We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,647 reviews
David Anderson
15 hours ago
Friendly, professional and prompt - great service each time we send.
Jason Davies
15 hours ago
Great help and service and goods where on time
John Duboisee
15 hours ago
Brian Ryan
15 hours ago
Prompt and friendly service, delivered on time, Thank you.
Nicola Cockroft
15 hours ago
I couldn't have asked for better help. I was stuck as I'd paid to send a package from another Pack & Send nearby that had unexpectedly closed due to an emergency. I quickly found this branch and they sorted me right out, as well as helping get a refund of my original order. Thank you team!
Wilberfaust Gert
1 day ago
Kalinda White
2 days ago
Fantastic service. Quick, easy and affordable! And great customer service when you contact them with an enquiry or for help.
Trustpilot
jaime rees
1 day ago
Great at communication with me in NZ and prompt service !
Will Scarce
2 days ago
Tina and the team at Pack & Send Ringwood are fantastic, patient and thorough. I can't recommend their services enough.
Max Hendrickx
2 days ago
Item picked up 2 weeks ago. Still not shipped & no responses to my emails. Is this company legit or scam?