Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,614 reviews
Celia Yang
1 hour ago
I had a great experience with Pack & Send East Perth. The whole process was smooth and professional from start to finish. They helped arrange the collection of my lost phone from Perth Airport and handled everything efficiently, including coordination and shipping. Communication was clear and responsive, which gave me a lot of peace of mind throughout the process. The shipment was arranged quickly and everything went as expected. I really appreciated their helpful and reliable service, especially since I was overseas. Highly recommend them if you need a trustworthy courier service!
Nathan Hall
1 hour ago
Amit saved my day! A master at packing professionally and extremely well priced. I had spent hours trying to find boxes at other suppliers to do it myself. Wish I came straight here.
Midoc Support
1 hour ago
Delivery fast and on time
Rourke Sekelsky
16 hours ago
Cara Danza
2 hours ago
Always helpful and efficient with the needs of our business. Reliability is key with freight and they have it covered! Big thanks!
Peter Stanley-Davies
1 hour ago
Pack and Send did a great job. They packed two large heavy and awkward shaped items and got them to tiny rural destinations in Qld and SA on schedule. They were very competitively priced. I will use them again and recommend them highly.
Debbie Le Roux
20 hours ago
Great service
sofi shrestha
364 days ago
Fast, reliable and friendly staff
Meaghan Meredith
1 hour ago
The last two times I’ve used pack and send they lost a painting of mine so I missed an esteemed art prize. The second time they broke an artwork of mine and refused to cover any of the damages. With both instances there was zero accountability, apology or remedy. I highly recommend not using this service if you value the item you are shipping.
Clayton Gunning
1 day ago
I can’t overstate the quality of communication, support and packing for transportation provided by Henil and Pack & Send Moorabbin in getting two boxes from Melbourne to Fremantle. I’m pleased to recommend to one and all and wish I could give this business 6-stars. I will use again…