We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,564 reviews
Learnaball
4 hours ago
Excellent and efficient service. Highly recommend.
Tamara Griffiths
3 hours ago
Naveen kumar
4 hours ago
Absolutely recommended for all domestic or international shipments.
Grant Lee
4 hours ago
Friendly, knowledgeable, careful and thorough. First class.
william greenlees
4 hours ago
Having used Pack&Send previously in Sydney Jaya's service was equally as good. 5/5
Anna Thompson
2 days ago
Andreas Elkjær
1 day ago
Bang on, quick and friendly. They had a question, we sorted it out. I’m surprised at how quickly the package came.
Angie de Latour
22 hours ago
I can’t recommend Jonas highly enough! I have just sent an artwork interstate which relied on a fairly tight delivery date and am very grateful to Jonas for getting it there so quickly. From packaging to delivery, he handles every aspect of the process calmly and professionally, and is always a pleasure to deal with. I have been sending artwork interstate with Pack & Send, St Kilda, for several years now and can unreservedly recommend them as a quality courier service for artists.
Trustpilot
Thobile Tshikala
1 day ago
James
1 day ago
Good location, competitive prices and store person Harry provides great customer service.