We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,247 reviews
Girish
8 hours ago
Easy and fast delivery Online booking was easy and collection prompt
Product Review
customer
8 hours ago
The team in Australia were fantastic. I live in New Zealand and was sending a package from Australia to Romania. A difficult process. But they handled everything fantastic and the communication was superb
Trustpilot
David Hadfield
13 hours ago
Very happy with service quick and efficient, friendly staff.
Lisa Wright
13 hours ago
Thanks Alex for the efficient phone call and delivery of my oversized parcel. Excellent service.
Ayush Indapure
14 hours ago
I had my cabin bag as consignment with passport in it, we had some mix-ups initially with the courier pick-ups but customer service team were quick enough to resolve all my queries promptly.
John Gibbons
12 hours ago
Great experience 5 star service polite and helpful.
Ryan Adam
1 day ago
Brilliant A+
Justanotherguy
1 day ago
Delivery right on time. Very affordable rates. Good customer service. I was a bit reluctant to use their service for sending an expensive item interstate, but now I am glad I used their service. Highly recommended. 5 🌟
Trustpilot
Daddy B
1 day ago
Helped me out in a pinch. Delivered faster than expected
Joy Sales
1 day ago
Service is exceptional and arrived safely.Definitely use pack & send next time.