We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,559 reviews
Anna Thompson
1 day ago
Andreas Elkjær
7 hours ago
Bang on, quick and friendly. They had a question, we sorted it out. I’m surprised at how quickly the package came.
Angie de Latour
3 hours ago
I can’t recommend Jonas highly enough! I have just sent an artwork interstate which relied on a fairly tight delivery date and am very grateful to Jonas for getting it there so quickly. From packaging to delivery, he handles every aspect of the process calmly and professionally, and is always a pleasure to deal with. I have been sending artwork interstate with Pack & Send, St Kilda, for several years now and can unreservedly recommend them as a quality courier service for artists.
Trustpilot
Thobile Tshikala
7 hours ago
James
7 hours ago
Good location, competitive prices and store person Harry provides great customer service.
Debbie Ferreira
6 hours ago
Absolutely the best service!! Highly recommended!!
Damin Workman
7 hours ago
Magan & Odie Govender packedour gear securley, and when it was returned they helped our client with the process. We could not have succed without them
Sarah Alekna
3 hours ago
Fantastic ease of facilitation and competitive pricing. Lachlan went out of his way to communicate options comprehensively and provide solutions. Exceptional customer service, fast delivery and packed carefully. Highly recommend. FIVE STARS!
Trustpilot
Sarah Alekna
3 hours ago
Fantastic ease of facilitation and competitive pricing. Lachlan went out of his way to communicate options comprehensively and provide solutions. Exceptional customer service, fast delivery and packed carefully. Highly recommend. FIVE STARS!
Trustpilot
Jo Turner
3 hours ago
Very helpful arrived safely and on time will definitely use again cheers Jo
Product Review