We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,976 reviews
FM Services
10 hours ago
I recently required a parcel to be sent from Melbourne to Hobart Tasmania and I was recommended to Pack & Send Ringwood. The entire process was flawless and the service and communication was amazing . The parcel arrived within 2 working days . I cannot recommend Peter, Tina and the Ringwood Pack & Send team highly enough . Thank you for a 5 star courier service . Matthew S.
Inés Car
12 hours ago
Everything went perfectly! The service from PACK & SEND Rockingham was incredibly fast — after the initial contact, the pickup was arranged for the very next day. Very friendly and professional communication throughout. Thank you for the excellent service!
Karin Kessler
20 hours ago
Always worry about shipping cast iron without it cracking - I received nine pieces from Australia, and I live in Northeastern USA, arrived in perfect condition, amongst other items. Packed extremely well. Solid pack and shipper!
Ricardo Ghigliazza
19 hours ago
Very professional service, highly recommended, prompt, knowledgeable and trustworthy.
Simon Wilde
1508 days ago
Excellent service on a semi-regular basis over the past six years. Goods always packaged professionally and securely and delivered in a timely manner. Highly recommended when purchasing interstate at Sydney auctions
Menuka Ekanayaka
19 hours ago
Had a very good experience with Jainish. He was very friendly and helped us send our boxes interstate smoothly. Excellent service and highly recommended!
Lois Walters
20 hours ago
Pack & Send Frankston assisted us with sending some signage and promotional items for a business conference interstate on very short-notice. They were fantastic and made the process seamless, they got the items up there the next day and arranged to have them delivered back to us in Melbourne as well. The pricing was extremely reasonable and I wouldn't hesitate in using them for all our future needs. Thanks Prashant and team!
Robert Borer
18 hours ago
I found Pack and Send to be reliable and easy to deal with from the other side of the country. My purchase of a painting on Rottnest Island arrived securely packaged. I
Walter Glaser
18 hours ago
The service was fantastic.
Inge
1 day ago
What a great experience. From start to end. Defenitly reccomend these guys!