We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,364 reviews
Fred Reacer
843 days ago
Great Care and Consideration... We had a high value shipment and Harry made sure that it was shipped properly and went out of his way to ensure that none of the boxes got separated from the shipment. I would highly recommend Pack & Send Altona.
Strong Band
11 hours ago
We're so glad we found you guys! We used PACK & SEND Blacktown to receive and store our inventory we collected from Amazon and to also pack and fulfil our e-commerce orders. It was so easy and seamless, and pricing was very transparent and fair. Michael and Angee were so easy to communicate with and they were super professional and thorough to make sure I knew when boxes arrived, and that my customers were getting their correct orders. It was a no brainer for us and I'd definitely recommend PACK & Send Blacktown!
Mary Burke
653 days ago
Pack and Send Altona did a great job in getting my parcel to Burkina Faso in a timely manner. Harry were also very helpful with any of my enquiries. Will use them again.
Lachlan Apte
11 hours ago
Katryna
20 hours ago
The team went above and beyond to get my very special items transported safely to Qld. Everything was packaged well and it all made it safely in one piece. There were some large and tricky items that had special boxes made specifically by the team to ensure their safe transport. I would highly recommend this team if you have anything to send anywhere
Antu Varas
20 hours ago
Excellent experience with a service from Hobart to Brisbane.
Malcolm Angus
20 hours ago
customer service was very efficeint and helpful. Packing was excellent and the parcel was delivered safely and quickly
Jack Henderson
20 hours ago
Thank you to the team for going above and beyond assisting with an urgent request yesterday.
Robert Gower
20 hours ago
Great experience with Pack & Send Tullamarine. I’m moving back to the UK and had quite a few sentimental things I couldn’t take with me on the plane. The guys were really knowledgeable, made sure everything was packed and looked after properly, and put my mind at ease about getting it all back to the UK safely. Would definitely recommend!
Jo
20 hours ago
Very professional service from beginning to end. Received the quote promptly, and the cost was very reasonable. I was kept informed and sent a tracking link once dispatched. The items arrived in perfect condition and were extremely well packed. Would not hesitate to recommend.