Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2023.
What they're saying about our services
4.6
from 39,050 reviews
Kenny Hines
6 hours ago
I've used the services of Penrith office on a few occasions & have found them to be honest & caring about the ways they do business...my goods were professionally wrapped & boxed to travel 2000ks..without any issues even the cost was good 👍
Mitchell Mcvay
7 hours ago
Good experience, all went to plan
Sangita Prasad
7 hours ago
Managed to send my daughter some sweets which I made . Reached there in 2 days excellent!!
Luiza Lorez
7 hours ago
The worst customer service ever! Hang up in the mid of the conversation and speak very rudely! The name is AFIFAH! My parcels not being picked up as scheduled hence the phone call. She kept telling me that’s not her problem for many times and asked me to cancel or use other courier services whilst I have paid $230! And the problem was not solved until end of day. She said she’ll arrange pick up tomorrow and no specific times indicated! I was so upset! She laughed when I told my situation to her and she not take my problem seriously! Please send this person for trainings. She’s lack of communication skills, rude, and not knowing her stuff. Terrible. Terrible. Terrible service!
Leon Rogalsky
6 hours ago
10/10 Great team that will do there best to pick up from most auction rooms and pack band send your purchases,.They will keep you informed on carriers tracking and its very good door to door service .yes Ihave no problem to recommend thank you.
Glenn Ware
15 hours ago
Efficient professional service provided for getting HiFi speakers from Victoria to Western Australia, where they arrived well packed and intact. 100% happy.✌
Exeloo Sales
6 hours ago
Amazing from start to finish. Went above and beyond to send 2 packages from NSW to QLD and NZ. Both arrived the next day.. how? Magic I assume. Great team there and will use again!
Sue Mann
5 hours ago
Great customer service and reasonably priced. My goods arrived ahead of schedule.
Joshua Myall
6 hours ago
Andre was extremely helpful and friendly, we had a great experience sending packages
Fabiana Radcliffepr
19 hours ago
"Fantastic service from start to finish! Marcio did a great job handling my parcel — everything was packed securely and arrived in perfect condition. They were professional, efficient, and very helpful throughout the process. Highly recommended!! 🤩🤩🤩🤩🤩