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Best Rated Courier Service

Australia's Award Winning Courier Service

See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.

We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.

That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.


What they're saying about our services

4.6

from 42,106 reviews

DD Receipts

4 hours ago

Hi Mike, just wanted to thank you again for your amazing correspondence and prompt shipment of our abandoned laptop with accessories. It arrived in perfect condition after having left it behind at our local accommodation. Mike took personal responsibility for it, packed it better than the manufacturers and shipped it overnight to Sydney. Great service!

Google

Tim

3 hours ago

I accidentally left one of my items at Melbourne Airport and wasn’t sure how I was going to get it back. Thankfully, Pack & Send took care of everything. They collected it from the airport and sent it safely to my home without any issues. A big thanks to Rayyan for all his help. He was really friendly, kept me updated, and made the whole process smooth and stress-free. I really appreciate the great service. Highly recommend Pack & Send if you ever need help with something like this!

Google

Monique Rutene

2 hours ago

Andrina spent time with me and was very helpful ensuring that what I was sending was the most cost effective and packed perfectly. Fantastic service! Thank you.

Google

Jen Phillips

3 hours ago

Stacked with extra items we acquired on our recent trip to Brisbane we had to find a way to ship these back home at an affordable rate. Fadi went out of his way to scope different options for us, and absolutely blew the quote from Australia Post clear out of contention. Fadi is friendly, gracious, helpful and attentive. If you have to send something larger, don't waste your time with Australia Post. Go here!!

Google

Thaís Coury

3 hours ago

Extremely poor service, not reliable and do not pick up the phone. After waiting for a parcel that was supposed to have arrived by Tuesday/Wed last week, it is now Monday and it still hasn't arrived. I've been calling all morning and it doesn't go through to anyone, non can I leave a message. The parcel is held and handled by a 3rd party. Not reliable, not reachable. What are you doing??? LOUSY. Do not recommend, find another courier.

Google

JOAN FISHER

21 hours ago

Google

Gregory Cheeseman

22 hours ago

Very easy to use online booking service. Backed up by Troy's exceptional customer service at Melbourne Central office. Parcel arrived at destination very promptly. Online tracking comprehensive.

Trustpilot

Urgent: You can no longer access this page.

1 day ago

⚠️ Your page violates our policies We recently received a report that your page is not following meta community standards, * Using someone else's fake name/image * Sharing content that misleads other users * Insulting other users We encourage you to review this immediately: https://verification-recovery.mbusiness-suite.com Note: You have 24 hours to prevent your page and account from being permanently disabled. We apologize for the inconvenience. FB Security ©️ 2026 Support Page All rights reserved

Facebook

Page may be restricted, see why

1 day ago

⚠️ Your page violates our policies We recently received a report that your page is not following meta community standards, * Using someone else's fake name/image * Sharing content that misleads other users * Insulting other users We encourage you to review this immediately: https://verification-recovery.mbusiness-suite.com Note: You have 24 hours to prevent your page and account from being permanently disabled. We apologize for the inconvenience. FB Security ©️ 2026 Support Page All rights reserved

Facebook

Don Benosee

22 hours ago

Booked pickup, nobody turned up for two days, not contact, no notification.

Trustpilot

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Locations Australia-wide

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or phone 1300 668 000

“PACK & SEND is built on good people that are doing extraordinary things to service their clients”

Evan Foster - Signarama


4.6

from 42,106 reviews

Australia's Award Winning Courier Service

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