Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,320 reviews
Temira Wallis
2 hours ago
Had a fragile parcel to send. Staff were friendly, knowledgeable and careful with the item. It arrived sooner than expected in perfect condition. Thankyou for getting the job done so well, much appreciated when you must trust others with precious items.
Alistair Lavery
2 hours ago
Nicolle Martyn
1 hour ago
Highly recommend - fast retrieval of goods left on a plane from an interstate getaway. Kept me informed the whole time.
jodie beadle
2 hours ago
Great service, friendly and helpful staff
Ian Chapman
2 hours ago
I would highly recommend this company and Lachlan in particular- the service was quick and competitively priced, great communication and overall level of service was excellent.
Nomazulu Silandu
1 hour ago
Very friendly and professional staff. Goods are well packed to ensure secure delivery and communication is made from the time the goods are transported to the point of delivery. Which is good to allay anxiety to clients and ensure efficiency of the services.
Helen Kardamis
20 hours ago
I highly recommend pack and send for deliveries. They were fantastic. I had some very important pieces of artwork that needed to be sent overseas, and it all went without any problems. From the moment they picked them up, to packaging (sending photos at every step), to tracking the paintings and upon delivery too. The communication was always happening whether by phone, email or text, I knew exactly where they were at any stage. I will definitely use this company again.
JX
1 day ago
Great experience overall! Got my ski helmet safely packed, nice service as well! Recommend!
Diane
20 hours ago
Absolutely great service, I was extremely impressed and I will definitely use and recommend them
Trustpilot
Juan Ignacio Sanchez
1 day ago
Thank you David for a great service throughout our pallet deliveries between states for our Photo Booth Business. We highly recommend using Pack & Send Surry Hills!