Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,635 reviews
Glen Reid
20 hours ago
Great communication, value for money and care taken in packaging. My boxes were delivered on schedule and in perfect condition. I am very happy with the service.
Ryan Key
19 hours ago
The new refurbishment of shop is fantastic and the staff are friendly. Service is excellent.
Sarah Boer
18 hours ago
Needed to send a box urgently interstate. Rang to get some information, staff were incredibly helpful, was able to get the items to them quickly and it was delivered cost effectively and quick! Great service, very pleased. Thanks guys!
allen staal
19 hours ago
Thank you for a quick and great service at Blacktown pac and send i really loved the lady who served me very nice helpful and experienced at her job i will be coming back again for more shipping my items . Thank you very much . 🙏❤️😊
Ken Rosen
1108 days ago
I have have used Pack&Send several times. I found Shiv and the Pack&Send team at Cheltenham very courteous,friendly and professional to deal with. Shiv was very keen to assist, having a genuine interest in delivering my parcel in a cost effective and fast service. Their experience and knowledge was evident in my communications with them. I am extremely happy with Pack&Send Cheltenham and will have no hesitation to engage them in future.
Jen Plapp
19 hours ago
Pack N Send were extremely helpful and very caring with our artwork, would definitely use them again
Sharnie Cooper
19 hours ago
James and the team are always reliable, trustworthy and go above and beyond. They’re great to deal with, always professional and make everything easy. We really appreciate their hard work and would highly recommend them!
Michael Laskie
19 hours ago
Excellent service - very efficient, very professional and very friendly. Kept me apprised of the shipping status of my item at all times. I needed a parcel collected from Leichhardt, packaged securely and shipped to Melbourne where I am located. Highly recommend Pack & Send, Marrickville, for their assistance and my package arrived without incident. Thanks to all the staff involved
Michael
14 hours ago
unfortunately it took a long time for the delivery to be collected.
Trustpilot
Mike Zafari
19 hours ago
Amazing! Fast / Professional / Responsible, my household shipping was from Adelaide to Sunshine Coast. The package was safe and sound. Azadeh and Reza from Pack and Send Unley, were very customer focused. They demonstrated respectful communication. I would recommend Pack and Send Unley to everyone.