Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,527 reviews
S Badshah
6 hours ago
Hello David and Kathryn, You have no idea how important the parcel was for me to reach Sydney in time to reach my friend. I do not have enough words to express my sincere gratitude for the hard work the 2 of you have put together to make sure that this parcel arrived in time. But I can only say 2 words and repeat it 3 times.....Thank you, Thank you, Thank you. Flawless communication even though I am in USA. Excellent service. Highly recommend them.
The moz
6 hours ago
Good experience, and i forgot to print my labels he was happy to do it for me being the very end of the day! Highly recommend easy to work with.
Berni Fetzer
139 days ago
Quick and very professional service
John Godfrey
8 hours ago
Dropped off an odd collection of stuff from my father's estate. Glassware, couple of rugs etc. Beautifully packed and delivered safely to our home in regional Victoria. Quick, easy, professional service. Thanks team!
Sean B.
2 hours ago
In terms of booking the service - very easy. When it comes to dropping off package at Morley - also easy. But I pay for delivery. A quick, problem-free delivery. To the recipient in a timely manner. That did not occur here. Package was delayed. I received emails from Pack & Send asking me to describe my package. So not ideal.
Product Review
Jennifer KM
301 days ago
A fantastic caring team. They successfully delivered a precious parcel of an artwork to a challenging location in record time. The experience couldn’t have been better. Definitely 5 ⭐️ service.
Jo Fitzpatrick
6 hours ago
I highly recommend Pack & Send Marouchydore, exceptional care and service.
Amelia Kroschwitz
7 hours ago
Perfectly packed and timely
Nadja Saralam
1 day ago
Super helpful staff that worked hard to find me the best value for money. I had a tricky job as they had to organise holding my boxes at the receiving end and I had a preference for the day of the week for pickup. It all went smoothly and the boxes arrived exactly on the perfect date!
Joven
2 days ago
I dislike about picking up my parcel, I been waiting on the first day of pick up, but didn't see if someone show up, then it takes long time for 3 days I think, to pick it up
Trustpilot