Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,024 reviews
Ash Keating
1 hour ago
Tanem and his team have all the care of a small business paired with the certainty of the pack n send corporation. They are A+ standard across the board, and specifically have helped me get paintings and artworks to their destinations interstate in Australia and internationally with speed, ease and care.
Alvian
5 hours ago
Good service, Amber was very helpful
Aaditya Arya
5 hours ago
Mohammad was incredibly helpful and went above and beyond in assisting with an urgent order. I’m really grateful for his help yesterday and today.
T
5 hours ago
The absolute worse service I have ever received from a courier. Next time I'll just post it. It will be cheaper and faster.
Craig Danvers
5 hours ago
Amit & Sneha go above and beyond to help. They have always been professional and helpful when I have needed to move something. Recently I had to transport expensive computer equipment to Darwin and Amit ensured the computer, monitor and peripherals were packed well and safe for the trip. I could not have done it better if I tried. Excellent communication and kept me updated on the consignment status. Thanks Amit & Sneha
Jolie Renee
1 day ago
There was great email communication from Pack & Send Pyrmont (even during the holidays) to keep me informed of status and for processing the transaction for shipping. I received the package promptly after making payment for shipping. I would use their services again for shipping from Sydney to the US!
Angus Sarah
1 day ago
Very lovely and helpful!
Carol Galea
1 day ago
Outstanding customer service from start to finish. Communication was clear, prompt, and genuinely helpful, making the entire process seamless and stress-free. The package was delivered in immaculate condition, carefully handled and exactly as promised. It’s clear that great care and pride were taken in both service and delivery. Highly recommend and would not hesitate to use them again.
Camilo Ramirez Betancourth
1 day ago
I got a some issues to collect a parcel a big box some companies decline because it was not on a pallet, to heavy and difficult access. However, Pack and Send Miranda and Luca help me to sort it out and delivered back to me. Professional service and excellent customer services.
Serge Geara
1 day ago
Great Service, Timely, an extra stop than what I expected and 1 day slower but that's great because snesative package reached in time!