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Best Rated Courier Service

Australia's Award Winning Courier Service

See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.

We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.

That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.


What they're saying about our services

4.6

from 42,134 reviews

Pete Aldin

34 minutes ago

Friendly personal service and an accurately delivered parcel. Spot on. 👍

Google

Alex

20 hours ago

Process was easy. Extremely cost effective. And parcel was delivered very quickly. I was a little hesitant about using an online service but having a drop off point and shop front in my regional town made me feel better!

Trustpilot

Yasmin M

1 day ago

Would highly recommend this service. Sandeep was incredibly helpful throughout the entire process, and I couldn’t recommend them highly enough to anyone looking for a reliable courier service. Thank you!

Google

Jeremy Fitzgibbon

1 day ago

Excellent service and fast delivery, highly recommend

Google

Elena Long

1 day ago

The price was the lowest I could get for several boxes to send from Melbourne to Sydney. I selected self-service and while there was no communication from the driver (they just come, collect and deliver), the customer service team was very helpful in guiding me through the process. The parcels were delivered seamlessly the next day. I am satisfied.

Google

Chloe M

20 hours ago

Such a helpful service! We sent something urgent from Melbourne to Sydney and pack and send made it happen. When I had a question regarding the status of the delivery, they were so helpful and followed up to make sure I was kept up to date.

Product Review

Suchit Garg

1 day ago

Great service, competent pricing and Safe and timely delivery. Thanks to Angee and Michael. Highly recomended.

Google

Miriam Nasr

1 day ago

Sandeep is extremely helpful. Quick, efficient and reliable.

Google

Karen Sainty

1 day ago

Amazing service sending parcel to USA. Encountered some issues within the USA prior to delivery - quickly sorted by the team, great communication and admin. Very happy and grateful for the professional and prompt service.

Google

HWR1JZ

1 day ago

Great service from Pack & Send. Everything was handled professionally and arrived safely with excellent communication throughout the process. The only downside was the cost, which is definitely on the expensive side. That said, you do get what you pay for, and the quality of the service made it worth it. If you’re looking for a budget option, this probably isn’t it, but if you want reliability and peace of mind, I’d happily recommend them.

Google

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Express Delivery Options

Items large and small

Locations Australia-wide

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or phone 1300 668 000

“PACK & SEND is built on good people that are doing extraordinary things to service their clients”

Evan Foster - Signarama


4.6

from 42,134 reviews

Australia's Award Winning Courier Service

Read all reviews