Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,019 reviews
Angela W
2 hours ago
Awesome service from Sam at this branch. Super fast and friendly service.
Kilian Albrecht
2 hours ago
Sam contacted me by phone after my request for a quote via their website. He gave me a thorough run through of the service he would provide in packing and sending my item from Melbourne to Perth. He sounded very knowledgeable and was confident but polite and humble at the same time. Then he quoted a decent price including packing and followed up with packing photos as promised. The item left on a Tuesday and arrived at a store near me on Friday in perfect unmarked condition. I couldn’t be happier with his service and support throughout the job. Highly recommended 5 stars 🤩
Anne Treloar
4 hours ago
I used pack and send Mt. Gravatt to transport a very heavy, very fragile statue from Brisbane to Melbourne. They were easy to work with and very helpful. Arrived in 2 days carefully packed in its own crate and I perfect condition. Many thanks Zee and Michael.
Wayne Budge
5 hours ago
Excellent service from Pack & Send Caboolture. They handled the packing and freight of my artwork for an exhibition in Cloncurry with prompt and efficient service. Despite recent floods, the artwork arrived safely and in perfect condition. Vikas, the owner, kept me updated throughout the entire process, which gave me great peace of mind. Highly recommended for anyone transporting valuable or fragile artwork or goods - Thank you Vikas!
Hannah Wilkinson
5 hours ago
Terrific service here, Tina was exceptional and went above and beyond to ensure my delivery arrived on time
Michael Beven
7 hours ago
I needed freight overnight from Perth - we were on a tight schedule. Options and outcomes were explained quickly. The freight arrived exactly as scheduled. Pricing was extremely fair.
Greg Pattison
8 hours ago
Easy enough to arrange online stating loc date and time frames. After some slight confusion on Pick Up date as they needed confirmation of pick up date/time, for some reason, all went very well. Delivery to WA country was quick and package arrived in good condition. Definitely would have given 5 Stars if not for the slight confusion as stated above.
Trustpilot
Greg Pattison
9 hours ago
Easy enough to arrange online stating loc date and time frames. After some slight confusion on Pick Up date as they needed confirmation of pick up date/time, for some reason, all went very well. Delivery to WA country was quick and package arrived in good condition. Definitely would have given 5 Stars if not for the slight confusion as stated above.
Trustpilot
仁茂黃
1 day ago
Used PACK & SEND Homebush yesterday and had a great experience. The staff were friendly and helpful, explained everything clearly, and gave practical advice based on my parcel. Packaging was done professionally and securely, and the whole process was quick and efficient. Definitely coming back next time highly recommended!!
Joshua Rust
2 days ago