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Best Rated Courier Service

Australia's Award Winning Courier Service

See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.

We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.

That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.


What they're saying about our services

4.6

from 42,302 reviews

Shane O'Donoghue

11 hours ago

David and Kathryn were absolutely fantastic to deal with. Knowledgeable, friendly, respectful and provided great timely updates and communication. Could not recommend them highly enough!!

Google

Lindsay Thorpe

9 hours ago

Joan at Pack n Send Narellan was super efficient, careful, communicative and very friendly. My package arrived up in Queensland just 2 days later, safe and sound and well wrapped. A pleasure dealing with Joan to look after my courier items.

Google

Krishno Saha

13 hours ago

Liked their honesty and straight forward communication. Wanted to send a phone to India but that funny guy Ifran over the call explained tax issue.

Google

Alex Wolters

14 hours ago

Jaya was very helpful with both organising everything and helping with box size selection and packing

Google

Rhys Hood

1981 days ago

Charlie and the team were a great help and made the process of shipping my large goods internationally quick and simple. Highly recommended!

Google

Min Qing

19 hours ago

The blatant price gouging is utterly ridiculous, how can you provide a quote without even knowing the destination address? The service is decent at least, I have consistently returned here for my mail but the price has doubled since I started last year. Not to mention constant additional charges, on top of the already ridiculous price. Needless to say you have lost a customer. Incredibly disappointing

Google

Colin Berry

19 hours ago

Caught in a fools game Between this pack /send and startrack, I've waited three days for my 4kg small box to arrive around 100kms up the road, startrack say they are waiting on a booking, pack /send say they are waiting for it to be picked up, phoning startrack again, they are still awaiting for a booking so apparently no drivers are coming,, in the end, I organised another courier service, where it was picked up from pack /send If they were waiting for startrack, and they didn't come, then organise like me, another courier.

Google

James

19 hours ago

Derek was very helpful, insightful and flexible in accomodating me during a challenging move involving many boxes and fragile items. I highly recommend this place. Also the delivery was lightning quick!

Google

Henry

19 hours ago

Thank you Heather, top quality service!

Google

Anna Gontmakher

20 hours ago

I used Pack & Send St Kilda for the first time to ship fragile EVOO bottles to South Australia, and I will happily use their service again. Two boxes were lodged on Friday morning and were dispatched promptly by Monday at 11am. I contacted the recipient to confirm delivery, and no damage or issues were reported. Thank you for the excellent service.

Google

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“PACK & SEND is built on good people that are doing extraordinary things to service their clients”

Evan Foster - Signarama


4.6

from 42,302 reviews

Australia's Award Winning Courier Service

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