We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,490 reviews
Neville Critch
12 hours ago
Thank you.
David Douthwaite
9 hours ago
Pete and Tina, have helped us out on numerous occassions getting some pretty tricky freight to some of the most remote locations in Australia, when our normal carriers wouldnt go near it. I highly recommend them to any business needing freight solutions.
Grant Gatland
13 hours ago
Great service. packing was great, aligned collection when requested, aligned delivery when requested.
Michael Smallwood
13 hours ago
Sam and his team were just fantastic, managing to pack and send almost 200 pieces of fine china to Germany without a single breakage - wonderful service!
Xavier Douillard
19 hours ago
Ann-marie Harty
19 hours ago
Very friendly staff and excellent and fast delivery! I recommend everyone to use these services!".
Joe Pease
19 hours ago
We sent fragile items from Perth to Brisbane and they arrived in perfect condition, really securely wrapped. There was perfect clarity about how long the parcel would take to arrive and the tracking was accurate. Happily recommend you use this company for valuable parcels.
Keith McIntee
18 hours ago
Amazing service, delivered as expected thanks
Horst Niklas
13 hours ago
My parcel was picked up 4 days after it was scheduled, claiming that no one was at home on the scheduled day, but the box was left at the front door, so if someone actually came, they would have seen the box very easily. Besides, I had left the front door open as I was home the whole day.
Trustpilot
Ron Carterton
18 hours ago
I have used pack & send on and off since their inception. I have no complaints, service always been consistently good. Ron Carterton, CBS RADIANT HEATING.