Best Rated Courier Service

Jenna Catchpole

Amazing service from Mark at Pack & Send Morningside! As a ceramic artist, I recently had two pieces selected as finalists in an award in Townsville, and suddenly needed to get four heavy, fragile pots (around 15kg) safely there on a very tight timeframe. It felt pretty overwhelming! From my very first call, Mark was incredibly kind, helpful and genuinely wanted to find the best solution for me. He talked me through different options and even helped me work out ways to reduce the cost and liability. When I mentioned that the Townsville office was offering artists a discount, he was completely supportive and encouraged me to see what worked best for me (as they are all separate businesses) — no pressure at all. Their pricing was less, so I initially opted to go with them. On the morning I needed to drop the boxes off, I couldn't get through to Townsville and started to panic. I headed to Morningside, where Mark greeted me and sorted everything out! He made the whole process so easy. I even realised I'd forgotten to attach photos of the artworks to the shipment, and Mark simply said, “Don't worry, email them to me and I'll print them.” Done! Nothing was too hard for Mark. He was calm, practical and genuinely wanted to make the process seamless. Thank you SO much, Mark, for going above and beyond. You made a very stressful situation so much easier, and I couldn't recommend you highly enough! And bonus points for Harley, the adorable office puppy who is always ready for a hello and some pats!

Google

Jennifer Smith

Great, friendly, and prompt service. Would definitely recommend and use again! Thanks!

Google

e t e r n a l i c o n s Kerrie-lee Workman

Fantastic service with plenty of information along the way. I requested an interstate item be collected, packed and sent to me and all was done without mishap. Shiv was particularly helpful in answering my many questions promptly. Item was well packaged and received with signature on designated date of delivery.

Google

Nat White

Unhelpful for an Amazon return, don’t bother

Google

christian prinno

Great service and very helpful. Prices weren’t huge and were very reasonable. Package arrived in 2 days which is quicker than most post services

Google

William Coventry

Their customer service and efficiencies were exemplary

Google

Stylish Stay By the Lake

Thankyou Sanchit for your exceptional service and attention. We had to move household goods and chattels to FNQ and everything was handled well by Pack and Send Gepps Cross.

Google

Bradley Stone

Gold Stars all round for this exceptional shipping company. The team at Pack & Send Marrickville were not only friendly and courteous but were quick in responding to my request for a quotation and ultimately in sending my item. With reasonable pricing and excellent communication, I have no hesitancy in recommending Pack and Send Marrickville to all those in need of an outstanding shipping company...I guarantee you won't be disappointed.

Google

Ann Needham

I have been trusting my business with the Springfield team for some time now and can highly recommend them. Great communication and service, a pleasure to deal with.

Google

Cameron Gillies

Delivery time was very slow, tracking showed item sitting depot in Melbourne for 5 business days before departure, tracking wasn’t updated to show arrival in Adelaide and eventually was delivered 3 business days after arrival in Adelaide. Communication was poor in response to emails and phone calls. On the positive side, price was very good…..so if your pockets aren’t very full and you’re not in a rush, go for it

Trustpilot