Best Rated Courier Service

Daniel Galbraith

Exemplary service and competitive pricing - highly recommended. We had the pleasure of working with Selz at Pack & Send Toowong to organise shipping Kickstarter backer rewards overseas. We're independent board game designers, and used Pack & Send to ship batches of merchandise safely to regional fulfilment centers in the UK, US, as well as a domestic center in Sydney. The items themselves were relatively fragile and needed to arrive at their destinations rapidly. Selz was incredibly helpful throughout the entire process, not only handling both the wrapping and preparation of the items for shipping, but assisting us in navigating the US customs documentation and tariff forms. We couldn't be happier with the service that Pack & Send provided, and we would absolutely recommend them to anybody requiring rapid, well-organised shipping.

Google

Ida Niedrich-WakeupYourMakeup

Today was my first experience using Pack & Send Morley, and I can confidently say it will not be my last. After five days of being let down by other couriers, I contacted Pack & Send Morley, and the service I received was exceptional. Their attention to detail and responsiveness truly stood out. Everything was handled efficiently over the phone and via email, and, impressively, the pickup and delivery were arranged on the very same day. I would like to extend a special thank you to Derrick for his outstanding care and professionalism. He ensured that everything was organised within hours—something other providers had been unable to achieve. The pricing was excellent, and the level of service was second to none. I will certainly be using Pack & Send Morley again in the future and have given the details to our Head Office in Sydney. Thank you, Derrick ~ Pack & Send Morley, Western Australia.

Google

Graeme Jamieson

An pleasant transaction with a positive outcome.

Google

Carol Hoyle

An expensive crystal item to go to the other side of the country. Excellent service and advice from Liam with a follow through of photos to show how the item was packed as this person was a worrier. Looks secure and safe with lots of fragile and this way up stickers. Not the cheapest way to send a large item but for safety and security it’s the way to go. Will contact the purchaser on arrival at their end to really put my mind to rest 🥴

Google

Audrey Rawinski

Pack&Send were amazing, they got back to me very quickly from my online enquiry. They were so helpful and professional. My large packages were collected the same day and delivered interstate by the next day. Very happy with their service and would highly recommend them.

Google

Bozena Blaszczakiewicz

Stella is very helpful and the service is great.

Google

Kellie Dux

They had trouble finding my parcel but the guy was very apologetic and helpful.

Google

evilknevil

I used them twice so far and always nice and polite also very helpful in every way

Google

Quoc Minh Nguyen

Very disappointing experience with PACK & SEND. We booked a pickup while relocating from Perth to Adelaide. On the scheduled day, nobody came to collect our boxes and we could not reach anyone by phone. The following day, we were told the pickup had been missed due to a public holiday in Melbourne (but there was no public holiday in Perth), and a new pickup was arranged for the day of our flight. After waiting for hours, we received an email claiming that we had missed the pickup. PACK & SEND stated that the driver had attended but could not contact us. However, we were home the entire time and no one called, rang the doorbell, or knocked on the door. We were then told to take the boxes to their depot ourselves, despite having paid for a pickup service. With a flight to catch that evening, we had no choice but to spend an additional $68 on an Uber to transport the boxes to the depot. The situation caused significant stress and nearly resulted in us missing our flight. In the end, we paid for a service that was never properly provided, incurred additional costs, and received no meaningful resolution. Poor communication, unreliable service, and a complete lack of accountability. I would not recommend PACK & SEND based on my experience.

Trustpilot

Quoc Minh Nguyen

Very disappointing experience with PACK & SEND. We booked a pickup while relocating from Perth to Adelaide. On the scheduled day, nobody came to collect our boxes and we could not reach anyone by phone. The following day, we were told the pickup had been missed due to a public holiday in Melbourne (but there was no public holiday in Perth), and a new pickup was arranged for the day of our flight. After waiting for hours, we received an email claiming that we had missed the pickup. PACK & SEND stated that the driver had attended but could not contact us. However, we were home the entire time and no one called, rang the doorbell, or knocked on the door. We were then told to take the boxes to their depot ourselves, despite having paid for a pickup service. With a flight to catch that evening, we had no choice but to spend an additional $68 on an Uber to transport the boxes to the depot. The situation caused significant stress and nearly resulted in us missing our flight. In the end, we paid for a service that was never properly provided, incurred additional costs, and received no meaningful resolution. Poor communication, unreliable service, and a complete lack of accountability. I would not recommend PACK & SEND based on my experience.

Trustpilot