Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,732 reviews
Daniel “DannysCustoms” Cannan
3 hours ago
After an entire week still no quote, I have the email confirmation so I know it went through. No call, email, SMS or even a carrier pigeon to give me a quote, ask a question, confirm details or even reject the request. Wasn't even a difficult or odd item, it was a $500 HJC i91 helmet. They know this because I specified it in the quote request, even if they didn't see that part they would've know it if they bothered to try contacting me at any point in the past week. By the look of the higher ratings they must be real selective about which jobs they take on, I must've missed the check box saying I'll give a rave review of outstanding and beyond belief ability to collect an item from point A and deliver to point B.
Krishna Sagar
3 hours ago
Please Share me the email of the owner so I can contact him/her
Kylie S
4 hours ago
Michelle went above and beyond to assist me when I had an urgent package to be delivered. I wanted to reach through the phone and give her a big hug. Thank you so much Michelle and Pack & Send!
Neil Fhg
3 hours ago
Best service best quote received my rims overnight professionally packed and strapped next time I buy something from Victoria I’ll definitely be using Preston pack and send highly recommended
Aaron Hocking
1 day ago
Vikas and the NZ team went above and beyond, and was crazy fast delivery. Thanks guys, see you next time. Kind regards Aaron
Alex Horn
1 day ago
They provided friendly service and helped fix an issue I was having with DHL shipping labels. Thanks 👍
Jonathon
23 hours ago
Fast, reliable and great customer service. Has been a great support to our food distribution business interstate multiple times.
Product Review
Andrew Whitehouse
1 day ago
Highly recommend Pack & Send Blacktown, Angee runs a great business. I will definitely use them again!
sharen Babke
1 day ago
Highly recommend John for anything that needs to be sent. From the first enquiry he was very prompt in replying and within a few days he collected my belongings and organised for it to be transported to Darwin. He kept me informed every step of the way and even checked whether I had collected and whether everything was OK. He is an absolute legend at what he does. Thanks again John.
Kathie Watts
1 day ago
amazing support for an urgent (very large) order. Couldnt be happier!!!