Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,593 reviews
Meredith Baillie
3 hours ago
Alex was really patient and helpful. My large fragile parcel was picked up and delivered in one piece at a great price. Many thanks.
Grant N
3 hours ago
7 star service from Brandon and the team. Highly recommended for all personal and business shipping. Pack & Send can accommodate what DHL and FedEx cant - this speaks volumes. Thank you team!!!!
Adam Adam
4 hours ago
Peach
3 hours ago
ロクーレンさん was very helpful and friendly grate service 🙌🏻🌟
Jeanette Visser
2025 days ago
Friendly and helpful
Natasha Marquette
3 hours ago
Thank you Pack & Send for your very efficient service. Our parcel was delivered quickly. Customer service was exceptional, very easy to book and the team was very helpful. Will definitely use the service again and recommend to others.
Andrew THLA
22 hours ago
Fantastic service.. super helpful in using overseas door to door service.. very happy, thank you
Caroline Fisher
22 hours ago
My fragile purchases from Australia were entrusted to Pack & Send Lilydale. He went beyond to ensure each was packed safely. They arrived in Canada all intact. 800 items all in one box, no breakage. Very happy with this company.
yvette ravello
22 hours ago
I obtained online quote to send unaccompanied luggage to UK using Pack and Send Wollongong. I was able to drop off luggage and process was quite straightforward. Luggage had to be unlocked for customs inspection and thankfully it all arrived 4 days later.Wollongong staff responded to my queries along the way and we're very happy with their service
Shaun Carter
22 hours ago