We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 40,590 reviews
Mitchel Carpenter
2 hours ago
faizul alam
3 hours ago
Tanvir Rahman
1 hour ago
Kayla Reece
2 hours ago
Great customer service and team were able to deliver a package that Aust Post had failed at twice. Will only use Pack & Send for parcels moving forward.
Gaurav khadka
2 hours ago
Nice
George S
2 hours ago
Quick to respond and very professional to deal with. Highly recommend
Harry Venmans
2 hours ago
Very helpful, professional and reasonable rates 👍
Steven Nixon
2 hours ago
Overall good experience. Quote provided, actual cost slightly higher, convenient drop off (close to home), quick delivery (3 business days BRI to MEL). Friendly and knowledgeable business owner.
Anthony Vloedmans
18 hours ago
Easy process, the team were very help and great to deal with. Package arrived safe and very fast will definitely use again in the future
Natalie Martini
20 hours ago
Wonderful service from Deb and the team!