We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,683 reviews
Faisal Dilshad
1 hour ago
masom Hussein
2 hours ago
Best service very quick, very good people
Lee Farrell
5 hours ago
Great service at a reasonable price . Very easy to deal with . Highly recommend.
Ben Stratton
5 hours ago
Great service highly recommend
Wdan Coyle
5 hours ago
Please live up to your name. Pack and send it. I will be leaving town soon.
Alison Crealy
1 day ago
Margaret Schiller
1 day ago
As a return customer to the HILTON store I found a consistent & professional approach for service and customer care has remained very high. My parcel arrived interstate ahead of schedule. Would highly recommend the " Hilton" store
Trustpilot
Margaret Schiller
1 day ago
As a return customer to the HILTON store I found a consistent & professional approach for service and customer care has remained very high. My parcel arrived interstate ahead of schedule. Would highly recommend the " Hilton" store
Trustpilot
Mario Massa
1 day ago
Please can you ship an item from Australia to the USA .?
Margaret Schiller
1701 days ago
Nothing but a 'positive experience.' Open and honest communication throughout. Shipment delivered interstate in perfect condition ahead of estimated shipment date. Thankyou PACK@SEND at Hilton