Best Rated Courier Service

Frances Boxsell

I chose this courier after searching online. I had no recommendations so it was just by chance. I am so pleased I did. Vikas was very helpful, and when I explained my parcel contained not a valuable, but a very sentimental gift for my granddaughter, he made sure it had enough packing and protection. Parcel arrived even earlier than expected and I received an email advising me of delivery. I felt Pack & Send Caboolture cared for me as a customer, and I would thoroughly recommend them.

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Zima Anderson

The team at Pack & Send are patient, attentive, clear in communication and delivered my paintings fast, safely and efficiently! Highly recommend!

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Najmeh Ehsani

I am writing to make a serious complaint about the extremely rude and unprofessional behaviour of one of your staff members. My experience with this employee was completely unacceptable. His attitude was disrespectful, aggressive and extremely unpleasant. He clearly does not know how to communicate with customers appropriately or how to speak to people with basic respect and professionalism. The way he spoke to me was absolutely unacceptable. Instead of trying to assist me, he made the interaction unnecessarily difficult and uncomfortable. His tone, attitude and manner of speaking were very disrespectful, and I was shocked by the way a customer was treated. Customers should not have to deal with staff members who behave this way. Being busy or having a bad day is not an excuse for speaking to customers disrespectfully or behaving in such an unprofessional manner. I strongly request that management take this complaint seriously and investigate this employee’s behaviour. I also expect appropriate action to be taken, as this type of customer service is completely unacceptable. I would not expect anyone to be treated the way I was treated during this interaction.

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Lisa Rees

I cannot recommend PACK & SEND North Sydney highly enough. Their team managed the international packing and shipment of three large original artworks from Sydney to Los Angeles for my exhibition, *Voltage of Hope*. Transporting original mixed-media artworks overseas was a significant undertaking, but the care, professionalism and attention to detail shown throughout the process gave me complete confidence. The artworks were expertly protected and packed into a custom art case, and the team kept me informed as the shipment progressed. Everything arrived safely and on time, ready for installation at the Los Angeles exhibition. This was an incredibly important shipment for me as an artist, and I am genuinely grateful for the care the North Sydney team took with my work. Professional, responsive and highly experienced. I would absolutely trust PACK & SEND North Sydney with my artwork again.

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Margaret Vickery

Fast and very helpful.

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Joanne Andersen

Booking process is very easy to follow, Rates offered seemed competitive. Item was picked up and delivered in the timeframe stipulated. Very happy with the service and I would recommend them to others looking to send packages.

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Robert Curtis

Simple and easy process, very fast delivery

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Mitchell James

WARNING: Think twice before using PACK & SEND Sydney City! Absolutely outrageous pricing. This place is an absolute rip-off, charging significantly more than other stores for what should be straightforward packing and shipping services. The price difference is ridiculous, and it genuinely feels like you're being taken advantage of. Do yourself a favour and shop around before handing over your hard-earned money. You can find significantly better pricing elsewhere, so there's absolutely no reason to pay these inflated prices. If you value your money, STAY AWAY and get quotes from competitors first! Don't walk in blindly unless you're happy to have your pockets emptied. Very disappointing experience. Absolute rip-off. Avoid!

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Kym White

I've used other couriers & other pack & send branches. I highly recommend the team on Hanson Rd Wingfield. Easy and friendly to deal with . Cheaper than other couriers. Thanks guys you are now my go to courier.

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Marion Wright

great service and handy to the workshop

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