Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,409 reviews
Helen Townley
3 hours ago
Really helpful staff. I didn't have everything required to ship to America. The staff person emailed me the information I needed to send something to America. He was a huge help & went above & beyond.
Sofia Rostowski
1 hour ago
Amazing service! I accidentally left my iPad behind on the Gold Coast, and PACK & SEND arranged for it to be delivered safely back to me in Sydney. The process was quick, easy and professional. My iPad arrived securely packaged and in perfect condition. Thank you so much—I highly recommend them! SOFIA
Nefarious
2 hours ago
Great people, excellent service and willing to go above and beyond to accommodate your needs! Will be going back here whenever I need help packing or shipping devices again.
Drew patton
3 hours ago
I have to send a mosaic vase that was very fragile. It was delivered perfectly. And the staff were very polite and very helpful making the whole experience an absolute pleasure. Thank you again.
Chris Green
1150 days ago
Brilliant service! Couldn’t be happier. They take care of everything and pricing is spot on.
Emma
2 hours ago
Thank you so much Wendy for reuniting me with my teddy so quickly. You reassured me, sent her the quickest way and packaged her so nicely. I really appreciate it, thank you.
Trevor
3 hours ago
Michael at the service centre was very helpful, every thing was explained as to what was required as the package I was sending was classed as a DG ( dangerous goods) . And the delivery was done well before the ETA.
John Dwyer
1 day ago
What a great service. They made it unbelievably easy.
Jennifer D.
22 hours ago
I never write reviews but Liam from the Pack and Send store in North Geelong is OUTSTANDING! He is professional, competent and thorough. He organised everything, thought of every detail and followed up. An absolute asset to the company!
Product Review
FM Services
91 days ago
I recently sent a fragile parcel to Regional Victoria in the Gippsland area. The whole experience from dropping off my item in Ringwood to the delivery in Bairnsdale was easy , extremely helpful from the staff at Pack & Send Ringwood and the Delivery was super fast and door to door next day . They put Australia Post to Shame . Thank you Tina and the team at Pack & Send Ringwood, I, cannot recommend you highly enough . Maria S