Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 40,950 reviews
Shayne Western
6 hours ago
The help support and service i had received was amazing
Robyn Salkeld
18 hours ago
I can't speak highly enough of this company's speed and professionalism in couriering my liost wallet from Melbourne Airport to Perth. They worked with me to tailor a plan that best suited my budget and timing. Regular updates were provided during the transportion of my item. It arrived even quicker than I expected, safe and secure. Thank you for a great service!
Renee Young
1 day ago
Andrew and all the staff at PACK & SEND Maroochydore were so friendly and helpful. I needed help sending boxes interstate in an emergency and they were so kind and easy to deal with. They went above and beyond. I highly recommend Andrew and his team.
Brent O'Connor
1 day ago
Pricing is crazy! $136.00 to send a 2.6kg from Northside of Brisbane to the Southside. What used to cost $30-$40 when you could do it all online, now costs $136 when you go into store.
T Ngaira
1 day ago
It was nice to be greeted by friendly helpful staff at the Albion branch. They helped me repack and print labels to make it an easy final process after booking online. Postage was very reasonable and provided a quick efficient service. I would use again.
Trustpilot
Meagan K
2 days ago
I just wanted to give a special shout out to the Pack & Send Civic team. They have been super helpful with clarifying shipping costs for my artwork and friendly to deal with.
R Madge
2 days ago
this is the second time they I've sent items with Hobart Pack&Send. They are super friendly, give good advice so that I didn't spend more $ than necessary. Boxes arrived on time all the way up to Darwin, and everything was in good condition. great service. thanks!
Annette Ferris
2 days ago
Absolutely outstanding service: my family in the Central West of NSW received their rather large parcel, in a timely manner: within the expected time frame, and gave them so much joy. Thank you, Adamstown PACK & SEND
Will
2 days ago
Booked online and dropped to Pack & Send Canberra on 23 December. Item was not picked up until 6 January. Took another 14 days to get delivered to a Melbourne city location. Had to send photos of package to help locate it. Delivery time was supposed to be 2-3 days.☹️
Trustpilot
Craig
2 days ago
The online booking system is so easy to use. Package is either picked up very efficiently or I can deliver myself close by to Canning Vale. Staff and drivers are very helpful and it always arrives on time and without breakages. Rates are reasonable as well.
Trustpilot