We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 40,109 reviews
Edd Martinez
8 hours ago
Came at 9am on a Saturday but office is closed. 20 minutes after and still closed. Please update your business hours and stop wasting my time!
Charlotte Newell
10 hours ago
Fantastic customer service! Would highly recommend
Jacqui Rees
8 hours ago
Very helpful and accomodating. Well packed and delivered quickly. Would highly recommend. Thank you Harry
Glenn English
17 hours ago
Silvia Azzopardi
15 hours ago
Excellent care and service! The team was incredibly helpful throughout, making the entire experience a pleasure. I will definitely use their services again. Highly recommended!
Simone Shivsubramanian
17 hours ago
Excellent service, quick, prompt, friendly and amazing all round. Recommended and will definitely use your services again!!! Thanks again!
Aqaleyat
16 hours ago
Good service and supportive and harry is nice guy
m.t. os
16 hours ago
was served today by a lovely lady at the Eagle Farm Service Centre
Izzy Dorfman
15 hours ago
David was super nice and helpful. Will definitely be coming back!
Angie Hill
15 hours ago
Wonderful experience with Lisa, everything was really lovely and easy. I would definitely use the Albion service Centre again.