Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,641 reviews
Beth Barclay
16 hours ago
Our company has used James & his team as our shipping agents for a number of years. We have remained because of their diligent service approach providing our customers certainty of deliverability when combined with advice as to logistical issues arising. I think we are lucky to have their service centre close to our premises with good operating hours. They assist us in making job fulfillment more efficient.
SamoaDive &Snorkel
16 hours ago
Didn't want to take my parcel, had good reasons and were polite about it
David Simpson
21 hours ago
I have had a great experience using Caboolture Packsend.Vikas organisational skills were very good and communication was ahead of me on most occasions.The delivery guys were also excellent and nothing was a problem to help me move furniture.All in all things went so well👍
Janelle Infalletta
1 day ago
It was super easy to book online, very cheap and staff were helpful and friendly when I dropped off package. They delivered way before the date that was given so the receiver and I were very happy with the service. Thank you!
Trustpilot
Marie Taylor
1 day ago
I have sent packages interstate with Pack and Send on two occasions. The customer service is excellent. Items arrived undamaged. And that includes valuable crockery and an antique chair.
Melissa Azalee - Bell
1 day ago
While organising online was simple, it was cancelled within an hour. Desktop for this company is apparently dangerous goods. Was advised of a refund within 2 business days. This did not happen. AND the courier still turned up to collect the PC the next day. They again reassured me it would be refunded but still was not 4 days later. Confirmed that it was cancelled after courier appeared and then sent me another confirmation of delivery. Went to TNT, desktop was picked up within 1hr and made it halfway across Australia in 2 days... before the refund,
Trustpilot
Valentin Nogues
2 days ago
Thank you David !
Steven Anderson.
2 days ago
Really happy saved us alot of $ sending a passport from Sydney to Perth.
B
1 day ago
The package pick up from home was simple and the delivery to the Pack and Send hub where the recipient could pick it up made things very easy. Pricing was very good for a large package.
Trustpilot
Glen Reid
3 days ago
Great communication, value for money and care taken in packaging. My boxes were delivered on schedule and in perfect condition. I am very happy with the service.