We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,085 reviews
Jill Tucker
2 hours ago
Fantastic service. Answered all my questions quickly and professionally. Item was collected and delivered door to door very promptly. Thanks guys!
Tina Campbell
3 hours ago
I was very happy with the service and would go to this company again 😀
Vithum Loneth
4 hours ago
Sam thanks for all the support that you offered me for my delivery. You guys did a great job with packing my monitor safely for a overseas flight like your own monitor. The service was from your end and support was top tier even when I'm overseas. Thanks again for the awesome service. It was above and beyond.
Joan Krige
2 hours ago
Important, time sensitive documents needed to reach our office in Namibia and unfortunately other well known freight companies lacked the responsive customer service we needed, but Pack n Send Subiaco were on point with their friendly, can-do attitude and willingness to deliver exceptional customer service. Our documents arrived intact and earlier than expected. Very appreciative of this type of service and will most definitely use this team again!
Jaime Bibiloni
4 hours ago
Great service. I requested a special pick up/drop parcel, and it was delivered very professionally. If I need in the future similar services, I will definitely contact them again. Thanks guys (especially Jonas)
Sandra Hendricks
19 hours ago
Kathryn was most helpful and informative when packing and sending my parcel to South Africa. The parcel was delivered within days. Thank you for your efficient service.
Lucy Brewer
21 hours ago
I was very impressed with the service from the person on the front counter to the speedy delivery and follow up email.
Kathy Pap
1 day ago
⭐⭐⭐⭐⭐ Brilliant service from start to finish!Pack & Send made an interstate Marketplace purchase completely stress-free. They took delivery of a bottle labeller in St Johns, sent me photos to confirm condition before I paid the seller, and safely shipped it to Morwell for a very reasonable $120. Incredible communication, smooth process, and fantastic service. Will definitely use them again!
Deon Viljoen
359 days ago
Excellent service
Blake Aiden
1 day ago
If you would like to get 5-star reviews and remove negative reviews from Google, contact me via my profile; my WhatsApp contact details are listed there.