We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,354 reviews
Simon Farrell
10 hours ago
Fred Fstone
15 hours ago
AYUSHI GHOSH
16 hours ago
Very great service 👍👍
K McIntosh bull
16 hours ago
The absolute legend of a lady(Sue? Sorry if I got your name wrong) that helped me yesterday without being able to help me was brilliant. I had a weird question and instead of fobbing me off she just helped. Couldn't help me with moulding styrofoam to insulate my incubator but gave me a boat ton of ideas on how to do it. Can't thank her enough because of those ideas I now have an insulated incubator. Thank you heaps! It is much appreciated.
Sarah Brown
15 hours ago
Efficient, and great communication. Thanks Sam and Bob for all your help getting my belongings back from the USA. 10/10 will use your services at the next divorce, cheers! 😛
Anthony Ly
16 hours ago
I went to Pack & Send Kingsgrove on Saturday to send a gift interstate and had a really good experience. Mohammad was very friendly and helpful, and made the whole process easy. He took the time to explain everything and helped me work out the best way to send it. Package arrived safely. Really appreciated the service and how easy he made everything. Thanks Mohammad, I’ll definitely be using Pack & Send Kingsgrove again.
Yuri Banens
17 hours ago
The guys were really helpful. They knew their stuff and made getting my lost property back from the Airport super easy. Delivery was extremely quick. Thank you!
Gary Fairman
15 hours ago
Michael was helpful and answered any questions raised. Will use this company again
Tamarind Begley
16 hours ago
Great service, good communication, punctual, informative. Parcel arrived earlier than expected.
Paul Wallace
2 days ago
Exceptional service from the first contact through to delivery of my item. The convenience of using Pack & Send Eagle Farm saved me time and money with the goods delivered Interstate within 48 hours. Highly recommended and appreciated!