Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,488 reviews
M_Melb
17 hours ago
Fast delivery - from QLD to VIc in 48 hours. Very reasonably priced (it was significantly cheaper to book online and drop it at the store, than the store to book it for me when I got there).
Product Review
Justin Malone
22 hours ago
Great service, packaging and communication.
Shane L
22 hours ago
Office Outlet
22 hours ago
Thanks for going above and beyond in helping me send a package to the USA! Appreciate it.
Susan Toth
21 hours ago
I have recently had large parcels sent interstate through Burwood Pack and Send. I have used them before and had wonderful and reliable service. Sam and team are friendly, quick to help and offered various alternatives which helped with costs and made the collection of the parcels easy. I am extremely satisfied with the service and support from Sam at Pack and Send, and highly recommend. Many thanks.
Sandra Brophey
2009 days ago
Great to have a service made so easy. I had brought from another state and had not thought thru the logistics but one phone call to Pack and Send Castle Hill solved all problems - Fast quick service. Thank you all.
Sara Mohamed
21 hours ago
Really unhelpful and pretty rude. Not a great experience at all.
Ainsley Ball
22 hours ago
Absolutely exceptional service. Packaged with utmost care and delivered to a very grateful maestro musician . I'm so very grateful for your help.
Sara Mejia
21 hours ago
Amazing service and very fast shipping
Muhammad Ahmad
22 hours ago
Excellent group of people. Very friendly and professional they help me with Auto Parts packaging, custom documents, preparation, and delivery in just nine days. rates were comparable to UPS and FedEx.