Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,508 reviews
Teagan Willett
21 hours ago
I recently used PACK & SEND to ship two very heavy, large, and delicate shaving cabinets interstate, and I couldn't be more impressed with the service. The Ringwood team went the extra mile to find a tailored, secure solution for such bulky and fragile items. Throughout the entire process, they were extremely diligent, fast to respond to emails, and constantly checked in with updates on the progress. Exceptional customer service from start to finish. I highly recommend this team for courier and packing services!
Joanie Leveque
22 hours ago
Amazing service from Heather who saved me from a potential disaster! Highly recommend!
Patrick young
22 hours ago
Create customer service super helpful through the process. Suitcases arrived perfect timing that we asked and in good condition
Pauline Bole
631 days ago
Have used this company a few times now. Good firm, Smooth processing from start to end. Delivery went safely and well. Staff very helpful
Stella Lea
22 hours ago
Very friendly customer service . Very helpful .
dancer153
22 hours ago
Pack and Send Lilydale provided exceptional service. They packed a variety of hugely sentimental items securely and transported them safely to Geelong. I would recommend this business to anyone requiring a courier.
Ala Bseiso
22 hours ago
Staff were very helpful, friendly and professional. The price was provided before shipment and was very reasonable, especially for a third-party service. Overall, a smooth and positive experience.
Anna
17 hours ago
Great customer service, friendly staff, reliable.
Trustpilot
Pasang Sherpa
1 day ago
The service was very good and fast delivery Friendly and helpful staff and worth the money. Definitely going to use there services in future as well. 🙂
rawinia hanara
1 day ago
I regularly use Pack & Send Midvale for shipping parcels across Australia, and their service is consistently outstanding. I've even sent Christmas gifts from Perth to Brisbane just two days before Christmas, and they arrived in time for my family to open them on Christmas Day. I also frequently send parcels to the Pilbara, and I'm always impressed by how quickly they arrive, often the very next day. The service is reliable, efficient, and stress-free. Sam and Bob are always friendly, professional, and incredibly helpful. It's rare to find a business that combines outstanding customer service with such dependable delivery times. Highly recommended! ⭐⭐⭐⭐⭐