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Top Rated Courier Service in Australia

We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.

That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback below, to understand why independent review sites such as Trustpilot rate PACK & SEND the best courier and delivery service in Australia.

What they're saying about our services

4.5
6058 reviews
Ronald Hodder
today
I had the need to have a dining table and 8 chairs delivered to Sydney, the job was done and they all arrived without any damage. The staff helped me in every way, and were always courteous I will certainly use this company again and would recommend them to my friends. Ron and Lynn Hodder
Google
Tasha
yesterday
From start to finish level of service was exceptional. Due to our own delays we ended ups sending pack to Pack and Send (we did previously have the option of package being collected). As hamper we were sending was breakable Pack & Send rang me to ask if I would mind if they could repack to avoid any breakage. Package arrived ahead of time and feedback from receiver was that package was perfectly packaged. Thank you will - definitely use again.
Product Review
Kumar B
yesterday
Package Sent. It was delivered to Pack& Send where it was packed and despatched. Package was delivered to recipients on time.. Tracking was good.
Product Review
MarijkeTheArtist
yesterday
I sent a large painting to UK it was picked up packed and delivered to my very happy collector . All staff from start to finish we're very friendly and helpful.
Product Review
Susan Ross
yesterday
Great people and service!!! Would thoroughly recommend.
Facebook
Jeff H
yesterday
Pack & Send at Castle Hill are just the nicest team you would ever want to meet. Totally professional with everyting that they do. I trust all my shipping to them and have never had a regret. Jeff
Google
Jenny
yesterday
Our company have been using them for a while now and they have been very quick and reliable. Always a pleasure to work with them!
Product Review
Simon Coulter
yesterday
I needed an expensive carbon fiber bonnet sent from Sydney to Brisbane. John recommended a custom "crate/box" for this with additional bubble-wrap and styrofoam packing to guarantee that it would be safe during transit, it was too big and the wrong shape for any existing boxes and cardboard wouldn't protect it sufficiently anyway. The bonnet arrived safely yesterday with lots of stickers indicating "THIS WAY UP" - I'll re-use the "crate/box" to store my original aluminium hood so that's a nice bonus. Communication with John was excellent, always returning my calls and e-mails within half an hour.
Google
Foggy
yesterday
Had an overnight delivery ACT to Sydney and it was delivered by 8:40am. It was a quick & convenient option to deliver some important cargo
Product Review
Paul Burton
yesterday
Great service and good value for money, and reliable. What more could you ask for?
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