Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,778 reviews
brian tanti
14 hours ago
Very good serviice very helpful. Package arrived earlier than expected with no issues.
David Casey
21 hours ago
Can be very expensive!!
Mary-Ann Fox
22 hours ago
I have used them on multiple occasions and nothing is too much. They actually pack and send whatever you want regardless of awkward shape or size. I have sent all sorts. Never a problem, friendly kind service. I cannot recommend them enough. Utterly trustworthy and professional.
Brooke Lowry
21 hours ago
Absolutely disgraceful service. Gave no fedex tracking number, hung up on me and would not answer phone calls after I have paid $30 for a parcel to be sent on top of prepaid post. $30 package and expensive parcel now lost to this service. Do not recommend!
Rachel Gresswell
22 hours ago
Amazing customer service. Amit went over and above to assist me with sending artwork interstate safely. So knowledgeable and helpful. Highly recommend!
lori pensini
23 hours ago
Very efficient and friendly service. I needed a painting collected within a small pick up window and they were great. Will definitely use them again.
Athol Chapman
21 hours ago
Hi my name is Athol and have just had my pocket watch returned from Italy thanks to Vikas from Pack and Send Cabulture. After a 28 day holiday through Switzerland and Italy, we packed my suitcase in Venice but left my pocket watch in my bedside table, the hotel contacted me to confirm it was mine . We contacted Vikas from Pack and Send and the rest is history, so delighted with the service and professional support from Pack and Send, thanks Vikas Sharma, kind regards Athol.
Evelyn Barota
21 hours ago
Highly recommend the team at Pack and Send Wetherill Park. They were extremely helpful with my parcel options today and super friendly. Thank you again
Tessa
3 days ago
Highly recommend! I bought an antique at auction and needed to arrange international shipping. As it was fragile, I was quite nervous about it getting damaged during transit. After comparing a few companies, I chose Pack & Send South Melbourne, and I’m so glad I did! Kai and his team were great to deal with. Communication was easy, quick and hassle-free. The parcel arrived on time, and I was amazed by how carefully it had been packed, with layer upon layer of high-quality packaging materials. It was such a relief to see how well everything had been protected. The service and care they provided were absolutely worth the price quoted！ I’m really happy with the service and will definitely use them again.
Felipe Camps Morales
22 hours ago
The service was not what I expected; what I received was very different from what had been promised. Think twice before using them to ship any order 😮💨