Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,355 reviews
Fred Fstone
2 hours ago
AYUSHI GHOSH
2 hours ago
Very great service 👍👍
K McIntosh bull
3 hours ago
The absolute legend of a lady(Sue? Sorry if I got your name wrong) that helped me yesterday without being able to help me was brilliant. I had a weird question and instead of fobbing me off she just helped. Couldn't help me with moulding styrofoam to insulate my incubator but gave me a boat ton of ideas on how to do it. Can't thank her enough because of those ideas I now have an insulated incubator. Thank you heaps! It is much appreciated.
Sarah Brown
2 hours ago
Efficient, and great communication. Thanks Sam and Bob for all your help getting my belongings back from the USA. 10/10 will use your services at the next divorce, cheers! 😛
Anthony Ly
3 hours ago
I went to Pack & Send Kingsgrove on Saturday to send a gift interstate and had a really good experience. Mohammad was very friendly and helpful, and made the whole process easy. He took the time to explain everything and helped me work out the best way to send it. Package arrived safely. Really appreciated the service and how easy he made everything. Thanks Mohammad, I’ll definitely be using Pack & Send Kingsgrove again.
Yuri Banens
3 hours ago
The guys were really helpful. They knew their stuff and made getting my lost property back from the Airport super easy. Delivery was extremely quick. Thank you!
Gary Fairman
2 hours ago
Michael was helpful and answered any questions raised. Will use this company again
Tamarind Begley
3 hours ago
Great service, good communication, punctual, informative. Parcel arrived earlier than expected.
Paul Wallace
2 days ago
Exceptional service from the first contact through to delivery of my item. The convenience of using Pack & Send Eagle Farm saved me time and money with the goods delivered Interstate within 48 hours. Highly recommended and appreciated!
susan Beveridge
1 day ago
In really good hands at Pack & Send Mornington, a bulky package that ended up weighing 18 kilos was quite difficult; (see attached photo) it was a large 800mm width double bowl stainless steel sink with an extended apron front, that had to go to Canberra; not only was the price, including insurance, incredibly reasonable, tracking was excellent, & the package was delivered earlier than anticipated. Feedback from the recipient says the parcel arrived in good time, the contents were in excellent condition - thanks to my creative & thorough packaging- but also to Pack & Send's excellent delivery service. Also many years ago I sent a large flat parcel containing painted panels for a commissioned mural - which had to be trucked across to Cottesloe in Western Australia; (the clients put me on a plane out of Tullamarine) the delivery of the panels was faultless, & the three story high mural was installed and finished off in situ. Pack & Send were amazing yet again with a difficult and delicate delivery. Highly recommend.