Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,761 reviews
Emma Lunn
1492 days ago
great service - Very helpful and friendly staff. Always very helpful and efficient
g singh
449 days ago
Vineet and Adrian Lee are fantastic team at Apck and Send. Very cooperative, reasonably priced and always happy to support. I strongly recommend their service!!
Travis Edwards
7 hours ago
Received damaged goods from poor handling.
Emily Heath
7 hours ago
Pack and Send held art for me as a complementary service for the Glebe Art Show. Great to see a business supporting the local community!! Plus they have an adorable pup guarding the shop. What’s not to love?
Ishrat Hasan
6 hours ago
Good experience. A little expensive but good service. Picked up from home, delivered promptly!
Gwen Gunn
6 hours ago
I can’t thank Merina & Sam enough for his kindness, patience, and support. We initially planned to ship our belongings, but unfortunately, some unexpected costs came up, and we couldn’t proceed with the shipment as planned. Instead of leaving us to figure everything out on our own, they kindly offered to store our belongings for a few days while we worked on finding another solution. Their generosity, flexibility, and willingness to help during a stressful time truly meant so much to us. It’s rare to come across a business that genuinely cares about its customers and goes above and beyond to help. I’m incredibly grateful for their support and would highly recommend Pack and Send Burwood Village to anyone looking for shipping services. Thank you so much for making a difficult situation a little easier for us! <3 Gwen
Louis Oosthuizen
7 hours ago
The best thanks to the team at Mackay pack and send always friendly always willing to help
Kristy Goodwin
7 hours ago
Beyond exceptional service from Dave & the team. 10 stars for every aspect from the moment I called, level of care for my packages to the delivery. Could not recommend higher. Thank you so much team
Lisa Kay
7 hours ago
The team at Hobart Pack and Send were truly fantastic. Highly recommend this team. They got my goods delivered to NSW promptly with great communication.
Dollsen Tubera
6 hours ago
It was my first time sending boxes! And I needed it sent interstate. I had no clue at all until Shailen has assisted me with excellence! He has been very patient and kind. He made it very easy and simple for me. I would not recommend anyone except this company/branch! Amazing experience 11/10 ✨