We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,623 reviews
Miriam Fien
11 hours ago
Vikas and his team consistently go out of their way to make my life easier when it comes to my packing and transport needs whether they're local or interstate. I couldn't recommend them highly enough! 🙏🙌
Maggie Stein
18 hours ago
Pack and Send were reasonably priced, good to communicate with and got my artwork to it's destination on time.
Wok Wok
19 hours ago
Excellent, competitive pricing and exceptional customer service, went out of their way to help and even repacked my item. Thanks again
Lynne Griffiths
20 hours ago
We used Pack & Send Capalaba to deliver an international odd freight item to New Zealand. Mr Michael Ewer could not do enough for us and informed us of each step to a successful delivery. We would have no hesitation in recommending the Company and would use them again in the future
Norah
19 hours ago
Excellent service from Thomas Issac and the team . I shipped three large paintings from Australia to Riyadh, and the team was professional, quick, and very helpful throughout. The paintings arrived safely and in perfect condition. I’m very grateful and would happily recommend them!
david pereira
19 hours ago
Excellent communication, timely pick up from auction house and rapid interstate delivery. Exceptional service.
Steve Kerr
20 hours ago
Charlie and his team are very personable and knowledgable, and did a brilliant job packing and sending some fragile items to us in Thailand. Thoroughly recommended.
Vanessa Omar
20 hours ago
The most dishonest company with the worst service
Reyhn Marvin
19 hours ago
David Mawere
19 hours ago
Customer care and assurance on delivery, update of process/transit and final delivery was exceptional!