Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 40,755 reviews
harry guraya
47 minutes ago
Pack & Send altona service was excellent. The team responded promptly, carefully repacked my parcels to ensure the contents were well protected, and handled everything in a highly professional manner. The delivery from Melbourne to Naracote, SA was completed within just a one days, which exceeded my expectations. I would highly recommend their services Harjinder Virk communication was really great help.
Barry Mason
3 hours ago
Disappointing that nobody available on Saturday 7/2/26 despite all references showing the office is open
I
8 hours ago
Ole Nielsen (Ole-Rambo)
10 hours ago
A fantastic and quick service very friendly but still professional. I can highly recommend their service thank Vikar for your friendly service
jason quinlan
9 hours ago
Good stuff to work with,and delivered within two days (Newcastle to Brisbane)
Edith Costello
9 hours ago
Thank you Bob for all your help today, exceptional customer service from start to finish. Highly recommend!
AJM Direct Solutions
9 hours ago
Excellent service and fast, really appreciate how fast my package was delivered
Leigh Mellington
10 hours ago
Awesome service, never any issues. Stuff gets to where it needs to, when it needs to!
Stephan Laurent
8 hours ago
Excellent Service, very helpful team Well done 👍
Jason S
4 hours ago
Package was not picked up after 7 days. I received no follow up emails or calls after calling about it not being picked up after 3 days. Have asked to cancel and get a refund.
Product Review