Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,690 reviews
tom s
10 hours ago
Let me in after hours to pick up a package, really appreciated :)
Asher Blair
10 hours ago
Fantastic to deal with, knowledgeable and very helpful. Would 100% use them again.
Kate D2
10 hours ago
Martin is very warm and professional. His advice was key to making the right choice in sending documents both internationally and domestically. I trust both Peter and Martin with my document deliveries. Although I moved to the other side of the city - I still make the trip to South Brisbane because of them. Thank you!
Lizzie Buttrose
11 hours ago
From start to delivery, the experience was very professional and friendly. The painting was packed well and delivered on time to my address interstate. I highly recommend Pack & Send. Especially Henil who was extremely helpful.
Jessica Leighton
10 hours ago
Peter, Rosie and Martin at Pack and Send South Brisbane are absolutely fantastic! They are always incredibly helpful and super knowledgeable - a pleasure to deal with always.
Máż• Sám•
11 hours ago
So disappointing A few weeks before departure I was told that they cannot send some of my furniture! Ruined ALL MY PLAN. Wasting 1000’s of dollars. Not trustworthy!!
Malika Rose
1 day ago
I sent some paintings overseas last week that needed to reach Poland asap. Amazing customer service, helpful, friendly and also delivered ahead of time. Will be using them always from now on.
Clare
1 day ago
Pack & Send were our last‑minute courier for our flagship event, and they were exceptional. The team was incredibly kind, responsive, and easy to coordinate with under tight timelines. Booking was refreshingly simple compared to standard courier services, which made a potentially stressful situation seamless. Their reliability and friendly service made a real difference, and we wouldn’t hesitate to use them again.
Michael Sharp
1 day ago
Staff from the Milton Office was very helpful and very friendly, they provided exceptional service even confirming the delivery of this pallet.
Daniel Brazeau
1 day ago