Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,397 reviews
Greg Johansson
1349 days ago
Very happy return customer. Pack and Send Hobart had to pick up a bulky lot from an auction and pack 1 item and take the rest back to the auction. They did a great job and coped with an email melt down I suffered. Pack and Send Hobart team are the best! Regards Greg
emanual angelicas
18 hours ago
Excellent service from the first call. Met Nikka at reception. She was exceptional with her advice and very thorough with her documentation. Highly recommended.
Lachlan Apte
5 days ago
We’ve been using PACK & SEND Caboolture for the past two years for our storage, receiving, and shipping needs. Not only do they provide excellent customer service every time, but they also handle our shipments meticulously. I’m very glad we found them as our logistics partner—they consistently deliver outstanding shipping solutions. Neetika, in particular, has great product knowledge, and the Caboolture location is ideally suited to our business requirements. Thank you very much to the entire team!
Leela Cejnar
18 hours ago
Pack and Send were outstanding in obtaining and returning a precious item I accidentally left behind in Brisbane airport… I got it back within two days. Huge thanks to Kate , Tamara and Eloise. An efficient, professional and amazing team at Pack and Send. Can’t recommend them highly enough!!! Huge thank you to you all, Kate!
Shashwat kafle
282 days ago
Amazing services . I needed a very urgent package shipped to me from Sydney to Melbourne, they did it the next day for an unbeatable price. I highly recommend their service the customer service, packaging and handling was top notch. The most reliable courier service i have ever used. I have always been taking their service and has never disappointed me.
Melanie Forbes
17 hours ago
Harry at Altona Pack and Send is very helpful and very efficient. He gets back to you straight away, and it's great not to have to speak to a call centre like you do with other couriers. Highly recommended!
Eliza Flawless
18 hours ago
Blink and you will miss it...next to Malt dining
Jordan Mezzian
18 hours ago
Jackie Mitchell
17 hours ago
Thank you Pack and Send. Got my parcel delivered in 24 hours, well done 👏 Highly recommended
heather horrocks
18 hours ago
Excellent local Ballarat service. Very helpful staff. Framed art work safely delivered to Queensland.