Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,621 reviews
Esfandiar Shahmir
7 hours ago
Great communication, supper fast and reliable. Strongly recommend.
Bonjour Na
9 hours ago
I had a great experience with PACK & SEND Burwood Village. I reached out at the very last minute after my original art transport service was cancelled, and Sam was incredibly helpful in finding a solution quickly. The service was not only efficient and reliable, but also very warm and friendly, his cheerful attitude really helped ease the stress of the situation. My artworks were handled safely and shipped promptly, which I truly appreciate. Highly recommend their service, especially for artists needing secure and fast shipping. Thank you again, Sam!
Steve Dayan
9 hours ago
Muhammed and everyone at Pack & Send were amazing! International shipping can be stressful but they made it easy. They picked up my order, packed it carefully and shipped it to me in Los Angeles. Every item arrived in perfect condition. Thanks again!
Ben McTaggart
14 hours ago
Tina and the team at Pack and Send Ringwood were great to work with. They quickly quoted, collected, packed and shipped some artwork to the gold coast for me that held a lot of value for my family. I cant recommend them enough and wouldn't hesitate to use them again.
sarah hackett
10 hours ago
Rang them first and found the place at Wingfield which known as Gepps Cross. Great service packages arrived with nil issues
Trustpilot
Ben B
15 hours ago
I couldn’t be more impressed with the service from Pack & Send Kew. Dean and the team went above and beyond to ensure my very fragile plaster statue was packed and transported safely. I was honestly quite nervous given how delicate it was, but it arrived in absolutely perfect condition—no damage whatsoever. The care, professionalism, and attention to detail they showed throughout the process was outstanding. It’s clear they truly understand how to handle valuable and fragile items. I highly recommend Pack & Send Kew to anyone needing secure and reliable shipping. Thank you again, Dean, for such exceptional service!
Jinendra Bandara
14 hours ago
Thank you very much for providing an excellent service in picking up and sending my parcel. I highly recommend your service to anyone. Thanks Margi
Slavomir P.
10 hours ago
My best experience in shipping anything domestically or overseas in very long time…
Product Review
Denise Cubrilo
1 day ago
Harry was very pleasant to deal with, and he went above and beyond to assist with getting my package over to Tassie. It was delivered quick and I received updates from Harry which was excellent. Highly recommend using Pack and Send
dilsher batth
14 hours ago
Great service. Appreciate the fast response time and timely delivery. Will work with them again.