Introducing Our New Look | PACK & SEND Brand Refresh 2025

29/04/2025

Introducing Our New Look | PACK & SEND Brand Refresh 2025

Introducing Our New Look: The Same PACK & SEND You Trust, Now Even Better

After more than three decades at the forefront of logistics innovation, we’re excited to reveal a fresh new chapter for PACK & SEND. Our brand has evolved — and while our look may be new, our commitment to you remains stronger than ever.

Why We Refreshed Our Brand

Since our founding in 1993, PACK & SEND has been about more than just logistics. We've been about peace of mind, reliability, and making sending stress-free. Over the years, we've grown alongside our customers, responding to their needs and innovating every step of the way.

Today, as the world of eCommerce and logistics moves faster than ever, it’s time for our brand to reflect not just who we are, but where we’re going. Our refreshed identity is built on a simple promise: "Everything taken care of."

What’s New: A Modern Look for a Dynamic Future

You’ll start noticing our updated look across:

  • Our website: Streamlined and easier to navigate.
  • Social media: More dynamic, more engaging.
  • Vehicles and uniforms: A bold new visual identity.
  • Stores: Enhanced signage and a refreshed in-store experience.

At the heart of it all is our new tagline: "The way logistics should be done." It captures what we’ve always stood for — logistics done with trust, quality, and a human touch.

What It Means for You

Our brand evolution is more than just a new logo or colour palette. It means:

  • More consistency: A smoother experience, no matter where you interact with us.
  • Better tools: New digital solutions to make sending even easier.
  • Stronger local support: Empowering our Franchise Partners with better marketing and operational tools to serve you faster and better.

Whether you're sending a precious item across town or managing complex logistics for your business, PACK & SEND continues to be your trusted partner.

Looking Ahead

This brand refresh is just the beginning. We’re investing in:

  • Enhanced digital experiences
  • New local marketing tools for our Franchise Partners
  • Continued innovation to meet the evolving needs of businesses and consumers alike

We’re proud of our history, excited about the future, and grateful to have you with us on this journey.

Thanks for trusting PACK & SEND — now and into the future.

Everything taken care of.

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