We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,869 reviews
Australien
10 hours ago
I highly recommend this business for any delivery you require. They were extremely helpful and prompt and im very happy with the service i received
Fraser
12 hours ago
Absolute professional service provided by the team at Pack & Send Canberra City. They helped me through a Marketplace sale all the way from NZ and made the whole process painless and easy. I highly recommend their services and a huge thanks for all your help!. Cheers, Fraser
Patrick Johnston
8 hours ago
Joan at Pack & Send Narellan was absolutely fabulous to work with. she went the extra mile for me in wrapping my package with extra wrapping to protect it, she delivered it very quickly. It arrived in perfect condition! The best thing about Pack and Send Narellan is I really felt like she cared that my parcel would arrive on-time and be protected. that’s a rare thing these days! Thanks Joan and team!, Kind Regards, Patrick Johnston
Navapat Apichayamon
337 days ago
5 stars service
Jeffrey Dohnt
18 hours ago
Great experience. Staff were friendly, understanding and explained the network and delivery options very clearly. Optimal price and delivered without a hitch from Penrith to Perth, WA on time.
Jon
9 hours ago
The greatest care was taken by Tina and her team in sending a special and fragile item across the country. Thanks Tina
Lucy Coelho
18 hours ago
Super happy with this service! Boxes arrived from Sydney to my location inter-state after one day. Staff were very friendly and helpful. Would highly recommend 😊
Anita
13 hours ago
Excellent to deal with and fast response, Got what I lost back fast. Thank you so much
Product Review
David Paxton
17 hours ago
Excellent service from you guys, my wheels were properly packed and labeled as glass, best way to keep them in one piece! Arrived exactly as prepared in perfect condition. Will be happy to use your services again.
Anne C
12 hours ago
Easy online booking and drop off.
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