We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,198 reviews
Patricia Garcia Mussio
55 minutes ago
Excellent service from Pack & Send! The staff were extremely attentive and helpful throughout the entire process. Everything was handled efficiently and professionally. They even allowed me to make the payment over the phone, which made the whole experience quick and hassle-free. Highly recommend!
Toni Martin
2 hours ago
They did a great job. Picked it up on time and made it from Airlie to Port Stephens in 5 days. They also repacked my small boxes into larger ones to save me money.
Mayra Treacy
1 hour ago
Danny Siva
55 minutes ago
PACK & Send is an excellent courier service. Super Fast delivery, excellent communication. Michelle was excellent in providing extra packing option and advice to ensure item is not damaged during travel. Highly recomended to All for your courier & postage needs. Thank you.
Trisha Cruz
2 hours ago
So happy we went with Pack & Send for our shipments across the country. We had to send large items from Western Australia, Victoria and Queensland, and Pack & Send handled everything very professionally and efficiently. Henil from Pack & Sent Moorabbin was extremely attentive, responsive and helpful getting all the deliveries across.
war wheels
1 hour ago
10/10 for Service, Michael is honest, hard working and genuine Highly recommended
Colin Jacobi
52 minutes ago
Had an urgent delivery Richmond Hill QLD to Meningie SA. Service was excep,exceptional, would highly recommend them. John and his team always provide an amazing professional service.
Ian Petersen
1 hour ago
Great experience - received the fragile item in one piece which is a nice change from Australia post. Picked up, packed and shipped on time. The extra cost is worth the result
Ray Besserdin
19 hours ago
Friendly, very helpful and exceptionally efficient while pricing is highly competitive. I cannot speak more highly of my experience. A must go-to especially if like me, you are an artist and need your work delivered with great care and within specific timeframes demanded of interstate galleries. The team here in Packenham understand what's needed and are right on top of it. Ray Besserdin Paper Sculpture Artist
Nicole Steenhof
1 day ago
Very helpful, reliable, fantastic