Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,997 reviews
Carolyn Brownlow
4 hours ago
Kate was Great!! Kate went out of her way to help me get a 35kg yacht sail from Australia to regional Malaysia. Nothing was a trouble. Arrived on time. Highly recommend.
Chantell Xie
4 hours ago
Very happy with the service from Pack & Send. Communication was prompt and clear, and the shipment arrived much faster than expected. The whole process was smooth and hassle-free. Highly recommended!
Paulina C
4 hours ago
Excellent service very assuring parcel was delivered within specified times. Personnel very helpful and approchable
Justice Francis
1 day ago
I had a recent quote for a set of parcels to be sent to a destination. I got polite talk however the pricing in comparison to the same brand name of service providers in Sydney was very pricey. Note a good talk must be met with a reasonable quoting measure. This then translates into positive business and good all round service and client orientation. I give you one star as I do not like to be ridden for a ...... seriously!
Khairul Hakim
1 day ago
Nice service. Got my stuff within 10 working days from BNE to SG
Marcus Hogan
1 day ago
No Fuss, excellent service.
Peter & Annette Gerrard
1907 days ago
Susanne was most professional, courteous and gave me all the necessary information to send an expensive, delicate item. Informed me of each step of the parcel's journey. I would feel very confident using the Pack and Send Service again that I experienced in Toowoomba, QLD. Annette Gerrard
sina
1 day ago
Nice staff, excellent customer service, specially Andrew, what a lovely guy.
rodney james
1 day ago
The team did an amazing job with an artwork that had a damaged frame. Meticulously packed at a busy time and kept me well-informed when i needed it. Great job guys! Rodney James Art.
Oz Grande
1 day ago
Really cared about my off bit of kit I needed wrapped carefully. Nothing was too much and quick delivery with tracking. Very happy, support your local business.