We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,177 reviews
Kay Christensen
11 hours ago
The service was the best! From start to finish they were amazing. Will be using them from now on!
Arron Orlando
11 hours ago
I can't recommend Lachlan and the team at Pack & Send Kings Cross highly enough. I recently used them to move my belongings from Sydney to Perth, and the entire experience was seamless from start to finish. Lachlan was incredibly responsive throughout the process, always quick to answer my questions and keep me updated, which made what could have been a stressful move feel effortless. The pricing was very reasonable, especially considering the level of service. Everything arrived on the exact day I moved into my new apartment, which made settling in so much easier. That reliability and coordination took a huge weight off my shoulders. Lachlan genuinely went above and beyond to help, providing great advice, making the process simple, and ensuring everything was handled professionally from collection through to delivery. If you're looking for a dependable, well-priced, and professional shipping or moving service, I wouldn't hesitate to recommend Pack & Send Kings Cross. Thanks again, Lachlan, for making my interstate move such a smooth experience!
Leslie DeSilva
14 hours ago
I'm just very happy because that box got to my daughter on her Birthday. Thankyou!!
Stu Quinn
14 hours ago
Rose C
14 hours ago
Very easy to do, quick arrival of packages, and great price.
Peter V V
14 hours ago
Daniel Whitfield
14 hours ago
Lynda Sarich
14 hours ago
Abhay Hans
13 hours ago
Items arrived in nz within 2 days. Thanks Harry
Phil Nicholls
11 hours ago
What a pleasant, personable and professional experience. I had some documents to send to the UK by courier. Driven past the shop front many times and so I thought I would give it a try. Glad I did. You’ve got to support a local business👍