Best Rated Courier Service

brendan carter

Easy process from start to finish. I should use this service more.

Trustpilot

Fusion Materials

We have been a regular customer at Pack & Send Altona North. We find the team to be very helpful, knowledgeable, and thorough in the work they do. Their prices are very reasonable, packages are always delivered on time and in good condition. We would highly recommend using their services.

Google

Vinuk Yaseen

Easy and quick service

Google

Craig Poole

Parcel arrived earlier than expected, with quick responses to all my questions and excellent service throughout. I’ll definitely use them again and would happily recommend.

Product Review

Nick Fuertes

It was easy to deal with. great service on Marsden park branch. Delivered to my sister in Port Macquarie in less tha 2 days. Awesome service. And the cost is cheaper that I thought. I will use Pack & Send from now on...

Google

karl ahke

Excellent service from PACK & SEND Marsden Park. I shipped a computer to Estonia and everything arrived safely and in perfect condition. The whole process was smooth, communication was clear and professional, and I felt confident throughout. Highly recommend – reliable and trustworthy service!

Google

Sam Laser

I find Jonas extremely helpful and caring in all my deliveries and packs very securely. I have great confidence in him both for goods received and goods shipped out.

Google

Gerard Nelson

Super helpful staff

Google

NING XU

Absolutely unacceptable service from Pack & Send. I paid close to $500 AUD expecting a professional and reliable delivery, but what I received was completely irresponsible and frustrating. On March 16, the item was marked “Out for Delivery”, yet no delivery was made and it was falsely recorded as “No one in attendance”. There was no phone call, no proper attempt, and no accountability. On March 17, I was contacted and told I could arrange a pickup, but after that, there was no follow-up, no pickup address, and no clear information. I am now left completely in the dark, not knowing when or if I will receive my item. This is a high-value shipment, and the lack of communication and responsibility is shocking. For a company that charges premium prices, this level of service is simply unacceptable. At this point, I strongly advise others: DO NOT use Pack & Send. They are unreliable, unprofessional, and completely lack accountability. I will not be using their service again. Update on 19th March 2026. It is now nearly 6 pm on 19 March, and the item has still not been delivered. On Tuesday, I was told that I could not pick up the item directly from the depot. However, today I was informed by another staff member that I can arrange a pickup, but it requires 24 hours’ notice. If a logistics company operates in this manner, it raises serious concerns about reliability and how customers can trust them with their goods. One star is already too generous for this business!!!!

Google

NING XU

Absolutely unacceptable service from Pack & Send. I paid close to $500 AUD expecting a professional and reliable delivery, but what I received was completely irresponsible and frustrating. On March 16, the item was marked “Out for Delivery”, yet no delivery was made and it was falsely recorded as “No one in attendance”. There was no phone call, no proper attempt, and no accountability. On March 17, I was contacted and told I could arrange a pickup, but after that, there was no follow-up, no pickup address, and no clear information. I am now left completely in the dark, not knowing when or if I will receive my item. This is a high-value shipment, and the lack of communication and responsibility is shocking. For a company that charges premium prices, this level of service is simply unacceptable. At this point, I strongly advise others: DO NOT use Pack & Send. They are unreliable, unprofessional, and completely lack accountability. I will not be using their service again. Update on 19th March 2026. It is now nearly 6 pm on 19 March, and the item has still not been delivered. On Tuesday, I was told that I could not pick up the item directly from the depot. However, today I was informed by another staff member that I can arrange a pickup, but it requires 24 hours’ notice. If a logistics company operates in this manner, it raises serious concerns about reliability and how customers can trust them with their goods. One star is already too generous for this business!!!!

Google