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Best Rated Courier Service

Australia's Award Winning Courier Service

See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.

We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.

That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.


What they're saying about our services

4.6

from 40,949 reviews

Anthony Vloedmans

5 hours ago

Easy process, the team were very help and great to deal with. Package arrived safe and very fast will definitely use again in the future

Google

Natalie Martini

8 hours ago

Wonderful service from Deb and the team!

Google

Warning: Community Policy Standards.

11 hours ago

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Monica Joseph

8 hours ago

Wendy was most unhelpful and quite officious when I tried to post two second hand mobile phones to Havana, Cuba. She wanted paperwork permission that did not exist and wanted to charge $200 each phone to be posted separately. In the end I went to Australia Post and had none of these obstacles. The phones could be posted in the same box at a mere cost of $60. They arrived intact and delivered in one month. This was in-spite of the current fuel embargo on Cuba.

Google

Matty725

14 hours ago

I use PACK & SEND Altona for both international and domestic shipments, and the service has been consistently excellent. They’re very detail-oriented, efficient, and great at communicating throughout the process. Everything is handled professionally, which makes shipping feel easy and stress-free. For an overseas parcel, they tracked it to its destination and kept me updated along the way. When it encountered an issue in transit, they stepped in quickly and resolved it without fuss. I wouldn’t hesitate to recommend them.

Google

Anthony Runacres

13 hours ago

Great service. Two oil paintings are a challenge to ship internationally. Believe me! I know! And then along came these guys. What other shippers saw as a problem, these guys simply got into action, actually treating the art (and me) well. I think the best way to put things is to answer this question - "Would I use them again?" my answer - "You can bet on it!"

Google

Marc Robson

9 hours ago

Amazing support from Jenny and the Mackay team from Pack & Send. Incredible care and support for a number of highly fragile items. Jenny went over and above expectations

Product Review

Marc Robson

13 hours ago

Many thanks to Jenny from Pack & Send Mackay. I had some very fragile items that needed to be sent quickly and with the utmost care. Jenny went over and above all expectations and made sure our packages arrived, securely packed and in perfect condition. I highly recommend Jenny and the Mackay team

Google

Jolene Wright

13 hours ago

Horrible service! The lady on the phone were so rude!!!I rang up bacause my boss has a parcel need to pick up and my boss is outstation at the moment, he won't be back in short time. I knew Aus Post won't let anyone collect with different address on the driving license (my experience with westridge Aus Post). This parcel was under company address. I asked the lady what can I do so I can collect on behalf, she won't tell me. I said I need to know what kind of information she need for me to show her, she started raise her voice and said I should know how to proof myself. I told her I dont want to drive there and I can't pick up later. She just raise her voice and rude. I decided not pick up the parcel and get the refund from the seller!!

Google

kavita singh

14 hours ago

Google

Send a Parcel.
Anything. Anywhere.

Express Delivery Options

Items large and small

Locations Australia-wide

Get a Quote

or phone 1300 668 000

“PACK & SEND is built on good people that are doing extraordinary things to service their clients”

Evan Foster - Signarama


4.6

from 40,949 reviews

Australia's Award Winning Courier Service

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