Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 40,231 reviews
Biji Jose
12 hours ago
Michelle Lekias
11 hours ago
Excellent helpful customer service. Kind staff and very understanding as I had a few hiccups. This is my go to company for sending goods . No fail.
simpyboi
12 hours ago
Came in, great guy helped me out. Would come again !! Thank you!!
jess greatwich
10 hours ago
John at Pack and Send Gepps Cross is an absolute rarity in this modern business world - dedicated, reliable beyond question, diligent, proactive and able to solve any problem we've thrown at him (and boy have we thrown them!). When our wine company needed to send a very large, complex shipment to NSW, John went absolutely above and beyond to make it happen. It's not an exaggeration to say that we would have lost the contract if not for John's tenacity, hard work, flexibility and generosity. If you are looking for a logistics partner you can RELY ON, then I can't recommend John and his team more highly.
colin case
16 hours ago
Extremely helpful and friendly staff ensured that our goods were packed and safely delivered. Big thanks
Gaby
15 hours ago
Cheap, fast and easy! Provided exactly what I needed.
Trustpilot
dan
21 hours ago
Gillian Bilsborough
21 hours ago
From contacting Pack & Send and communicating with Troy to send a large expensive consignment it was a seemless process. The cost was very reasonable too. Our company was extremely impressed. I think P&S will be our go to going forward. Thank you
Stuart Beeby
22 hours ago
Customer service was fine but beware - they don't have a dangerous (flammable) goods contract at this franchise so you'll be disappointed if you want to send perfume as a gift.
Ray Vardanega
21 hours ago
Jaya went out of his way to ensure the important package got to Sydney overnight within a 24 hour period, and delivered on time. He took personal responsibility to make sure all went well.