Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,337 reviews
satinder gill
3 hours ago
I had a fantastic experience with Pack & Send. The service was professional, reliable and very well organised from start to finish. Harry was friendly, helpful and kept me informed throughout the process. Everything was handled with great care, and the service exceeded my expectations. I highly recommend Pack & Send to anyone looking for a reliable and professional packing and shipping service.
Angela Rowan
3 hours ago
Great communication and item arrived on time. Leaving your bag at an airport is pretty stressful but Vikas sorted everything out for me. Thank you!
Paul Wallace
11 hours ago
Exceptional service from the first contact through to delivery of my item. The convenience of using Pack & Send Eagle Farm saved me time and money with the goods delivered Interstate within 48 hours. Highly recommended and appreciated!
Danny Reardon
12 hours ago
Shout out to Liam, a professional with an attention to detail who takes pride in his work. I was visiting Geelong from Perth and dropped off a fragile and extremely sentimental stained glass window to the north Geelong branch on a Friday. Liam packaged it carefully and it arrived safely in Perth on the Monday. I was relieved, and really appreciated his efforts.
Bev Garside
12 hours ago
Extremely helpful with friendly service. The painting that I sent was delivered safely and quickly. EXCELLENT
Anne 239
11 hours ago
Thank you Pack 'n' Send Subiaco! I have always found this company helpful in the past and today was no exception. Brandon helped me through the complicated process of sending an item to the United States. He was incredibly patient, professional, knowledgeable and kind. This adds one more positive experience to the many positive experiences I've had with Pack 'n' Send Subiaco. Full marks!
Gabi Hoffmann
385 days ago
excellent service once again
lemon qd
11 hours ago
Raffaele Salera
12 hours ago
Fantastic customer service from Harry at Australia Post Altona. He took the time to explain everything clearly, went through all the details with me and made sure the package I was sending was set up properly. I had quite a few questions and asked for his advice, and he was patient, knowledgeable and genuinely happy to help. Nothing felt rushed and he made the whole process really easy. Just a friendly, helpful guy who clearly takes pride in providing great customer service. Really appreciated the help, Harry. Definitely five stars!
Nikola Tošić
11 hours ago
We've forgotten a personal item in rental car in Brisbane, but Eagle Farm PACK & SEND was effective in retrieving the item and sending it back