Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 39,963 reviews
Satya Jude
10 hours ago
Chris Green
13 hours ago
You lost part of the package in transit and then denied any responsibility for losing it
Trustpilot
Suzanne H
20 hours ago
Staff were very helpfull & item was delivered with no issues
Khaled Hello
21 hours ago
Absolutely wonderful customer service, especially from Magan. There was clear communication the entire process, and we had our documents sent overseas within days. Couldn’t recommend a better team to handle this for us
Rhonda Culph
20 hours ago
Good communication and fast service. All goods arrived on time and in good condition would gladly recommend to anyone
Tim Williams
19 hours ago
In addition to costing nearly double what the post office charged for sending a box of personal effects to NZ, the awful attitude of the surly and disinterested staff member who eventually deigned to attend to us would have been off putting enough. We would done a u turn the door if we’d known his attitude immediately. Don’t give this place your business, use the super friendly post office instead.
Jenni Vincent
21 hours ago
Very friendly and helpful service. My parcel was delivered earlier than expected.
Edwin Hernandez
1 day ago
Fast, easy process. Very effective with no fuss. Highly recommended.
Michael Julian
1 day ago
Very impressive service by PACK and Send Mornington. Thoroughly recommend them.