Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,295 reviews
Anna Gontmakher
59 minutes ago
I used Pack & Send St Kilda for the first time to ship fragile EVOO bottles to South Australia, and I will happily use their service again. Two boxes were lodged on Friday morning and were dispatched promptly by Monday at 11am. I contacted the recipient to confirm delivery, and no damage or issues were reported. Thank you for the excellent service.
Ben Mazey
948 days ago
I cannot tell you how amazing these guys are to deal with. Pretty much every artist I know in Sydney uses them and time and time again they make things happen
Yallungah Boutique Hotel
23 hours ago
Very happy with the service provided by Jaya & Syam. The whole process was simple and they took care of everything. We shipped a heavy item interstate without issue and were kept up to date the entire time. Thanks so much! Highly recommend!
M G
23 hours ago
Great communication and always able to be contacted via phone and email. Our packages were wrapped securely and delivered to our door undamaged. Thank you!
Neptune
23 hours ago
Great service wonderful fantastic products and prices and friendly customer service
Neville Styan
18 hours ago
After a little bit of confusion regarding the pickup, a Pack & Send Customer Service Rep (Hanna) responded very quicky and got things sorted. Speedy, hassle free delivery
Trustpilot
David Musgrove
2 days ago
Needed to send envelope of documents fast track DHL to the UK. The manager and his new assistant were both very helpful, explained everything very clearly. The documents went off without a hitch and arrived on time as discussed.
Sue
3 days ago
Efficient, speedy and no fuss. My parcel arrived interstate amazingly quickly. The price was more than reasonable. I would definitely recommend and will use this service again!
Trustpilot
Ellen Lo
3 days ago
Excellent service reasonable pricing and very good monitoring to ensure delivery in a remote location in the Americas. Highly recommend
Trustpilot
Chris Luke
2 days ago
Perth to Brisbane in 5days. Large 14kg box at a reasonable price. Very happy