Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,520 reviews
Joven
6 hours ago
I dislike about picking up my parcel, I been waiting on the first day of pick up, but didn't see if someone show up, then it takes long time for 3 days I think, to pick it up
Trustpilot
Scott Breton
3 hours ago
JOHN BOCARRO
2 hours ago
Zenta Zebergs
4 hours ago
Super excellent service. Couldn't be happier with their international transport and delivery.
S
2 hours ago
They advertise online that they’re open on Saturdays until 12pm but they’re not. Only weekdays
Victor Boreham
1 day ago
Without hesitation I recommend Pack Send if you need to send something. Reliable, friendly, and reasonably priced. What else can I say? Nothing...I would not use the services of another company if Pack Send could do the job.
Michael
1 day ago
This company does not even deserve one star, the picture shows their rating they rate. At least with haemorrhoids you can rub cream on them, that is what the customer service is like. All I wanted was a quote and that was beyond them. Further the lady was rude and down right uncooperative. They were referred by one of the larger companies I have told them how rude they were they will not get any more referrals from them as a result.
Aaron Clover
1 day ago
Great customer service - I went in store today needing help to send a few large items interstate and Muhammed went out of his way to help with packing the order, choosing the right size boxes and providing the most economical method of shipping. Highly recommend :)
Robert Hutton
1 day ago
A great local company with great friendly staff, I highly recommend them, and they will be the only company I will use.
Bernard P.
22 hours ago
A pleasure to deal with. Courteous, respectful, knowledgabe and extremely efficient.
Product Review