Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,083 reviews
Jehan Irani
15 days ago
Himanshu was awesome. Great guy! Super friendly and professional. He went above and beyond to help me to mail my package! Highly recommend. ⭐⭐⭐⭐⭐
Jessica Leung
1 hour ago
Staff were lovely however our urgent package arrived at the destination more than 24 hours after it was supposed to arrive and I never got a tracking number for the item
Kamal Hossain
13 hours ago
I have very positive experience and highly recommend the service for reasonable price and faster delivery. This is first time I used their service and the customer service experience was more than 5 star starting with Phone enquiry and then dropping my package at the centre . Please keep it up. On side note, I picked up my package at Werribee, Victoria, is 3030. If I had the opportunity, I would have given -1 (minus one) for the customer experience at the centre. The lady attended me should have a proper training for basic norms of customer support.
Rose
12 hours ago
James and Shawn are Amazing 10 stars
Ruan Wolfaardt
1 day ago
Closed but said they are open until midday on a Saturday
Vanessa fan
1 day ago
Excellent service! The staff were very helpful, patient, and professional throughout the whole process. My parcel arrived at its destination much faster than expected. Highly recommended. Thank you for the great service!
Sindy Makalea
1 day ago
I live in Wiluna, located 950 kilometres northeast of Perth WA. Today my 21 and 7 kg luggage arrived in perfect condition, no damages and wrapped beautifully.THANK YOU🙏 PACK $ SEND you're amazing 🤩 and I'm over the moon right now. 🫡
Punya Arora
1 day ago
Excellent service from start to finish. Clear communication, timely updates, and safe delivery of my belongings from Australia to India. Very happy with the experience.
adam liddiard
1 day ago
Genuine fellow caring service provider and deserves some kudos, thank you
hong ching Leung
1 day ago
Excellent service and communication! They helped retrieve my lost item from the Melbourne Airport lost and found and shipped it safely back to Hong Kong. Highly recommended!