Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,019 reviews
Jolie Renee
2 hours ago
There was great email communication from Pack & Send Pyrmont (even during the holidays) to keep me informed of status and for processing the transaction for shipping. I received the package promptly after making payment for shipping. I would use their services again for shipping from Sydney to the US!
Angus Sarah
56 minutes ago
Very lovely and helpful!
Carol Galea
54 minutes ago
Outstanding customer service from start to finish. Communication was clear, prompt, and genuinely helpful, making the entire process seamless and stress-free. The package was delivered in immaculate condition, carefully handled and exactly as promised. It’s clear that great care and pride were taken in both service and delivery. Highly recommend and would not hesitate to use them again.
Camilo Ramirez Betancourth
1 hour ago
I got a some issues to collect a parcel a big box some companies decline because it was not on a pallet, to heavy and difficult access. However, Pack and Send Miranda and Luca help me to sort it out and delivered back to me. Professional service and excellent customer services.
Serge Geara
13 hours ago
Great Service, Timely, an extra stop than what I expected and 1 day slower but that's great because snesative package reached in time!
Helen Markham
2 hours ago
Excellent service in the Wollongong Office and prompt delivery to Adelaide, thank you
Melissa McKain
16 hours ago
I received really fabulous customer service from Michael at Pack & Send Capalaba. Very helpful advice and quoting was provided over the phone, and Michael's assistance when I took my parcels into the office was terrific ~ parcels were re-taped to ensure security, and various delivery/pick-up options were shared. I highly recommend this service!
cynthia jayaseelan
16 hours ago
Fantastic service! They made my interstate move smooth and hassle-free. Perfect for small-scale moves.
Troy Birtwistle
22 hours ago
Aaron Kofe
1 day ago
Absolute world-class service. Super fast and reliable—my package was packed and delivered to Sydney with a one-day turnaround. I couldn’t be happier and can’t recommend them enough for all packing and shipping needs. I’ll definitely be a repeat customer for years to come.