We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,767 reviews
Margot Renton
2 hours ago
So helpful. Great service. Thanks!
Tony Stamboulie
2 hours ago
Kristy Chan
1 hour ago
Zaman was really helpful and careful in packing my parcel, would recommend this service to anyone who is sending something that requires more attention
Pathmashini Yegambaramu
1 hour ago
Irfan is a great staff member even worked after hours to get a urgent parcel sent through great mate
David Jimmieson
3 hours ago
Very friendly, professional and helpful service.
Barbara Gabogrecan
1 hour ago
Pack & Send really live up to their name. The account is in the name of my dear wife who sadly passed away early last year. That is why I am writing this review. Brett was most helpful in getting me the quote very quickly, but sadly informed me that the couriers will no longer pick-up from George Town. The item I sent was a large painting, which was going to a client in San Remo, Victoria. The client rang me excitedly to tell me it has arrived yesterday, which was the estimated time Brett gave me for delivery. She said it was so well packed, that ablsolutely no damage had accurred during transit. There is no better recommendation than that of a happy client. Well done tean at Pack & Send, Hobart. Peter ( Another happy customer)
Emma Lunn
1493 days ago
great service - Very helpful and friendly staff. Always very helpful and efficient
g singh
449 days ago
Vineet and Adrian Lee are fantastic team at Apck and Send. Very cooperative, reasonably priced and always happy to support. I strongly recommend their service!!
Travis Edwards
1 day ago
Received damaged goods from poor handling.
Emily Heath
1 day ago
Pack and Send held art for me as a complementary service for the Glebe Art Show. Great to see a business supporting the local community!! Plus they have an adorable pup guarding the shop. What’s not to love?