Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,868 reviews
Zofia
6 hours ago
Ver professional and affordable service
Trustpilot
DebraM
7 hours ago
Easy online booking process and delivery was earlier than expected.
Product Review
Joshua Nerez
11 hours ago
I highly recommend PACK & SEND Kingsgrove, especially Mollah, for the outstanding service and assistance he provided. He was very accommodating, professional, and helpful throughout the entire process. Because of his support and attention to detail, everything I sent from Kingsgrove to Adelaide went through smoothly and safely without any stress. He made the whole experience easy and reassuring from start to finish. Thank you again, Mollah, for the excellent customer service. I truly appreciate your dedication and professionalism. Definitely one of the best shipping experiences I’ve had!
rikki davis
11 hours ago
Vikas at Pack and Send Caboolture was great to deal with. Easy communication and helped me with sending heavy and awkward items interstate. A great solution instead of trying to take them in my suitcase on the plane. Fantastic service thank you Vikas
Tony Newstead
11 hours ago
Item delivered in the time stated by Pack & Send
Andy Chan
6 hours ago
I have been using Brendale Pack & Send's 3PL service for over a year now and have not had any issues with their service or delivery. This is important as a startup business — when you're building your reputation with customers, you need to be confident your goods will arrive on time, every time. Highly recommend them!
Trustpilot
Chris m
12 hours ago
The gentleman that helped me were very nice and packed my item well
Cheryl Else
1 day ago
Great service, Michael found the best option to get my large parcel quickly to Sydney at a very reasonable price. Arrived way before the expected delivery timeframe. Definitely recommend
SS
1 day ago
Package was dropped on 27th April to be sent within Melbourne. Today is 12th May, the other person has not received the package. I have no updates by the company whatsoever. Either they are bunch of inefficent lot, or something more worse. Have raised complaint with them, soon to follow this up with ACCC
Trustpilot