We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,361 reviews
Katryna
5 hours ago
The team went above and beyond to get my very special items transported safely to Qld. Everything was packaged well and it all made it safely in one piece. There were some large and tricky items that had special boxes made specifically by the team to ensure their safe transport. I would highly recommend this team if you have anything to send anywhere
Antu Varas
5 hours ago
Excellent experience with a service from Hobart to Brisbane.
Malcolm Angus
5 hours ago
customer service was very efficeint and helpful. Packing was excellent and the parcel was delivered safely and quickly
Jack Henderson
5 hours ago
Thank you to the team for going above and beyond assisting with an urgent request yesterday.
Robert Gower
5 hours ago
Great experience with Pack & Send Tullamarine. I’m moving back to the UK and had quite a few sentimental things I couldn’t take with me on the plane. The guys were really knowledgeable, made sure everything was packed and looked after properly, and put my mind at ease about getting it all back to the UK safely. Would definitely recommend!
Jo
5 hours ago
Very professional service from beginning to end. Received the quote promptly, and the cost was very reasonable. I was kept informed and sent a tracking link once dispatched. The items arrived in perfect condition and were extremely well packed. Would not hesitate to recommend.
Kay Duncan
4 hours ago
Great communication and my package arrived quickly and securely packed.
Simon Farrell
23 hours ago
Fred Fstone
1 day ago
AYUSHI GHOSH
1 day ago
Very great service 👍👍