Best Rated Courier Service

Kathy Hansen

We lost our camera the day before our New Zealand cruise. I immediately contacted Uber and filed a lost item report, but our Uber driver, Mohamed, did not find it after searching his van. So, we ended up flying back home thinking that the camera was truly lost. A couple weeks later, Uber notified us that Mohamed had found our camera! We initially planned to have him drop it off somewhere like UPS or FedEx, but those companies don’t provide pre-paid service. However, with Google’s help, I found PACK & SEND offered exactly the kind of drop-off service we were looking for. Coordinating the drop off with Mohamed proved to be very tricky; with the 14-hour time difference, international calls/texting, and a steep language barrier because Mohamed spoke very broken English. Luckily, Rukhsar saw our difficulty and was able to contact Mohamed directly. After many weeks of work Rukhsar’s patience, persistence, professionalism finally made it happen: Mohamed delivered the camera, PACK & SEND shipped it to us, and we received it days later in perfect condition. Thank you PACK & SEND and THANK YOU Rukhsar Dubash! George & Kathy Hansen, Austin, TX

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Jarryd Homer

great service and no worries!

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Bob McDonald

Great rapid, customer focused service. Highly recommend!

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s grun

absolutely perfect ! very efficient , very professional !

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Simona Deoregi

The staff were incredibly kind, helpful, and patient. They were meticulous in supporting me — and putting up with me — throughout my move back to Italy. Don’t think twice, they are absolutely the best solution for your shipping needs. Thanks again for everything, guys. ❤️

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Richard Boaden

Great helpful service arranging transport of a bike from NSW to Melbourne. Hassle free. All I had to do was ask!

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Lutz Ehrlich

We had a bit of stress due to an Outback Spirit expedition through the Kimberlyl - OutbackSpirit had super strict size/weight requirements and they would NOT help in any way to ship excess luggage at all. So, Pack&Send to the rescue. While researching options and timing, Rukhsar Dubash was SUPER responsive and helpful. She guided us through the timing options, even offered to hold luggage a few days so it wouldn't arrive too early at our destination. no doubt, Rukhsar was a joy to work with. I can fully endorse Pack&Send... Cheers

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jake crew

I needed to arrange for a lost mobile phone to be collected from Melbourne Airport and delivered to me in NSW. I had the pleasure of communicating with Muskan, who assisted me over the phone throughout the process. They made everything so much easier and significantly reduced the stress of trying to recover a lost phone. The service was smooth, professional, and very reassuring from start to finish.

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Gary Lloyd

Pack and send made the whole process very simple. They collected the goods in a timely manner and delivered with no problems at all. The goods arrived well packaged and on time. Would recommend as a reliable courier.

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