We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,460 reviews
Kassis Karate
3 hours ago
Nat
4 hours ago
Mark was SO kind and helpful. We got two boxes sent internationally and mark was more than understanding. The prices are reasonable and honestly it was such a pleasant, quick, and easy process. Would choose this experience over one of the big post companies any day.
Bob Wong
4 hours ago
I needed help with transporting a terracotta pot from a Sydney-based florist to Melbourne. Organised the pick up, packing, insurance and transport through Heather, who was fantastic. By the time I paid and had the chance to check the tracking, my parcel was already in transit. The pot was very well packed and arrived in perfect condition.
Eight 1 Racing
4 hours ago
I was so surprised that the parcel went from Brisbane to NZ with 24 hours brilliant service thank you
Tutu Albuquerque
3 hours ago
Wonderful service from starr to finish. Staff were so helpful so are the drivers. Great work team. Keep up the good work.
Joanne Hawli
3 hours ago
Pack n send Altona I have used a number of times one of the best customers services from harry very professional reliable and efficient in logistics services. I will keep using regularly. I would highly recommend them to anyone.
praveen Naidu
3 hours ago
Great Services from Pack and Send , Altona branch. Package delivered on time. Good customer services from Harry Virk.
Chris Dastoor
3 hours ago
Packages arrived safely and about a day ahead of schedule.
Sarah Liggins
3 hours ago
Five star. They arrived exactly on time to collect the pictures (off the walls) and the docments. And had them delivered in Auckland an unbelievably few days later.
Hank Routh
22 hours ago
Very helpful office for getting packages packed and shipped.