Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,784 reviews
Christoph Straka
15 hours ago
We sent our two suitcases to our hotel in Brisbane while we were in the Outback. Everything worked perfectly! The drop-off process was quick and easy, and the suitcases arrived at the hotel promptly and safely. We would definitely use this service again.
Payal Manjrekar
21 hours ago
Outstanding service for international shipping. The booking process was straightforward, delivery was timely, and the overall experience was completely stress-free. Harry provided exceptional customer service, always responding promptly and ensuring everything was handled efficiently. His professionalism and attention to detail made the entire shipment process seamless. I would not hesitate to use this company again and highly recommend them to others.
J Reynolds
1 day ago
Great communication, attention to detail and problem solving for moving fragile hi-fi kit. Thanks Paul!
Don Black
1 day ago
Really good service and attention to detail. Highly recommended. Would use them again and again!
Jacinta Stuart
1 day ago
We cannot speak highly enough of the amazing team at PACK & SEND North Lakes! From their incredibly fast response times to their outstanding customer service, the team consistently goes above and beyond. As a business that relies on packages being handled with care, it's reassuring to know our parcels are in such capable hands. The attention to detail, professionalism and genuine care they show towards our packages and customers is second to none. Nothing is ever too much trouble, communication is fantastic, and the level of service is consistently exceptional.
brian tanti
1 day ago
Very good serviice very helpful. Package arrived earlier than expected with no issues.
Trevor Robinson
122 days ago
Required a delicate item to be picked up, packaged and transported from Sydney to Canberra. Task was done competently and price was acceptable. Pleased with the service.
Chris Adgo
1 day ago
Met with Hemal who was outstanding. Offered solutions and wrapped our packages for us. Very thorough and a great overall service!!!
David Casey
2 days ago
Can be very expensive!!
Mary-Ann Fox
2 days ago
I have used them on multiple occasions and nothing is too much. They actually pack and send whatever you want regardless of awkward shape or size. I have sent all sorts. Never a problem, friendly kind service. I cannot recommend them enough. Utterly trustworthy and professional.