Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,846 reviews
Chris and Simone Chan
2 hours ago
Fantastic service from start to finish- thank you so much:). Will definitely use again
Davin B
7 hours ago
Leo Colgar
7 hours ago
Derek was very professional and helpful as well. I sent a vacuum cleaner from Australia to the UK, it just took 4 days to arrive. That was much faster than I expected. It is a top of the range vacuum, mainly for allergy and asthma patients. It was perfectly packed indeed. I recommend everyone to pay a visit to Derek in Pack and Send Coburg to discuss the options for shipment.
Prue Shanahan
8 hours ago
We can't recommend Daniel and his team highly enough! He made the whole process of getting a mobility scooter from Bendigo to Ouyen seamless. His communication was amazing from responding to our initial enquiry to delivering within 24 hours. His personal texts to inform us of delivery were greatly appreciated. Thanks Daniel for your kindness when dealing with my Mum and your exceptional service.
Jackie Ceratti
7 hours ago
Quick service, very friendly and helpful. Will use again.
Sirtaj Singh
7 hours ago
Alexandra McAliece
8 hours ago
I took in family heirlooms to be packed in bubble wrap for each item them be boxed and sent. More than half the items in the box were received broken. I asked for them to be individually wrapped with bubble wrap. This didn’t happen. Groups of delecate plates were wrapped in one large piece of bubble wrap therefore the plates smashed and broke against rack other. The original box I had put them in had been used even though Matthew assured me they would all be enclosed in a sturdier box. Overall, a very upsetting service for a professional Pack and send company. Considering the cost to send and the utter devastation my daughter felt when she opened the box and saw how many sentimental heirlooms were destroyed.
Brian Seymour
8 hours ago
Very obliging, quick and friendly All package was well wrapped and boxed and arrived safe after travelling across the country.
Ron Feruglio
8 hours ago
Great service by Aria Espahbodi at the Brendale branch. Item was very well packed and arrived ahead of schedule. Great communication throughout the process. I would thoroughly recommend this Pack & Send.
Lynn Aitken
7 hours ago
We used Pack & Send Randwick last week to get a parcel collected from a Sydney address, packed and sent to a Brisbane address. The process was exceptionally easy dealing with the Team at Randwick. Tim and the Team kept us updated and the service and professionalism was outstanding The parcel arrived promptly at the destination and in double quick time. Thank you everyone at Pack & Send Randwick, keep up the good work.