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Top Rated Courier Service in Australia

We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.

That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback below, to understand why independent review sites such as Trustpilot rate PACK & SEND the best courier and delivery service in Australia.

What they're saying about our services

4.5
10053 reviews
James
yesterday
The reason for 3 stars is because I was misled by the clerk when I went to drop off my booking. 2 of my boxes were overweight by a few grams and she said "don't worry about it" although I offered to pay the fee because it was my mistake. Later that day, I saw that I was charged for it assuming that she'd waive the fee because she said not to worry about it. I'm not fused over the money; it's the fact she misled me to assume that the fee had been waived. Instead, she should have informed me that it would be charged to my account later on. Other than the above, everything else was OK.
TrustPilot
Glennben
yesterday
I had a large (25kg) antique map encased in glass. Pack and Send Southport made the whole process easy. They picked it up, packaged it and sent it to Perth within 3 days.
Product Review
Barbara Anson
yesterday
Google
Jim Storey
yesterday
Great service. Left my laptop at a hotel in Cairns. They picked it up, packed it, shipped it to Sydney. Arrived in perfect condition in 2 days. Amazing.
Google
TRACEY DUFFY
yesterday
We have been using pack and send instead of having a DHL account and cannot recommend them enough. Their pricing is fair and have had nothing but great service.
TrustPilot
Daniel Ferreira
2 days ago
Great east service. Great to deal with, so simple to organise.
TrustPilot
Isabelo Laya
2 days ago
Happy about the service.
TrustPilot
James Martin
2 days ago
I had great service from Pack and Send with my current parcel. There was some slight damage on the the item sent, but it hasn't affected the item. Would definitely reuse you :)
TrustPilot
Anthony Brown
2 days ago
Great service
TrustPilot
Roy Bosworth
2 days ago
Great service very friendly will be using from now on
Google
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