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Best Rated Courier Service in Australia

We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.

That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback below, to understand why independent review sites such as ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia.

What they're saying about our services

4.6
12383 reviews
Rebecca
yesterday
Fast and Reliable Service!
TrustPilot
Carolyn McDowall
yesterday
I checked the tracking. Box was in the depot on the next day during the week for delivery next day. Box was not delivered until the full week after. I paid for shipping and immediate delivery. I may as well have gone to Aust. Post. I did receive a delivery email. Very poor notification service. Pack n send delivery contractors need to lift their game in S. A. Star Track was the delivery agent.
TrustPilot
Louis
yesterday
We can count on you for today’s tough and demanding environment. Thanks!
TrustPilot
Amy Robertson
yesterday
Amazing and easy service! Had a difficult neon sign to send to Perth, but the were really helpful and did everything for me, no stress! Recommend for anyone needing to post large items!
Google
Kathryn
yesterday
I sent a small box to Dunedin NZ. The staff were excellent and really helpful. The box arrived at its destination (via Auckland) in less than 24 h! I was very impressed. It could be tracked the whole way (about 10 updates). Thank you so much for an amazing service.
TrustPilot
Bret Sheehan
yesterday
Paid for express and took 3 days just to pick up.
TrustPilot
Andrew Zava
yesterday
good service, I didn't know thought that there was to pay the custom 120Euro but not their fault, delivery was good
Google
John Bennie
yesterday
Excellent service - very polite and helpful people: very cost effective service; extremely prompt and reliable delivery.
Google
lia onorati
yesterday
great service
TrustPilot
Deborah O'Shea
yesterday
Thank you so much Jenny and Brian. Such care taken in wrapping and building odd shaped box to send to my grandson in Perth W.A. Brilliant service, I will be sure to recommend Pack and Send Mackay to everyone I know.
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