We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,712 reviews
Kieran Glasgow
8 hours ago
John Maynard
8 hours ago
Minh Ngo
14 hours ago
I had a great experience with this company, especially thanks to Sam. He provided clear and helpful advice on how to properly pack my belongings and even assisted me with the packing process. He was friendly, professional, and extremely kind. Excellent service overall!
Clair Maguire
14 hours ago
Susan Forby
14 hours ago
Very helpful, professional and my item arrived within a couple of days.
John C
14 hours ago
I hate packing things but remembered using Pack & Send when I was working in the city years ago. I did the right thing by going to Pack & Send in Burwood Village and having them collect the items from my home. The result was a pleasant experience and damage free delivery. I reckon the extra cost to leave everything to Pack & Send was worthwhile.
Lorna Ahern
14 hours ago
I cannot believe the incredible service I received from Pack and Send Subiaco in Perth in shipping my belongings to Sydney. The efficiency, professionalism and care they gave was unmatched and they made my move across the country so easy and smooth. I couldn’t recommend enough. Special thanks to Brendan and Josh! You guys are legends thank you so much
david bayer
13 hours ago
Anne.B
9 hours ago
I recently needed to ship a fragile glass artwork interstate. They made the process so easy for me. Provided packing and shipping. It arrived undamaged. Will use them again for my artwork! Very happy.
Product Review
Costa Zaf
15 hours ago
This is how a business is meant to be operated. The service I received from Heather was unmatched. Friendly, and swift service is a lost art, and these guys are the Michelangelo of service.