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Best Rated Courier Service

Australia's Award Winning Courier Service

See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.

We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.

That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.


What they're saying about our services

4.6

from 42,028 reviews

Michael Evans

5 hours ago

Great customer service by Josh and the team at Subiaco Pack & Send. After putting in an online quote request they rang me within 30 minutes and we talked through the options for items I wished to send. Dropped them off the next day and they were carefully prepared for shipping over east. They arrived safe and sound at the destination with no issues at all.

Google

Axat Soni

5 hours ago

Good service

Google

Cody McIlvenny

5 hours ago

I used canningvale pack and send to send an item from Perth to Sydney. It was a delicate and expensive piece of machinery. The service provided from both ends at canningvale pack and send and mascot pack and send in Sydney were second to none. The speed of which my item was collected and sent over as well as the professional packing were especially notable. Information was given about the entire process is a manner that was easy to understand and any questions that I had asked were answered promptly and in detail. Great service!

Google

Craig Conway

5 hours ago

I recently used the services of Pack & Send Maroochydore, and the service I received was simply outstanding. From the moment my items were picked up until they arrived, everything was handled with the utmost care and professionalism. I couldn’t believe how well everything was packed—it gave me complete confidence that my items were in safe hands. If you need to send anything, I highly recommend Pack & Send Maroochydore. Their attention to detail and customer service are second to none, and you won’t be disappointed.

Google

Chris C

21 hours ago

Great service.

Google

Richard Crampton

6 hours ago

Google

Jess B

23 hours ago

Sam was incredible! The service and support we received was 10/10 and we will absolutely be using their services again.

Google

Steve E

1 day ago

I would like to express my sincere gratitude to Andrew, Kelly and Dillon at Maroochydore Pack & Send. I had a very unusually shaped and fragile trophy that needed to be packed securely for a flight. They started out by being very helpful over the phone, giving me a clear indication of what my options might be, and then talked me through how to measure and take images of the item to enable them to quote it properly. Their quote was clear, with no hidden up charges or fees - and clearly spelled out what was included. I recently had surgery to my arm and was unable to carry the object, and they provided a pick up service that was invaluable to me. Dillon arrived within the arrival window they had arranged with me, and was very careful and considerate of not only my piece that needed to be carefully transfered to the van - but also considerate of my home - offering to remove his workboots before coming inside. He listened carefully to my instructions and requests on how to handle the item- and took note of the most fragile areas - taking extra care when placing it in the transport van to ensure those areas were well protected. When the job was completed, Andrew provided me with pictures of the packaging steps, so that when the piece is unpacked at it's destination, we will be able to do so carefully - this also showed Andrew's expertise in understanding how to pack items and also be creative in solutions to ensure a safe delivery - The package was sealed in a very sturdy container and is ready for the rugged trip via the airplane baggage handlers!! If you have something complicated or difficult to pack and it's doing your head in - call these guys!! they will set you up well. Thanks Andrew, Kelly and Dillon - much appreciated!

Google

Kelly Ryan

1 day ago

Poor communication with delivery shop in Adelaide

Google

Marcee Mioni

1 day ago

Pack & Send Pyrmont provides 5-star service. From my initial email seeking information on the shipping process and cost for mailing to the US, I received quick and comprehensive information. Pack & Send Pyrmont's client communication is excellent. The entire pick up, mailing, completing paperwork, making payment was seamless and easy. My package arrived here in the US quickly and in perfect condition wrapped carefully with special protective care. Special thanks to Johnny Tao who made my shipping experience from Sydney to the US an exceedingly easy one. Thank you, Johnny, for your excellent service.

Google

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“PACK & SEND is built on good people that are doing extraordinary things to service their clients”

Evan Foster - Signarama


4.6

from 42,028 reviews

Australia's Award Winning Courier Service

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