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Best Rated Courier Service in Australia

We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.

That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback below, to understand why independent review sites such as ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia.

What they're saying about our services

4.6
16069 reviews
Annica Paso
today
I hired Pack & Send to pick up and ship some items from auction yard for us. Lynn was absolutely wonderful to work with from the very beginning to the end! Lynn did extra research in regards to the technicalities of our shipment and talked to the auction yard to ensure a smooth transaction. Our items arrived to us exactly as expected. The cost was very reasonable to have our items picked up and shipped to us. I will absolutely choose to use Pack and Send Springwood location again and highly recommend their services to anyone! Their service exceeded my expectations and its obvious they work for their clients. You will receive a quality service if you use Pack & Send Springwood!!
Google
CHARLI RABE
today
Uday and his team are exceptional, no task too big or difficult to complete for us. They are always accommodating, friendly and personable as well! They are our preferred supplier for courier handling, Thank you so much, such a great team!
Google
Charli Rabe
today
Uday and his team are exceptional, no task to big or difficult to complete for us. They are always accommodating, friendly and personable as well! They are our preferred supplier for courier handling, Thank you so much, such a great team!
Facebook
David Cooksley
yesterday
The man that helped us from the pack and send in Brisbane was very helpful and went the extra mile to help.
TrustPilot
Siane Fogasavaii
yesterday
Service is fast, efficient, reliable and most importantly, friendly. Our package arrived at it's destination, safe and sound and right on time (PER-MEL, sent standard on Tues, arrived Mon morning, just like Mandy said it would). Even explained which company will make the delivery at MEL end. If you're looking for someone who actually values their customers and makes you feel welcome, then these guys will take care of you 100%. I decided to use these guys purely because of their 5-Star rating here...and these reviews were bang on! From making you feel welcome, fast service to even sharing with us about family (thanks Mandy ❤️) you can't go wrong with these guys at Welshpool! (Unless of course you're just impatient and think life's got it in for you...then good luck with that! 🤣😉🤩👍...ok, carry on, as you were😁) Thanks Owen & Mandy!
Google
Chris Stanley
yesterday
We were on vacation in Sydney and found some glassware in an antique store. We wanted to ship them home to the US, but weren't sure how We found P&S Newtown that was just a few blocks from the store. The staff did a great job explaining the costs and even offered to hold the box for us and ship it once we were flying home. The items were packed very professionally and arrived safe and sound. I highly recommend using them!
Google
Catherine Wells
yesterday
During our exam period for the International Baccalaureate, I organised for Pack & Send Milton to make daily deliveries of important documents from my school in Brisbane to the UK and USA. They were fantastic and provided a reliable and friendly service. It was a huge relief to receive daily updates about the status of the packages. Nothing was too difficult for the team. I would highly recommend.
Google
patrick Williams
yesterday
I went down to the store yesterday and got the shock of my life. $280.00 to send a 5kg item. Went to officeworks got a box, packing tape and some bubble wrap. Went home packed everything, went to the couriers please web site imputed all the measurement total cost came to $100.00 Including packaging. They picked up from my house at 7am next day. Absolute Absolute rip off pack and send, I feel for anyone that has used this store in the past. Thank you COURIERS PLEASE!
Google
Laura Vines
yesterday
Pack and Send Wetherill were extremely professional and fast! My delivery was complete in a matter of hours and the cheapest price quoted by far. Thanks, Sandeep!
Facebook
Richard Hancock
2 days ago
very good service - no problems at all
TrustPilot
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