Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,306 reviews
Lokhilesh Takoor
3 hours ago
Unprofessional behavior
Ho oo
3 hours ago
The parcel has been sitting on our front veranda waiting to be collected for 10 days now. And hasn’t been collected yet…..(12-08-2026)
Billy
4 hours ago
Great experience every time. The team are friendly, efficient and really know their stuff when it comes to packaging and shipping. Everything was handled professionally and the service is excellent. Highly recommend!
Marjorie Eder
3 hours ago
Excellent service from Pack & Send Hobart. Highly recommended
Shane O'Donoghue
19 hours ago
David and Kathryn were absolutely fantastic to deal with. Knowledgeable, friendly, respectful and provided great timely updates and communication. Could not recommend them highly enough!!
Lindsay Thorpe
17 hours ago
Joan at Pack n Send Narellan was super efficient, careful, communicative and very friendly. My package arrived up in Queensland just 2 days later, safe and sound and well wrapped. A pleasure dealing with Joan to look after my courier items.
Krishno Saha
21 hours ago
Liked their honesty and straight forward communication. Wanted to send a phone to India but that funny guy Ifran over the call explained tax issue.
Alex Wolters
22 hours ago
Jaya was very helpful with both organising everything and helping with box size selection and packing
Rhys Hood
1981 days ago
Charlie and the team were a great help and made the process of shipping my large goods internationally quick and simple. Highly recommended!
Min Qing
1 day ago
The blatant price gouging is utterly ridiculous, how can you provide a quote without even knowing the destination address? The service is decent at least, I have consistently returned here for my mail but the price has doubled since I started last year. Not to mention constant additional charges, on top of the already ridiculous price. Needless to say you have lost a customer. Incredibly disappointing