We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,218 reviews
Aiko Robinson
1 hour ago
So knowledgeable in fine art packaging. I’ve sent both locally and internationally, framed and unframed and it always arrives fast and safe. It is expensive, but for a reason, it truly is the safest and quickest way to send fine art. The staff always offer more cost effective ways of packaging and delivery, they always ask for your special requests. Very thorough, I highly recommend
Isaac Machera
2 hours ago
Awesome. I am impressed that the parcel was delivered at the door step. Amazing that the parcel arrived a day before the scheduled time. Keep up the excellent work.
Gmail Roo
1 hour ago
Thank you, Peregrine my brother in law has informed me the Eagle has landed safely without a feather out of place. Thank you for being so efficient. I would recommend Pack & Send to people wanting to know of a packer Best wishes Roo Rawlins
Humans and Hounds
2 hours ago
Appreciated the helpful assistance during a stressful time to bring my laptop back after it being lost onboard a flight to Sydney - and my laptop thankfully found - had gone onto the Gold Coast. Packed very thoroughly and arrived back safe and sound! Thank you!
Richard Beiers
1 hour ago
Neptune
8 days ago
Great service wonderful fantastic products and prices and friendly customer service Gurkan was very helpful thanks 👍
Jae UC27
1 day ago
Friendly, reassuring service. Goods were delivered intact as promised. I recommend this service.
Heather Nicholls
1 day ago
Excellent service. Parcel delivered on time and in good condition
Brent Cole
1 day ago
Great to deal with, needed item set to Gold Coast arrived the next day
Mark Lenon
1 day ago
Michael was a pleasure to deal with and did an amazing job at picking up my artwork, professionally packing and sending it. The artwork was important to me and I sincerely appreciate his efforts. Highly recommend!