Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,531 reviews
Allister Van Der Byl
8 hours ago
The team at Pack and Send Blacktown were great to deal with. They replied promptly to my queries and did their best to ensure that I was updated on my delivery. Great service, I will definitely be using them again.
Aakash Pathak
7 hours ago
Used their service to send a laptop to Singapore-- great service overall and very fast 2 days delivery. The costs are reasonable, I didn't compare but from estimated quotes online, they were not too far off. Definitely worth it considering the ownership they take over the delivery of the parcel, less hassle.
Fernando Vega
8 hours ago
Michael and Angie informed me that delivery of my fragile items (3 × 20 kg) from Sydney to Brisbane would take 2–3 days. To my surprise, everything arrived safely in just 1 day. Their advice was accurate, and their service was truly outstanding.
Jennifer Hipwell
10 hours ago
Sent 12 boxes to Melbourne in January, could not fault Pack and Send Mackay. Highly recommended.
Johan
14 hours ago
Highly recommended. These guys (Mark) was thorough with his directions as to what all i needed to do and once I done that in no time did he get my emergency item shipped up to me. To say the least I was in the best hands!! Thanks team!
KWatts
11 hours ago
Accurate and reasonable quote provided. Excellent pick up service. Expertly packed and delivered in good time. Completely satisfied with their great work.
Product Review
Ankur
11 hours ago
We trusted them for urgent delivery Got delayed They were meant to sign upon arrival, never called them, knocked or doorbell, nor text or phone. Left me a email that we missed you Then the Fed rep was even worse who did not care whether my experience was good or bad
Product Review
Chris Dillon
10 hours ago
Pack & Send ONLINE is easy to use, reliable and very affordable. Self service is the way to go.
Trustpilot
brendan carter
1 day ago
Easy process from start to finish. I should use this service more.
Trustpilot
Fusion Materials
1 day ago
We have been a regular customer at Pack & Send Altona North. We find the team to be very helpful, knowledgeable, and thorough in the work they do. Their prices are very reasonable, packages are always delivered on time and in good condition. We would highly recommend using their services.