Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,876 reviews
MARINA HAYDON
12 hours ago
I was rather apprehensive about sending my hand made lampshades by courier, but as it turns out they arrived at their destination just as they left Pack and Send , I wouldn't hesitate to send anything with this company,they are very caring and respectful of the items you are sending.when I ask my son if they had arrived without damage, his comment was, they couldn't get damaged the packaging was like Fort Knox . Very Happy.
Tai Tee Seow (Dee)
21 hours ago
A slightly overdue review, now that I've finally settled back home. :) I used PACK & SEND Chatswood to ship five boxes of personal belongings from Sydney to Singapore during my relocation. Stella and Matt were helpful throughout the process, from arranging the collection to assisting with the shipment and documentation. There were a few hiccups along the way, particularly with some of the shipping information required for customs. But these things happen, and there's always something to learn from the experience. I appreciate the help and effort in working through them. Most importantly, all five boxes arrived safely and in good condition, and the customs clearance went smoothly. Many thanks to Stella, Matt and the team for your assistance. It certainly made my relocation easier to manage. Thanks again! :)
Russ Rockliff
21 hours ago
When all was lost. Pack & Send came to the rescue and in particular, Arslam went the extra mile an turned a disaster into Joy!! Many many Thanks.
Sean Halperin
20 hours ago
Joyce Jo-Anne Bokas
20 hours ago
Pt.2
21 hours ago
I used Burwood Village Pack and Send to freight my new tyres/rims to Adelaide. I spoke to Sam who was really friendly and made the entire process very easy, take very good care and no complaints 👍
Jess Vercoe
20 hours ago
Shipping a suitcase from Melbourne to Brisbane. Explained my situation and they were very helpful catering to my situations needs and I really appreciate their patience and help
Australien
1 day ago
I highly recommend this business for any delivery you require. They were extremely helpful and prompt and im very happy with the service i received
Fraser
1 day ago
Absolute professional service provided by the team at Pack & Send Canberra City. They helped me through a Marketplace sale all the way from NZ and made the whole process painless and easy. I highly recommend their services and a huge thanks for all your help!. Cheers, Fraser
Patrick Johnston
1 day ago
Joan at Pack & Send Narellan was absolutely fabulous to work with. she went the extra mile for me in wrapping my package with extra wrapping to protect it, she delivered it very quickly. It arrived in perfect condition! The best thing about Pack and Send Narellan is I really felt like she cared that my parcel would arrive on-time and be protected. that’s a rare thing these days! Thanks Joan and team!, Kind Regards, Patrick Johnston