Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,691 reviews
Irlanda Garcia
13 hours ago
A very unusual experience. I called with an enquiry and let the phone ring for around five minutes before hanging up. Immediately afterwards, I received a call back from someone who said, “I’ve received a lot of calls from this number, and I’m not sure what this is about.” I had only called once. After I explained my question, she said she wasn’t sure of the answer and would ask the owner to call me back. I understand that some enquiries need to be referred to the owner, but the way the call was handled felt unprofessional. Not a bad service, but staff needs training -
Conni Christensen
13 hours ago
This could not have been easier. I needed to get a parcel to Sydney fast. It all happened so smoothly.
Sarrah Ford
18 hours ago
Tony from Pack and Send Norwood was exceptional and incredibly informative about the process for shipping interstate!!
Howard Sorrell
19 hours ago
Exorbitant pricing.... Make sure you are sitting down when they tell you the price to send something.
Cory Anderson
19 hours ago
Asad Rajput
18 hours ago
Hello Mate ,I have to discuss an important problem,but you didn't give Whatsap on profile,I am Unable to conact.😔,Can you plz come on watsp Via Bio. It's Very Important 🙏
Craig Harper
20 hours ago
Do not use this Branch, I have always had good service from Pack and Send but this branch is useless. I am a Director of a T1 Company, I was required to deliver important documents to our Site office in Gladstone. Paid for overnight express and was directed to have the documents to the shop before 12pm, my staff completed the task by 11am. waited for a Tracking number and asked via email the next day. informed that it was not picked up. Then requested if i wanted my money back at 1235pm so missed the drop off again.. Pathetic service.
Glenn Cadman
19 hours ago
I've been shipping with Pack and Send Morningside now for over a year and the experience has been awesome! The team there are extremely professional and my deliveries across the National are handled with care every time.
N F
1 day ago
Sam is so kind and provided exceptional service
Linda McKenzie
1 day ago
The ultimate collection and packing service. I have used a few different services, but I will always be returning to Pack and Send Marrickville for my Sydney purchases. The level of detail in collection and packing, and expedience was exceptional. The follow up was thoughtful. Thankyou