Best Rated Courier Service

Steve E

I would like to express my sincere gratitude to Andrew, Kelly and Dillon at Maroochydore Pack & Send. I had a very unusually shaped and fragile trophy that needed to be packed securely for a flight. They started out by being very helpful over the phone, giving me a clear indication of what my options might be, and then talked me through how to measure and take images of the item to enable them to quote it properly. Their quote was clear, with no hidden up charges or fees - and clearly spelled out what was included. I recently had surgery to my arm and was unable to carry the object, and they provided a pick up service that was invaluable to me. Dillon arrived within the arrival window they had arranged with me, and was very careful and considerate of not only my piece that needed to be carefully transfered to the van - but also considerate of my home - offering to remove his workboots before coming inside. He listened carefully to my instructions and requests on how to handle the item- and took note of the most fragile areas - taking extra care when placing it in the transport van to ensure those areas were well protected. When the job was completed, Andrew provided me with pictures of the packaging steps, so that when the piece is unpacked at it's destination, we will be able to do so carefully - this also showed Andrew's expertise in understanding how to pack items and also be creative in solutions to ensure a safe delivery - The package was sealed in a very sturdy container and is ready for the rugged trip via the airplane baggage handlers!! If you have something complicated or difficult to pack and it's doing your head in - call these guys!! they will set you up well. Thanks Andrew, Kelly and Dillon - much appreciated!

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Kelly Ryan

Poor communication with delivery shop in Adelaide

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Marcee Mioni

Pack & Send Pyrmont provides 5-star service. From my initial email seeking information on the shipping process and cost for mailing to the US, I received quick and comprehensive information. Pack & Send Pyrmont's client communication is excellent. The entire pick up, mailing, completing paperwork, making payment was seamless and easy. My package arrived here in the US quickly and in perfect condition wrapped carefully with special protective care. Special thanks to Johnny Tao who made my shipping experience from Sydney to the US an exceedingly easy one. Thank you, Johnny, for your excellent service.

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Stiofán Mac Suibhne

Staff are super helpful

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Peter Orlov

Don't waste your time or money they are more interested in sending real prohibited items through there service but wont post plastic panels. Very incompetent, waiting for a refund from these characters.

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Falu Eyre

Amazing service. We were offered a cheaper alternative to DHL but the documents we had to send were very valuable and it would have been immensely time consuming and expensive to replace them. So we went with DHL. The time taken from pick up by DHL was exactly four days. We were so impressed by the service we received from Pack and Send from the moment we stepped inside their premises to the ease, simplicity and accuracy of their tracking service. Absolutely recommend this company for amazing service

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verdine momple

I had a great experience with PACK & SEND Marsden Park. Michael went above and beyond when helping me ship my DJ turntables and vinyl collection from New Zealand to Australia. He treated my turntables with the same level of care I would have. Before shipping, he ensured the stylus needles were removed and the tonearms were properly secured. It might seem like a small detail to some, but for equipment with significant sentimental value, it made all the difference and gave me complete peace of mind. Everything arrived just a few days later in perfect condition, exactly as it left. If you’re looking for a team that genuinely cares about your valuables and takes pride in doing the job properly, I can’t recommend PACK & SEND Marsden Park highly enough. I’ll definitely be using them again.

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Tania Hardy

Left bag at Hobart airport, rang Pack & Send to deliver to Vic. Customer service excellent, parcel delivered in no time at all. Thank you Pack & Send.

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Deb Sullivan

I cannot that Monica enough . I was trying to beat a very difficult deadline today . Monica went above and beyond to help me . Unfortunately I did not get the results I wanted . Nothing to do with this fabulous company . Rigid deadlines other supplier . I cannot recommend this business highly enough. Deborah

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Sheree Vandervelden

Very impressed with the great service, very patient, friendly and professional. The notification of successful delivery was very helpful. I would definitely recommend, they get the job done.

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