Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 40,118 reviews
Freeee123 Freeee123
5 hours ago
Very impressed very reasonable prices friendly and helpful,no BS,for sure will use them again.
James Beattie
8 hours ago
The Pack and Send team were very friendly, responsive and helpful, and made the whole shipping experience as easy as it could have been. I recommend them highly.
Christa Engelbrecht
19 hours ago
I used Pack and Send to send some stuff for my son.The guy who helped me said it would be delivered on a specific day and it was.I really can tell to use these company for your delivery needs.Thank you Pack and Send i really appreciate your good service.
Graham Lacey
19 hours ago
I required important documents to be delivered to a bank in Singapore and they arrived the next day. I have been using Pack & Send Joondalup for years for business documents and I have never been disappointed. The business has now been taken over by new management who are also good to work with.
Lyn Blease
18 hours ago
Very helpful and efficient service.
Karlo Aliling
18 hours ago
Andrew was very helpful from the start. I submitted an online enquiry and received a phone call the same afternoon. He gave great recommendations and his friendly, professional attitude gave me confidence straight away. This is the second time I’ve used Pack & Send Maroochydore to courier something of value, and both times the items were delivered on time with no damage. I also used their packing service, which was excellent and made the whole process stress-free. Very convenient drop-off location with easy parking. Highly recommend.
Kaitlin Roesler
19 hours ago
After having difficulties with other couriers and posting internationally Mark and the team were super knowledgable and able to get the job done for me in a timely manner. Would highly recommend and will be using again.
noel williams
18 hours ago
Needed it sent fast and safe and wasn’t disappointed will be using again highly recommend
Luke Gommers
17 hours ago
Zachary Hungerford
18 hours ago
I wish to relay my recent experience with the Seven Hills department. I was met by an employee by the name of Magan. My entire experience was wrought with positivity, professionalism and above all a great can-do attitude. Through errors on my behalf, Magan went above and beyond to ensure that the task was still completed and to a high quality as well. Receiving the package today, everything was packaged and secured so well you could have spun the load around and nothing inside, despite being of considerable weight, would have moved and the packing showed signs of ingenuity and again, professionalism. I look forward to future dealings and communications with the Seven Hills branch in the future and will be sure to recommend you to family and friends.