Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,193 reviews
Katina Conomos
8 hours ago
Pack & Send made a trans-tasman delivery so incredibly easy. They were very responsive with a quote. Great communications all the way through. I wouldn't hesitate to use them again!
Laura Martins
8 hours ago
I had an amazing experience with this branch, Lachlan helped me locate my luggages and make sure they were delivered correctly. Really impressed with his customer service!
Simar sudan
21 hours ago
Too expensive , Items are missing not worth it
Darren Watson
21 hours ago
harry guraya
1 day ago
Pack & Send altona service was excellent. The team responded promptly, carefully repacked my parcels to ensure the contents were well protected, and handled everything in a highly professional manner. The delivery from Melbourne to Naracote, SA was completed within just a one days, which exceeded my expectations. I would highly recommend their services Harjinder Virk communication was really great help.
Barry Mason
1 day ago
Disappointing that nobody available on Saturday 7/2/26 despite all references showing the office is open
I
1 day ago
Ole Nielsen (Ole-Rambo)
1 day ago
A fantastic and quick service very friendly but still professional. I can highly recommend their service thank Vikar for your friendly service
jason quinlan
1 day ago
Good stuff to work with,and delivered within two days (Newcastle to Brisbane)
Edith Costello
1 day ago
Thank you Bob for all your help today, exceptional customer service from start to finish. Highly recommend!