Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,845 reviews
gucci soin
7 hours ago
Really great service and prompt delivery
Gail ROBERTSON
1258 days ago
Sam & Merina Toh packed and sent 5 boxes of fragile table china from Melbourne to Brisbane for me. I am more than happy to say that it arrived in a couple of days in perfect condition. I have said it before and happily say again--they are a professional team, who work together to give the best service with a minimum of fuss. Combined with their professionalism they are great people to trust any of your packing and sending to. I have used their services many times and will continue to use them for any such assignment. Gail Robertson.
stephen cox
15 hours ago
Never again will use this service 4 weeks to deliver a package to Queensland!!!!
Penny Moyes
1488 days ago
I had a parcel send from Perth to Canberra. I just rocked up with the items I wanted sent in bag. The process was seamless. Andrew was just so effecient. The box arrived on my porch in a week, everthing beautifully wrapped. Thanks again for a great service.
Roger Whyte
14 hours ago
Outstanding prompt service and lovely staff. I highly recommend.
Kevin Smith
13 hours ago
Great attitude, communication and speed. It was a 20Kg parcel being sent to NZ. Packed in Brisbane on the Wednesday night/Thursday morning and with the NZ Post depot at ChCh on the Friday morning. All customs and arrival processes complete. A little dearer that some some similar previous consignments but basically what I expected, so easy to deal with. Thanks again Vikas and team.
Timothy Pawlowski
10 hours ago
all in all a fairly smooth and efficient process. have used before and will use again
Product Review
Pedro Rezende
13 hours ago
Martin at Pack & Send was incredibly friendly and helpful. He assisted me with everything and made the whole experience easy. Will definitely be coming back!
Sue Rands
109 days ago
I had'nt heard of Pack& Send (Subiaco)until a relative in Perth suggested I send one box of goods from Perth to the Gold Coast with them. The Help I got from the staff at Subiaco was excellent. The box suggested and duly selected along with the weight range, packing materials. The sevices offered and the cost was excellent. The speed of delivery (5 days) .This is the second time I have used Subiaco Pack & Send. It is cost effective and again speedy delivery (5 days). This time I collected the box from Pack & Send Southport Gold Coast and the same friendly very efficient service was provided. Thank you for an excellent service. Roger R.
Carlos El Latigo
14 hours ago
Harry and Pack & Send have been a god send for our business here in Altoona North. We've found the service to be friendly and efficient and if there are any details which affect how we need to prepare parcels better next time, we are always informed. Highly recommend.