Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 40,827 reviews
Ayele Semachew
448 days ago
Convienent and reliable service
Theodora Kyprianou
8 hours ago
Steve Montgomery
8 hours ago
Michael was great to deal with. He made sending a large consignment overseas easy, keeping me up to date throughout the process and helping wherever needed. Great service, can’t recommend enough.
Andrew Franklin
8 hours ago
This store is absolute chaos. They leave you with no confidence that the package will get to its destination. After chasing up the package as it had not reached its destination within the stated time frame, they informed me that it was still sitting in their store. This was followed with endless excuses as to why it had sat there. Unexceptable and i will never use their services again.
Lilli Dawson
7 hours ago
A number of my items seem to have vanished into thin air after they were packed, stored then delivered. Rick is condescending, arrogant and refuses to take any action regarding missing goods. The items were not expensive or sentimental, but I’m sure someone found use for the unopened goods and practical items I’m missing.
Mary C
9 hours ago
Great service from Pack & Send Toowong. Our items were picked up on time and delivered promptly interstate. Would definitely recommend this business.
greg benic
8 hours ago
Absolute 5 star service ! Zaman and the pack and send team were brilliant. Communication 10/10 Quality of pack 10/10 Speed of delivery 10/10 Price for work 10/10 Great old fashioned service with follow up ! Highly recommended Cheers Greg
Dennis Fogarty
9 hours ago
Despite the conflict in Iran and the massive disruptions caused by that, my important documents arrived safely in the UK, if only a couple of days later than predicted. Very happy with Pack & Send.👍😎
sweta kaushik
23 hours ago
Great service by Ramya provided to get my parcel way ahead of time. Thanks Pack and Send team
Thurza
8 hours ago
They went to considerable trouble to package my item for me and deliver it next day.