Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,044 reviews
Peter Orlov
2 days ago
Don't waste your time or money they are more interested in sending real prohibited items through there service but wont post plastic interior car panels. Very incompetent, waiting for a refund from these characters. The list of ''PROHIBITED'' items is very vague in the list (makes you wonder what broz actually send through their ''service'') it states ''automotive panels'' are prohibited.... (An automotive panel refers to the visible exterior body parts of a vehicle that are attached to the chassis or unibody structure - also via the AI overview states - any individual piece of the vehicle's exterior "skin"—the metal, aluminum, or composite pieces affixed to the frame).... Not good enough.
Randy Walker
21 hours ago
Super Helpful staff and process of picking up an item interstate and couriering to me was a breeze for the team at Marrickville
Emma Fagg
21 hours ago
Elizabeth Mackie
21 hours ago
A pleasure to deal with
LARRY
20 hours ago
Fair price and very professional service.
Robert Preston
21 hours ago
Professional and timely delivery.
Trevor Robinson
21 hours ago
Required a delicate item to be picked up, packaged and transported from Sydney to Canberra. Task was done competently and price was acceptable. Pleased with the service.
Acki
1 day ago
I saw a antique mirror on marketplace, that i had been looking for in Melbourne. I live in Central Queensland. I contacted Pack&Send in Altona, as I had used the company before when shipping auction items before, from the UK. Harry picked up, packaged and shipped the mirror, arriving safely a few days later. The cost was very reasonable and the service was without fault. A+ many thanks again!
Rosie Stark
21 hours ago
Pack and send made transporting my goods so easy. Communication was great and the transport was quick. Would recommend!
Lois Walters
1 day ago
We had 13 boxes of promotional items for a conference that needed to be collected and delivered to our office on a time crunch. We spoke with Pack & Send Dandenong that morning and by lunchtime the boxes arrived at our office in perfect condition. Nothing was too much trouble, Joey was responsive and fast acting. We'll definitely be using their services again, thank you Joey & team!