We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2023.
What they're saying about our services
4.6
from 37,584 reviews
Bob Magnets
5 hours ago
Super friendly, very professional
Geoff Ryan
5 hours ago
Great service parcels arrived in less than 24hours. Charlie was extremely helpful. Even rang me to let me know they had arrived early.
Rob Higgins
7 hours ago
Prompt and reliable.
Trustpilot
Ngai T.
7 hours ago
Great service, the process was easy and the parcel arrived well ahead of time! Would definately use again. Thanks
Product Review
Illya Szwec
13 hours ago
Friendly & helpful staff at the front counter, thorough & have the customer's best interests at heart
Naama Dori
13 hours ago
Great and quick service! Highly recommend
kate schuler
14 hours ago
Absolutely fantastic service. I needed a parcel delivered same day from Airlie Beach to Mackay and it was done hassle free and at very late notice. Everyone lovely to deal with. a very good service. Highly recommend and will use again. Kate
Sophie V.
14 hours ago
The team here is so helpful and they're choosing good carriers for interstate and NSW deliveries. Forget about other generic couriers found online, they're so hard work. Save yourself some time and headaches, choose Pack & Send, they're the best!
rstaps31
7 hours ago
I needed to quickly send a desktop and came across Pack & Send through a Google search. At the time, I didn’t take the time to check reviews, but after doing so, I’ve noticed that extra charges are a frequent issue. I had a similar experience where they collected the wrong item. Given the reviews I've read, I’ve decided it’s best not to trust them and to resolve the problem on our own.
Product Review
melinda mccarthy
13 hours ago
Rodger and the team provided us with first class assistance in transporting items from Sydney to Perth in timely fashion. The cost was within our budget and we will definately use the team again.