Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,118 reviews
Amy Nguyen
4 hours ago
Amazing service!! I was shipping delicate PC and PC parts from Sydney to Adelaide and had no idea how to pack them, and was worried about how much it would cost. The staff there were incredibly helpful, and the price for shipping such a large package was very reasonable! The package was delivered extremely fast (within 2 business days), and we are extremely satisfied! Couldn't recommend them more!
Berto Bauza
4 hours ago
Difficulty to find on Google map, there building is on there other side
Rebecca Coffey
5 hours ago
The whole process was so easy, very friendly staff and top tier service. Highly recommend A++
Greg Johansson
650 days ago
I am a very happy return customer of Pack and Send Albion - again. This time it was small jardiniere from an auction house, and send to me in Sydney. The Albion team was fast and very careful. The piece arrived on time and AOK. I highly recommend Pack and Send Albion. AAAAAAAAAAAAAAA
Davo Hazz
4 hours ago
Can’t thank Selz enough for the outstanding service he has provided in sending various items and artwork interstate. His professionalism, courtesy and ability to manage every move seamlessly was very reassuring.
Adrian Peniston-Bird
5 hours ago
I posted quite a large china package to the UK from the Kew branch. I got served immediately by a very friendly staff member who did all the paperwork. All I had to do was sign and pay. It arrived in rural England in five days. Amazing!
I Z
4 hours ago
Great service, they repacked everything well and delivered on schedule without ant problems. A bit more expensive than fedex but worth it given how complicated the other was.
Mike Ratcliffe
5 hours ago
Staff were very helpful and knowledgeable. Shipment arrived as promised safely and securely. Would definitely use PACK & SEND again.
Becki Holman
4 hours ago
This was the first time I had used Pack & Send and my experience of the Mount Gravatt office was one of extreme professionalism and I am a very satisfied customer. With exceptional customer service they delivered beyond my expectations. Puja was efficient and wonderful to deal with.
Philip Kulpa
5 hours ago
Fantastic, a pleasure to deal with, made it easy and delivered exactly on time as they quoted.