Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,248 reviews
Troy Sheridan
5 hours ago
Simply outstanding customer service! Michelle went above and beyond to get a gift to the mainland for me and all organised from nz!
Nerida Hilli
14 hours ago
Darwin office was professional to deal with. Knowledgeable staff. A very good service to get my artwork to Victoria. Highly recommend Pack & Send. Thank you
Dennis O'Leary
14 hours ago
The team collected the bike from Croydon Melb, which was in a huge TV box, re-packed it into a proper ebike box (did a bloody good job too) and it arrived literally on my porch a few days later in Tassie. Top job team!
John Graham
14 hours ago
Lawsons recommended Pack and Send for a lot I’d won at auction and needed to ship to the U.S. Nikka from Pack and Send helped me through the entire process from the initial estimate, to item pick-up, packing, and the shipment. The item arrived safely and right on schedule. I wholeheartedly recommend Nikka and her team at Pack and Send!
Girish
1 day ago
Easy and fast delivery Online booking was easy and collection prompt
Product Review
customer
1 day ago
The team in Australia were fantastic. I live in New Zealand and was sending a package from Australia to Romania. A difficult process. But they handled everything fantastic and the communication was superb
Trustpilot
David Hadfield
1 day ago
Very happy with service quick and efficient, friendly staff.
Lisa Wright
1 day ago
Thanks Alex for the efficient phone call and delivery of my oversized parcel. Excellent service.
Ayush Indapure
1 day ago
I had my cabin bag as consignment with passport in it, we had some mix-ups initially with the courier pick-ups but customer service team were quick enough to resolve all my queries promptly.
John Gibbons
1 day ago
Great experience 5 star service polite and helpful.