We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,203 reviews
Tan Hock Hai
3 hours ago
So happy! The service was excellent! 🫰
Brondy 77
3 hours ago
Best service here guys. Mark and Michael helped me out recently with a package over east and I couldn't be happier with their service. These guys actually care and will look after you. Highly recommend and trust these guys 100%.
Richard Chan
3 hours ago
Used for a marketplace purchase, first time for me i was so nervous but it ended up being so easy and worked flawlessly!!! I have the confidence to do this again now.
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Toni
4 hours ago
Pack n send were very good. Picked my 11 boxes up at Airlie Beach. They were on time Friday morning, and delivered to Port Stephens on Wednesday afternoon. They even packed my small boxes into larger ones to save me money. Jenny replied to emails very quickly.
Product Review
Patricia Garcia Mussio
8 hours ago
Excellent service from Pack & Send! The staff were extremely attentive and helpful throughout the entire process. Everything was handled efficiently and professionally. They even allowed me to make the payment over the phone, which made the whole experience quick and hassle-free. Highly recommend!
Toni Martin
9 hours ago
They did a great job. Picked it up on time and made it from Airlie to Port Stephens in 5 days. They also repacked my small boxes into larger ones to save me money.
Mayra Treacy
8 hours ago
Danny Siva
8 hours ago
PACK & Send is an excellent courier service. Super Fast delivery, excellent communication. Michelle was excellent in providing extra packing option and advice to ensure item is not damaged during travel. Highly recomended to All for your courier & postage needs. Thank you.
Trisha Cruz
9 hours ago
So happy we went with Pack & Send for our shipments across the country. We had to send large items from Western Australia, Victoria and Queensland, and Pack & Send handled everything very professionally and efficiently. Henil from Pack & Sent Moorabbin was extremely attentive, responsive and helpful getting all the deliveries across.
Greg
3 hours ago
I deal with the Sydney Pyrmont , Johnny Tao, I have been dealing them for a number of years now , and their service is impeccable, always reliable and well packed. The Pack and Send tracking system could be significantly better , but otherwise great service.
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