We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,698 reviews
Ali Bee
6 hours ago
Absolutely excellent service especially Vikas! Thanks so much
Karen Middleton
15 hours ago
Cannot recommend Selz highly enough! Brilliant communication. Went above and beyond to help send sentimental items from Brisbane to Melbourne. Very happy with the service.
Scott Norton
15 hours ago
Pack and Send were very helpful and easy to deal with. The package arrived to its destination earlier than expected. The price was very reasonable and better than other courier companies. Highly recommend.
reggy gunn
13 hours ago
Fast delivery as promised!
Sheetal Lopez
14 hours ago
Anything, Anywhere applies here. They can get the oddest shaped and sized items (even a plane) interstate.
Dominik Mersch
13 hours ago
Absolutely customer orientated! They go the extra mile for you!
Irlanda Garcia
1 day ago
A very unusual experience. I called with an enquiry and let the phone ring for around five minutes before hanging up. Immediately afterwards, I received a call back from someone who said, “I’ve received a lot of calls from this number, and I’m not sure what this is about.” I had only called once. After I explained my question, she said she wasn’t sure of the answer and would ask the owner to call me back. I understand that some enquiries need to be referred to the owner, but the way the call was handled felt unprofessional. Not a bad service, but staff needs training -
Conni Christensen
1 day ago
This could not have been easier. I needed to get a parcel to Sydney fast. It all happened so smoothly.
Sarrah Ford
1 day ago
Tony from Pack and Send Norwood was exceptional and incredibly informative about the process for shipping interstate!!
Howard Sorrell
1 day ago
Exorbitant pricing.... Make sure you are sitting down when they tell you the price to send something.