We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,179 reviews
Cindy Bin Tahal
2 hours ago
Excellent service. Provided a very clear quote with a variety of quantities. Phoned one day, boxes collected the next. Items arrived within 3 days.
luke Manton
1 hour ago
Brilliant service, received the following day from shipping in Ballarat to Sydney! highly recommended!
Kate Weaver
18 hours ago
Useless!!! Went on a Saturday and they were NOT open.
anyone home
1 day ago
Both team members were very helpful throughout the process. Will definitely go back.
Maddy F
1 day ago
Brandon was very helpful and knowledgeable! I sent my packages on Friday and they arrived within the week from interstate. Would use again.
Jake
1 day ago
Would definitely recommend these guys! I had a delicate and high value telescope with a large glass element packed by these guys. On arrival I was surprised to see how well and how much care was put into how it was packed. They used significant padding and as I was unwrapping it, I was more and more confident that it would be safe. They also used a double walled box which was the perfect size, filled with noodles so it wouldn’t move in the box. The packaging was also very neatly done, and far better than I could ever achieve myself. I will be using these guys from now on!
galiyan06
2 days ago
Very expert packing of my beloved art work. Thanks so much.