Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,927 reviews
Kathy Stephens
32 minutes ago
Great service and communication with me. Goods received a lot earlier than I expected. Can highly recommend Pack and Send.
Rob Mel
1898 days ago
Michael’s top notch customer service put me at ease & made the whole process a breeze!! Honest & helpful, Michael took the time to talk to me & explain the process. Price was the best compared to others & customers service on another level, give Michael a call u won’t be disappointed!!
Richard Bowden
38 minutes ago
Andrew and his team were so helpful and unbelievably quick My goods arrived in 2 days from Maroochydore to Victoria.
Steve Stewart
15 minutes ago
I highly recommend the Altona Pack & Send store for your postage needs. Harry was extremely helpful and his commitment to excellent customer service was evident. Thanks again for getting my parcel delivered in record time.
Shirley Launa
549 days ago
Customer service was amazing and I didn't expect Pack & Send to be this fast especially delivering overseas. Awesome and well Done!
David Rattray
15 hours ago
Super easy, simple process to post parcels. Friendly staff, great service. Highly recommend
Belinda
19 hours ago
Needed a package send back to our office in Brisbane so our employee dropped it into the Mackay Pack and Send Office. Received a call within less than an hour afterwards and everything was sorted for the package to be sent back. ETA was approximately 2 days but we received the item the very next day. Mackay Pack and Send where very professional and prompt and I highly recommend using them. I use Pack and Send in Brisbane as well and have never had a bad experience.
Product Review
Lara Bateman
1 day ago
Shout out to Daniel at Bendigo Pack and Send for going over and above. Thankyou for taking my call, listening to our story, pick up our order and helping get our package to us at a very good price. Saving me hundreds of dollars. Highly reccomend, excellent service.
Colin Dingwall
23 hours ago
Quick postage and very good customer service. 10/10
See Yong Joo
1 day ago
Excellent service from Johnny and his team 👍. A pleasurable international experience. Thank you so much