Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,309 reviews
Ben Jeffares
13 hours ago
Helpful & easy to deal with.
Asdf
13 hours ago
Harry Twohig
10 hours ago
Tim offered a very professional and cost-effective service, helping to organise a last minute courier with very specific delivery requirements for an event in Adelaide. He even came to campus to collect our items to ensure they could be posted by road. I recommend Tim and his team without hesitation.
Lokhilesh Takoor
19 hours ago
Unprofessional behavior
Ho oo
18 hours ago
The parcel has been sitting on our front veranda waiting to be collected for 10 days now. And hasn’t been collected yet…..(12-08-2026)
Billy
19 hours ago
Great experience every time. The team are friendly, efficient and really know their stuff when it comes to packaging and shipping. Everything was handled professionally and the service is excellent. Highly recommend!
Marjorie Eder
18 hours ago
Excellent service from Pack & Send Hobart. Highly recommended
Shane O'Donoghue
1 day ago
David and Kathryn were absolutely fantastic to deal with. Knowledgeable, friendly, respectful and provided great timely updates and communication. Could not recommend them highly enough!!
Lindsay Thorpe
1 day ago
Joan at Pack n Send Narellan was super efficient, careful, communicative and very friendly. My package arrived up in Queensland just 2 days later, safe and sound and well wrapped. A pleasure dealing with Joan to look after my courier items.
Krishno Saha
1 day ago
Liked their honesty and straight forward communication. Wanted to send a phone to India but that funny guy Ifran over the call explained tax issue.