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Best Rated Courier Service

Australia's Award Winning Courier Service

See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.

We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.

That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.


What they're saying about our services

4.6

from 42,021 reviews

Kelly Ainsworth

7 hours ago

The service was above and beyond what I expected. I really appreciated the friendly and helpful advice on the wrapping of my parcel. The recipients were delighted to receive it so quickly. I would recommend Pack and Send Unley to everyone

Google

Sally Patterson

7 hours ago

Best Pack & Send I’ve dealt with in Australia! Excellent communication, item perfectly packed & dispatched promptly. Highly recommend Pack & Send Surry Hills.

Google

Ryan Mou'le

8 hours ago

Absolutely a pleasure to deal with. Can recommend you will be over the moon with their service care for you package, awesome pricing and kindness we all want. Thank you Pack And Send Penrith.

Google

Richard

6 hours ago

Superb service provided by Pack & Send Rockingham making it so easy to collect my Intl parcel. Highly recommend them if you wish to send anything and know it will get there quickly and undamaged.

Google

Mat Kurukchi

7 hours ago

Amp packed upside down and horrible packaging. Ive attached pic. Emailed asking for a resolution and no response. Turns out the owners of southport own this one and can't pack to save themselves. Avoid. If you look at the pics the just shoved the amp in a box with loose bubble wrap. Didn't even wrap the amp and their so called 'custom box' is a repurposed damaged box.

Google

Daniel Ng

8 hours ago

Ridiculous policy I checked online and got an estimated quotation for 60x45x35cm 13kg suitcase about $55 sending to ADL. I decided to drop off at shop to save pick up waiting time. The price I was quoted at the shop is about $100 as it is human service, then add $20 for plastic wrap. The worst is additional quote for human measuring the suitcase. For 3 dimensions within 30 seconds, they ask for $30 more. If this is a signing on delivery, it will cost more about $30. If I do registration online right at the shop with the suitcase detail, they will charge the same for measurement! Come up to at least $150 for 10 business days! I gave up. Brought it to Post Office. Very easy, quickly and very very reasonable cost: consignment $85 + extra cover $2.5 + signature on delivery $2.95 = $90.80 for 4 business days I do not blame the staff at Morley Branch, but company's pricing policy with hidden and ridiculous cost. Not recommend this service.

Google

Tom ?

8 hours ago

I requested a quote from Maroochydore to Adelaide for a 3 kg ( 1m x 900 ) sized parcel and was horrified at the cost being $618.28. I then called to varify that huge amount and was told thats right! I called another courier BHF & quoted $153.08. It certainly pays to shop around. I would NOT recommend Pack & Send..

Google

G Brown

8 hours ago

Used Pack & Send 2 and a half years ago, excellent service. Used them last week and still excellent. Highly recommend this company. Thanks again Michael and Ian

Google

David Brett

1 day ago

As another reviewer said: "Great service from auction pickup to safe, superior packing and delivery." I agree.

Google

Kristina Patch

23 hours ago

What a gem. I was unsure how to get a parcel to Sydney within a day - the whole needing an account with fed ex thing was not something I had the capacity to deal with. Kathryn ascertained how urgent the delivery was and drove it to the collection point personally after work! It arrived a day before I needed it to and the price was not ridiculous. I will be using pack and send whenever I need a delivery sent somewhere.

Google

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“PACK & SEND is built on good people that are doing extraordinary things to service their clients”

Evan Foster - Signarama


4.6

from 42,021 reviews

Australia's Award Winning Courier Service

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