Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,737 reviews
Chris Thomas
5 hours ago
I always have an excellent experience at Pack & Send! Harry is super helpful and very friendly… 5 Stars from me.
Melanie
6 hours ago
Great fast service , $$ was a bit high but you pay for the service and piece of mind ..
Dianna Humphries
8 hours ago
The staff are very helpful - both during an advance phone call, and when I dropped off the package at Albion.
Trustpilot
Daniel “DannysCustoms” Cannan
1 day ago
After an entire week still no quote, I have the email confirmation so I know it went through. No call, email, SMS or even a carrier pigeon to give me a quote, ask a question, confirm details or even reject the request. Wasn't even a difficult or odd item, it was a $500 HJC i91 helmet. They know this because I specified it in the quote request, even if they didn't see that part they would've know it if they bothered to try contacting me at any point in the past week. By the look of the higher ratings they must be real selective about which jobs they take on, I must've missed the check box saying I'll give a rave review of outstanding and beyond belief ability to collect an item from point A and deliver to point B.
Krishna Sagar
1 day ago
Please Share me the email of the owner so I can contact him/her
Kylie S
1 day ago
Michelle went above and beyond to assist me when I had an urgent package to be delivered. I wanted to reach through the phone and give her a big hug. Thank you so much Michelle and Pack & Send!
Neil Fhg
1 day ago
Best service best quote received my rims overnight professionally packed and strapped next time I buy something from Victoria I’ll definitely be using Preston pack and send highly recommended
Aaron Hocking
2 days ago
Vikas and the NZ team went above and beyond, and was crazy fast delivery. Thanks guys, see you next time. Kind regards Aaron
Alex Horn
2 days ago
They provided friendly service and helped fix an issue I was having with DHL shipping labels. Thanks 👍
Jonathon
2 days ago
Fast, reliable and great customer service. Has been a great support to our food distribution business interstate multiple times.
Product Review