PACK & SEND’s parent company, the Fortidia Group, concluded its 2024 Financial Year with impressive results, reporting AUD $2.3 billion (€1.4 billion) in System-wide Gross Revenue. This was achieved through its vast location-based platform of over 3,130 Business Solutions Centres across 57 countries. Additionally, Fortidia’s digital ecommerce platform facilitated over AUD $36 billion (€22 billion) in Gross Merchandise Value.
Throughout 2024, Fortidia saw notable growth, both in revenue and international presence. The Group opened 149 new Business Solutions Centres and secured five new Master License Agreements in Argentina, Albania, Bangladesh, the Philippines, and the Czech Republic.
A pivotal development in 2024 was the Group’s rebranding from MBE Worldwide to Fortidia. This new identity reflects the organisation’s expanding capabilities across ecommerce, fulfillment, shipping, marketing, and print – all sectors in which PACK & SEND is actively engaged locally. The rebrand represents Fortidia’s broader ambition and mission: to empower Micro, Small and Medium-sized Enterprises (MSMEs) and consumers through an integrated ecosystem of physical and digital solutions.
“We continue to strengthen our role as a leading commerce enabler for MSMEs and consumers, leveraging the synergies of our physical platform combined with the digital one. In 2024, we supported the commerce needs of over 1.1 million business customers worldwide,” said Paolo Fiorelli, Chairman and CEO of Fortidia. “Despite a challenging business environment, Fortidia remained resilient. Our results reflect the ambition, tenacity, and passion of our entire team – from our Global Network of Partners to Corporate People – whose relentless focus continues to power our daily operations and long-term ambitions.”
As part of the Fortidia Group, PACK & SEND Australia remains aligned with the Group’s ongoing commitment to innovation and evolution. By harnessing the strength of its people and cutting-edge solutions, Fortidia – and by extension PACK & SEND – continues to fulfil its purpose: Empowering People locally to Power Business globally.