We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,189 reviews
Simar sudan
9 hours ago
Too expensive , Items are missing not worth it
Darren Watson
9 hours ago
harry guraya
1 day ago
Pack & Send altona service was excellent. The team responded promptly, carefully repacked my parcels to ensure the contents were well protected, and handled everything in a highly professional manner. The delivery from Melbourne to Naracote, SA was completed within just a one days, which exceeded my expectations. I would highly recommend their services Harjinder Virk communication was really great help.
Barry Mason
1 day ago
Disappointing that nobody available on Saturday 7/2/26 despite all references showing the office is open
I
1 day ago
Ole Nielsen (Ole-Rambo)
1 day ago
A fantastic and quick service very friendly but still professional. I can highly recommend their service thank Vikar for your friendly service
jason quinlan
1 day ago
Good stuff to work with,and delivered within two days (Newcastle to Brisbane)
Edith Costello
1 day ago
Thank you Bob for all your help today, exceptional customer service from start to finish. Highly recommend!
AJM Direct Solutions
1 day ago
Excellent service and fast, really appreciate how fast my package was delivered
Leigh Mellington
1 day ago
Awesome service, never any issues. Stuff gets to where it needs to, when it needs to!