We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,836 reviews
Rob Moore
3 hours ago
Still very expensive but sometimes there's no other way of getting items transported.
Tony Reed
3 hours ago
Excellent and for a change someone delivered as they said and on time
Daniel Victory
9 hours ago
Went here to return a package from Amazon as they were listed as authorised to accept returns. They were very unhelpful. I still haven’t received any notification or confirmation that the item has been delivered.
Steve Tout
4 hours ago
I paid for signature on delivery, no attempt at contacting me was made. I live on a battleaxe block with a 200m driveway to front door. The package was left propped up against the front gate, luckily the neighbour called me and it wasnt raining
Trustpilot
Charlie Hayden
1 day ago
Great Service. Tina at the front desk was super friendly. She is also the franchise owner and super hands on. 5 stars, she was super information the entire way through the process. Would use again happily.
Steven Perrella
1 day ago
Sam in Joondalup made it easy to package and deliver a parcel.
Ben D
2 days ago
excellent , reliable interstate shipping service, at great rates
Rhonda Diakomichalis
2 days ago
Very happy with Pack & Send Hilton
G Edwards
2 days ago
Excellent service, super fast delivery! Beautifully packed.
Surinder S
2 days ago
Top service. I need something urgently posted and they were on to it. Very trust worthy and the packing of the item was solid