Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,622 reviews
Maggie Stein
3 hours ago
Pack and Send were reasonably priced, good to communicate with and got my artwork to it's destination on time.
Wok Wok
4 hours ago
Excellent, competitive pricing and exceptional customer service, went out of their way to help and even repacked my item. Thanks again
Lynne Griffiths
4 hours ago
We used Pack & Send Capalaba to deliver an international odd freight item to New Zealand. Mr Michael Ewer could not do enough for us and informed us of each step to a successful delivery. We would have no hesitation in recommending the Company and would use them again in the future
Norah
3 hours ago
Excellent service from Thomas Issac and the team . I shipped three large paintings from Australia to Riyadh, and the team was professional, quick, and very helpful throughout. The paintings arrived safely and in perfect condition. I’m very grateful and would happily recommend them!
david pereira
3 hours ago
Excellent communication, timely pick up from auction house and rapid interstate delivery. Exceptional service.
Steve Kerr
5 hours ago
Charlie and his team are very personable and knowledgable, and did a brilliant job packing and sending some fragile items to us in Thailand. Thoroughly recommended.
Vanessa Omar
5 hours ago
The most dishonest company with the worst service
Reyhn Marvin
4 hours ago
David Mawere
4 hours ago
Customer care and assurance on delivery, update of process/transit and final delivery was exceptional!
ahmed mohammed
4 hours ago
⭐⭐⭐⭐⭐ I’d like to give a special thank you to Irfan at PACK & SEND Booragoon. I had some highly important documents that needed to be sent urgently. Irfan personally took care of everything and made sure they were handled with the care and attention they needed. I really appreciated how reassuring and helpful he was throughout the process. He went the extra mile to make sure everything was done properly, and I was genuinely impressed by how quickly the documents were sent and received. It’s not often you come across someone who takes such personal ownership of what they’re doing. Thanks again, Irfan, for making what could have been a stressful process so easy and giving me peace of mind. Really appreciate your help and excellent service and credit to PACK & SEND Booragoon. Highly recommended!