Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,799 reviews
Giorgio Mellos
4 hours ago
Very happy with the service provided by the Hobart team. Needed to ship a gearbox interstate for a customer of mine, not an easy task at all and they were accommodating and helpful throughout the entire process. I will definitely be using them more for freight and items in the future. Thanks guys!
M _M
1 hour ago
Helpful staff, fast postage. They were able to collect a multiple-item order from Pickles Auctions, combine into one shipment and get it across the country promptly.
Alan Wilkinson
4 hours ago
Pack and Send, Marrickville has been a most co-operative and attentive company. The staff members are invariably polite and helpful. I have had items ranging from delicate china to smaller furniture shipped from Sydney to Armidale (600 kms). Every item has arrived in perfect condition, in good time and well-packaged. It is a pleasure to recommend this company.
Sean Carter
4 hours ago
Online price calculator was not accurate but the package arrived at it's destination quicker than expected.
Gavin Watkins
456 days ago
Pack & Send Marrickville are the courier of choice for my business! Once again excellent pricing, packing and fast and reliable shipping to South Africa. Great teamwork!! . Thanks!! Gavin, Redfern Art Gallery, Sydney
Jillian Zsidy
8 hours ago
Andrew was excellent - set clear expectations about delivery cost, time and potential headaches, then exceeded the expectations set. Highly recommended!
Ray Mc
5 hours ago
We had a great result and great service for what was a challenging request. Dryden at Boronia was really helpful with the job and is to be commended.
Product Review
Dawn France
1 day ago
Appalling - Booragoon lied and misled me - and still package is undelivered although paid $180 for service - Aus post would have been quicker - continually lied to as to whereabouts of where package was!
Trustpilot
Christoph Straka
1 day ago
We sent our two suitcases to our hotel in Brisbane while we were in the Outback. Everything worked perfectly! The drop-off process was quick and easy, and the suitcases arrived at the hotel promptly and safely. We would definitely use this service again.
Payal Manjrekar
2 days ago
Outstanding service for international shipping. The booking process was straightforward, delivery was timely, and the overall experience was completely stress-free. Harry provided exceptional customer service, always responding promptly and ensuring everything was handled efficiently. His professionalism and attention to detail made the entire shipment process seamless. I would not hesitate to use this company again and highly recommend them to others.