Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 40,997 reviews
Natalie Costa Bir
2 hours ago
Great experience using Pack & Send to deliver a laptop and related accessories from QLD to NSW. They packaged up the laptop and it arrived in perfect condition in good time. They were very helpful in making it all happen - special thanks to Noah and Julie for all their assistance.
Avonia Donnellan
2 days ago
I recently used your services to send a fragile birthday gift to a friend in rural South Australia. It arrived securely packed and intact in less than 24 hours on standard delivery. She was overjoyed to receive it. In her own words… ‘Pack and Send rocks!’ As a sender, I really appreciated your central location, the parking out front, and the friendly and straightforward manner of your front desk staff. Thank you for your professionalism and providing such a great service.
William King
2 days ago
Very helpful and professinal
Jan Patterson
489 days ago
Excellent service highly recommend
William Scott
2 days ago
The service was professional and the staff were knowledgeable. In fact they exceeded my expectations. The tracking was easy to follow & the great news for us is we have immediately received a refund from the supplier Thanks for a satisfactory service & if ever we need a service again they would be our first choice.
Barry Jones
1768 days ago
Just used their service again August 25 and faultless as usual. Item was very awkward and delicate and arrived in perfect order. Again they have excelled in their service. Can't fault. I've used this service many times and still excellent. Excellent service and packing, arrived before I could track it. Many thanks to the team. Used them again and service was excellent as always. Have used multiple times and always very good service and very safe shipping.
Fiona Jover
2 days ago
Pack and send Southport are outstanding , all the staff are incredibly helpful and we have been using them for over 12 years now for all our shipping needs 🤩
Harriet Moses
2 days ago
Kia Ora, Wow Awesome Service 💝💯💝 Good Clear Communication, Fast delivery to NZ ? Would highly recommend Pack & Send Springwood Nga Mihi 🎀🚌🎀
Jerry Killick
3 days ago
Once again Pack&Send delivered the goods. I always use them for international courier jobs because they never fail to get your package safely and promptly to its destination in record time.
Jean Maclean
3 days ago
WOW! What can I say … best service ever.. picked up at 5pm on Tuesday and was delivered to Melbourne by 8am Thursday morning. Beth “held my hand” throughout the whole process as I had never used a freight delivery company before and she made sure that everything was done correctly. I’ll only use Hornsby Pack & Send on future for any further deliveries. It was an amazing experience and fully recommend this company. 10 out of 10!