Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,799 reviews
Giorgio Mellos
11 hours ago
Very happy with the service provided by the Hobart team. Needed to ship a gearbox interstate for a customer of mine, not an easy task at all and they were accommodating and helpful throughout the entire process. I will definitely be using them more for freight and items in the future. Thanks guys!
M _M
8 hours ago
Helpful staff, fast postage. They were able to collect a multiple-item order from Pickles Auctions, combine into one shipment and get it across the country promptly.
Alan Wilkinson
11 hours ago
Pack and Send, Marrickville has been a most co-operative and attentive company. The staff members are invariably polite and helpful. I have had items ranging from delicate china to smaller furniture shipped from Sydney to Armidale (600 kms). Every item has arrived in perfect condition, in good time and well-packaged. It is a pleasure to recommend this company.
Sean Carter
11 hours ago
Online price calculator was not accurate but the package arrived at it's destination quicker than expected.
Gavin Watkins
456 days ago
Pack & Send Marrickville are the courier of choice for my business! Once again excellent pricing, packing and fast and reliable shipping to South Africa. Great teamwork!! . Thanks!! Gavin, Redfern Art Gallery, Sydney
Jillian Zsidy
15 hours ago
Andrew was excellent - set clear expectations about delivery cost, time and potential headaches, then exceeded the expectations set. Highly recommended!
Ray Mc
12 hours ago
We had a great result and great service for what was a challenging request. Dryden at Boronia was really helpful with the job and is to be commended.
Product Review
Dawn France
1 day ago
Appalling - Booragoon lied and misled me - and still package is undelivered although paid $180 for service - Aus post would have been quicker - continually lied to as to whereabouts of where package was!
Trustpilot
Christoph Straka
2 days ago
We sent our two suitcases to our hotel in Brisbane while we were in the Outback. Everything worked perfectly! The drop-off process was quick and easy, and the suitcases arrived at the hotel promptly and safely. We would definitely use this service again.
Payal Manjrekar
2 days ago
Outstanding service for international shipping. The booking process was straightforward, delivery was timely, and the overall experience was completely stress-free. Harry provided exceptional customer service, always responding promptly and ensuring everything was handled efficiently. His professionalism and attention to detail made the entire shipment process seamless. I would not hesitate to use this company again and highly recommend them to others.