We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,834 reviews
Sakina Boursas
15 hours ago
Interstate shipping: The online registration with Pack & Send was very straightforward. The labels were emailed instantly, and dropping off the parcel was easy. It arrived a week earlier than expected and in very good condition.
Trustpilot
Gayathri Ginige
19 hours ago
Han
19 hours ago
Very kind and helpful 😇
Vijay Rana Magar
20 hours ago
This is disgusting courier. I send some clothes around 20 to 25 kg to nepal. He charged around $1000 aus. After 25 days they said I need to pay Rs 45000 in nepal then they will deliver. We paid then they deliver.
Brian Long
1 day ago
Very well packaged and friendly service at every stage. Many thanks.
Paddy May
1 day ago
Incredibly helpful, good value and delivered quickly and well
Rosalia Mineo
1 day ago
Great assistance and fast delivery. Would recommend their service.
Mat Frayne
1 day ago
D S
1 day ago
Tony was extremely helpful in organising for a heavy and unusually shaped item to be shipped quickly and safely. The shipping was faster than we thought and packaged so well it arrived safe and sound with no damage. I would highly recommend using Tony and his team.
Pip Kingston
1 day ago
Great service and very helpful, David was a great help with sorting my parcel and very friendly.