We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 40,151 reviews
Wills Guru
8 hours ago
Fast and friendly and cheaper than DHL.
Kwik Kopy Knoxfield
3 hours ago
Wonderful customer service. The team go above and beyond for their clients. Highly recommend reaching out to Tina and Peter.
Mitchel Carpenter
15 hours ago
faizul alam
15 hours ago
Tanvir Rahman
14 hours ago
Kayla Reece
14 hours ago
Great customer service and team were able to deliver a package that Aust Post had failed at twice. Will only use Pack & Send for parcels moving forward.
Gaurav khadka
15 hours ago
Nice
George S
14 hours ago
Quick to respond and very professional to deal with. Highly recommend
Harry Venmans
14 hours ago
Very helpful, professional and reasonable rates 👍
Steven Nixon
14 hours ago
Overall good experience. Quote provided, actual cost slightly higher, convenient drop off (close to home), quick delivery (3 business days BRI to MEL). Friendly and knowledgeable business owner.