Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,739 reviews
Martin
5 hours ago
Thanks team, I sent a heavyweight from Melbourne to Perth, it was solid, I'm happy with the performance, see you on the bus ✌️
Molly Eccles
4 hours ago
Excellent service, 10 out of 10. I wish to express my thanks to Janelle and Mark. They are not only super efficientin what they do, they are very friendly, helpful and thoughtful from beginning to end. Janelle explained the services and costs involved sending my personal effects overseas very clearly with her friendly voice. I decided to go with them without checking with other shippers. She confirmed the information with an email almost instantly. Mark was very patient going through the list of things i needed to be overseas. My indecision took up a lot of his personal time, but he was calm and happy to help. Janelle and Mark understand the challenge of moving esp. overseas. Their sensitivity to the customers' needs helps to lessen the stress of moving. I truly appreciate their help. All the best to Janelle n Mark !
Sharon Tan
5 hours ago
Exceptional service and thank u!!!
Jane Toohey
4 hours ago
Great service, very helpful and knowledgeable about overseas packing and sending. I shipped a very delicate piece of computer equipment and it was packed and sent within hours!
Paul OConnor
5 hours ago
Eddie Fennell
20 hours ago
Vikas was very friendly and efficient. Package arrived very quickly, so the all round experience was excellent. Will be using his service again!
Isha Paul
3 hours ago
Thank you to Jaya and team at PACK & SEND Orange. It was a pleasure to work this organisation, very polite, organised and a very efficient process. I was delighted to have my package swifty delivered to me the next day interstate!
Pixilated Planet
5 hours ago
Good service
Betsy Laffeber
23 hours ago
Staff are very helpful here. They helped us pack boxes to correct weights.
G
23 hours ago
Supposed to be open at 8.30am. Again with not following their own hours..