Best Rated Courier Service

maria jose liccardo

Great staff very professional. I send my boxes to Italy. they come to pick 8 boxes up to my home in St Peters and put them in a one cubic meter pallet very tidy and fern. Thank you very much to Michael and of course Kamberon. Thank you for your support in the process.

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Gaelle Boustany

Fast and reliable. Harry was helpful and easy to communicate with.

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Miriam Shaw

I had a poor experience with Peter Chrisfield the owner of Pack and Send at South Brisbane last week (11/02/2026). He lacked any empathy, was rude and dismissive. It was only after I asked him his name and collected one of his business cards that he was changed his attitude as he probably realised I was going to make a complaint. He made a difficult situation far worse for me, and I left the shop in tears after dealing with him. It seems to be luck as to whether you get him on a good or bad day.

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Sheridan Pantas

Tina and the team were so helpful and lovely! They were quick to respond, flexible and affordable and made sure my wedding dress made it safely to it's new owner.

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Jane Healey

The staff at Pack and Send Adamstown were so helpful. I had some fine bone china to be packed and delivered to the Southern Highland. The goods arrived safely "beautifully wrapped". Highly recommend.

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Meriem Eljerari

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Nettaj Bur

I sent framed paintings from Australia to Canada. Jonas was very helpful in showing me how they would package the pieces and what it would cost. The packages arrived safely and were packed exactly as described. I would use their services again.

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Melissa Grass

I sent a suitcase using Subiaco Pack and Send to the UK for the cost of over $500. It took 6 and a half weeks to be delivered not the 7-10 days as I was advised in the estimate. The suitcase was due to arrive within 10 days of sending as stated in the tracking but it did not arrive and the tracking became unavailable. The customer service during the process of trying to locate my suitcase was non existent from pack and send other than lodging an investigation with UPS. I had to do all of the chasing myself to help locate it, directly with UPS. When I complained and asked to talk to the manager I was ignored, I asked again after hearing nothing for 2 weeks and was ignored again. There are many other companies such as MyBaggage which would easily be able to improve on the service I received as 1* review is too high. Extremely disappointing, all happy once they are in the process of taking your money, as soon as they have it, they do not want to know!

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Melissa Grass

I sent a suitcase using Subiaco Pack and Send to the UK for the cost of over $500. It took 6 and a half weeks to be delivered not the 7-10 days as I was advised in the estimate. The suitcase was due to arrive within 10 days of sending as stated in the tracking but it did not arrive and the tracking became unavailable. The customer service during the process of trying to locate my suitcase was non existent from pack and send other than lodging an investigation with UPS. I had to do all of the chasing myself to help locate it, directly with UPS. When I complained and asked to talk to the manager I was ignored, I asked again after hearing nothing for 2 weeks and was ignored again. There are many other companies such as MyBaggage which would easily be able to improve on the service I received as 1* review is too high. Extremely disappointing, all happy once they are in the process of taking your money, as soon as they have it, they do not want to know!

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Professional, responsive, and timely service and delivery.

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