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Best Rated Courier Service

Australia's Award Winning Courier Service

See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.

We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.

That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.


What they're saying about our services

4.6

from 42,083 reviews

Jehan Irani

15 days ago

Himanshu was awesome. Great guy! Super friendly and professional. He went above and beyond to help me to mail my package! Highly recommend. ⭐⭐⭐⭐⭐

Google

Jessica Leung

1 hour ago

Staff were lovely however our urgent package arrived at the destination more than 24 hours after it was supposed to arrive and I never got a tracking number for the item

Google

Kamal Hossain

13 hours ago

I have very positive experience and highly recommend the service for reasonable price and faster delivery. This is first time I used their service and the customer service experience was more than 5 star starting with Phone enquiry and then dropping my package at the centre . Please keep it up. On side note, I picked up my package at Werribee, Victoria, is 3030. If I had the opportunity, I would have given -1 (minus one) for the customer experience at the centre. The lady attended me should have a proper training for basic norms of customer support.

Google

Rose

12 hours ago

James and Shawn are Amazing 10 stars

Google

Ruan Wolfaardt

1 day ago

Closed but said they are open until midday on a Saturday

Google

Vanessa fan

1 day ago

Excellent service! The staff were very helpful, patient, and professional throughout the whole process. My parcel arrived at its destination much faster than expected. Highly recommended. Thank you for the great service!

Google

Sindy Makalea

1 day ago

I live in Wiluna, located 950 kilometres northeast of Perth WA. Today my 21 and 7 kg luggage arrived in perfect condition, no damages and wrapped beautifully.THANK YOU🙏 PACK $ SEND you're amazing 🤩 and I'm over the moon right now. 🫡

Google

Punya Arora

1 day ago

Excellent service from start to finish. Clear communication, timely updates, and safe delivery of my belongings from Australia to India. Very happy with the experience.

Google

adam liddiard

1 day ago

Genuine fellow caring service provider and deserves some kudos, thank you

Google

hong ching Leung

1 day ago

Excellent service and communication! They helped retrieve my lost item from the Melbourne Airport lost and found and shipped it safely back to Hong Kong. Highly recommended!

Google

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“PACK & SEND is built on good people that are doing extraordinary things to service their clients”

Evan Foster - Signarama


4.6

from 42,083 reviews

Australia's Award Winning Courier Service

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