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Best Rated Courier Service

Australia's Award Winning Courier Service

See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.

We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.

That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.


What they're saying about our services

4.6

from 41,499 reviews

Mariella V.

2 hours ago

Liam was absolutely amazing! I had a large framed piece of artwork with glass front to be couriered from Geelong to Gold Coast. He realised how stressed I was about the risk of transporting glass. I'd packed the frame as best as I could. Liam advised me he would check it out & repack if needed, of which he did at no extra cost. Frame arrived within a week & no damage whatsoever! Highly recommend using Pack & Send North Shore. Thank you Liam

Product Review

Sakina Boursas

2 hours ago

I did not expect it to arrive early. Very pleased with the service

Product Review

NING XU

8 hours ago

Absolutely unacceptable service from Pack & Send. I paid close to $500 AUD expecting a professional and reliable delivery, but what I received was completely irresponsible and frustrating. On March 16, the item was marked “Out for Delivery”, yet no delivery was made and it was falsely recorded as “No one in attendance”. There was no phone call, no proper attempt, and no accountability. On March 17, I was contacted and told I could arrange a pickup, but after that, there was no follow-up, no pickup address, and no clear information. I am now left completely in the dark, not knowing when or if I will receive my item. This is a high-value shipment, and the lack of communication and responsibility is shocking. For a company that charges premium prices, this level of service is simply unacceptable. At this point, I strongly advise others: DO NOT use Pack & Send. They are unreliable, unprofessional, and completely lack accountability. I will not be using their service again.

Google

Libby Dodd

7 hours ago

Outstanding delivery service. Very professional and the staff were really friendly. Would recommend to anyone!

Google

Will Ruan

7 hours ago

Himanshu was a great help in having my things moved to Sydney, and he provided updated invoices that I needed and supported me to get reimbursements. I would strongly recommend using this service!

Google

Stefano Funiciello

8 hours ago

Fantastic fast service with the best price going around ⭐️

Google

James Dobias

8 hours ago

Excellent service and fast packages delivered on time and not damaged

Google

Ron Rogers

8 hours ago

Very polite and helpful

Google

Neville Critch

1 day ago

Thank you.

Google

Rhonda Phillips

2 hours ago

Sender: Until the last 2 services, never a problem. The last 2 have been days late with pickup. Quite disappointed in that but everything else was handled well.

Product Review

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“PACK & SEND is built on good people that are doing extraordinary things to service their clients”

Evan Foster - Signarama


4.6

from 41,499 reviews

Australia's Award Winning Courier Service

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