We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,795 reviews
Mat Kurukchi
5 hours ago
Avoid. Paid top dollar for an amp to be packed and sent to me. They sent it up side and in a repurposed and put together box. Not sure what happened, used the service a year ago and no issues
Keryn Lyons
6 hours ago
Excellent service
Rio
4 hours ago
Exceptional service from Mrunal! Engaging, knowledgeable and sharp. From our initial phone conversation I felt she had my absolute best interests at heart. A rare find. Highly recommend 👌
norman diano
5 hours ago
Great Jobe good service keep it going will use again 🙏🙏🙏🙏
Brad Wszola
5 hours ago
Excellent service with fantastic staff.
Indu Shah
5 hours ago
I was panicking but Julie made things so comfortable for me and Havin and the packers did a fantastic job and all reached safely at the destination!! Very pleased with their service - 5 stars!!!!
Deanne Bennett
6 hours ago
Harry and Roy are amazing at customer service. Great rates, over and above to assist. Highly recommend!
Jeremy Pownall
4 hours ago
They made it easy
Bina
4 hours ago
I am writing to express my appreciation for the excellent service your team provides. In my experience PACK & SEND Blacktown offers the best delivery service, and I have found your staff to be very cooperative throughout the process. Thank you for your hard work and for maintaining such high standards. Best Regards Sydney Homewares
Joe Pearson
4 hours ago
Customer service were great and was value for money. Would definitely use again couldn’t fault them