Best Rated Courier Service

Lara Bateman

Shout out to Daniel at Bendigo Pack and Send for going over and above. Thankyou for taking my call, listening to our story, pick up our order and helping get our package to us at a very good price. Saving me hundreds of dollars. Highly reccomend, excellent service.

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Colin Dingwall

Quick postage and very good customer service. 10/10

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See Yong Joo

Excellent service from Johnny and his team 👍. A pleasurable international experience. Thank you so much

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Neil Cummings

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Chris S

Very disappointing experience with Pack & Send Wetherill Park. I arrived during advertised business hours to drop off a high-value item and found the front door closed. Instead of simply acknowledging they may have stepped out or closed slightly early, the branch later told my customer that nobody had attended, there was no car outside on camera footage, and suggested I may have gone to the wrong location. In a transaction involving a valuable item, statements like that can damage a seller’s credibility and reputation with their customer. Fortunately, I had video evidence proving I was there. Once that was sent through, the explanation suddenly changed to “yes the door was closed, we were next door.” To me, it came across as though staff may have left early and then attempted to cover themselves by shifting blame onto the customer rather than simply being upfront about it. Mistakes happen — stepping out briefly is understandable. Attempting to make the customer look dishonest instead of simply being honest is not. I was the one who recommended Pack & Send and brought business their way, which makes the way this was handled even more disappointing. I also attempted to resolve this privately with head office via email and their contact form and received no response.

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Chris S

Very disappointing experience with Pack & Send Wetherill Park. I arrived during advertised business hours to drop off a high-value item and found the front door closed. Instead of simply acknowledging they may have stepped out or closed slightly early, the branch later told my customer that nobody had attended, there was no car outside on camera footage, and suggested I may have gone to the wrong location. In a transaction involving a valuable item, statements like that can damage a seller’s credibility and reputation with their customer. Fortunately, I had video evidence proving I was there. Once that was sent through, the explanation suddenly changed to “yes the door was closed, we were next door.” To me, it came across as though staff may have left early and then attempted to cover themselves by shifting blame onto the customer rather than simply being upfront about it. Mistakes happen — stepping out briefly is understandable. Attempting to make the customer look dishonest instead of simply being honest is not. I was the one who recommended Pack & Send and brought business their way, which makes the way this was handled even more disappointing. I also attempted to resolve this privately with head office via email and their contact form and received no response.

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Inger Keane

We send 3 shipments with pack & send and it was an excellent experience! Harry organised all the paperwork and tracking, assisted with collection of quite a bulky pallet and nothing was a problem. Will definitely use again!

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Vanessa Moss

We stopped by in search of cardboard for packing, super friendly and helpful staff - very much appreciated, thank you!

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Frank Hancock

Very expensive cost including insurance, painting arrives damaged, they request quote to repair, I go out and get quote, they ghost me for 6 weeks not responding to 4 e-mails and then write me saying "it would be difficult to submit a claim." Beware here, poor packaging and charge for insurance but may not actually get insurance as if you need it, it is not available,

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