Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 40,287 reviews
Paul A M
11 hours ago
Awesome work. Good responsiveness and follow up and attention from the team
Product Review
Ambadi Reghunath
17 hours ago
Pack & Send Homebush made my move from Australia to Malaysia completely stress-free. Shailendra was amazing to deal with—friendly, easy to talk to, and always clear in communication. He understood my needs perfectly and kept me updated throughout the process. My boxes arrived on time and were delivered right to my door with ease. Highly recommend their service!
Denise De Rose
16 hours ago
Very impressed with service and efficiency of getting our daughter’s passport from Cairns to Nelson in record time. Our daughter was extremely happy and very much relieved. Thank you.
Tracey Moriarty
15 hours ago
They were so polite, helpful and couldn’t believe hiw quickly they solved my pick up problem and my item was on its way here before I could say Jack Robinson Great work guys Made my day
Lisa Caine
17 hours ago
Great service today at Balcatta Pack and Send. Thanks Michael for your helpful & professional service today - very much appreciated!
Eloise Bathersby
16 hours ago
Huge thank you to the team at Pack & Send Northlakes for their incredible service. We had a last-minute delivery to a regional location after other courier options fell through, and they absolutely saved the day. The team went above and beyond to ensure our items arrived safely and on time. If you’re looking for a reliable service to send anything from small parcels to larger items, I couldn’t recommend them more. It’s such a relief knowing your items are in safe hands.
Andrew Douglas
15 hours ago
First time using pack and send and was very happy with the service and they called back when they said they would to confirm a query I had. Will use again in the future
Orlando Carvajal
16 hours ago
Great services, recommended
Simon Bailey
15 hours ago
Extra collection charges not clear with quote, which was demanded after collection of my parcel
Matt & Michelle Cobb
17 hours ago
Amazing! Prompt and professional. My daughter is very happy to get her lost personally belongings returned from the airport to the country. Thank you!!