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Best Rated Courier Service

Australia's Award Winning Courier Service

See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.

We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.

That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.


What they're saying about our services

4.6

from 41,474 reviews

D.

5 hours ago

Had the pleasure of working with the team at St Kilda and what an easy hassle free experience… my rare items arrived safely and in perfect condition (I had the team also pack my items) all within a great price / budget !! I highly recommend St Kilda Pack & Save … constant communication the whole shipping with easy tracking … thanks again for your help and assistance Regards D.

Google

Kevin Sutton

5 hours ago

I used Pack & Send to repatriate a laptop and phone from an ex-employee from Australia to New Zealand. They did an excellent job of safely packaging the equipment and it only took 2 days to get home. Very happy and would use them again without question.

Google

Brack Thompson

5 hours ago

Great experience and very professional/good communication. I needed a laptop picked-up from private address in NSW and returned to our base in Melbourne and PnS handled everything very smoothly. Will definitely use again.

Google

Nathaniel Edwin

5 hours ago

Google

Kraig Alexander

5 hours ago

Purchased a fragile collectible while vacationing in Australia and was then trying to figure out a way to ship it back to Canada. Fortunately Arslan and his team at Pack & Send Tullamarine were great to work with. They ensured my package was delivered on time and more importantly, in one piece! Customs paperwork yielded a low fee and their level of service has gained them a repeat client the next time I am in Melbourne! Highly recommended 👌

Google

Lisa

6 hours ago

Pack and Send got my guitar safely home from America to Australia. I couldn’t speak more highly of them. The service was excellent.

Trustpilot

Lisa

6 hours ago

Pack and Send got my guitar safely home from America to Australia. I couldn’t speak more highly of them. The service was excellent.

Trustpilot

Katie Anderson

1 day ago

We had a great experience when sending with the Tullamarine Pack and Send. When wanting to send an item with a battery, we were initially told no by another branch and felt brushed off however, this team made sure to check first and advised that it was ok to send. Friendly and quick service when we dropped off the parcel too.

Google

Samuel Castle

1 day ago

"I recently used the services of Pack and Send Penrith, specifically dealing with the wonderful Melissa Vellis, and I couldn't be happier with the experience! 😊 From the initial inquiry to the final delivery, the process was seamless and stress-free. Melissa was incredibly friendly, professional, and efficient, answering all my questions and making sure my package was handled with care. The packaging was done with utmost care, and the sending process was quick and smooth. The delivery was prompt, and the recipient was thrilled with the swift and secure arrival of the package. What truly stood out was Melissa's exceptional customer service - she went above and beyond to ensure everything was perfect. The entire process was awesome and excellent! I highly recommend Pack and Send Penrith, specifically Melissa Vellis, to anyone needing packaging and shipping services(from Australia to Philippines). Five stars isn't enough - I'd give them ten stars if I could! 👍" Jocelyn Turner St Mary's NSW 2760

Google

Sam Holloway

6 hours ago

Have used pack and send many times but this time was not enjoyable. Missed pickups, mixed comms, blaming the courier company when it's your problem. Hopefully next time is better.

Trustpilot

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“PACK & SEND is built on good people that are doing extraordinary things to service their clients”

Evan Foster - Signarama


4.6

from 41,474 reviews

Australia's Award Winning Courier Service

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