

We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2023.
What they're saying about our services
4.6
from 40,089 reviews
Greg Shilton
15 minutes ago
Efficient and trouble free, thanks
Charles Lowe
1 hour ago
Great service thanks Amber
greysparrow68
2 hours ago
I was left a precious painting by my Uncle in his will. It was too big to bring nback on my flight and too precious to trust to a courier with normal wrapping. Pack & Send did an excellent job. My painting arrived promptly and securely. It was packed so well that I think it could have been dropped from a plane and survived intact. Great job.
Debra Kenny
3 hours ago
Far to Expensive for the service for a parcel that was dropped off prior to lunch time for overnight service that could only be guaranteed 90% chance of delivery so had to send same day at a far more expensive cost i could have traveled on a plane there and back cheaper won't use again
Claudia Adelino
4 hours ago
Mahadi Rahman Arian
3 hours ago
From the moment I walked in, the team was professional, friendly, and genuinely helpful. They took the time to explain all the options and made sure my package was packed securely and sent off quickly. What really impressed me was their attention to detail and the care they showed with my items.
Mahadi Rahman Arian
4 hours ago
The service was efficient, stress-free, and great value for money. Communication was excellent too; I was kept updated the whole way through.
Leo
2 hours ago
Been here many times and the staff have always been really friendly.
Music Maker
4 hours ago
Amazing service as always, I've sent a guitar and this time two mandolins and the feedback from the customer who receives them is always "WOW, really well packed" and this time the customer said to me "They could have dropped the mandolins out of a plane at 2000 feet and they still would have been in great condition" now that's REALLY saying something awesome about Pack n Send Adamstown... They always go above and beyond with their service, thanks again and I HIGHLY recommend you to anyone sending something of great value!
Nina Foxwell
14 hours ago
Tina was extremely helpful and patient and very thorough. I trusted her to ensure my parcel would get to my son in the US and her communication afterward was fabulous. I'll be coming back