We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,797 reviews
Comfy Designs
2 hours ago
Love this guys always great service thank you Jane is a delight to deal with highly recommend
Nic H
5 hours ago
Amazing service!
Mat Kurukchi
11 hours ago
Avoid. Paid top dollar for an amp to be packed and sent to me. They sent it up side and in a repurposed and put together box. Not sure what happened, used the service a year ago and no issues
Keryn Lyons
12 hours ago
Excellent service
Rio
10 hours ago
Exceptional service from Mrunal! Engaging, knowledgeable and sharp. From our initial phone conversation I felt she had my absolute best interests at heart. A rare find. Highly recommend 👌
norman diano
11 hours ago
Great Jobe good service keep it going will use again 🙏🙏🙏🙏
Brad Wszola
12 hours ago
Excellent service with fantastic staff.
Indu Shah
11 hours ago
I was panicking but Julie made things so comfortable for me and Havin and the packers did a fantastic job and all reached safely at the destination!! Very pleased with their service - 5 stars!!!!
Deanne Bennett
12 hours ago
Harry and Roy are amazing at customer service. Great rates, over and above to assist. Highly recommend!
Jeremy Pownall
11 hours ago
They made it easy