We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,232 reviews
Julia Griesbach
14 hours ago
Maria is so kind and helped me with my courier pickup. She was efficient and clear! I highly recommend 😊
Callum Morrison
14 hours ago
I would highly recommend pack and send Midland. Bob was extremely helpful and responsive and organized a package to be picked up and sent within hours! It arrived in Geelong, Victoria within 3 days which exceeded my expectations. Appreciate your help Bob!
SARA JUDGE
13 hours ago
I would highly recommend using this company, the service was 10/10. Stella and her team were amazing and provided such genuine, attentive service. She couldn't have done more to ensure we had a wonderful experience. She's a real asset to the team.
Oriana Barron
14 hours ago
I had an excellent experience with Pick N Save! Lachlan was fantastic to work with—his communication was outstanding, he kept me updated throughout the process, and made everything so easy and stress-free. The item was packed with incredible care, arrived very quickly, and was exactly as described. The prices are also exceptional, making the whole experience even better. I truly appreciated Lachlan’s professionalism, friendliness, and attention to detail. I wouldn’t hesitate to use Pick N Save again and highly recommend them to anyone looking for great service and amazing value. Thank you again!
Arlyta Andrew
13 hours ago
Wonderful experience - they were professional, provided me with a quote quickly, packed my parcel carefully and expertly and picked it up and delivered it from WA to NSW in a timely fashion. Could not have asked for a better service and worth every penny.
John McKenna
14 hours ago
I found the service very good, the delivery time to Fiji was great. I couldn't fault Pack & Send's service. Very happy with the experience.
John R. Bradbury
14 hours ago
I have used the services of Pack&Send several times in the past and I have always been fully satisfied with their service. They have always been fully professional and helpful in achieving the desired result, especially recently, when they were able to deliver a package to Belgium for me, at a time when there is strict regulation due to the political situation in Europe.
Amy Nguyen
12 hours ago
Thanks Pack and Send Altona team for the fantastic work done for us. We have our parcels delivered to our customers on time as scheduled. We really appreciate it!!!
Bella Chillemi
14 hours ago
Amazing service, helpful, reliable and fairly priced! Will definitely be using again!
TASKON Projects
13 hours ago
Great customer service.