We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,083 reviews
Scott Waudby
9 hours ago
Very accommodating to my flexible needs. Made easier dealing directly with the people booking and collecting my items.
Darren Hall
18 hours ago
Pack & Send we’re amazing to deal with ,making it incredibly easy .They organised collection and delivery. Great service very quick
Severine Pereira
19 hours ago
I have recently send an urgent courier and have been impressed by the service & speed of how soon it was received in India. I would highly recommend their services to anyone who is looking to send important Documents and consignments.
Maryam Hosseini Envista
18 hours ago
Excellent service from Vasu and the team at PACK & SEND Adamstown. Great communication, proactive updates, and they went above and beyond to ensure a smooth delivery. Highly recommended!
Steph
19 hours ago
Best people! Highly recommend ☺️
Martin Ayers
18 hours ago
I used Pack & Send Subiaco to ship a large painting from Perth to Melbourne. It was reasonably priced, arrived quickly and was extremely well packed. Mt preferred packer/shipper is always Pack & Send.
kerry mattson
18 hours ago
Very efficient. Goods arrived interstate in perfect condition and a day earlier than expected. Recommend Sanchit! Thankyou
JULIA HUBERT
19 hours ago
Broke my collar bone and 2 ribs in Melbourne. Unable to manage suitcase for flight home to GC, engaged PACK and SEND to organise getting my case back for me. EXTREMELY grateful . Great to deal with, service fantastic. Very impressed. Would not hesitate to use again. Julia.
Andrew Johns
18 hours ago
I've recently had the pleasure of dealing with Pack & Send West Perth in using their expertise in packaging and sending me a parcel from Perth to the Hunter Valley NSW. I couldn't have asked for more , very friendly and courteous , a very reasonable quote and amazing service in having the parcel delivered so quickly. I have absolutely no hesitation in recommending them and will certainly use them again when the need next arises.
Who Cares
18 hours ago
I’ll take my issue to head office since pack and send Townsville don’t respond to complaints in a timely manner