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Best Rated Courier Service

Australia's Award Winning Courier Service

See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.

We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.

That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.


What they're saying about our services

4.6

from 42,729 reviews

Jac Starr

1 hour ago

Fantastic service. Recommended to me as an option by Perth Airport Lost and Found to pick up my lost items and post to me. I live in a remote area on the west coast of Tasmania and wasnt really sure of the process. From the first contact by phone to Bob from pack and send I felt relieved that my items were in capable hands and would be returned by courier in a timely manner Bob took all the details, I paid over the phone (an easy transaction and a very competitive price). Pack and Send do all the work, they made an apt to pick up my items, packaged and sent them off to me. It was at my local post office in 3 days! Items carefully and safely packed, no damage on arrival. Cannot recommend this company enough. I received emails to let me know my item was picked up, packed and on it's way to me. One Happy Customer 😊 Jac Town of Linda West Coast Tas

Google

Heng Heng

31 minutes ago

⭐️⭐️⭐️⭐️HIGHLY RECOMMENDED ⭐️⭐️⭐️ Thank you Mark for your amazing customer service, so humble, understanding and so helpful! Sent my son his Prized golf clubs interstate and having no idea about them and how to send them, Mark was so helpful and got our package packed and sent.From both my son and I we appreciate your service BIG THANKS 🙏🏽

Google

Julie and Ross Winters

2 hours ago

Vikas from Caboolture was very helpful and empathetic, after i left my cameras in a hotel in Dubai. It only took 5 days and i was very grateful to get them back!!

Google

Grace Vanderzalm

1 hour ago

Damaged computer - We recently shipped a computer from Melbourne to Nz and wanted to make sure it was covered by insurance. We asked them whether it had insurance and whether a signature was required upon delivery, and he confirmed that it was. They were quick to sign the paperwork. However, when the computer arrived, it was scratched and dented. Looked onto the paper and it said not insurance included The computer arrived to the property without signature and left on the ground. Double check paperwork before you make deals with these people. We watched the man place the bare computer onto an empty van with only a small blanket on the ground which could have easily slid.

Google

Dane Evans

1 hour ago

Changes hours until further notice without updating google. Rang me to let me know if was here, and still didn't mention they were running non standard hours. As always with couriers, you get what you pay for.

Google

Fatma Yer

23 minutes ago

Google

Gina Akiyama

13 minutes ago

David and the other lady (sorry I didn’t catch her name) were so helpful and friendly when I went in to send an oversized parcel. They went above and beyond, thank you so much!

Google

Patrick Curda

15 hours ago

Super fast in a hurry no worries. Thanks Tony.

Google

Simon gregory

43 minutes ago

Superb service.Thankyou

Google

Mike S

53 minutes ago

Outstanding service - the packahe arrived 4 days earlier than quoted..

Google

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“PACK & SEND is built on good people that are doing extraordinary things to service their clients”

Evan Foster - Signarama


4.6

from 42,729 reviews

Australia's Award Winning Courier Service

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