Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,141 reviews
Anne Keats
10 hours ago
Excellent and friendly service
Elisa Bartels
11 hours ago
Chenna and his staff are masters of packing. I am a ceramic artist and had a bad experience with another packing company. With Chenna's careful packing all my work arrived in the USA without a single breakage. He had also packed them in such a way that any unsold work was easy to repack to be sent back to Australia. Chenna and staff go beyond to make sure that my work arrives safely and it is wonderful having that peace of mind.
Saints & Sinners Band
5 hours ago
I have conducted business with Pack & Send for over the last 10 years sending consignments all over Australia with great success. Unfortunately the last few shippments have been a nightmare. P&S use Aramax for local deliveries and they are hopeless with consignments taking up to a week to even be collected. P&S are aware of this and and need to act. So, I've gone back to Australia Post for local deliveries, yes a few extra dollars but no irate customers!
Trustpilot
Sophie Isaac
10 hours ago
⭐⭐⭐⭐⭐ After a week of our mailroom system being down, we urgently needed to get a package from Sydney to Melbourne. The team at Pack & Send Wetherill Park absolutely came through for us. A special thank you to Sandeep, who was incredibly organised, responsive, and helpful throughout the entire process. He arranged overnight express delivery with ease, and before I even had a chance to check the tracking the next morning, I received an email confirming the package had been delivered and signed for—before 9:00 am! Outstanding customer service, excellent communication, and a seamless experience from start to finish. Thank you, Sandeep and the Pack & Send Wetherill Park team, for saving the day. I wouldn’t hesitate to recommend you and will definitely use your services again!
Roy Morgan
10 hours ago
Ron Michael Batario
1 day ago
Very reliable.
Laurie Trimper
1 day ago
very easy to deal with, had to send some items across Australia, they repacked the goods and sent them on the date requested, awesome service, the goods arrived a few days later
Dr Russell Manning
1 day ago
Very propmpt and safe
Brendan Burke
1 day ago
Walked in not knowing what I was doing and was helped out by a Michael. They went above and beyond suggesting the right sized boxes, advising me on weight distribution and what sort of service would suit me best. Advising me on delivery timelines and providing flexible services and fees to better suit my needs. This is the sort of service I'm always surprised but delighted to see. Thank you for making it an easy experience.
Nick Padayachee
1 day ago
Great service. Had a sensitive package that required both pickup from a residential address, required to be safely packaged and shipped to a business address. The team were quick to respond with a reasonably priced quote, friendly staff over email and over the phone. Fast pick-up and fast delivery between states. Overall very happy and will be using Pack & Send more often.