Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,389 reviews
Janelle Fisk
18 minutes ago
Great, fast, efficient service. Assisted with pick up and packing with no fuss. made it a very easy experience. thank you!
Carl Shine
1 hour ago
Sam was excellent- very helpful and did an amazing job packing my guitar. Highly recommend.
Stephen
29 minutes ago
Big shout out to Melissa and team for an amazing experience - from initial inquiry through to successful delivery, cannot fault.
simon welsh
13 minutes ago
I love using Pack and Send. They are always amazing. Super efficient , responsive and attentive to your packing needs. I use them all around the country and their prices are very competitive!
Lindsay Thorpe
19 hours ago
Pack & Send Marrickville are always great to deal with, super efficient and deliver promptly!
Andrew Chapman
1 day ago
I've been mulling over whether to post this or not, not one to normally make a fuss. Theres bigger things to worry about but people have said it's probably best that I do. I guess I was unlucky - I packed up 3 boxes for transport, Melbourne to Townsville. Picked up by Pack & Send. This is how they arrived. Computer and Electronics damaged, destroyed with key components missing. Livid, angry and frustrated.
Mia Yan
19 hours ago
I ordered transport for my items from VIC to NSW twice. The first time everything went smoothly, but the second time they kept delaying the delivery endlessly. I have no idea why On top of that, every time I called customer service, I couldn’t get any real solution or help. Overall, this shipping experience was absolutely terrible.
Trustpilot
Eve C
1 day ago
I shipped 5 x 30kg cartons of books, albums & memorabilia from Perth to family members in Melbourne and the process was so fantastic. From the initial phone call to Owen, dropping boxes off & Owen overseeing the packaging, it couldn't have gone smoother. The boxes arrived in under a week and the recipients were delighted to see their belongings again years after leaving them at my house. I've got more space too. I would highly recommend Pack & Send Kewdale for a drama free, professional & friendly experience. Thanks Owen
Tess Coady
560 days ago
The Mornington Pack N Send we’re terrific especially when I received a phone call from my son to ask where the package had been sent. He’d moved and forgot to tell me‼️ The Mornington Office was able to change all destination details and it arrived in Queensland this afternoon. Worth every single cent‼️👍 Tess.
Timur Aliyev
1 day ago
Lost my 5 bags. No answering my emails. Avoid.