Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,948 reviews
Clint G
19 minutes ago
Quick, easy and no fuss. Item arrived within allocated timeframe. Good business to deal with
LIM CHOON KHEE DESMOND
19 minutes ago
Great communication, prompt service and very careful packaging. First Class!
darren doggett
45 minutes ago
Simply brilliant customer experience. Exceeded every expectation.
Rosa Castorina
8 minutes ago
Great easy service, friendly staff.
Kiri Shankar
18 hours ago
We've had a great experience working with Pack & Send for delivering uniforms and PPE to our VIC and QLD offices and branches. The team has consistently been punctual and reliable when it comes to collections and deliveries, which has been incredibly important for keeping our operations running smoothly. A special mention to Magan, who has been exceptionally helpful throughout the process. Not only does he provide excellent support and advice around packing, but he also actively seeks feedback and looks for ways to continuously improve the service experience. It's refreshing to work with a team that genuinely values customer service, communication and finding better ways of doing things. Thank you Pack & Send and Magan for your ongoing support — greatly appreciated.
Neil Unger
18 hours ago
service was prompt and efficient. So rare these days. Jaya was outstanding at Orange.
Karen Crawford
1 day ago
Thank you David for your very helpful assistance in sending some fragile items from Cairns to Nelson Bay recently. As requested, we were home by the time the package was delivered. All items safe and secure. Great service.
jacob basist
2 days ago
Excellent service I would recommend pack and without any hesitation to all wishing to send any product Regards Jake
Anne Hollis
1 day ago
The people at Pack and Send Melbourne Airport were extremely helpful with sending my grandsons suitcase home. He arrived with his suitcase, i was on the phone to pay for it and that was it. They wrapped it, sent me receipt with tracking snd it arrived home in Sydney the next day. Amazing service so I can highly recommend them.
Sagar Parmar
2 days ago
Really impressed with their customer service. Staff members were courteous, attentive, and made sure I understood the different shipping services available. Everything was handled professionally and I felt confident leaving my package with them. Highly recommended for international shipping.