Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,808 reviews
Maria Ilicheva
2 hours ago
Outstanding service from David at PACK & SEND Surry Hills. I needed to urgently send an important document overseas and handled everything with one quick message. His response: “Copy that. Will do.” No back-and-forth — just fast, reliable, and professional. You can really feel the care, support, and precision. Highly recommend.
Jacob Bannier
7 hours ago
Michael has helped me ship a consignment overseas while I'm not even in the country. His assistance and knowledge was second to none, and the quote was very competitive. Highly recommend, thank you!
Roderick Limmer
7 hours ago
Excellent service. Delicate valuable purchases, collected, packaged and delivered to Tasmania swiftly and in excellent condition. First time that I’ve used Pack and Send, will use again, they come highly recommended.
GJ McNeill
8 hours ago
Could not praise Vikas and Pack and Send Caboolture enough. Top shelf customer service excellent communication with a challenging overseas import crate. Made the process smooth and painless. 10 stars if I could. Highly recommend!
Michelle Harris
1629 days ago
Pack and Send Kings Cross are super fast, responsible and reliable especially with fragile and valuable packages that need to be sent abroad. Tracking is always provided and both their packaging and pricing are excellent!
Heath
3 hours ago
Was a bit lost on how to get some artworks sent from Sydney to Adelaide. A friend suggested Pack & Send, so I called and got onto Alex at their Marsfield location and I really got lucky as he knew what I needed and made the whole process very easy and well priced. Items were very well packed and arrived very quickly. Will be using again when I need more stuff shipped.
Product Review
David Sutherland
8 hours ago
Very happy with this service.... very good communication, prompt, items packed expertly and delivered quickly to NSW address.
Fuchsia De Lange
7 hours ago
After trying to send my packages at the Post office I was told to go to Pack and send Auburn as my packages were oversized. I was greeted in the driveway by the owners, they bought a trolley out and took my packages in. Weighed them and had me out in a short time. I felt so welcome and supported. I don't use couriers often so I was not sure what I was doing. They both made the experience so easy. I would highly recommend Pack and Send Auburn.
Scott W
8 hours ago
Owen was really helpful from the beginning getting my things to Caringbah in Sydney. I even had a 50kg Marshall Guitar Amp & it was all packed with care. Everything arrived early without a scratch. Well done!! 👍
Raul Cox
8 hours ago
Will was extremely my helpful and responsive. Great customer service.