Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,862 reviews
Jeffrey Dohnt
5 hours ago
Great experience. Staff were friendly, understanding and explained the network and delivery options very clearly. Optimal price and delivered without a hitch from Penrith to Perth, WA on time.
Lucy Coelho
4 hours ago
Super happy with this service! Boxes arrived from Sydney to my location inter-state after one day. Staff were very friendly and helpful. Would highly recommend 😊
David Paxton
4 hours ago
Excellent service from you guys, my wheels were properly packed and labeled as glass, best way to keep them in one piece! Arrived exactly as prepared in perfect condition. Will be happy to use your services again.
Emma Coombes
4 hours ago
Pack & Send are so helpful and they pack my work so well. My work is glass fronted and sending it interstate is a bit scary, Pack & Send take the fear out of the whole affair.
Emma Coombes
20 hours ago
Pack & Send are so helpful and they pack my work so well. My work is glass fronted and sending it interstate is a bit scary, Pack & Send take the fear out of the whole affair.
Katrina Deleeuw
5 hours ago
Excellent service would highly recommend
Kirralee Keilar
19 hours ago
Tina went above and beyond to ensure we received our parcel in rural Victoria in a very tight time frame. We were kept updated at every step and we would use PACK & SEND Ringwood again!
Jon Hosain
22 hours ago
Very well package fragile items from Australia to the U.K. arrived in a timely fashion. Good service, thanks very much.
Jess
23 hours ago
We should petition for your business to run AusPost, because your service is more affordable and uses common sense when measuring packages. Thank you for a wonderful experience at your West Gosford store.
Trustpilot
Alan Wh
1 day ago
Jayden and the team were superb. Very professional and speedy service. Our picture arrived promptly in the UK and can recommend them without hesitation.