Best Rated Courier Service

Daren

NGL I didn't think you could get service this good. I left a tripod on a business flight at brisbane airport. The lost property team contacted me and recommended pack & send as the carrier to ship back to NSW. The online chat seemed too good to be true in terms of their professionalism to get the item back to me. It cost me around $130 and they picked it up from the airport and delivered back to NSW via courier. I don't think I've ever had a service this efficient in Australia ever. That's like chinese level efficiency lol.

Google

Michael Cotsopoulos

Outstanding service and price. I was able to place a booking online and have a suitcase of clothes collected from a business interstate and delivered to my front door within 3 days for well under $100.

Trustpilot

cami

⚠️ STAY AWAY FROM PACK & SEND! My experience has been a nightmare. My surfboards, valued at US$3,000, were never delivered. PACK & SEND collected my surfboards before even issuing an invoice or receiving payment, effectively holding them hostage for days. They then provided me with an incorrect tracking number and made a serious error on the customs documentation, incorrectly identifying me as a business rather than a private individual. I spent an additional US$4,000 on shipping, insurance, taxes and customs charges That's approximately US$7,000 spent, and my surfboards were never delivered. After reporting the problem, I received unsatisfactory responses and no meaningful resolution. I have lost my belongings, thousands of dollars and all trust in this company. I will be taking legal action to recover my losses, but in the meantime, I urge everyone to be extremely careful before trusting companies like this with their valuable belongings. I would never recommend PACK & SEND to anyone.

Google

Monique Clark

Finally a business that knows the meaning of customer service. Arslan is exceptional. Because of his experience, professionalism & willingness to go above & beyond, my sister's birthday gift arrived on the day! Every other post & courier service told me it wasn't possible or remotely affordable. I was so lucky to have found this business, thank you, thank you, thank you ...

Google

Lee Kahler

Rukhsar was phenomenal. From beginning to end, she made my pick up & drop off of a large quantity of fragile items stress free. I had a small window to have it all collected & delivered & it was done so without a glitch. Brilliant service. 10/10 🙌🏼

Google

Kathryn Kang

I chose Pack&Send Marrickville to provide appropriate packaging for a snowboard and then send the package to a private address interstate. The next day, I realised that I had made a mistake in the delivery address. I contacted PackSend Marrickville and they immediately solved the problem. They alerted the delivery driver and arranging for him to phone the addressee when close to the point of delivery, so as to do the hand-over at the corrected address. This was all achieved seamlessly by person-to-person conversation, aided by the firm's robust data systems. Excellent problem-solving! I will certainly go to Pack&Send Marrickville for all my future courier needs.

Google

Veronica T

Reliable and fast service

Google

Miliana Frighetto

Will definately use again! Great communication, ease of transaction, fast delivery, great price and item treated with so much care. Thank you so much for transporting my large artwork!

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