Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,395 reviews
Aron La Sala
7 hours ago
Tim and team were super helpful and professional. Item arrived timely and in good condition. Thanks Pack and Send Randwick!
Janelle Fisk
15 hours ago
Great, fast, efficient service. Assisted with pick up and packing with no fuss. made it a very easy experience. thank you!
Carl Shine
16 hours ago
Sam was excellent- very helpful and did an amazing job packing my guitar. Highly recommend.
Stephen
16 hours ago
Big shout out to Melissa and team for an amazing experience - from initial inquiry through to successful delivery, cannot fault.
DIY Frameless Glass
11 hours ago
Pricing was great, and pickup from our office was super quick. The tracking was updated regularly so we knew exactly where it was the whole time. The box arrived safely in NZ sooner than I even expected, and our customer was very happy with the delivery. A completely smooth and seamless process with a 5-star outcome.
Trustpilot
DIY Frameless Glass
11 hours ago
Pricing was great, and pickup from our office was super quick. The tracking was updated regularly so we knew exactly where it was the whole time. The box arrived safely in NZ sooner than I even expected, and our customer was very happy with the delivery. A completely smooth and seamless process with a 5-star outcome.
Trustpilot
Maree Cannon
11 hours ago
Fantastic experience with Pack & Send Ringwood. Tina made the whole process seamless and stress free with great communication and efficiency. Pete was also great during the pickup-punctual, friendly and very professional. Really appreciate the excellent service from both of them. Highly recommend!
Product Review
simon welsh
15 hours ago
I love using Pack and Send. They are always amazing. Super efficient , responsive and attentive to your packing needs. I use them all around the country and their prices are very competitive!
Peter G.
11 hours ago
Paid for bike to be transported from Melbourne to Gold Coast. Paid high postage costs for express delivery. Bike arrived 4 days late and was badly damaged on transit. Didn't Accept from courier. So glad i checked item before signing. Clearly very poorly handled in transit. Stay away is my only advice. Bit of a Nightmare in end.
Product Review
Brock
11 hours ago
Very good customer service and happy to help you out
Product Review