Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,136 reviews
Jillian Finch
14 minutes ago
Fast and reliable service with high quality customer service and assistance.
Christy Burgers
6 hours ago
Tony exceeded all of my expectations in providing an efficient and cost effective way of transporting a family heirloom piece (grandma's small rocking chair) from Adelaide to Perth. After the rocker rails were removed he boxed up the chair in such a way that I could send it as oversize baggage on my own flight. This saved me hundreds of dollars and I had immediate access to it. All of this carried out by Tony in the utmost friendly, accommodating and non pushy manner. Kudos to Tony!!
Kristy-Lee Moore
6 hours ago
Fast delivery.
Kay Kelly
18 hours ago
I recently bought a selection of items from a Sydney auction house that needed to be collected within a day, carefully wrapped because they were all fragile, and shipped to me in Queensland. Who could be relied upon to do this task for me? The solution was PACK & SEND Marrickville! They did a superb and very timely job! Everything immediately collected, perfectly wrapped, and sent to me! And everything arrived safely and promptly, with excellent communication and tracking. I cannot praise them enough! Totally reliable and great to communicate with! They will remain my go-to shipping firm for any future auction buys! You definitely won't be sorry you chose them for your next job!! A highly recommended firm!
Pete Aldin
1 day ago
Friendly personal service and an accurately delivered parcel. Spot on. 👍
Alex
2 days ago
Process was easy. Extremely cost effective. And parcel was delivered very quickly. I was a little hesitant about using an online service but having a drop off point and shop front in my regional town made me feel better!
Trustpilot
Yasmin M
2 days ago
Would highly recommend this service. Sandeep was incredibly helpful throughout the entire process, and I couldn’t recommend them highly enough to anyone looking for a reliable courier service. Thank you!
Jeremy Fitzgibbon
2 days ago
Excellent service and fast delivery, highly recommend
Elena Long
2 days ago
The price was the lowest I could get for several boxes to send from Melbourne to Sydney. I selected self-service and while there was no communication from the driver (they just come, collect and deliver), the customer service team was very helpful in guiding me through the process. The parcels were delivered seamlessly the next day. I am satisfied.
Chloe M
2 days ago
Such a helpful service! We sent something urgent from Melbourne to Sydney and pack and send made it happen. When I had a question regarding the status of the delivery, they were so helpful and followed up to make sure I was kept up to date.
Product Review