Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 40,340 reviews
sweta kaushik
4 hours ago
Great service by Ramya provided to get my parcel way ahead of time. Thanks Pack and Send team
Jo Bedwell
7 hours ago
Exceptional service and customer service, I would highly recommend and without a doubt be using in future. Thank you for making it happen, when no one else could. Greatly appreciated.
Tracey Moriarty
1 day ago
They were so polite, helpful and couldn’t believe hiw quickly they solved my pick up problem and my item was on its way here before I could say Jack Robinson Great work guys Made my day Ps my iPad arrived just over 24 hours from when I first rang packsend UNBELIEVABLE you guys rock PSs the photo is of me and my iPad ( which was left at airport on the other side of the country
Ange Robertson
14 hours ago
I highly recommend Pack and Send Milton. I've dealt with many couriers, removalists etc in my work life and Julie and team were the best. So helpful in every regard and personal follow up to ensure I was kept updated.
Jason Cendron-Harvie
13 hours ago
Extremely happy and thankful for the wonderful service that Kathryn and the team at PACK & SEND Springfield provided me recently. Needed to get something of high sentimental and financial value (that I'd left behind at a local hotel I'd stayed at) picked up and shipped back to my home in Victoria. Having submitted an enquiry to the team at PACK & SEND Springfield, I received a prompt response and indicative quote. At all times thereafter, Kathryn was prompt, thorough and consistent in keeping me updated with progress and updates. And today I can gladly say the valuable item arrived safely in perfect condition. And within moments I had a call from David at PACK & SEND just wanting to confirm that the package had indeed arrived safely per the update from the courier. Simply brilliant service. Would happily and gladly recommend them for your couriering needs. Thank you all so much for your assistance over this past week and a half Kathryn and David.
Sam Behrens
12 hours ago
Great service, Jaya went above and beyond making sure our picture was picked up and delivered safely thank you 🌟🌟🌟🌟🌟
Louise Moore
12 hours ago
Very helpful and friendly staff, timely and informative communication. Pricing reasonable. Recommend using Pack and Send.
Russell Davis
12 hours ago
Good communication, quick response and timely delivery interstate. Very smooth process.
Paul A M
1 day ago
Awesome work. Good responsiveness and follow up and attention from the team
Product Review
Ambadi Reghunath
1 day ago
Pack & Send Homebush made my move from Australia to Malaysia completely stress-free. Shailendra was amazing to deal with—friendly, easy to talk to, and always clear in communication. He understood my needs perfectly and kept me updated throughout the process. My boxes arrived on time and were delivered right to my door with ease. Highly recommend their service!