Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,915 reviews
Frank Hancock
18 minutes ago
Terrible experience, expensive with cost on insurance, painting arrived damaged, I sent pictures of damage, they requested repair quote, I got a reasonable quote from local restorer and submitted, they ghosted me for 6 weeks not responding to 4 e-mails and then wrote me saying "it would be difficult to submit a claim on my behalf." Very disappointed in communication and why buy insurance if it does not compensate for actual damage?
Thom Yates
1 hour ago
Mike was very helpful along with Pack & Send who had a fast, reliable and great service and kept me updated. Thanks Guys!
Chris
1 hour ago
What a rarity to be so pleased with a service you want to write a review. Prompt delivery, great proactive communication. Thanks Mohammad!
Dexter Lola
1 hour ago
this amazing team transported my dream guitar and made the process so easy, assured and safe ❤️ 10/10 🥰
Mark Deocareza
1 hour ago
It was my first time sending a package with Pack & Send and the young lady made the process nice and easy.
John
1 hour ago
First time user of Pack&Send and they were fantastic. Short notice job, pick up and delivery, on time and no hassle. I could not be happier. John
Keshava Ratnavibushena
1 hour ago
We engaged Pack & Send Circular Quay for a large, time-sensitive delivery operation and were thoroughly impressed from start to finish. The team's communication was outstanding—they kept us informed every step of the way with regular updates until our package arrived safely at its destination. Their professionalism, responsiveness, and attention to detail gave us complete confidence throughout the process. We highly recommend Pack & Send Circular Quay to anyone requiring reliable courier services, particularly when facing tight deadlines. Special thanks to Channan, Ramya, and the entire team for their exceptional dedication to customer service. We will definitely use their services again.
Sigma
1 hour ago
Absolutely fantastic service from John and his team at PACK & SEND Gepps Cross. They were professional, responsive, and handled my shipment with great care from start to finish. Communication was excellent throughout the process, and everything arrived safely and on time. Highly recommend them for anyone needing reliable shipping, packaging, or freight services. Will definitely be using them again!
Heather Pollice
1 hour ago
Pack & Send came highly recommended to me for shipping fragile items interstate and gosh did they live up to expectations! John's professionalism, patience and exceptional ability to make the process (one I had anticipated might be very difficult or even impossible), smooth and completely hassle free is absolutely commendable. Trust Pack & Send to complete your shipment safely, on schedule and with the utmost courtesy!
Karl Hitchcock
1 hour ago
Very helpful at this store, I made a market place purchase which was dropped to them and they packaged it all up ready to go, thanks!! a great help!!