We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,444 reviews
Pablo Alvarez Imaz
54 minutes ago
Great service. Jonas was very patient and accommodating. He is an expert navigating the difficulties of shipping internationally. Thanks again!
SH Morgan
7 hours ago
Great service in picking up paintings from auction house, packing safely and sending interstate. Highly recommend.
Gaya Gunatillake
5 hours ago
I highly recommend PACK & SEND Morley. They were very helpful from beginning to end and safely delivered a high-value, fragile item from Perth to Canberra. Thank you so much Derrick and team!
Matthew Punter
7 hours ago
Great service from the Hobart team. Very easy to arrange and reasonably priced. Quick delivery. Very happy, thankyou.
Janet Beer
6 hours ago
Very helpful and efficient service. Parcel arrived as predicted
Ross Baldock
5 hours ago
First class service & advice. Package delivered promptly and in perfect condition. Thank you!
Mark AR
23 hours ago
Fantastic experience! Mark made the whole process of shipping a couple of large boxes to Cairns absolutely painless. Cannot recommend him highly enough!
Chris Garrick
5 hours ago
Great service and nice people who will go out of their way to help. Thanks very much.
Leanne Cook
23 hours ago
Would thoroughly recommend pack & send mornington. Friendly efficient service and parcel arrived in quick time.
Bingxin Zhang
5 hours ago
The price is completely unreasonable. I only wanted to send a very small red rope to China, weighing less than 200g. I expected the international shipping cost to be around $20, similar to Australia Post, but I was charged around $150! For such a small and lightweight item, this price is simply unacceptable and does not seem reasonable at all. I have decided to cancel my shipment and will definitely not use this service again.