Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,265 reviews
Kris Sydney
17 hours ago
I had an excellent experience with Pack & Send in Queensland. After accidentally leaving my wallet in a rental car, I arranged for Pack & Send to collect it and send it to my home in Sydney. The lady who took my call was friendly, professional, and very easy to deal with. She clearly explained the entire process and even took the time to confirm whether my wallet contained any cash or other valuables before arranging the shipment, which gave me confidence that everything was being handled carefully. I booked the service on Friday and was pleasantly surprised to receive my wallet safely on Monday morning. The whole process was smooth, efficient, and stress-free. Thank you to the team for your outstanding customer service and prompt delivery. I highly recommend Pack & Send to anyone looking for a reliable and professional courier service!
Matt Denning
14 hours ago
erin mcg
22 hours ago
The team at Pack and Send Moonah provided great advice, perfect service and were super helpful and responsive!
Georgina Wiggins
22 hours ago
An excellent service provided by Pack & Send. My goods arrived safely and on time. Will use their services again.
Timothy Casey
23 hours ago
Fantastic team and service, would highly recommend!
Brenton Trotter
23 hours ago
Always professional, always friendly, always helpful.
linstel dmello
22 hours ago
As I am currently setting up a global business, Harry has been amazing in helping organize and send parcels promptly without any fuss. Harry's smiling face, willingness to make things happen, and attitude that nothing is too difficult to execute gives me comfort in knowing the job will be done effectively without me even having to think about it. An absolute asset to the Pack & Send Altona North team—5-star service every time!
Jac AWSN
22 hours ago
A huge thank you to Harry at Pack & Send Altona for the exceptional service! I was pleasantly surprised when our interstate delivery arrived first thing on Monday morning. The entire process was seamless, efficient and incredibly prompt from start to finish. Rare to find such reliability and stress-free courier service. Thank you Harry!
Brendan Arlington
22 hours ago
GREAT SERVICE
NICK C
17 hours ago
Great service and goods were shipped the same day