Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 39,992 reviews
Russell Smith
13 minutes ago
Harry went above and beyond to assist in getting my Chaz Mostert Supercar rear bar sent to me. Came very quickly and not a mark on it. Very impressed
Nham Nhi
2 hours ago
Wonderful and supportive staff!!
Falon Elise Melody
6 hours ago
Could not be happier with the Service Provided By Pack and Send both in Beenleigh for taking care of the transit to Mackay, and the Mackay Depo on its arrival. The price to have 2 special items of value sent was very fair and reasonable in comparison with other courier services. The team at Mackay rang me the minute it had arrived and when I picked it up, super friendly easy to deal with and helpful in placing items in my car. I also appreciate the one on one updated via email and in person. Very impressed with the service provided and I should I need packages of the same size, will definitely use the service again.
Joshua & Falon Melody
9 hours ago
Could not be happier with the Service Provided By Pack and Send both in Beenleigh for taking care of the transit to Mackay, and the Mackay Depo on its arrival. The price to have 2 special items of value sent was very fair and reasonable in comparison with other courier services. I also appreciate the one on one updated via email and in person. Very impressed with the service provided and I should I need packages of the same size, will definitely use the service again.
Leona Edwards
12 hours ago
Excellent service from start to finish. Michael really did a wonderful Job in answering all me questions and shipping my items quickly.. Thank you
Sally Lewis
10 hours ago
We were planning a family get together to lay our mother’s ashes to rest. We had travelled from Canberra , QLD, NSW and Fiji. On route we realised that her ashes had been left in Canberra. Pack & Send were very helpful and discreet and helped bring her ashes to our meeting point and the aim of the trip achieved. Highly recommended!!!
Edd Martinez
1 day ago
Came at 9am on a Saturday but office is closed. 20 minutes after and still closed. Please update your business hours and stop wasting my time!
Charlotte Newell
1 day ago
Fantastic customer service! Would highly recommend
Jacqui Rees
1 day ago
Very helpful and accomodating. Well packed and delivered quickly. Would highly recommend. Thank you Harry
Glenn English
1 day ago