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Top Rated Courier Service in Australia

We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.

That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback below, to understand why independent review sites such as Trustpilot rate PACK & SEND the best courier and delivery service in Australia.

What they're saying about our services

4.5
8713 reviews
noel steinke
today
I’m a first time user and I found them most helpful. I will definitely use them again. There rates are very good especially when you book online couldn’t be more happier
TrustPilot
Margaret
yesterday
Quick and everythiing arrived safely, even though I really should have split it into two boxes. I will know for next time. I took the box into the office Monday and it was delivered Thursday morning. Was fantastic service.
TrustPilot
Lynette Peck
yesterday
Very happy wth pack and send parcel had to go to nz. Liz was great very friendly and fast delivery . Wd use again if needed
Google
Helen
yesterday
Package arrived on time with no fuss
TrustPilot
Elaine Busuttil
yesterday
Just heard from my daughter in law to say that the parcels we sent arrived in perfect condition. As it was delicate china that had been sent, she told me they had been beautifully packed.
Google
Anna Morris
yesterday
I can't speak highly enough about the team here. Michele was fantastic from the get go but the whole team was awesome. They provided secure packing for the movement of my personal effects from Brisbane to interstate and an antique clock to Canberra. And they accommodated for controlled time window deliveries in different cities many days apart. Someone came to my house and packed up all my stuff securely and drove away - the day after I called them for urgent moving help. The team communicated through follow up status reports and there was absolutely no problem at any stage. I actually couldn't believe how they so easily solved all my moving problems! Totally took the stress out for me, which is EXACTLY what you need when you're moving cities.
Google
Arslan Aleem
yesterday
Google
Stella Loubser
yesterday
They were spot-on with their estimated delivery time. I am so excited coz now I am going shopping - I can send as many parcels as I want!!! Thank you for A BRILLIANT service!!!
Product Review
Caitlin Lewis
2 days ago
Thankyou Thankyou thankyou! I am so so so impressed with every part of this process. I enquired online and got a super fast response. When I had questions, the people I asked were more than happy to help and actually gave me useful answers. It was all packed super quickly and sent even quicker. I was told that it would arrive at the earliest, in 3 days and it arrived in less than 24 hours after it was sent. I am beyond impressed with the lovely man who helped me with this whole process. He called me, made sure everything was ready to go, and did everything he could to get this to me as quick as possible. Thankyou, Thankyou, Thankyou again! Kindest regards, Caitlin 🌻
Google
Andrew Szeles
2 days ago
Very helpful
TrustPilot
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