The reason for 3 stars is because I was misled by the clerk when I went to drop off my booking. 2 of my boxes were overweight by a few grams and she said "don't worry about it" although I offered to pay the fee because it was my mistake. Later that day, I saw that I was charged for it assuming that she'd waive the fee because she said not to worry about it. I'm not fused over the money; it's the fact she misled me to assume that the fee had been waived. Instead, she should have informed me that it would be charged to my account later on. Other than the above, everything else was OK.

I had a large (25kg) antique map encased in glass. Pack and Send Southport made the whole process easy. They picked it up, packaged it and sent it to Perth within 3 days.

Great service. Left my laptop at a hotel in Cairns. They picked it up, packed it, shipped it to Sydney. Arrived in perfect condition in 2 days. Amazing.

We have been using pack and send instead of having a DHL account and cannot recommend them enough. Their pricing is fair and have had nothing but great service.

Great east service. Great to deal with, so simple to organise.

Happy about the service.

I had great service from Pack and Send with my current parcel. There was some slight damage on the the item sent, but it hasn't affected the item. Would definitely reuse you :)

Great service

Great service very friendly will be using from now on