We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,065 reviews
D SD
16 hours ago
Glenn Adams
16 hours ago
great service and quickly done as well
Peter Dobson
10 hours ago
V efficient!
Trustpilot
Peter Dobson
10 hours ago
V efficient!
Trustpilot
OC R
1 day ago
Customer focused, efficient and good communication throughout the process. Experienced with sending delicate items (artwork) and package arrived on time in perfect condition. Quote provided and detailed service options explained well. Highly recommend this quality service.
sandeep kumar
1 day ago
The service was very quick and helpful, with clear communication throughout. Jess provided excellent support and handled the international shipment extremely well
Graham Mitchell
1 day ago
Two clocks were very well packed and sent Melbourne to Sydney with no problems. Great communications, will use again.
Geoff Ryan
1 day ago
The speed and efficiency of delivery
Trustpilot
Geoff Ryan
1 day ago
The speed and efficiency of delivery
Trustpilot
Adelaide Keraldy
1 day ago