Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,248 reviews
Ann Goodwin
11 hours ago
The package was delivered as promised to the nominated address in good condition.
Troy Sheridan
18 hours ago
Simply outstanding customer service! Michelle went above and beyond to get a gift to the mainland for me and all organised from nz!
Nerida Hilli
1 day ago
Darwin office was professional to deal with. Knowledgeable staff. A very good service to get my artwork to Victoria. Highly recommend Pack & Send. Thank you
Dennis O'Leary
1 day ago
The team collected the bike from Croydon Melb, which was in a huge TV box, re-packed it into a proper ebike box (did a bloody good job too) and it arrived literally on my porch a few days later in Tassie. Top job team!
John Graham
1 day ago
Lawsons recommended Pack and Send for a lot I’d won at auction and needed to ship to the U.S. Nikka from Pack and Send helped me through the entire process from the initial estimate, to item pick-up, packing, and the shipment. The item arrived safely and right on schedule. I wholeheartedly recommend Nikka and her team at Pack and Send!
Girish
1 day ago
Easy and fast delivery Online booking was easy and collection prompt
Product Review
customer
1 day ago
The team in Australia were fantastic. I live in New Zealand and was sending a package from Australia to Romania. A difficult process. But they handled everything fantastic and the communication was superb
Trustpilot
David Hadfield
2 days ago
Very happy with service quick and efficient, friendly staff.
Lisa Wright
2 days ago
Thanks Alex for the efficient phone call and delivery of my oversized parcel. Excellent service.
Ayush Indapure
2 days ago
I had my cabin bag as consignment with passport in it, we had some mix-ups initially with the courier pick-ups but customer service team were quick enough to resolve all my queries promptly.