We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,473 reviews
Fawaz Aslam
10 hours ago
I had a very excellent service from herry virk , he is amazing person and helped me a lot in my packing stuff and guided me very well. He is a very nice personality. My item was long
Arka Ghosh
13 hours ago
Great and reliable services
faria uqaili
13 hours ago
Great service
steven meuron
18 hours ago
Unfortunately they where double the price of another company in the Illawarra to send my tub. Australia post will only send up to 20 kilos in weight and courier/transport industry tries to maximise their profits with their prices. So shop around
Elijah Liu
18 hours ago
Zhining Zong
1 day ago
Really fast delivery, I sent the items on 17th August and they were delivered next day. Moreover, all of the items were protected well
Trustpilot
Sarah H
1 day ago
Patricia V
1 day ago
So helpful for sending couriers, efficient and timely
Kassis Karate
2 days ago
Nat
2 days ago
Mark was SO kind and helpful. We got two boxes sent internationally and mark was more than understanding. The prices are reasonable and honestly it was such a pleasant, quick, and easy process. Would choose this experience over one of the big post companies any day.