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Best Rated Courier Service in Australia

We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.

That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback below, to understand why independent review sites such as ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia.

What they're saying about our services

4.6
16995 reviews
Shan Luca
today
Simone Chan help me with sending my stuff to Tasmania and she gave me the best price compare to any other places,She was very kind and friendly. Highly recommended service :)
Google
Howard Campbell
today
Great service and delivered items ahead of the anticipated times! Would highly recommend
Google
Suresh Kannan
today
This store used to cheat international courier cost for individuals. I tried Castle Hill branch today to post International courier to India under 500g (only 4 page document). This Castle Hill branch store quoted me $86+ for the above service but i tried other PACK & SEND 76 Agincourt Road Marsfield 2122. They have charged only $46.22 including GST. My feeling, the store manager is charging price for his own. Not sure, Why? I was totally disappointed because, this Castle Hill branch is closure to my home but the pricing approach was not acceptable. I recommend everyone to go to PACK & SEND Marsfield instead of Castle Hill. However I have no idea about other services which may/may not be good in Castle Hill.
Google
Iulia Creanga
today
great service, super fast, highly professional! There is npothing less I can say about SAM and his team regarding handling my case. I have lost my computer in Sydney airport and in less than 1 week i had it back in my hands. Congratulations and keep it this way, you know how to make your customers happy :) @Sam
Google
Rob Wood
today
Staff at tweed depo were very helpful with all aspects. Will use them again. I did pack it myself and was very careful to make sure it didnt break. But when it arrived via star track it was damaged. So it was obviously dropped and must have been from a great height.
Google
Chris O'Loughlan
today
Great service from Deb and the team. They got a very fragile item from Sydney to Brisbane very safely and efficiently for me. Would definitely use these guys again for courier services!
Google
Pip Dargaville
today
Excellent service right to the door would recommend as a no worry way to send a parcel
Google
Stock Controller
today
Great experience. Awesome communication with shipping a very unusually sized product.
Google
Litah Gaolathwe
yesterday
Great experience, good communication and fast delivery thanks.
Google
Lynette Zeitz
yesterday
Had six boxes of personal items including a computer and monitor to ship from Adelaide to Melbourne for a student moving interstate for study. Kamran was very helpful and we opted for Pack and Send to pack the electronic items for us while we had already packed books and clothes. Boxes arrived quickly and safely; communication was good throughout the move. Would definitely use this service again.
Google
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