We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,034 reviews
Zachariah Abe
6 hours ago
Andrew and Kelly were professional and very helpful. Great service and excellent communication.
Elaine Hession
8 hours ago
Process was quick, however I especially asked for a signature (and paid extra) as it was an expensive laptop that was being sent and the courier left it at the front of the house in full view of the street, no signature was obtained.
Alexandra Vrachas
8 hours ago
I had a great experience with Sebastian at pack and send. We travel all around the world and live on a cruise ship. It is very difficult for us to get packages delivered. Although we were outside the box with what we need this particular branch went out of their way to help us. So clearly customer focus and support is at the top of their agenda.
John Holohan
11 hours ago
Thanks to all for arranging the shipment of our artwork to Ireland. Totally efficient.
K I
16 hours ago
Excellent service from Arsalan at Pack & Send Tullamarine. Very responsive, professional, and easy to deal with. Made the whole process straightforward and stress-free. Would definitely recommend.
K I
18 hours ago
Big thanks to Amber at Pack & Send Bibra Lake. She was friendly, professional, and very helpful throughout the process. Communication was clear and everything was packed carefully and handled smoothly. Highly recommend!
Lindsay Frost
18 hours ago
Pack&Send did a great job of securely packaging 9 framed pictures and delivering the 3 boxes in "pristine" condition in just a few days to Germany, door to door. Obviously I will be happy to work with them again.
Peter
18 hours ago
I have used this service twice to transport material over east. The service has been friendly, reasonably priced and prompt. Collection from home delivered to a residential property in NSW all in good order. I would recommend Pack and Send to provide quality service and will use them again in the future.
Jan Savill
299 days ago
We have used the Services of PACK& SEND Caboolture now for delivery of Parcels/ Packeges to Sydney a number of times, parcels are delivered on time, we would be more than happy to refer them to family and friends. Thank you for a very quick delivery PACK&SEND CABOOLTURE. QLD.
Lucas acuña
17 hours ago
Best price and service.