Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,753 reviews
David Jenkins
7 hours ago
PACK & SEND Blacktown are a trusted and reliable courier service. Very well priced for the service of collecting auction items, packing and shipping to Queensland. Blacktown is a standout business and my preferred provider.
Product Review
Ivan Celestino
12 hours ago
I had a great experience using PACK & SEND for shipping. The staff were knowledgeable and took the time to explain the best options for my needs. Packaging was done professionally, and delivery was prompt. It’s reassuring to know my items are in safe hands—highly recommended!
Alan Richardson
11 hours ago
let down by the seller P & S sumner came to the rescue. great communication and wonderful advice. 10 out of 10
Jeff Groves
12 hours ago
Used 2 times and no box damage all fully wrapped up n secured
Shan Bergs
12 hours ago
Great, friendly service. They packed two antique maps for me, and got them safely (and very quickly) to Sydney.
Jessica Maung
11 hours ago
Kayla Yi-Xhuan Koh
12 hours ago
Unprofessional, poor communication, untrustworthy. Messages me 20mins before pick up time that their van had broken down, arranges a new pick up time. Did not even bring a dolly on arrival and Puskar came alone, I had to assist in carrying the heavy items into his van. Tells me it will arrive later than initially proposed as he will need further days to pack one item. He ignores all forms of communications after this. Items comes late, came home one day to only some of the items on my front porch. Unable to contact Puskar for any tracking information. Does not send me a receipt after multiple request, now 4 months after the service and I am still waiting.
Kylie Taylor
11 hours ago
Lynn Hodgkinson
12 hours ago
I found that Andrew Weeks and the entire team was absolutely fantastic with guiding me through the Whole process. I tried to fill in the shipping request online and this old dinosaur didn’t do a very good job and left lots of questions to work out. Andrew was so patient with me on the phone through the whole process. As a result the whole process from picking up 17 boxes, weighing, labeling and packed on a truck was delivered from the Sunshine Coast, Queensland to Illawarra NSW area in less than a week. I would strongly recommend the Pack & Send Maroochydore team to be considered if you need anything shipped. I also found out that if I need to move again in the future, Andrew has informed me that I can use the Maroochydore team remotely. I will definitely keep that in mind. Thanks again Maroochydore team 5 Stars++
Stella Downer Fine Art
11 hours ago
Excellent, friendly service. 5 star!