Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,284 reviews
Oliver Henry
3 hours ago
Great service and helpful staff
Leah
1 hour ago
From the first contact with Sanchit he made the whole experience extremely smooth and easy for me. The care him and the team took with my Dads vintage stereo was exceptional. This is a very sentimental piece to me and he made an extremely hard and emotional time a lot easier. The stereo was packed so well and nothing was to much trouble and it arrived safe and sound. Would definitely use the team again.
adam reitsma
2 hours ago
Highly recommended. The team were super helpful on the phone, helped us find the most cost effective way to send, had a competitive price, and service at drop off was a breeze. Finally - delivery was much faster than expected, so we are very happy!
Cheralee Godycki-Cwirko
2 hours ago
What a great service, everything delivered on time and in great condition , very happy
Sarah Burrows
21 hours ago
Have sent large parcels many times to Hi-USA, Queensland and New Zealand always arrived fast and intact, no parcels a hassel to them, great service everytime.
dan sutter
21 hours ago
Great experience from the team at Cheltenham, fast service, reasonable cost, very well packed and transported, great follow up and communications from Priyanka…very happy!
Jodie Currie
1 day ago
I cannot thank Kate enough for helping me last week. I urgently needed some freight moved from Mackay to Brisbane and without a corporate freight account, I was hitting brick walls and running out of time. I contacted Kate and within hours it was on its way. Highly recommend Pack & Send Eagle Farm.
Charlie Ellis
1 day ago
Easy as, I organised an interstate pickup from someone who couldn't handle it themselves. Nikka was very helpful.
Burrangong PRC
1 day ago
Great service, can not fault them.
Marcus Pesman
1 day ago
Pack & Send picked up my luggage from my house is Sydney, delivered it to a hotel in Melbourne, seamlessly, on time and for an amazing price. Will definitely use again. Very highly recommended!