Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,874 reviews
Diana Agudelo
15 hours ago
Excellent service! We sent a package and it arrived on time. It wasn’t expensive, and the gentleman who helped us was very friendly and helpful. I really liked this company and would happily recommend them.
Anthony Mcphee
15 hours ago
Fantastic service.
Johanna RODRIGUEZ
15 hours ago
We came at 5 pm and it was already closed
Kellie Pendoley
15 hours ago
It was an easy and quick process to bring in my parcel to be shipped to NSW. Happy with the service.
Paul Dillon
15 hours ago
Great experience with Pack and Send Caboolture Vikas made the process easy and reassuring for sending my Precious Golf Clubs to Sydney . Delivered in under the Quoted time. Definitely Highly Recommended for your Parcel and packaging requirements.
John Dillon
15 hours ago
Couldn't fault this business as far as friendliness and service provided. Would recommend them without hesitation.
Antony Boland
15 hours ago
Vikas from Pack & Send Caboolture organised for the collection of my large art painting (1.7m x 1.4m) from Caloundra (Qld) to Melbourne (Vic). Customer Service was brilliant as was ongoing communication. Product packing materials were first class - no way accidental damage could occur - my painting arrived in excellent condition. The transit time (door to door) was fast - just a couple of days either side of a weekend. I will certainly use Pack and Send Caboolture again. Outstanding.
Ross Davidson
15 hours ago
I cannot fault the service. Double checked everything and kept us fully informed of progress
Joshua Nerez
1 day ago
I highly recommend PACK & SEND Kingsgrove, especially Mollah, for the outstanding service and assistance he provided. He was very accommodating, professional, and helpful throughout the entire process. Because of his support and attention to detail, everything I sent from Kingsgrove to Adelaide went through smoothly and safely without any stress. He made the whole experience easy and reassuring from start to finish. Thank you again, Mollah, for the excellent customer service. I truly appreciate your dedication and professionalism. Definitely one of the best shipping experiences I’ve had!
Natasha
10 hours ago
Hi Andrew & Kelly, I just wanted to say that your customer service is exceptional. Whilst our volumes are currently tiny and sporadic, the service we receive on each engagement makes us feel like we are doing a million shipments with you every year! I remember when I met Andrew and said we just want to deal with good honest responsive down-to-earth people we can grow alongside of, and our entire team feel that vibe on each engagement, so thank you. Cheers Tash Sales Operations Coordinator
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