Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,513 reviews
Niki Mountakis
4 hours ago
Great service. Quick, efficient and very accommodating. Ramya was friendly and provided suggestions to ensure my delivery made it to its destination on time. Highly recommend their service.
Mike Nolan
535 days ago
Always great service all the time at a reasonable price. used them on many occasions. They go the extra mile !!!
Nomeeta Mistry
4 hours ago
Tina and the team did a great job arranging our parcel to be sent from Melbourne to Sydney. She kept us informed throughout, she was reliable, and very helpful. Thanks team
Greg McFadden
8 hours ago
Very easy to book and clear messaging about how to prepare packaging. Opted for drop off and was a very simple process.
Trustpilot
Greg McFadden
8 hours ago
Very easy to book and clear messaging about how to prepare packaging. Opted for drop off and was a very simple process.
Trustpilot
Dave Jaras
14 hours ago
We sent various souvenirs we bought during our travels through Southeast Asia to the United States from Pack & Send Darwin. Nikala at the office was extremely helpful and friendly. She helped us navigate all the ins and outs of shipping to the U.S. from Australia. The package was delivered in ~5 business days.
Kory Sherland
14 hours ago
Michael was incredibly helpful and caring. I really appreciate the time he took to prepare my wheelchair in a box. Thank you for being so awesome!
sharon pich
14 hours ago
Great service very professional
Darren O'Leary
14 hours ago
Great service! Dave was great help with everything and a easy to deal with, would highly recommend
Eksith Jayasinghe
14 hours ago
Excellent service from start to finish. My package was delivered on time and in perfect condition. The tracking updates were accurate and kept me informed throughout the entire process. The delivery team was professional, efficient, and handled everything with care. Really impressed with the reliability and smooth experience. Highly recommended for anyone looking for a trustworthy delivery service