We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,434 reviews
Mark AR
3 hours ago
Fantastic experience! Mark made the whole process of shipping a couple of large boxes to Cairns absolutely painless. Cannot recommend him highly enough!
Leanne Cook
4 hours ago
Would thoroughly recommend pack & send mornington. Friendly efficient service and parcel arrived in quick time.
Michael
1 hour ago
Tina gave great service, the shipment was very well packed and delivery was fast.
Nick McGuffin (Nick)
5 hours ago
I recently moved to North Queensland and had to safely ship some expensive tech hardware. I called PACK & SEND Capalaba and spoke to Michael who was extremely knowledgeable and enthusiastic. Michael went above and beyond, helping me organise insurance for my package and calling me at each step of the process: from quotation, to drop-off and then confirmation of delivery. I would recommend PACK & SEND to anyone purely based on my interactions with Michael. Whatever he is being paid is not enough!
Liris Weinhardt
11 hours ago
I had a great experience with Pack & Send Fremantle. Emma and the whole team were so helpful, professional and caring throughout the process. Moving personal belongings can be stressful, but they made everything so easy and gave me great peace of mind knowing my things were in good hands. My boxes arrived safely at their international destination, and I really appreciated the care and support I received from start to finish. Thank you so much, Emma, and the whole Pack & Send Fremantle team! I would definitely recommend them to anyone looking for a reliable and professional service.
Stafford McLaren
10 hours ago
Matthew F
11 hours ago
Great service , Sam is very nice and helpful guy to send my IPad back home . Must choose them if you need anything
Lacey Brown
11 hours ago
Awesome service. Made our experience super easy. Lachlan was super helpful and we recieved our package the next day! Highly recommend
Ramzi Saaoud
400 days ago
Great convenient and efficient service. P&S made the process super easy and we will definitely continue to utilise the fast and affordable service for all our future courier needs. Highly recommended!!
Chris Addamo
1 day ago
Wendy to pack and send in Altona North Harry was fantastic being my first time Fantastic customer service will return Highly recommend 🙂