We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,647 reviews
David Anderson
6 hours ago
Friendly, professional and prompt - great service each time we send.
Jason Davies
6 hours ago
Great help and service and goods where on time
John Duboisee
6 hours ago
Brian Ryan
6 hours ago
Prompt and friendly service, delivered on time, Thank you.
Nicola Cockroft
6 hours ago
I couldn't have asked for better help. I was stuck as I'd paid to send a package from another Pack & Send nearby that had unexpectedly closed due to an emergency. I quickly found this branch and they sorted me right out, as well as helping get a refund of my original order. Thank you team!
Wilberfaust Gert
1 day ago
Kalinda White
1 day ago
Fantastic service. Quick, easy and affordable! And great customer service when you contact them with an enquiry or for help.
Trustpilot
jaime rees
1 day ago
Great at communication with me in NZ and prompt service !
Will Scarce
2 days ago
Tina and the team at Pack & Send Ringwood are fantastic, patient and thorough. I can't recommend their services enough.
Max Hendrickx
2 days ago
Item picked up 2 weeks ago. Still not shipped & no responses to my emails. Is this company legit or scam?