Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,818 reviews
Jodii Ruggero
4 hours ago
I was in a panic when I left an action camera in my hire car when leaving Cairns, but the crew at Pack and Send sorted it all out for me. They were so helpful and organised everything without a hassle. Everyone was extremely friendly and my package arrived really quickly and in top condition. Definitely recommend this company.
Nuzz
12 hours ago
Amit was super helpful, professional & friendly. My package arrived in record time with regular updates. He even sent a txt msg to reassure me it had arrived.Highly recommend as alternative to Aust Post.
Paul Nash
13 hours ago
The whole team were very helpful in helping us ship some super-urgent packages.
Smit Patel
12 hours ago
Great service and prompt responses... Was able to coordinate a shipment to be picked up and shipped to outside the country all through email communications
Andrew D
12 hours ago
Absolutely amazing service!!! Left a bag on a virgin flight and flew to another city. They took care of everything to reunite us with it. Kate’s service was phenomenal Well done team!!!
kevin gillespie
13 hours ago
Fabulous service fabulous communication Definitely recommend Thanks again for the service
Aliasgar sayed
12 hours ago
Mark Wikaira
13 hours ago
Fantastic service
Stephanie S
12 hours ago
I've just had another great service experience with PACK & SEND Surry Hills, getting an order that was coming from multiple sources together from Sydney (I'm based in Coffs Harbour) to Melbourne - and because of the long weekend, going the extra mile and upgrading our delivery to get it there on time. This is our third delivery with PACK & SEND Surry HIlls for an exhibition in Melbourne and they have been so flexible, helpful and most importantly, reliable. Can't recommend them highly enough.
Casey
13 hours ago
Amazing service!!! Deb was super helpful and went out of her way to print my returns sticker for me and get my parcel shipped. Wonderful customer service, would highly recommend! Thank you for the wonderful service and help 😊