We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,275 reviews
Jawid Khawar
3 hours ago
The team members here are exceptional. They provided comprehensive assistance. Thank you very much.
Paul Benjamin
3 hours ago
Wonderful service, exceptional business to deal with. Thanks!!
赵钰茗
1 hour ago
The staff Fadi is pretty good!He is patient and kind, helping me send an Email to others. I really appreciate his help. A wonderful experience in Pack&Send Grennslopes.
connor hurrell
1 hour ago
Recently dealt with michael, excellent customer service on both occasions made sending my packages easy! Thanks again!
Robert Alexander
3 hours ago
Andrina was extremely helpful with sending our package to the US and assisted with packing and all the supporting paperwork. Very prompt service.
Lilly Hollstein
4 hours ago
Wonderful to deal with, very quick turn around, great communication. Would use again and recommend
pavith januja
2 hours ago
Very fast delivery and friendly team.
Jerome Cousins
21 hours ago
I forgot an item at a restaurant while on holiday in Melbourne, and Pack & Send St Kilda Rd were so easy to deal with - they went and got the item for me, packaged it, and sent it back to me overseas. A+ service, thank you!
Ken Liang
1 day ago
Prompt & friendly service, many thanks!
Marise Maas
1 day ago
Highly recommend Pack & Send Altona. The service was friendly and easy. My parcel arrived in the USA super fast without drama. Much appreciated, thank you!