Australia's Award Winning Courier Service

The nice people here helped me send an iPad overseas. They are very responsive in providing updates and the delivery was very fast, the whole process including passing customs took less than a week. There was also support at the other end guiding the package through customs.

I have the pleasure of sending some urgent documents overseas through Pack and Send Glendenning. My parcel was packed nicely and safely, was dealt with care and reached the destination in the promised time. I will return to them for any other mailing requirements. Highly reccomended.

Great experience here highly recommend them

I usually pick up my parcels delivered through DHL here and I don't have too many problems and receive my parcels really quickly, but today when I went to pick up my parcel, there was a different server who was unable to give me my parcel. He asked me my name and typed it into the computer and it didn't come up and he told me to call DHL on Monday without looking in the back for it or asking for other info. I understand it was close to closing time on a Saturday, but it felt as if he was very dismissive and eager to pass the responsibility onto someone else without even completing his part. The server who usually serves me is able to find my parcel really quickly with just my name without putting it into the computer. I called DHL just then and they said it is definitely there and the server should've asked for my tracking or waybill number or at least attempted to look in the back for the parcel. Usually happy with the service here, but today was a bit of a disappointing experience, especially considering coming here is slightly out of the way.

Worst experience ever!! I’ve booked online in a Tuesday and no one show up to collect the parcel after 2 days. Every day I’ve called to ask if someone was coming and they always said the driver it was on the way. Today is Saturday and no one show up yet. I’m here in front of one of the collect points which is supposed to open at 9am and after 30 minutes still close. Really bad service.

More than once did Pack & Send help me out when I had tricky freight challenges to solve. A bit on the pricey side, but in some cases the personal service is simply worth it. This time I had purchased a bulky heavy item second hand and didn't want to burden the elderly owners with the task of packaging and mailing it. So I told them to just drop it off with P & S and give them my phone number. Pack & Send did a great job, called me for credit card payment directly and took the worry off everybody to ensure the item would not suffer during transport. Despite it being an interstate transport my package arrived the next day and I promptly received a follow up phone call to check if everything was ok. Five star service!

Storm and Amber organised a valuable personal delivery for me. Got a quote immediately, picked up from a commercial shop in Coolbellup WA the day I confirmed the details, delivered to Randwick NSW the day after. Picked up calls and responded to emails and panicky questions straight away. They were awesome.

Awesome services! Perfect for what I needed.

Parcels were delivered in less time than expected and in good condition. Thanks for such a great job, well done.