Double-digit growth for PACK & SEND in CY2022

5/16/2023

Double-digit growth for PACK & SEND in CY2022

Leading courier, freight, logistics and handling corporation, PACK & SEND, has today announced its FY2022 results. PACK & SEND closed with a A$103m global system wide revenue, up 13 per cent on the previous year. Opening 11 new centres and with no closures, PACK & SEND expanded its network to 124 Service Centres.

PACK & SEND is part of the MBE Worldwide (“MBE”) group of companies headquartered in Milan, Italy. MBE is a leading ecommerce enabler proving solutions in ecommerce, fulfillment, shipping, marketing and print solutions to SME’s and consumers. PACK & SEND is a leading courier and freight reseller also providing ecommerce, fulfillment, shipping and packing solutions through its network of 124 stores in Australia, New Zealand and the United Kingdom.

At the forefront of its model, is continued investment in technology and training, leading PACK & SEND to continue to deliver innovative systems and development that give its Franchise Partners the strategic edge required to grow and succeed organically.

PACK & SEND Country Manager, Nicholas Woodward said, “We have set our sights on a growth roadmap. Our 124 nationwide footprint includes 43 logistic service centres and this will expand to at least 10 new centres in the next year with a target of 150 centres by 2025.”

“MBE Group has strengthened our brand and has enabled us to operate with global sophistication and offer new capabilities,” he added.

MBE closed FY2022 with A$2.1 bln of System-wide Gross Revenue generated through its location-based platform made of 3,150+ Business Solution Centers in 52 Countries, operating under different brands: PrestaShop, Mail Boxes Etc., PostNet, PACK & SEND, AlphaGraphics, Multicopy, GEL Proximity and World Options and A$34 bln of Gross Merchandise Value traded through its digital platform under the brand PrestaShop.

During 2022 MBE opened 153 new Business Solution Centers globally and signed three new Master License (ML) Agreements, Colombia, Morocco and Ecuador, expanding its global platform into new territories.

In 2022, MBE successfully concluded further strategic acquisitions such as World Options and Gel Proximity. World Options is a provider of shipping solutions for business customers in the UK and the US, while GEL Proximity is a tech platform entirely dedicated to last mile logistics, allowing consumers to choose among different proximity services.

“I can proudly say that 2022 has been probably our best year ever, both in terms of organic and inorganic growth,” said Paolo Fiorelli, MBE Chairman and CEO. “Within a complex macro-economic context exacerbated by high inflation in many Countries in which we operate, uncertainty regarding energy resources, and rising supply chain costs, our results have been extremely positive. We increased MBE Worldwide Group System-wide Gross Revenue of +28.7% passing from A$1.8 bln in FY2021 to A$2.1 bln in FY2022. The ambition, discipline, commitment and passion of the Team, both at Corporate and Network level, have been fueling our daily activities and helping us reach our challenging goals.”

Fiorelli added, “We continue to strengthen our capacity as a Global Commerce enabler for SMEs and consumers combining the synergies of our two integrated platforms: the physical one counting today more than 3,150 Business Solution Centers in 52 Countries and the digital one represented by our PrestaShop e-commerce suite. Through the two platforms in 2022 we fulfilled the commerce needs of over 1 million business customers worldwide.”

MBE is concentrating effort to combine its worldwide network of Business Solution Centers with PrestaShop, one of the most successful e-commerce platforms in the market, positioning MBE as a unique player in the global landscape. 

“Our future plans will keep leveraging on the passion, commitment and skills of our People combined with our innovative technologies, to help all of our customers to solve their daily challenges,” concludes Fiorelli.  

About PACK & SEND

PACK & SEND is a leading courier and freight reseller also providing ecommerce, fulfillment, shipping and packing solutions. PACK & SEND is the best rated courier service provider in its primary market, Australia. Recently awarded the ProductReview.com.au award for Courier Service for 2023. This is the 4th win in the past five years, having previously won in 2019, 2021 & 2022. The company was the winner of the 2007 PricewaterhouseCoopers Australian Franchisor of the Year Award. In 2008 PACK & SEND earned second place in the prestigious International Franchisor of the Year Award. Excellence in Marketing, MYOB FCA Excellence in Franchising Awards 2019 and Franchise Innovation (finalist), MYOB FCA Excellence in Franchising Awards 2019. Independently rated 5 Star Franchise System by FRANData - 2020, 2021, 2022, 2023. In 2023 PACK & SEND was a winner in the Global Franchise Awards.

About MBE Worldwide

MBE Worldwide S.p.A., a privately-owned company headquartered in Italy, is a Global Commerce enabler for SMBs and consumers thanks to its platform providing e-commerce, fulfillment, shipping, marketing and print solutions via multi-brand operations: PrestaShop, Mail Boxes Etc. (except in the US and Canada), PostNet, PACK & SEND, Spedingo.com, AlphaGraphics, Multicopy, Print Speak, GEL Proximity and World Options. In 2022, the combination of its physical platform - that currently counts 3,150+ Business Solution Centers in 52 countries with more than 13,000 associates - with its PrestaShop e-commerce platform served over 1 mln business customers worldwide generating A$2.1 bln of System-wide Gross Revenue and A$34 bln of Gross Merchandise Value.

MEDIA ENDS

Claudia Bergen | claudia@insideoutpr.com.au | 0477 658 404 
Kasey Simpson | kasey@insideoutpr.com.au | 0401 931 577

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