We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,817 reviews
Em Rooke
9 hours ago
Gotta ship a motorhome-amount of ridiculously oversized art? Rahul will save you... I know because he saved me when I had to do it! Thank you again Rahul! 🥰 Em x
Clarrie Cant
17 hours ago
Excellent service . We were kept informed through out the retrieving of our lost bag At the T1Terminal Cannot thank them enough
Eve Wolstencroft
16 hours ago
Very friendly staff and great service
Greg Johansson
17 hours ago
Kai did an outstanding job. I had a rare and very fragile piece of pottery to be picked up from a house estate auction and sent to me in Sydney. Great communication and care. The piece arrived in excellent order. Can only highly recommend the service. Thanks indeed.
Paolo Dossi
17 hours ago
Sam, you did a great job: the already fragile painting was packaged with great care so it wouldn't get damaged. Furthermore, delivery was very fast because package was already wrapped and has started as soon as as you got my payment.
Viv
12 hours ago
Fantastic staff and 100% Service from the team at Pack&Send Bendigo.So pleased with everything you done for us.
Product Review
Bruce, East Hills
16 hours ago
37 kg unit from Sydney to Cairns no worries. Other companies would t do one-off jobs. Australia Post wouldn’t do over 22 kg. Pack & Send were so easy to deal with, so efficient and so effective. Well done, guys - and thanks.
Tim Terton
16 hours ago
Had a great moving experience with Vikas and his team. Vikas was super helpful and responsive in organising a move to Perth whilst I was overseas. All our stuff arrived safe and sound within the agreed timeframe. Thank You for your excellent service.
Tristan Cox
16 hours ago
Michael Rutherford
17 hours ago
Almost every time I must come here to collect, there is a back in 10 minutes sign and today not opening at 8.30am as advertised but 9am and now 9.09am and still not open.