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Best Rated Courier Service

Australia's Award Winning Courier Service

See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.

We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.

That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.


What they're saying about our services

4.6

from 40,342 reviews

Ethan Christensen

7 minutes ago

Amazing service from Selz. Helped store my package at his store until I had an address ready to send to. Reasonable price and fantastic customer service.

Google

jake Mangakahia

7 minutes ago

Friendly, great service no issues and offered advice on packing . 👏👏👏👏 5 starts for sure

Google

Kerry Spence

694 days ago

The parcel sent was delivered quickly & efficiently - thank you! Excellent service!

Google

Hardik Mehta

15 hours ago

Operator of this business (Peter & Tina ) was really helpful a. Help me shipping goods to overseas at really comparative rates and it’s reached on time .

Google

Ronak Shah

42 minutes ago

These guys are extremely friendly and proactive. Something which is not common in the Freight industry. Needed a delivery in urgency, they made sure it all happens in time, and aftewards constant checking on how everything went well. The driver had to wait as the stock wasn't ready but no issues what so ever. Guys please keep up the good service, more business will be on your way.

Google

Lisa Locker

16 hours ago

⭐️⭐️⭐️⭐️⭐️ I can’t recommend this Vikas and Neetika highly enough. Our not-for-profit have engaged their services for around a year now for the transport of our event assets. Their level of personalised customer service is exceptional to say the least. They take the time to genuinely listen and make you feel like you are their number one priority. Whether it is through floods, cyclones, across the country, or overnight interstate, they will work with you to find the best solution for you and keep in touch the whole time. Their knowledge of and contacts in interstate destinations are impressive! What really stood out was the care and pride they take in their work. You can tell they value every customer and go above and beyond to make sure you are happy. It’s so refreshing to experience such warm, friendly service where you’re treated like a person, not just another transaction. Supporting a local business like Vikas and Neetika's is an absolute pleasure. We will definitely continue to work with them and will happily recommend them.

Google

Noel Benjamin

18 hours ago

Professional, responsive and credible business which it was a rare pleasure to deal with .

Google

Xerxes MH

18 hours ago

Selz and Bianca were most helpful. They found the optimum solution for us to ship artwork from Brisbane to Hobart. Great communications. Great service. Thanks

Google

Yoyo Liu

18 hours ago

Sam helped me with an urgent delivery to overseas, it wouldn’t be completed so smoothly without his efficiency and professionalism. Highly recommended 👍

Google

Robert Phillips

1 day ago

Excelllent service, well packaged item delivered on time.

Google

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“PACK & SEND is built on good people that are doing extraordinary things to service their clients”

Evan Foster - Signarama


4.6

from 40,342 reviews

Australia's Award Winning Courier Service

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