Current Service Information & COVID-19 Updates: Read more

COVID Parcel Drop-Off Options

PACK & SEND provides the most flexible solutions when it comes to sending or receiving anything, anywhere.
We can provide a Contactless Pick Up & Delivery service and also the option of conveniently dropping off your goods or parcels at one of our 100+ Service Centres nationwide.

  • For the convenience of our customers during the COVID pandemic we also offer the following services as an optional additional safety measure if you are dropping off parcels and goods at our Centres.
    • Call Ahead Service:
      This service involves the labels, consignment notes and packaging being readied in advance of your arrival to reduce wait time in the reception area of our Service Centres.
    • Call-On Arrival Service:
      This is a curbside pickup of PACK & SEND shipments when the customer elects to drop-off goods or parcels at the Service Centre.

To request Call Ahead and Call-On Arrival services, please contact your local Service Centre.

The health and safety of our team members and customers is paramount. We are taking all necessary health and safety measures to ensure your shipments can be picked up, packed and delivered, safely and securely as always – with zero compromise on the well-being of all parties.

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