Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,113 reviews
Greta Gilroy
12 hours ago
I was shipping something which was a bit awkward in size and a second shipment overseas. Pack & Send made both shipments so easy - it was actually an amazing experience with everything reaching its destination in a timely manner.
Toby Jones
19 hours ago
Great service, super helpful team, very straightforward to work with and kept me updated throughout the process. Can highly recommend their service.
Trina Steele
18 hours ago
I was so very pleased with how my pick up and delivery of an awkward item was handled today, the service was outstanding and Daniel was professional & prompt. Highly recommend!!
Anne
14 hours ago
Very happy with the service offered and the speed of delivery. My parcel arrived at it’s destination in perfect order.
Product Review
Pranjal Awasthi
19 hours ago
Excellent service. Cheap and reliable for students. Had to send my one bedroom stuff from Sydney and it was delivered professionally. Great customer service. Would reach out to them again and recommend them to everybody.
Kate Blank
19 hours ago
Said they would confirm before collecting. Then didn’t confirm with sender, went out unannounced, and have now said it’s inconvenient for them to pick up due to unsuccessful attempts 🤯 So illogical, disorganised and unhelpful
Brooke Johnson
19 hours ago
Excellent professional friendly service. Very important parcel delivered very next day as promised. A huge thank you from a very happy customer. Highly recommend Pack and Send Caboolture.
Mai Nguyen-Long
1453 days ago
17 June 2026: Yet again I am thrilled for the support of Chenna Kuppyreddy and the Pack & Send Newtown team. This time I needed a custom box for my ceramic sculpture to travel to Biennale de Lyon in France, and the custom box was made to perfect specifications. The staff were as cheery and responsive as always. THANK YOU CHENNA & TEAM. Pack & Send Newtown was recommended to me by an esteemed ceramic artist colleague. I was extremely anxious as I'd never air freighted my ceramic sculptures internationally before. Chenna and the Pack & Send team admirably patient and addressed all my concerns via email and telephone. I was thrilled to have all of my clay sculptures arrive in Berlin, Germany on time and in perfect condition. I look forward to working with them in future and do not hesitate to recommend them to my artist colleagues.
JULIE Hartshorn
18 hours ago
The staff were friendly and helpful. An extremely efficient pick up and delivery of goods.
Mary-Rose
19 hours ago
The team is always friendly, patient and they go above and beyond! The whole process is made easy and stress free and the communication is great. I appreciate how smoothly everything is handled and I wouldn't hesitate to recommend them as a reliable business.