We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2023.
What they're saying about our services
4.6
from 35,433 reviews
Tom Williams
8 hours ago
Pack and Send Marrickville's staff were friendly, informative and pro-active with quotes. The price given couldn't be beaten with the care they gave the packages.The pick-up driver was professional and my large, heavy boxes were delivered exactly on time as detailed. Most wholeheartly recommended.
Alejandro Arevalo
9 hours ago
Pack and Send is the best option ever!! Their customer service is excellent and they always send my parcels very quick. Totally recommended!
Leigh Thompson
9 hours ago
Emir & Gus provide the best shipping and receiving service we have ever experienced! They have handled many difficult shipments for us professionally and cheerfully.
Mitchell Sirris
17 hours ago
Great customer service, friendly and happy staff. Great communication during delivery process and great price.
Mcdonald Constructions
17 hours ago
After many phone calls to find a freight company able to assist with the transportation of our items. Pack and Send Kingsgrove were the only freight company that were able to assist. They were extremely courteous and kept us in formed of the movement of our goods from collection to delivery.
Yanha Khan
10 hours ago
Excellent service excellence people specially Gurbir Kang. Great communication with Gurbir Kang about my package which I sended all the time It was prompt and clear, and there was even the ability to follow your parcel on the day of delivery. Friendly & polite courier too.
TrustPilot
Jen Niemiec
17 hours ago
My experience with Pack and Send was brilliant. Zamron at the Hilton store was extremely helpful and accommodating with all my needs. I was so happy with the Capalaba store for their professional packing with all my items and nothing was broken. I give Pack and Send 10 out of 10 for their service. Well Done!! Regarding to my above review, the person I dealt with was Kamran at the Hilton store in regards to my shipment from the Capalaba store, Qld. (previously I spelt his name incorrectly) Oops!! Still 10 out of 10 for everything
Phil Howe
1 day ago
Friendly service, great electronic communication and excellent delivery time. Not cheap.
Rajiv Naidu
1 day ago
Great experience, item was delivered quick and perfectly packed.. thank you
Pagster
1 day ago
I was impressed how easy they made it for me to send this huge parcel I had. The lady at the front desk was knowledgeable & polite and knew exactly what to do. Very happy with the service I got. Thank you.