We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,842 reviews
stephen cox
2 hours ago
Never again will use this service 4 weeks to deliver a package to Queensland!!!!
Penny Moyes
1488 days ago
I had a parcel send from Perth to Canberra. I just rocked up with the items I wanted sent in bag. The process was seamless. Andrew was just so effecient. The box arrived on my porch in a week, everthing beautifully wrapped. Thanks again for a great service.
Roger Whyte
1 hour ago
Outstanding prompt service and lovely staff. I highly recommend.
Kevin Smith
43 minutes ago
Great attitude, communication and speed. It was a 20Kg parcel being sent to NZ. Packed in Brisbane on the Wednesday night/Thursday morning and with the NZ Post depot at ChCh on the Friday morning. All customs and arrival processes complete. A little dearer that some some similar previous consignments but basically what I expected, so easy to deal with. Thanks again Vikas and team.
Pedro Rezende
43 minutes ago
Martin at Pack & Send was incredibly friendly and helpful. He assisted me with everything and made the whole experience easy. Will definitely be coming back!
Sue Rands
109 days ago
I had'nt heard of Pack& Send (Subiaco)until a relative in Perth suggested I send one box of goods from Perth to the Gold Coast with them. The Help I got from the staff at Subiaco was excellent. The box suggested and duly selected along with the weight range, packing materials. The sevices offered and the cost was excellent. The speed of delivery (5 days) .This is the second time I have used Subiaco Pack & Send. It is cost effective and again speedy delivery (5 days). This time I collected the box from Pack & Send Southport Gold Coast and the same friendly very efficient service was provided. Thank you for an excellent service. Roger R.
Carlos El Latigo
1 hour ago
Harry and Pack & Send have been a god send for our business here in Altoona North. We've found the service to be friendly and efficient and if there are any details which affect how we need to prepare parcels better next time, we are always informed. Highly recommend.
Annie Kirby
20 hours ago
What made it easy to decide on mailing a box to family interstste full of memories as a kid and juck his stuff and loaded Christmas presents was so easy from online to checking on questions to the picking up of the box or your options to drop off! It arrived safe and quicker then I thought and my biggest surprise was it wasn't expensive! You have to know cubic square weight for the pricing that's the only tricky thing but Post Office helped me.
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Michael Brown
1 day ago
Sakina Boursas
1 day ago
Interstate shipping: The online registration with Pack & Send was very straightforward. The labels were emailed instantly, and dropping off the parcel was easy. It arrived a week earlier than expected and in very good condition.
Trustpilot