We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 40,157 reviews
Glenn English
4 hours ago
Silvia Azzopardi
2 hours ago
Excellent care and service! The team was incredibly helpful throughout, making the entire experience a pleasure. I will definitely use their services again. Highly recommended!
Simone Shivsubramanian
4 hours ago
Excellent service, quick, prompt, friendly and amazing all round. Recommended and will definitely use your services again!!! Thanks again!
Aqaleyat
3 hours ago
Good service and supportive and harry is nice guy
m.t. os
3 hours ago
was served today by a lovely lady at the Eagle Farm Service Centre
Izzy Dorfman
2 hours ago
David was super nice and helpful. Will definitely be coming back!
Angie Hill
2 hours ago
Wonderful experience with Lisa, everything was really lovely and easy. I would definitely use the Albion service Centre again.
Chari Ladram
4 hours ago
KyuHyung KYUNG
3 hours ago
Had to send an important package from Sydney to Brisbane. Seamless communication and transaction, even though it was over a weekend. Kind and high-quality service. I highly recommend it!
Frida Galley
336 days ago
Quick response and delivery.