Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,665 reviews
Sharon Cook
8 hours ago
Jasmine Jas Sergeant
9 hours ago
Tracking was accurate and the process was very smooth This survey was too intrusive. Click here. Add this. You will be losing reviews as I am considering.
Trustpilot
Ferg Hyde
14 hours ago
Alex Prez
14 hours ago
Fantastic service from Pack & Sends Eagle Farm, made it all so easy and the packaged arrived 2 days later in Perth as promised. Will definitely use in the future and highly recommend.
Kylie Potter
15 hours ago
Maria was my first point of contact and was so helpful given the challenges of not being in the same state and arranging pick-up/delivery etc. Highly recommend
Gautam India
1 day ago
N Kingston
14 hours ago
So incredibly grateful for the service I received Pack & Send Balcatta. The customer service and communication were absolutely amazing from start to finish. They made the whole process of smooth and stress free. They’re also more cost effective than other locations. The staff genuinely care and that makes a world of difference. Highly recommend them if you’re needing to send anything interstate
N Kingston
14 hours ago
Staff here are so lovely amazing customer service and they really handle everything with care. Couldn’t recommend the team enough !
Jerry L
1 day ago
Absolutely recommended shipping from Sydney to Melbourne. I had two suitcases/boxes that I needed to send without a definite address in Melbourne, and they were able to help ship to one of their stores in Melbourne and even hold it until I got there a week later. David was great to work with, and the prices were super competitive.
MichelleP
1 day ago
Great service, great price, great communication. I had a saddle transported and it was well packed and arrived safely. Highly recommend.