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Top Rated Courier Service in Australia

We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.

That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback below, to understand why independent review sites such as Trustpilot rate PACK & SEND the best courier and delivery service in Australia.

What they're saying about our services

4.5
10783 reviews
Greg Peake
today
Absolutely great people to deal with . Very friendly and most helpful . This is how a small business should be run . Once again thankyou. Greg in Adelaide
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Nali
today
I was both the sender and receiver of two items that needed to be sent interstate: some rare Chinese paintings and a bulky keyboard tray with multiple pieces. Pack and Send's MacKenzie Street, Melbourne, VIC branch did an excellent job packing and sending the goods. Tony, the store manager, was especially attentive and has a strong interest in artwork restoration so took extra care. He also kindly provided tips on how to reduce the cost of the keyboard tray shipment by suggesting I disassemble the bits in order to save space. I was provided with accurate and helpful tracking information. All items were packed very well and securely, arrived safe and sound within the timeframes originally estimated. I especially appreciate Tony and his staff members' friendly, professional care, responsiveness and efficiency at a very stressful time of moving all my stuff interstate when I was feeling so unwell. I definitely recommend their packing and delivery service for interstate jobs.
Product Review
Lockie
today
The worse service possible. A minimum of 9 days to frieght golf clubs from Christchurch to Oamaru . This is about a three hour trip. item was taken into Riccarton pack and send last Saturday cost $46 . The company was contacted to day as the seller had e-mailed me early in the week to say they should arrive Tuesday the 9th however I was advised today by a staff member that this item hasn’t even been sent yet. But should be here Monday, 9 days is ridiculous that’s if they even arrive then.
Product Review
Mark
today
Needed to get a fragile item picked up packed and shipped interstate - Pack & Send did a great job. Picked up on time and had the item packed and on its way. Highly recommended.
Product Review
Tony Lincoln
today
Return customer. Once again painless to use, easy drop off process, delivered well before the estimated timeline, economical.
TrustPilot
Mezzie
today
Pack and send were not only cheaper by half price compared to the Balinese postal/ freight services they were also faster.... Thank you Rodger for saving my day, a pleasure doing business with you and look forward future dealings with your company... Regards Maria The shop in Alice...
Product Review
Trevor
today
We dropped the parcel off to very friendly efficient staff and the parcel was delivered as promised on time and we were notified
Product Review
Kerrielea Hensler
today
Professional, knowledgeable staff providing real solutions to assist everyone with their pack and send service.
Google
Isis van Zonneveld
today
Great service, fast delivery
Google
Tia Perdikomatis
yesterday
Google
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