Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,802 reviews
Lauren Miller
5 hours ago
Left a wallet at Melbourne Tullamarine and after a few back and forth emails and a quick phone call, my wallet was delivered to a friend north of Sydney ready for me to pick up. The entire process after my phone call took one day. Excellent service and highly recommended.
J C
5 hours ago
November 3, 2026. 9:00 AM. My husband is helping me pick up a package. He has my pickup slip and a driver’s license that shows the same address. The old woman who greeted him wouldn't let him pick up his package. So on my way to work, I turned back to get it myself, which made me late for work. This makes no sense at all. Why can’t my husband pick up the package, even though he has the pickup slip and a driver’s license showing the same address? The staff were also extremely rude and kept giving my husband a hard time. How is a company like yours still in business? You might as well just shut down—you’re only wasting everyone’s time.
charles law
5 hours ago
nice lady here . Always trying to help . Friendly service
Giorgio Mellos
23 hours ago
Very happy with the service provided by the Hobart team. Needed to ship a gearbox interstate for a customer of mine, not an easy task at all and they were accommodating and helpful throughout the entire process. I will definitely be using them more for freight and items in the future. Thanks guys!
M _M
21 hours ago
Helpful staff, fast postage. They were able to collect a multiple-item order from Pickles Auctions, combine into one shipment and get it across the country promptly.
Alan Wilkinson
23 hours ago
Pack and Send, Marrickville has been a most co-operative and attentive company. The staff members are invariably polite and helpful. I have had items ranging from delicate china to smaller furniture shipped from Sydney to Armidale (600 kms). Every item has arrived in perfect condition, in good time and well-packaged. It is a pleasure to recommend this company.
Sean Carter
23 hours ago
Online price calculator was not accurate but the package arrived at it's destination quicker than expected.
Gavin Watkins
456 days ago
Pack & Send Marrickville are the courier of choice for my business! Once again excellent pricing, packing and fast and reliable shipping to South Africa. Great teamwork!! . Thanks!! Gavin, Redfern Art Gallery, Sydney
Jillian Zsidy
1 day ago
Andrew was excellent - set clear expectations about delivery cost, time and potential headaches, then exceeded the expectations set. Highly recommended!
Ray Mc
1 day ago
We had a great result and great service for what was a challenging request. Dryden at Boronia was really helpful with the job and is to be commended.
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