Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,648 reviews
jaime rees
3 days ago
I was really quite nervous about dealing with anyone I didn’t know to get the last of my really important things home to NZ. They were really Great at communication with me in NZ and prompt service ! Sent me all necessary forms to clear customs and made it as easy as possible in me. It was then delivered in 6 days 2 of those in NZ were public holidays! Thanks team great work would definitely recommend
Joan Dalton
6 hours ago
Clear communication, outstanding service and speed of delivery to New Zealand made Daniel and his team stand out to us - we will continue to use Pack & Send for our book deliveries. Thanks heaps guys - you are the best! Joan and David Baringhup VIC
Sulav Limbu
6 hours ago
Shristy Limbu
6 hours ago
Great service from PACK & SEND Kingsgrove. My consignment was delivered safely and on time, and the team was helpful and professional throughout. Highly recommend!
Mark Baxter
6 hours ago
Fast and efficient service with a very helpful and friendly customer service. I high recommend P&S to anyone to send their packages.
Matthew Hall
6 hours ago
I have no hesitation in recommending Pack & Send in Orange. They were professional, efficient and reliable. Our parcel arrived in Cornwall within a few days and was expertly packed. Thank you.
Aaron Bateman
7 hours ago
I had been traveling around to art stores looking for a cardboard tube but couldn't find any, walked straight into Pack & Send and was sorted out in seconds. They were very helpful and nice
Harper Michaels
6 hours ago
No one is here. The front door is open, people's boxes scattered in the entrance but no staff during staff hours.
Rhys R
23 hours ago
Great service at a good price
Dean Messenger
5 days ago
My invoice was for $171 to pack and send a 6.6kg Carburetor from Melbourne to Brisbane. After putting in a complaint, Nitin from Pack and Send reached out to me and apologized. He said that $171 was too much and reduced the cost to $50 - a price that I was expecting in the first instance. That is great customer service.