Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,062 reviews
Kaye
15 hours ago
Excellent service! Very helpful, fast delivery, reliable and safe. Couldn’t ask for more. Five stars.
Bob Wayne
21 hours ago
Great guys, were able to help me find the right box for a large item and did what Auspost could not! Protected inside the package, it made it interstate in the same new condition. Thank you
Anne Trevorrow
21 hours ago
Great people to deal with and very reasonable price.
D TM
19 hours ago
Himanchu and his team provided an excellent service importing a box from the US to Melbourne. previously I got the run around from other companies (including other Pack and Send locations) But Pack and Send Blackburn sorted my request out so easily and promptly. I'll be using them regularly going forward...
Natasha Chadwick
21 hours ago
The team at Pack and Send Hobart did a great job in packaging and sending my recent art purchase. It arrived intact in Queensland within a few days.
GannyG
20 hours ago
Amazing people, got my package in record time in perfect condition. Could not recommend then more
Chris West
362 days ago
I would recommend the use of Caboolture Pack & Send to anyone no matter the value. Neetika goes above and beyond expectations of a freight company and actually restored some faith in the freight market after numerous disappointment’s and terrible customer service These guys are the best of the bunch Price wise they are competitive and comparable to everyone else but the difference in quality of the service is miles apart, they literally are the best The guitar I sold overseas meant the world to me and the buyer and it turned up in record time and in perfect condition. Thanks Neetika for your support and service, second to none
John Vella
1 day ago
Jan Vella I would highly recommend Pack & Send Caloundra for their professional service, Marcio was very helpful and our documents arrived in Malta in excellent time. Regards John and Jan.
Ja.mur
13 hours ago
I used the online Packing service to Send documents overseas. It was much cheaper than all the other courier services but you need access to a printer. Once all labels printed, I dropped off to my local Pack and Send, And it was very easy. The only reason I am not giving it 5 stars was that it arrived 1 day later than expected and the recipient had to change the delivery instructions to leave in a safe place instead of Sign for as there was no one home that day. The tracking was great, and I would definitely use again as better Value for money.
Trustpilot
Rischelle Brooks
19 hours ago
The Team were very helpful and went above expectations to suit my requirements.