Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,092 reviews
Source of Life Children Foundation
1 hour ago
We had a fantastic experience with PACK & SEND Mount Gravatt! Our shipment arrived in perfect condition Overseas. Puja and the team at PACK & SEND Mount Gravatt were incredibly responsive and kept us informed at every step. Delivery was made on time. We highly recommend PACK & SEND Mount Gravatt for shipping large items.
Renee Wills
1 hour ago
Thank you for your assistance and 😃
Connor Hoyes-Cock
2 hours ago
Amazing service, owner was very helpful
Silena Van De Griendt
1 hour ago
The lady was happy and helpful.
Jennifer Turay
2 hours ago
David was a massive help to me and my partner, we had a large amount of items to ship back to the uk and was so kind while giving us all sorts of great advice and tending to a few other customers as they came in and out while we were packing! Absolutely amazing guy and they had a huge range of shipping accessories in store, really eased up what could’ve been an extremely stressful day!
Nadine Deacon
1 hour ago
The staff at Pack & Send Albion were fantastic. We were very disorganized and they both were so patient, they worked out the cheapest way to send the excess luggage, found the correct size box and set it up for us. They made the whole experience a very positive one. Would definitely use them again, and highly recommend them.
Alison Deacon
1 hour ago
Everyone was so helpful from my initial phone call through to the staff at the office. They went out of their way to make sure I got the best deal for my excess luggage and even helped us with our luggage tags when we forgot to print them. Their friendly, professional service made the whole experience so much easier. I would highly recommend them and will definitely use them again. Thank you
Monica Andrea
2 hours ago
Sandeep was very helpful. He collected the packages a time suitable for me. He held the package for me until I confirmed that payment had been received by me from the buyer. Great customer service.
Bruce Plant
2 hours ago
Thank you Pack and Send. Your service and punctuality were excellent. Lovely to meet your staff.
Scott Waudby
16 hours ago
Very accommodating to my flexible needs. Made easier dealing directly with the people booking and collecting my items.