Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2023.
What they're saying about our services
4.6
from 36,687 reviews
Kyle Dishaw
9 hours ago
Mal Bullis
3 hours ago
Very easy to deal with, everything happened as they said and very, very fast delivery
Trustpilot
Annabel Grannery
10 hours ago
Computer was beautifully packaged and arrived 4700 kms away on time and intact - Thank you Pack and Send
Melissa Bittner
1 day ago
I LOVE Pack and Send. I had some very fragile candles that needed to go from our cold climate (currently)to a very hot USA. Pack and Send got them there in perfect condition. The service they provide is outstanding and I will only trust Pack and Send with my products. So happy AND they got there fast!
Paul Woods
1 day ago
Sam was very helpful when I needed to send my mother’s phone back to NZ - fantastic service and very attentive with everything I needed to do and made things very easy for me!
John Mann
1 day ago
Goods were packed well, and delivered quickly.
Aileen Ryan
1 day ago
I reached out to Jay being totally new to the area and not knowing anyone to help in my situation. He not only closed up shop for me but came over and helped out straight away. 10 out of 10 for kindness, customer service and speed of delivery. Thank you Jay
Kate Boschen
1 day ago
David was extremely helpful getting me my parcel properly! Would highly recommend Pack & Send Surry Hills
aishya kalila
1 day ago
Fadi was a real life angel for my recent move. Incredible service, so helpful and very friendly. We were able to organise my moving boxes to be picked up and sent straight to my new addresss - these boxes arrived a day early too! All for a good price. I would recommend Fadi to anyone moving house or needing something sent away. Thanks so much team!
Lydoa
1 day ago
Excellent communication and very efficient, with high level customer service. I was quite anxious getting my things shipped from Tasmania to Canberra due to the remote location and circumstance I was facing. However, the staff made it easy and made me feel comfortable with their personalised approach to the situation. Very happy with the outcome.