Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,752 reviews
Nicholas “Nick” T
5 hours ago
My parcel had arrived yet no one has contacted me for 3 days. Drove 40mines each way, during normal open hours but yet no one not open, doors shut. No sign nothing. Second time I’ve had dramas with this store will never ship with them again.
Murphy
4 hours ago
Recently sent a package overseas visa Pack & Send Blackburn. Himanshu was super helpful throughout the whole process. The package was delayed in the US for a while and he continued to follow up to get it moving. Exceptional service and I'd definitely use again.
Ian King
21 hours ago
Harry chased up items that I had booked through P&S Balmain, even though I had booked with them directly. Balmain’s communication was terrible but somehow Harry tracked my goods. I had other collections to freight from Sydney and booked them with Harry. Got tracking numbers and updates promptly when needed. Thanks Harry. I’ll use you again
Jamie Kruger
1 day ago
James Black
1 day ago
Called ahead to make sure there were staff available. Turned up but no one was around. Their phone continues to ring no one picks up. Place looks abandoned
rameshwar prasad
1 day ago
Lachlan took keen interest in packing our PCs properly and taking optimal care in shipping them for a long distance courier. Would definitely recommend him and his team for fragile courier services.
Jane Grierson
1 day ago
I recommend Pack & Send, Booragoon, and will definitely use them again. They were extremely helpful, a quick delivery with timely tracking details.
Rodney Greer
2 days ago
Great experience, goods were packed very well and arrived before the time frame quoted
George Blake
2 days ago
andrew youngs
2 days ago
From start to finish " Pack and Send" made it so easy, great company, can't recommend them enough 10 out of 10.