Best Rated Courier Service

David Brett

As another reviewer said: "Great service from auction pickup to safe, superior packing and delivery." I agree.

Google

Jack O'Reilly

Fast, efficient, courteous over the phone, during pick and delivery. Happy to recommend. Two gents in the Brisbane City depot (one named Jack and the other a British man) were incredible helpful. Thanks lads

Google

URSULA LINE

I used Pack & Send to get an art deco mirror packed ready for the plane back to the UK. Fragile, odd shaped, old and one of a kind I'd explored various ways and other companies who were either way over priced and/or not up to the task. The person on the front desk was so helpful and friendly, she managed to get it packed super securely in only two days in between Xmas and NY. She also video'd it being packed in all the layers - super impressive and it survived the flight back to the UK better than ever! Thankyou so much, if ever I need to get back something weird I can't live without back on the plane I will be sure to come to you first :)

Trustpilot

URSULA LINE

I used Pack & Send to get an art deco mirror packed ready for the plane back to the UK. Fragile, odd shaped, old and one of a kind I'd explored various ways and other companies who were either way over priced and/or not up to the task. The person on the front desk was so helpful and friendly, she managed to get it packed super securely in only two days in between Xmas and NY. She also video'd it being packed in all the layers - super impressive and it survived the flight back to the UK better than ever! Thankyou so much, if ever I need to get back something weird I can't live without back on the plane I will be sure to come to you first :)

Trustpilot

UnaStella

I booked and paid to have a parcel delivered to Laverton with Pack&Send in April. They finally told me 6 weeks later that they lost it. Weeks later they finally send me an insurance claim form. I was told that the claim has been submitted to the insurance company. Today I found out indirectly it will take at least another 3 months for the claim to be processed and no idea if I will even get my money back. Their arrogance and incompetence is undeniable. Not at all interested in any form of customer support and God help you if you want answers. In the meantime, Im down over $300+ and no faith in them doing the right thing. Stay clear from this company. Stick to Australia Post next time where you can talk with real people without tge imported attitude of a 3rd class service

Product Review

Yang W

Excellent packaging and very reasonable prices.

Google

Jacqueline Wilkinson

Heather and her team were amazing. Great customer service, my parcel arrived very quickly and was packaged with care. Thank you Heather and the Pack and Send team.

Google

Bella Kay

We had an excellent experience with this company. The service was prompt, professional and efficient, and the item was very well packaged. We will certainly use these guys again, should the need arise!

Google

susan pannell

I did find this service very disappointing. I paid $120.00 for the return of my mobile phone from Cairns to Alice Springs which took 8 and 1/2 days from time of call and payment to delivery. According to my Find My app on my iwatch for some reason the phone spent 3 days in NSW not moving. For $120 I would have expected a faster delivery service.

Google

Kirsten Coelho

Pack and Send Gepps Cross is wonderful ! Nothing is too much trouble and everything is highly professional and organised . Highly recommend them !

Google