

We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2023.
What they're saying about our services
4.6
from 39,643 reviews
Jessica Herring
1 hour ago
Excellent service, thank you!
Raj Singh
1 hour ago
Bonnie Slaughter
35 minutes ago
Fantastic business will recommend to others
Nathan Rhodes
33 minutes ago
Friendly and Helpful team!
ulrika murby
13 hours ago
Great service!
Vistie
1 hour ago
Martin was great to deal with, I needed various fragile items to be picked up from a 3rd party, then packed and sent to me in Melbourne. My experience was seamless and the items were perfectly packed and arrived quickly & safely. Great value too - saved me many headaches.
Trustpilot
Vistie
2 hours ago
Martin was great to deal with, I needed various fragile items to be picked up from a 3rd party, then packed and sent to me in Melbourne. My experience was seamless and the items were perfectly packed and arrived quickly & safely. Great value too - saved me many headaches.
Trustpilot
Vistie
19 hours ago
I can highly recommend South Brisbane Pack & Send. Martin was great to deal with, I needed various fragile items to be picked up from a store, then packed and sent to me in Melbourne. It was a seamless experience for me, the items were perfectly packed and arrived quickly & safely. Great value too - saved me many headaches.
Puvan Roy
1 day ago
My question is why your delivery guy reach my place and never call me? I already give my contact number over there, delivery guy just come here and drop of missed card that saying "sorry we missed you"? how I missed you did you call me? to delivery guy call customer when you reach to customer place. Please don't work lazy, some customer place Intercom not working and try to call them before put missed delivery card, better PACK&SEND no need use driver and customer can come and collect they parcel at your place. really BAD SERVICE.
Diane Larter
1 day ago
No messing around - they get the job done no fuss!