We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,083 reviews
Darren Hall
5 hours ago
Pack & Send we’re amazing to deal with ,making it incredibly easy .They organised collection and delivery. Great service very quick
Severine Pereira
6 hours ago
I have recently send an urgent courier and have been impressed by the service & speed of how soon it was received in India. I would highly recommend their services to anyone who is looking to send important Documents and consignments.
Maryam Hosseini Envista
5 hours ago
Excellent service from Vasu and the team at PACK & SEND Adamstown. Great communication, proactive updates, and they went above and beyond to ensure a smooth delivery. Highly recommended!
Steph
6 hours ago
Best people! Highly recommend ☺️
Martin Ayers
5 hours ago
I used Pack & Send Subiaco to ship a large painting from Perth to Melbourne. It was reasonably priced, arrived quickly and was extremely well packed. Mt preferred packer/shipper is always Pack & Send.
kerry mattson
5 hours ago
Very efficient. Goods arrived interstate in perfect condition and a day earlier than expected. Recommend Sanchit! Thankyou
JULIA HUBERT
6 hours ago
Broke my collar bone and 2 ribs in Melbourne. Unable to manage suitcase for flight home to GC, engaged PACK and SEND to organise getting my case back for me. EXTREMELY grateful . Great to deal with, service fantastic. Very impressed. Would not hesitate to use again. Julia.
Andrew Johns
5 hours ago
I've recently had the pleasure of dealing with Pack & Send West Perth in using their expertise in packaging and sending me a parcel from Perth to the Hunter Valley NSW. I couldn't have asked for more , very friendly and courteous , a very reasonable quote and amazing service in having the parcel delivered so quickly. I have absolutely no hesitation in recommending them and will certainly use them again when the need next arises.
Who Cares
5 hours ago
I’ll take my issue to head office since pack and send Townsville don’t respond to complaints in a timely manner
Jill Tucker
1 day ago
Fantastic service. Answered all my questions quickly and professionally. Item was collected and delivered door to door very promptly. Thanks guys!