Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,999 reviews
Shaun Hutchinson
31 minutes ago
Great services, exceptionally friendly and helpful. Our company will continue to use this branch of Pack & Send. Thanks for all the help!
Malcolm Calder
1 hour ago
I would like to recommend Pak & Send Blackburn. They are professional and on-time. Very pleased with the service!!
M L
6 hours ago
Stumbled across the owner of this establishment’s false review of another business simply because someone had a bad experience at this business. He copied the persons review word for word for retaliation by the looks of things. Disgusting behaviour, actually appalled you would stoop to such a low level, never seen anything like it. Would never use this business nor recommend purely based on that despicable behaviour. Do better!
Carolyn Brownlow
1 day ago
Kate was Great!! Kate went out of her way to help me get a 35kg yacht sail from Australia to regional Malaysia. Nothing was a trouble. Arrived on time. Highly recommend.
Chantell Xie
1 day ago
Very happy with the service from Pack & Send. Communication was prompt and clear, and the shipment arrived much faster than expected. The whole process was smooth and hassle-free. Highly recommended!
Paulina C
1 day ago
Excellent service very assuring parcel was delivered within specified times. Personnel very helpful and approchable
Justice Francis
2 days ago
I had a recent quote for a set of parcels to be sent to a destination. I got polite talk however the pricing in comparison to the same brand name of service providers in Sydney was very pricey. Note a good talk must be met with a reasonable quoting measure. This then translates into positive business and good all round service and client orientation. I give you one star as I do not like to be ridden for a ...... seriously!
Khairul Hakim
2 days ago
Nice service. Got my stuff within 10 working days from BNE to SG
Marcus Hogan
2 days ago
No Fuss, excellent service.
Peter & Annette Gerrard
1908 days ago
Susanne was most professional, courteous and gave me all the necessary information to send an expensive, delicate item. Informed me of each step of the parcel's journey. I would feel very confident using the Pack and Send Service again that I experienced in Toowoomba, QLD. Annette Gerrard