Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,550 reviews
Joanne Andersen
1 hour ago
Booking process is very easy to follow, Rates offered seemed competitive. Item was picked up and delivered in the timeframe stipulated. Very happy with the service and I would recommend them to others looking to send packages.
Trustpilot
Robert Curtis
15 hours ago
Simple and easy process, very fast delivery
Mitchell James
1 day ago
WARNING: Think twice before using PACK & SEND Sydney City! Absolutely outrageous pricing. This place is an absolute rip-off, charging significantly more than other stores for what should be straightforward packing and shipping services. The price difference is ridiculous, and it genuinely feels like you're being taken advantage of. Do yourself a favour and shop around before handing over your hard-earned money. You can find significantly better pricing elsewhere, so there's absolutely no reason to pay these inflated prices. If you value your money, STAY AWAY and get quotes from competitors first! Don't walk in blindly unless you're happy to have your pockets emptied. Very disappointing experience. Absolute rip-off. Avoid!
Kym White
1 day ago
I've used other couriers & other pack & send branches. I highly recommend the team on Hanson Rd Wingfield. Easy and friendly to deal with . Cheaper than other couriers. Thanks guys you are now my go to courier.
Marion Wright
1 day ago
great service and handy to the workshop
Mia K.
2 hours ago
Myself and my partner are travelling up the East Coast and availed of Pack & Send couriers. Over the phone, I dealt with the most helpful Lady named Heather and in store spoke with a lovely man named David. I will be recommending this service to all my fellow travellers. What a beautiful experience.
Product Review
Mike N.
2 hours ago
Great service !! Nice staff !! Will definitely use their services again
Product Review
Sally-E
2 hours ago
Helpful chat service, easy online order and payment system and quick delivery. I used the pay online and drop off at their local branch service to send document boxes between Adelaide and Brisbane. It took a week. The boxes were delivered and left in a secure location. The service I chose didn't require me to be there for delivery, as I opted not to sign on receipt. A great service.
Product Review
Harry
2 days ago
Love Your Lifestyle!
2 days ago
I couldn’t have been happier with the service from the team at Pack & Send! They were friendly, professional and helpful, and made the whole process incredibly easy. My parcel was sent and delivered quickly, which was very much appreciated. I was very impressed and would absolutely use them again. Highly recommend! ⭐️⭐️⭐️⭐️⭐️