We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2023.
What they're saying about our services
4.6
from 35,775 reviews
Brie_toby
706 days ago
Service was great! Items were picked up, packed extremely well and delivered promptly. Would like give a special thanks to Amber for her great service for handling all my shipping enquiries. Would definitely recommend Pack & Send @ Bibra Lake for those planning a move big or small.
Kevin Patten
706 days ago
I have used Pack & Send on several occasions and the process is easy. Top shelf customer service, on time pickup & delivery and goods delivered in A1 condition. Highly recommended outfit.
Product Review
Madelyn Conlon
706 days ago
Amazing customer service, they helped me to bring everything out of my car that I was intending to send, and were so kind and helpful even though I kept them there past open hours. Definitely went above and beyond in their service!
Safy Saeed
707 days ago
Excellent customer service, quick pick up & fast delivery. Items were nicely packed.
Keith Ball
707 days ago
I was referred to you after receiving a broken item from Germany. I needed to return this item back to Germany. Within three hours of making contact the item was picked up for packing. Your office (Kavita) was of great assistance. I would happily use your services in the future. Many Thanks
Julie Verri
706 days ago
Best service to date. Got someone on the phone to help with quoting straight away and they were extremely helpful and patient with working out dimensions etc. Goods were picked up the next day! And arrived promptly and safely with no breakages to the receiver. I will definitely use this service again!!! Thank you!
Product Review
BOOMERANG INNOVATIONS LTD
707 days ago
Trinity at Pack & Send was very helpful. Service was top notch as well. Very highly recommended.
Lynton Stephens
707 days ago
Very helpful team, will be happy to use them again.
Maria Hart
707 days ago
I am very impressed with service I received with sending parcel from Melbourne to Perth. They new it as for special occasion and they put their whole effort into it arriving on time and it did. Thank you so much once again.
Robyn Delorie
707 days ago
prompt efficient delivery service