Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 39,984 reviews
jakedamusss
2 hours ago
I've been using this service for a few years now. Magan and Odie are hands down easy to work with. I highly recommend using when using Grays online.
John Mitchinson
2 hours ago
Pam Studd
2 hours ago
a positive experience, listened, explained, examined the object....family in Victoria happy
Jules Heff
2 hours ago
Friendly, efficient service. My parcel was well packaged and delivered within my time frame. Great service and would highly recommend.
NELSON SAMUEL
4 hours ago
Great experience with Pack & Send. I sent my belongings from Brisbane (Brendale)to Ballarat and everything arrived safely and on time. The team was professional, helpful, and made the whole process stress-free. Highly recommend.
Hamish Webb
7 hours ago
Fast service and highly efficient when I was caught out at the Sunshine Coast Airport with fishing gear. Highly recommend.
Dan Moody
11 hours ago
Very good Service from Tas to Europe. I may have come across as pushy as I was under time constraints but it didn't phase them and they were very professional throughout the whole process. Many thanks Brett and Rick.
J J
12 hours ago
Mark at Canning Vale Pack & Send handled my logistics enquiry with professional expertise and care. He recommended the best way to ship my goods (used a large pallet) and answered all the questions I had. My goods were shipped to Brisbane and arrived undamaged and on time. I was kept informed and updated regularly. Highly recommended!
JP the LARP Elf
11 hours ago
Sam, you did an incredible job, mate. My partner got her letter, and she was thrilled. You definitely went above and beyond keeping me up to date. Thank you!
cillian obrien
11 hours ago
Overcharged sending a suitcase from Perth to Sydney. 400$ to send one suitcase and quoted less before it was sent! The manager, Brandon I think his name was ? Was quite rude and did measurements on the bag that made no sense at all to up the price. Only reason I sent it off because I was desperate last minute and felt like he knew that but there’s better options out there. Better off going through Aus post for cheaper even if splitting between two bags. Barely any care with the packaging either wrapped a small thin plastic bag around it. Rip off and need better customer service