How to choose the best Courier Service

18/12/2023

How to choose the best Courier Service

Every business needs a reliable courier service, so it’s good to understand your options.

For many businesses, courier services are an essential element in supplying products to customers. In fact, as a result of the growth in online shopping, courier parcel delivery is one of the fastest growing sectors in the global economy.

To support this high demand for parcel delivery, the marketplace offers a wide range of courier services to suit different needs – and, an equally diverse range of courier companies that provide the deliveries.

Choosing the right service and courier company for your business is becoming increasingly complex. That’s why value-added courier and freight resellers like PACK & SEND are proving to be very popular with customers. They take the world’s top courier service providers and offer the convenience of a single access point under one brand. In doing so, they are able to recommend the best options – and add value to the services, including offering retail drop-off and collection points, as well as easy phone booking and technology-enabled tools that make it easier to book courier jobs online.

The result of dealing with this type of courier service reseller is that it gives customers the power of more choice, with an unrivaled breadth of options that enables you to tailor shipping solutions to exacting needs, every time.

There can also be price advantages of dealing with a courier service reseller like PACK & SEND, the leading parcel, courier and freight reseller in the Australian market. With such strong buying power, they are able to access excellent courier service rates, and pass on savings to customers.

So whether your needs are focused on speed, price, reliability or connecting your ecommerce website to a courier shipping platform, you will find there is an ideal courier service close at hand. Particularly if you contact a courier reseller who offers more choice and is geared for customising solutions.

Courier services are available for both domestic or international deliveries. Let’s have a look at some of the more common types of domestic courier services available:

Same Day Cross Town courier delivery

This is an express ‘on demand’ courier service for goods that need to be sent across town. It’s the perfect solution for urgent deliveries and three service types are typically on offer. These are: VIP service (when ASAP delivery is critical), Express service (when prompt delivery is required) and Standard service (where delivery can be done within a wider time frame).

Road Express Courier Service

This is a cost effective Australia-wide parcel delivery service that operates across a national network of routes and depots using specified transit schedules via road transport. Transit times are not guaranteed and can vary from 1-2 working days to up to a week - depending upon the distance.

In most cases, this service will be used if you have something to send intrastate or interstate, although you may also use this service if you wish to send your item across town.

 Priority Courier Service

If you want more options when it comes to time definite choices, Priority Express Services offer a range of service levels.

Standard Priority Express typically offers overnight delivery by 5pm the next business day. This service includes capital cities, metropolitan areas and major regional locations.

Additional delivery deadline options include: Overnight 9.00am, Overnight 10.00am, or Overnight 12pm. These overnight options guarantee delivery by the stated time on the following business day to most large cities and other nominated areas.

Services such as these focus on a combination of speed, flexibility and convenience. They include status alerts via SMS and email for total visibility of freight.

Same Day Interstate Courier Service

This is a premium courier service that focuses on speed and comes with a guarantee to deliver anywhere in Australia in the quickest possible time. The service is co-ordinated by dedicated, 24 hour customer service teams.

These consignments are treated with white-glove care, being collected from the door, driven to the airport and loaded on to the next available flight. On touch down, they are fast-tracked into the hands of a waiting driver for speedy delivery.

 Courier Satchel delivery

Pre-paid courier satchels are available for national delivery, in many cases at a flat rate price. They are suited for documents and small items and come in a range of sizes and weight limits from A4 to A2 and up to 5kgs.

 Whether your courier service requirement is for an unusual one-off item or a multitude of regular consignments, there are numerous options available to you.

If you’d like further guidance on what’s available in the marketplace and how it could be suited to your needs, contact the team at your local PACK & SEND.  Our freight & courier service experts are the best in the business when it comes to knowledge and advice.

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