Best Rated Courier Service

evilknevil

I used them twice so far and always nice and polite also very helpful in every way

Google

Quoc Minh Nguyen

Very disappointing experience with PACK & SEND. We booked a pickup while relocating from Perth to Adelaide. On the scheduled day, nobody came to collect our boxes and we could not reach anyone by phone. The following day, we were told the pickup had been missed due to a public holiday in Melbourne (but there was no public holiday in Perth), and a new pickup was arranged for the day of our flight. After waiting for hours, we received an email claiming that we had missed the pickup. PACK & SEND stated that the driver had attended but could not contact us. However, we were home the entire time and no one called, rang the doorbell, or knocked on the door. We were then told to take the boxes to their depot ourselves, despite having paid for a pickup service. With a flight to catch that evening, we had no choice but to spend an additional $68 on an Uber to transport the boxes to the depot. The situation caused significant stress and nearly resulted in us missing our flight. In the end, we paid for a service that was never properly provided, incurred additional costs, and received no meaningful resolution. Poor communication, unreliable service, and a complete lack of accountability. I would not recommend PACK & SEND based on my experience.

Trustpilot

Quoc Minh Nguyen

Very disappointing experience with PACK & SEND. We booked a pickup while relocating from Perth to Adelaide. On the scheduled day, nobody came to collect our boxes and we could not reach anyone by phone. The following day, we were told the pickup had been missed due to a public holiday in Melbourne (but there was no public holiday in Perth), and a new pickup was arranged for the day of our flight. After waiting for hours, we received an email claiming that we had missed the pickup. PACK & SEND stated that the driver had attended but could not contact us. However, we were home the entire time and no one called, rang the doorbell, or knocked on the door. We were then told to take the boxes to their depot ourselves, despite having paid for a pickup service. With a flight to catch that evening, we had no choice but to spend an additional $68 on an Uber to transport the boxes to the depot. The situation caused significant stress and nearly resulted in us missing our flight. In the end, we paid for a service that was never properly provided, incurred additional costs, and received no meaningful resolution. Poor communication, unreliable service, and a complete lack of accountability. I would not recommend PACK & SEND based on my experience.

Trustpilot

Charlotte Su

The Pack & Send team above and beyond to assist me. They were incredibly helpful, professional, and ensured my package was delivered promptly within 24hrs across the bass strait. Very impressed!

Google

Megan Galpin

I cannot express enough how grateful I was of their service. They went above and beyond to help me get an urgent parcel to Darwin with such a tight window. They also helped me source a great price and the parcel arrived when they said it would. I would recommend Pack & Send Unley to absolutely anyone.

Google

Jeff Sawade

Google

J. Klekar

James at Pack & Send Nailsworth went above and beyond to organise my item to get posted to me. Everything was hassle-free and James was always very friendly and helpful to talk to. Couldn't recommend them enough.

Google

Sofia Botero

Best service around the area. They have been fantastic at helping and providing the best affordable way to send items to USA.I highly recommend

Google

Julieth Rodriguez

Very efficient and easy to arrange. Totally recommended service.

Google

梁大富

Pack & Send offers fast pickup, excellent packaging, and even provides photos of the packaging process for the client's peace of mind. They are a highly recommended and reputable shipping and packaging company. I've long relied on Pack & Send in the UK for pickup, packaging, and shipping to Taiwan. I'm very happy that Pack & Send is also available in Australia. I will be even more confident in their purchasing services. Daniel

Google