Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,611 reviews
Henry Petruschke
3 hours ago
I can only sing the highest praises of this company. They had to transport an auctioned artwork to Germany, first removing it from its frame and packing it neatly in a tube (a task the auction house didn't feel confident enough to undertake!). The price, the packaging, the shipping time – everything was completely satisfactory. Thank you. I would gladly use their services again. Henry
Giulia Green
4 hours ago
Staff is personable and professional. Excellent, reliable service! Our documents arrived overseas quickly.
Felipe Reyes
2 hours ago
I have been waiting for more than a week to collect the parcel and called to look for options, but the only option they gave was to upgrade the carrier and pay more; what a joke.
Jake Rogers
2 hours ago
Michael at PACK & SEND was an absolute legend! He went above and beyond to help me track all my items and handled every complication with my order like a pro. His customer service was second to none, and he made the whole process so much easier. An absolute credit to the team and 100% deserves a pay rise for sure! Thanks again, Michael!
Sofia Eckholt
3 hours ago
Profesional service ! Great attention! Definitely became my new transport service
Jase Richards
2 hours ago
I cannot speak highly enough of the Mount Waverley branch! I have a large parcel arrive which would not fit in my car. They helped me open the box, take out the items and carry then to my car. Customer service is alive and thriving at this business! Cannot recommend highly enough.
Tricia Briggs
2 hours ago
Great service at the Chippendale store - kind and helpful.
Robert Hearn
18 hours ago
Scott was extremely helpful, friendly and knowledgeable. I’m very satisfied with the service.
Gaming pioneer
2 hours ago
Couldn’t have had better service , the team went above and beyond and saved me some money !
Craig Killfoy
2 days ago
Super fast and professional. Jisha In west Hindmarsh branch great service.