Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,565 reviews
Chris Bradley
15 hours ago
Pack & Send Adamstown facilitated shipment of my 1987 Kramer Pacer American solid body guitar to Seattle, Washington State USA. The guitar was packaged with care, Customs problems were successfully navigated, and the delivery was completed in good time. Thanks to Diana and her colleagues at Pack & Send. Great communication and a job well done.
Learnaball
21 hours ago
Excellent and efficient service. Highly recommend.
ELA
16 hours ago
Two large parcel to be delivered to a Hobart address, asked for delayed delivery for two days to make sure someone is home, spend some time on the phone explaining and organizing the delivery delay, pack and send confirmed it was possible not problem there but then delivery took place on the original date as somehow they did not get the message, so total lack of communication in the business and in addition the parcels got delivered to the wrong address when unit numbers are clearly marked on front door. The parcels required signature, but they left it outside the front door and took a picture instead. Now hoping the people where it got delivered to will give us our parcels back and they will be still in good unopened condition. Would not recommend this company to anyone. When you ring the office, they are not happy that you are not happy with them. Incompetent is one word that describes them all.
Product Review
Tamara Griffiths
21 hours ago
Naveen kumar
22 hours ago
Absolutely recommended for all domestic or international shipments.
Grant Lee
22 hours ago
Friendly, knowledgeable, careful and thorough. First class.
william greenlees
21 hours ago
Having used Pack&Send previously in Sydney Jaya's service was equally as good. 5/5
Anna Thompson
2 days ago
Andreas Elkjær
1 day ago
Bang on, quick and friendly. They had a question, we sorted it out. I’m surprised at how quickly the package came.
Angie de Latour
1 day ago
I can’t recommend Jonas highly enough! I have just sent an artwork interstate which relied on a fairly tight delivery date and am very grateful to Jonas for getting it there so quickly. From packaging to delivery, he handles every aspect of the process calmly and professionally, and is always a pleasure to deal with. I have been sending artwork interstate with Pack & Send, St Kilda, for several years now and can unreservedly recommend them as a quality courier service for artists.
Trustpilot