Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,997 reviews
Justice Francis
2 hours ago
I had a recent quote for a set of parcels to be sent to a destination. I got polite talk however the pricing in comparison to the same brand name of service providers in Sydney was very pricey. Note a good talk must be met with a reasonable quoting measure. This then translates into positive business and good all round service and client orientation. I give you one star as I do not like to be ridden for a ...... seriously!
Khairul Hakim
4 hours ago
Nice service. Got my stuff within 10 working days from BNE to SG
Marcus Hogan
4 hours ago
No Fuss, excellent service.
Peter & Annette Gerrard
1906 days ago
Susanne was most professional, courteous and gave me all the necessary information to send an expensive, delicate item. Informed me of each step of the parcel's journey. I would feel very confident using the Pack and Send Service again that I experienced in Toowoomba, QLD. Annette Gerrard
sina
4 hours ago
Nice staff, excellent customer service, specially Andrew, what a lovely guy.
rodney james
4 hours ago
The team did an amazing job with an artwork that had a damaged frame. Meticulously packed at a busy time and kept me well-informed when i needed it. Great job guys! Rodney James Art.
Oz Grande
3 hours ago
Really cared about my off bit of kit I needed wrapped carefully. Nothing was too much and quick delivery with tracking. Very happy, support your local business.
Jehan Irani
2 hours ago
Himanchu was awesome. Great guy! Super friendly and professional. He went above and beyond to help me to mail my package! Highly recommend. ⭐⭐⭐⭐⭐
Advaith Ganesh
3 hours ago
Lu Lu
3 hours ago
My luggage arrived intact, communication was smooth, and the staff were very friendly. ☺️