Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 40,165 reviews
Alan Maddock
4 hours ago
Hi My wife left her cardigan at the airport whilst boarding and we were advised by the airline staff to go to lost and found at the next airport which we did and then were told to call the airline and that took forever as you have to fill out form online then we were told it could take 7 days days for then to look for it and get back to us this was no use as we are travelling We received you guys contact info and called you and the cardigan arrived next day thanks again
Pam and Robert
5 hours ago
Another great service by Pack&send. My item was picked up, brought back for wrapping and packing then on its way to me delivered in perfect condition - as always. I cannot say enough positive things about this company and the wonderful people who work there. First class, first choice.
Product Review
Tim Lynch
4 hours ago
Dean and the team are always super helpful and really go above and beyond 👌👌👌
MarkAndTracey Radivojevic
11 hours ago
Kartik Kunasegaran
10 hours ago
I am so grateful to James @ Pack & Send, West Ryde for being so patient & kind with my delivery for several months as I had to sort out some admin issues before receiving the delivery. All my boxes arrived safe & sound at my destination and for a very reasonable price too! Highly recommend these guys if you’re looking to get your items shipped anywhere in the world 😊
Don & Rhona Fraser
10 hours ago
I have utmost confidence in Pack & Send as they are always easy to deal with and take the pressure off myself getting a document or parcel anywhere in the world, efficiently & successfully. They are professional, friendly, helpful and knowledgeable and get everything done quickly with no fuss. Thank you.
Christopher Hayes
10 hours ago
Jordan Korfiatis
10 hours ago
Dean and the team are really helpful, we went in store and they provided exceptional service and rates that we couldnt find anywhere
Kerrilyn Marshall
1 day ago
The team at Pack & Send were very professional, quick to respond and a pleasure to deal with. We had an urgent parcel to send that needed to go out that day and they made the whole process stress free and seamless.
Eric Parsonage
1 day ago
Taking a chance I bought a bargain from the TradeMe auction site in NZ. Little did I know at the time collection was in the middle of nowhere. It was turning into such a disaster I was thinking of abandoning the purchase. Then I remembered I had a really good previous experience with PACK & SEND Gepps Cross. So I asked for their help. They sorted everything, including collection from a remote place, customs and import papers. When the item arrived instead of weighing the 22kg that the vendor claimed it weighed nearer 27kg. Even this was taken in their stride. I thoroughly recommend PACK & SEND Gepps Cross.