Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,780 reviews
Mona Chahine
9 hours ago
Great service. Harry very nice to deal with & knows his stuff. Packages always on time. Highly recommend him.
Lee-Anne Courtney
11 hours ago
We entrusted a piece of precious artwork to Pack & Send Tweed Heads. This is the first time using a courier service, so we were a bit strained by the price, but everything is impacted by global events, so we are glad we used them. Their thoughtful care was evident throughout the process, and it arrived in perfect condition.
Phil Russell
11 hours ago
Solazone Victoria
11 hours ago
Helpful and very friendly
Patricia Rust
11 hours ago
Keith Mcinnes
11 hours ago
Fast delivery, something that is lacking in regional areas. Organising online was easy to do. Prices did tend to be a bit high but the service was there.
Trustpilot
Alan Daniel
16 hours ago
The guy I eventually got the parcel from was very nice even though I was telling him in no uncertain terms that he wasn't to blame but it was the second time in 2 weeks they didn't bring the parcel to the house I made sure I was home all day and the second time I watched him pull up and Just drive off so the people are nice but they have to do something about there delivery people.
Tracey Rice
1 day ago
I had an excellent experience with Pack & Send Eagle Farm. The staff were incredibly helpful, especially the lady who assisted me with freighting my 3 boxes to Townsville- she made the whole process easy and stress-free. Highly recommend if you need to move or send items.
Ben B
1 day ago
I’m extremely disappointed with my experience at Pack & Send Balcatta. I trusted them to handle a fragile religious plaster statue, but it arrived completely broken. The item was packed far too tightly in the box with no proper protective materials, no styrofoam, no packing peanuts, nothing to absorb shock during transit. As a result, the statue had no cushioning at all and ended up shattered. For a business that promotes professional packing and shipping services, this level of care is unacceptable, especially for fragile and sentimental items. I would strongly caution others against trusting them with delicate goods.
Paula S
1 day ago
Excellent service, fairly priced for what was involved. Highly recommended