Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,575 reviews
Andrew THLA
5 hours ago
Fantastic service.. super helpful in using overseas door to door service.. very happy, thank you
Caroline Fisher
5 hours ago
My fragile purchases from Australia were entrusted to Pack & Send Lilydale. He went beyond to ensure each was packed safely. They arrived in Canada all intact. 800 items all in one box, no breakage. Very happy with this company.
yvette ravello
5 hours ago
I obtained online quote to send unaccompanied luggage to UK using Pack and Send Wollongong. I was able to drop off luggage and process was quite straightforward. Luggage had to be unlocked for customs inspection and thankfully it all arrived 4 days later.Wollongong staff responded to my queries along the way and we're very happy with their service
Shaun Carter
5 hours ago
TheBeebs
5 hours ago
All good. Some of the offshore personnel hard to understand (Philippino?)
Trustpilot
Melinda-Jayne
10 hours ago
Vikas is absolutely amazing. He was so helpful on the phone. I rang him and he replied the same day, followed through with emails and made sure he let me know when my package arrived immediately overseas in South Africa from Australia. It’s so awesome working with someone positive and who gives excellent client care. Thank you again Vikas! I certainly will refer you to my friends.
Gus Augustine
10 hours ago
I just wanted to commend the team at Pack & Send Toowong for the outstanding service that they provided in sending my urgent document overseas, sent Friday got to Malaysia on Monday, Wow! Bianca and Selz are the go to people for all your document needs both private and businesses from Brisbane to the world!!
Chris R
9 hours ago
I would Highly Recommend Pack & Send Newtown ...., we had a complex transaction. Two delicate and fragile glass vases, purchased from auction in Australia, organised from London and shipped to the United States ...., it all went smoothly and the vases arrived safely. Big thanks to Mamartha at Pack & Send, Newtown.
Ken Xu
11 hours ago
I am very happy with my experiencing using Pack & Send Marrickville in packing and shipping several precious auction items. They are professional in what they do, very responsive to my inquires, and communicative with the status of my shipment. I highly recommend them and would use their service again without reservation.
Gene Strydom
11 hours ago
Andrew really went the extra mile to help us with a very complicated assignment. We highly recommend their service.