Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 40,159 reviews
Kerrilyn Marshall
14 hours ago
The team at Pack & Send were very professional, quick to respond and a pleasure to deal with. We had an urgent parcel to send that needed to go out that day and they made the whole process stress free and seamless.
Eric Parsonage
12 hours ago
Taking a chance I bought a bargain from the TradeMe auction site in NZ. Little did I know at the time collection was in the middle of nowhere. It was turning into such a disaster I was thinking of abandoning the purchase. Then I remembered I had a really good previous experience with PACK & SEND Gepps Cross. So I asked for their help. They sorted everything, including collection from a remote place, customs and import papers. When the item arrived instead of weighing the 22kg that the vendor claimed it weighed nearer 27kg. Even this was taken in their stride. I thoroughly recommend PACK & SEND Gepps Cross.
Amanda Willcox
14 hours ago
Humphreys Direct
14 hours ago
Amazing service! Thank you Joey.
Russell Smith
1 day ago
Harry went above and beyond to assist in getting my Chaz Mostert Supercar rear bar sent to me. Came very quickly and not a mark on it. Very impressed
Nham Nhi
1 day ago
Wonderful and supportive staff!!
Falon Elise Melody
1 day ago
Could not be happier with the Service Provided By Pack and Send both in Beenleigh for taking care of the transit to Mackay, and the Mackay Depo on its arrival. The price to have 2 special items of value sent was very fair and reasonable in comparison with other courier services. The team at Mackay rang me the minute it had arrived and when I picked it up, super friendly easy to deal with and helpful in placing items in my car. I also appreciate the one on one updated via email and in person. Very impressed with the service provided and I should I need packages of the same size, will definitely use the service again.
Joshua & Falon Melody
1 day ago
Could not be happier with the Service Provided By Pack and Send both in Beenleigh for taking care of the transit to Mackay, and the Mackay Depo on its arrival. The price to have 2 special items of value sent was very fair and reasonable in comparison with other courier services. I also appreciate the one on one updated via email and in person. Very impressed with the service provided and I should I need packages of the same size, will definitely use the service again.
Leona Edwards
1 day ago
Excellent service from start to finish. Michael really did a wonderful Job in answering all me questions and shipping my items quickly.. Thank you
Sally Lewis
1 day ago
We were planning a family get together to lay our mother’s ashes to rest. We had travelled from Canberra , QLD, NSW and Fiji. On route we realised that her ashes had been left in Canberra. Pack & Send were very helpful and discreet and helped bring her ashes to our meeting point and the aim of the trip achieved. Highly recommended!!!