

We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2023.
What they're saying about our services
4.6
from 40,252 reviews
M R
11 hours ago
Highly personal and efficient service extended by Sam & Merina. Very helpful throughout the process including assisting to repack the item (laptop) to protect it from damage. Amazing dedication to customer service. Highly recommended.
Corinne Lorraine
14 hours ago
Big thanks to Pack & Send Midland for the speedy delivery of my artwork! My client was especially impressed with the quality of the packaging—fantastic job all around. I’ll definitely be using your services again! 🙌
Jacob Pitts
14 hours ago
A huge thank you to the team at Pack & Send Gepps Cross! They recently helped me ship an exhaust system I purchased in Adelaide over to Perth, and the service was outstanding. The packaging was next level, honestly better than what you’d expect from the manufacturer. Every part was carefully bubble wrapped, packed neatly into a crate, and secured with extra foam padding to ensure it arrived safely. The team were not only friendly and helpful but also efficient. I dropped the exhaust off, and they had it ready for dispatch the very same day. Shipped on a Friday and it was already at my door by Wednesday, can’t complain about that! Thanks again for the great service!
Adrienne Paget
14 hours ago
Such a pleasure to deal with an owner operator. Husband and wife were both so helpful, patient and professional. Great service and fairly priced.
Siobhan Aitken
14 hours ago
Great communication and made it easy for a first time customer sending a large package interstate. Will use again!
Aditya kaith
17 hours ago
Good staff
4ri _
18 hours ago
Fast and reliable. Nitin was very helpful!
Simon
1 hour ago
Fast and efficient service combined with great comms on progress via portal
Trustpilot
Sally Dunbar
19 hours ago
I have used pack and send Fyshwick for years now to pack and deliver artworks. They are the best business to deal with. I honestly don’t have a bad word to say about them. They are excellent at communicating, efficient and always friendly. Nothing is a problem for them. Highly recommend.
Michael Nguyen
17 hours ago
Great service from the team here. highly recommend for easy shipping solutions