Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,371 reviews
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1 hour ago
David Sammut
7 hours ago
The team at Pack & Send Gepps Cross were exceptional, with prompt communication and professional service. It was great to have peace of mind when arranging shipping of goods remotely from interstate. The packing was excellent. I highly recommend their service.
Mr Danny Harmelink
2 hours ago
Pack and Send at Castle Hill NSW could not have been more helpful. They arranged speedy pick-up, very secure packaging for delicate audio equipment and delivery without issue. The packaging Pack and Send Castle Hill used was superb and it meant my fragile goods were well received without any damage. Thank you Team Pack and Send Castle Hill!
Trustpilot
jeanne ross
8 hours ago
Fadi provided an excellent service from start to finish. He took great care in professionally packing my framed print, ensuring the frame and glass were well protected for interstate transport. The print arrived safely and in perfect condition. I really appreciated Fadi’s care, expertise and attention to detail. I wouldn’t hesitate to recommend his packing service to anyone needing to send valuable or fragile artwork. Excellent service!
Stella Alexander
7 hours ago
I had an urgent overnight shipment to Perth, Sanchit and team from Gepps Cross went above and beyond to help me and get it delivered on time. Definitely using them again 👍
Yvonne Wells
7 hours ago
They charged over $250 for a 2 kilo painting to travel 200Km within Victoria, didnt advise either myself or the recipient of any delay and when emailed advised a packer was off sick for the week- manage your service more efficiently. Incredibly disappointed as this reflects badly on my business as well. I wont be using Pack and Send again .
Ellen Chai
7 hours ago
Went collecting my parcel about 12PM on 21/08/2026, a gentleman being serving me the last 2 times(I didn’t know his name), he’s efficient, professional and friendly. I really appreciated his service. Highly recommend Pack & Send Morningside.
Matt Tucker
7 hours ago
Amazing service, I wasnt sure if I could post some documents but the staff went out of their way to help me get it sent off to Iceland. 10/10 experience thank you!
Bryant Walsh
7 hours ago
Fred Reacer
844 days ago
Great Care and Consideration... We had a high value shipment and Harry made sure that it was shipped properly and went out of his way to ensure that none of the boxes got separated from the shipment. I would highly recommend Pack & Send Altona.