Australia's Award Winning Courier Service

Not impressed when you go to the extra effort to pack up a fragile item plus label the box FRAGILE only to receive your boxed package broken thanks to the wonderful handlers from whatever courier service Pack n Send decide to use on the day. these fool packers need to be alot more careful with peoples items i say. they couldnt give a damn.

Package arrived quicker than expected. Pricing was loads cheaper than competition. They accept debit cards for payment unlike some big names that only accept credit card payments. So pleased with the service.

As buyer of this item i was reqd to arrange freight from 3000km away. First attempt at booking thru website lead to confusion on difference between selfservice and premium and i called the local packsend. My subsequent booking as self service was cancelled as i was told by call centre i needed premium. Sellers local depot told me i had to pay $60 more for pickup from seller. Booked again but pickup window was not tight enough so arranged with seller to drop at his local depot. Proceeded smoothly after that. Very disappointed with lack of clear and detailed information on the packsend booking web site on the difference between two modes. I wished i had gone with a different company but package arrived intact and only one day late (or was expected date time in USA time not local time?).

Staff very friendly, process was quick and easy. Good location and parking was available and accessible.Online system was simple and quick to use. Highly recommend using pack and send and delivery to the customer was quick.

Parcel took a week from Gold Coast to Brisbane. Parcel was accepted by the depot, after 3 days and no news I was told that the parcel was rewrapped, which was unnecessary, We have been sending parcels wrapped in this way for 19 years, with Pack & Send and other couriers, Fastway, Aramex, Australia Post and others. I should have been told this when dropping off at depot, not after 3 Days. Then there is "Couriers Please" who took another 3 days with incorrect tracking information. We have previously experienced problems with "Couriers Please" and an alternative carrier should be used by pack and send.

I arranged to have a large box collected from family in regional NSW and sent to myself in WA. Cannot fault the process! Picked up on time, arrived within days in perfect condition and although family forgot to note on the box that there were fragile items inside, not one thing was broken or chipped! Information flow and updates were great and price was less than anticipated.

Thank you so much pack and Send Eagle Farm. The service and professionalism of the team was amazing. Quick response and collection of my iPad from the Brisbane Airport. Cheaper than I expected also. Also arrived very quick.Definitely highly recommend Eagle Farm. 5 stars from me. Thank you again.

Thank you so much pack and Send Eagle Farm. The service and professionalism of the team was amazing. Quick response and collection of my iPad from the Brisbane Airport. Cheaper than I expected also. Also arrived very quick. Definitely highly recommend Eagle Farm. 5 stars from me. Thank you again.

yes the package was picked up on time and delivered on time. could not ask for better service.perfect. cheers JE.yes my package was picked up on time.yes it arrived on time.yes i was supplied with accurate tracking information

Even though the pick up was on time, I had 2 surprises ...1/ the delivery was 6 days instead of 2 advertised and 2/I had to pay huge duty which I was not aware at all. When I asked the questions, they use again the "Covid excuse" and mentioned a rule about the duty. They should advise or give a heads-up to their customers.