We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 40,877 reviews
Elaine Vedette Tack
43 days ago
This shop is fantastic! They go the extra mile helping carry shipping items down the street into the store. Everything was packed beautifully and all items arrived in excellent condition. The location is great because there is no where else to ship from in the heart of the city. I will use them often. Nice people too! #2. Once again we used the services of this fantastic shop!!!! Highly recommend!!!!
Anna Davison
3 hours ago
Excellent and prompt service definitely recommended this pack and send @ Milton
Arthur Karras
3 hours ago
Absolute professionals. I have had many parcels picked up and delivered all over Australia and the Marrickville Team have done a fantastic job.
Michelle Riddell
3 hours ago
Thanks Pack&Send Marrickville. Parcel arrived safely once again. Carefully and well packed with thought to the contents and the distance they had to travel. Great service.
judy shephard
10 hours ago
We tried to send the parcel using the online booking, they didn’t send the bar code to be printed and put on the parcel, under charged and didn’t pick up. Took the parcel into the office, who were wonderful, charged the proper price and did everything needed while we were there
Geoff Wynn
6 hours ago
The service is friendly, efficent and reasonably priced. A simple email allows them to colkect, pack and ship my goods, all within a couple of days. I keep going back to them.
Trustpilot
Geoff Wynn
6 hours ago
The service is friendly, efficent and reasonably priced. A simple email allows them to colkect, pack and ship my goods, all within a couple of days. I keep going back to them.
Trustpilot
Diane Staples
13 hours ago
I hadn't dealt with a courier before. I was stressed bc my daughter is in hospital, I was at work & all our presents were sent to Sydney so we could be with family but had to organise so my 10yr old grandson had something to open. With many thanks & no extra cost received it overnight Sandeep was amazing. Quickly got on to it. New exactly what he was doing. Thankyou to my brother sil & mum who all helped as well Releived. Now the fun part.... wrapping ewww 🤪🩷
George Targownik
6 hours ago
Easy transaction; reasonable fees; great service
Trustpilot
George Targownik
6 hours ago
Easy transaction; reasonable fees; great service
Trustpilot