Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,664 reviews
Neel
1 hour ago
Ship directly with DHL!!!! BUT DONT COME HERE!!!!
A Beresford
1 hour ago
Helpful service They packed it and it arrived very speedily at its location in pristine condition.
Sef
1 hour ago
Sent some valuable trading cards to USA and Lachlan was very helpful in organising insurances and all the necessary forms. Package got there 3 days ahead of schedule which was a bonus. Thanks team!
Ali Raza Hussain
1 hour ago
Harry is the man!! Handled my 700kg load like a professional. Went out of his way to accommodate my requirements. Thank you.
Adam Campbell
1 hour ago
Fast simple process. Arrived the next day interstate.
Joven Ambion
22 minutes ago
Items are well packed; owner’s friendly and easy to deal with
Mickey Mason
16 hours ago
Thanks Harry! Always an exceptional service. Harry is extremely helpful and makes delivering work very easy. I will be returning
Kashif Naseem
1 day ago
Hand an excellent experience dealing with Harry at PACK & SEND Altona. Harry acted very professionally, went out of his way to accommodate our requests and the price he charged was very competitive. We were personally updated at every step of the process. Will definitely use PACK & SEND Altona for our next project.
Khavaya Valenz
1 day ago
$125 to ship 2 items domestically?? 😂 avoid this place, you’re better off going to AusPost
val
19 hours ago
$125 JUST TO SHIP 2 PIECES OF CLOTHING?? Forced to ship it out a couple of hours before I had to catch a flight. This was my first time ever shipping something so I didn't know any better but how could ya'll scam me like that. Service was alright and the packages were sent but the value-for-money was just horrendous. This is a straight up scam and everybody should avoid it. Just go to AUSPOST. DON'T GO HERE.
Trustpilot