

We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2023.
What they're saying about our services
4.6
from 39,651 reviews
Penny B
1 hour ago
Excellent service from Thomas. We had two bulky items to be shipped to the UK which he packed up and sent off for us - and they arrived safely at their destination in just a few days. Very impressed!
HomeGlow Property Management
3 hours ago
Mare Ognenovski
4 hours ago
Excellent service throughout the process.
Glecy
8 hours ago
They are very helpful, gave options on how I want the boxes be picked up ( dropped off at their facility or pick up at my place). They are fast in delivering my boxes, earlier than the estimated day they gave. I received the boxes in good condition. Thank you
Kamran Saadatmand
21 hours ago
Stephen Chuah
1 day ago
I have been using Pack & Send for a while now for my small business. Troy has been very helpful in all aspects and you can trust Troy in packaging, sending and following up to delivery to my customers. I can rely on Troy for this process of my small business and not to worry. Recently, I left an industrial fabric cutter weighing about 14kg to be packaged and sent. The response i got from my customer "Got it, very well packaged and arrived in good condition. Thanks very much!" Thank you Troy and we will continue using your service.
Deon Viljoen
1 day ago
Will Wolfram
1 day ago
great service, showed up with a packed suitcase ready to send to america and they quoted me $900. I asked if there was anyway to lower it and they said it was the volume not weight, so they repacked my whole bag and ensured that my ceramics remained undamaged to the best of their ability throughout the journey. I am happy to report they are infact still intact. Great people, funny, and they know how to get the job done.
Suzette de Cuevas
1 day ago
I found Caboolture Pack and Send to be better than comparable to for example, what Australia Post offers. The P&S boxes are sturdy, the service is quick and efficient with a delivery practice in the USA bringing the package to the actual address. For example, the package I sent to Wyoming left Brisbane on Monday and was received in Casper Wyoming Wednesday evening. Fabulous service!
Hasan Fasal
1 day ago