Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,788 reviews
Michael Humoudi
1 hour ago
Tony, Scott and the team did an amazing job delivering a parcel for us overnight to Mildura, we had a really tight deadline to work with from the start and the boys delivered for us! I can't tell you how happy my customer was! Thank you for supporting us to finish the job right on the deadline, I couldn't have done it without you. Thanks again, Michael.
Jodi Scott
1 hour ago
Fantastic service from Amit at Pack & Send in Lilydale. Had a set of drawers picked up right from my door and delivered to Ballarat without a hitch. Communication was clear, timing was spot on, and everything arrived in perfect condition. Couldn’t fault the experience — highly recommend.
Darren Tempany
1 hour ago
Super quick response & action of request.
Jim Aitken
2 hours ago
i had a parcel to have picked up interstate and delivered to adelaide the team at pack & send did all the contacting with the company arranging labeling and pickup time it was so easy a very professional team... would highly recommend
Russell O'Hara
1 hour ago
Great service and support
Mona Chahine
17 hours ago
Great service. Harry very nice to deal with & knows his stuff. Packages always on time. Highly recommend him.
David Bagini
1 hour ago
Fast responsive and hassle free - exactly what I needed. Thank you
ZummyIzhere “ZummyIzHere”
1 hour ago
The best!
Richard Domanski
1 hour ago
Lee-Anne Courtney
20 hours ago
We entrusted a piece of precious artwork to Pack & Send Tweed Heads. This is the first time using a courier service, so we were a bit strained by the price, but everything is impacted by global events, so we are glad we used them. Their thoughtful care was evident throughout the process, and it arrived in perfect condition.