We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,190 reviews
Ray Besserdin
7 hours ago
Friendly, very helpful and exceptionally efficient while pricing is highly competitive. I cannot speak more highly of my experience. A must go-to especially if like me, you are an artist and need your work delivered with great care and within specific timeframes demanded of interstate galleries. The team here in Packenham understand what's needed and are right on top of it. Ray Besserdin Paper Sculpture Artist
Nicole Steenhof
13 hours ago
Very helpful, reliable, fantastic
Wendy Parry
13 hours ago
A great way to send a suitcade home and not have to lug it through airports. Staff were really helpful
Adrian Plumb
13 hours ago
Great team to deal with, really helpful and upfront. Dropped off at 13.45 on Wednesday in WA, arrived 06.50 on Thursday in QLD amazing service
Nalaka Kuruppu Arachchige
13 hours ago
Fantastic service and excellent packaging! My keyboard was shipped safely from Adelaide to Melbourne. It’s almost 40 years old, so I was quite concerned, but they packed it extremely well and it arrived in perfect condition. I highly recommend this company for packing and shipping valuable or fragile items. They take great care with your belongings and help you choose the best transport service for a safe delivery.
satnam kaur
13 hours ago
Dan and Maria Oelkers
13 hours ago
Vikas was an easy going person, polite,.courteous and friendly. I would highly recommend Caboolture Pack and Send.
Sue Rands
14 hours ago
I had'nt heard of Pack& Send (Subiaco)until a relative in Perth suggested I send my four boxes of goods from Perth to the Gold Coast with them. The Help I got from the staff at Subiaco was excellent. Boxes suggested and duly selected along with the weight range, packing materials. The sevices offered and the cost was excellent. The speed of delivery (5 days) to Pack & Send Southport Gold Coast,amazing. We opted for delivery at the Southport end which was also cost effective. The delivery driver Peter was extremely helpful. My four boxes were approx 30 kgs each in weight. Thank you for me an excellent service. Roger R.
Andres Rehbein
13 hours ago
Very helpful, good price and delivered.
Deborah Stevenson
13 hours ago
I organised a late pick up with Pack and Send - they were brilliant, fast and my items were delivered safely.