Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,783 reviews
Karen Masson
4 hours ago
Professional, polite and expedient in their service, care and delivery. Thank you Heather and Dave. Highly recommend Pack and Send Surry Hills. Would not hesitate to use them in the future.
KUPHSER
4 hours ago
Excellent service throughout entire process. Highly recommend
Anne Harlow
4 hours ago
Fantastic service - friendly, fast, would definitely recommend
John Humar
1 day ago
It was a smooth and seamless transaction. Parcel arrived on time. Well done Virk.
Peter Morgan
1 day ago
I strongly recommend Pack and Send. As a first time customer, I organised my deleviries over the phone and Maria from the Wollongong office was fantastic, making the whole process simple and fast. Delivery was super quick and tracking excellent. I won't hesitate in doing business with Pack and Send again in the future.
Lindsaye Brown
1 day ago
Goods arrived undamaged in a timely manner..
Raj Chandiok
2 days ago
Excellent network of Franchise Partners who are committed to delivering an outstanding customer experience no matter what they are packing and shipping! Wonderful people backed by very knowledgeable people at head office!
Product Review
Sue
2 days ago
From start to finish dealing with Pack & Send was seamless & extremely professional. We required a print to be collected and delivered to our home. They were prompt for pick up and the print came directly to us handled with care by their delivery person. Their rates were very reasonable. We’d definitely use them again.
Simon Flower
2 days ago
Efficient Follow Through, No Fuss, Very Happy
Sabine Flenady
2 days ago
This was the easiest ever of posting something overseas. Everything was smooth there were no delays, there was no breakage. Everything arrived in order on the other end. It was consigned on a Monday and it arrived in Europe on the Thursday. Great service and help. Nothing was a problem thanks to Shiva and the other team members in the warehouse. Thank you again for all your help.