Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,314 reviews
Helen Kardamis
9 hours ago
I highly recommend pack and send for deliveries. They were fantastic. I had some very important pieces of artwork that needed to be sent overseas, and it all went without any problems. From the moment they picked them up, to packaging (sending photos at every step), to tracking the paintings and upon delivery too. The communication was always happening whether by phone, email or text, I knew exactly where they were at any stage. I will definitely use this company again.
JX
15 hours ago
Great experience overall! Got my ski helmet safely packed, nice service as well! Recommend!
Diane
10 hours ago
Absolutely great service, I was extremely impressed and I will definitely use and recommend them
Trustpilot
Juan Ignacio Sanchez
14 hours ago
Thank you David for a great service throughout our pallet deliveries between states for our Photo Booth Business. We highly recommend using Pack & Send Surry Hills!
Kay De Graaf
15 hours ago
Fantastic service from Pack & Send Townsville! Thank you for the quick turnaround and clear communication.
Hannah Brown
15 hours ago
I highly recommend Pack and Send South Yarra. I had such a great experience with Mrunal. Her communication was clear, and she made the process of getting my (fragile!) items sent from New Zealand to Australia so easy, including organising all of the behind the scenes with the New Zealand branch. Thank you!
Ben Jeffares
1 day ago
Helpful & easy to deal with.
Asdf
1 day ago
Harry Twohig
1 day ago
Tim offered a very professional and cost-effective service, helping to organise a last minute courier with very specific delivery requirements for an event in Adelaide. He even came to campus to collect our items to ensure they could be posted by road. I recommend Tim and his team without hesitation.
Lokhilesh Takoor
1 day ago
Unprofessional behavior