Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,037 reviews
Richard Boaden
18 hours ago
Great helpful service arranging transport of a bike from NSW to Melbourne. Hassle free. All I had to do was ask!
Lutz Ehrlich
19 hours ago
We had a bit of stress due to an Outback Spirit expedition through the Kimberlyl - OutbackSpirit had super strict size/weight requirements and they would NOT help in any way to ship excess luggage at all. So, Pack&Send to the rescue. While researching options and timing, Rukhsar Dubash was SUPER responsive and helpful. She guided us through the timing options, even offered to hold luggage a few days so it wouldn't arrive too early at our destination. no doubt, Rukhsar was a joy to work with. I can fully endorse Pack&Send... Cheers
jake crew
18 hours ago
I needed to arrange for a lost mobile phone to be collected from Melbourne Airport and delivered to me in NSW. I had the pleasure of communicating with Muskan, who assisted me over the phone throughout the process. They made everything so much easier and significantly reduced the stress of trying to recover a lost phone. The service was smooth, professional, and very reassuring from start to finish.
Gary Lloyd
18 hours ago
Pack and send made the whole process very simple. They collected the goods in a timely manner and delivered with no problems at all. The goods arrived well packaged and on time. Would recommend as a reliable courier.
Flor Marie Alonso
18 hours ago
Very helpful and efficient.
nassim harchaoui
19 hours ago
Brilliant service and very efficient. Ordered Wednesday just before 2pm and it arrived to Melbourne from Sydney just before Midday on Thursday. Very impressed and would definately recommend!
Ari
19 hours ago
Amazing service, required a pack sent from Sydney to Tasmania overnight and Sandeep made it happen with no fuss at all. Highly recommended, thanks for everything mate
Kerry R
14 hours ago
Good prompt service
Trustpilot
Kerry R
1 day ago
Good prompt service
Trustpilot
Jo Baee
1 day ago
It closes at 5pm. Google Maps is currently showing it closes at 5:30pm!