Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,324 reviews
Craig Reid
11 hours ago
Thank you to Kayla at Pack & Send! Super high quality service to retrieve our bag and deliver it to us within 24 hours 300KMs north. Kayla in particular was amazingly helpful, working through the options and executing on our chosen one. Thank you Kayla and thank you Pack & Send 5 ⭐️
Temira Wallis
17 hours ago
Had a fragile parcel to send. Staff were friendly, knowledgeable and careful with the item. It arrived sooner than expected in perfect condition. Thankyou for getting the job done so well, much appreciated when you must trust others with precious items.
Alistair Lavery
17 hours ago
Nicolle Martyn
17 hours ago
Highly recommend - fast retrieval of goods left on a plane from an interstate getaway. Kept me informed the whole time.
jodie beadle
18 hours ago
Great service, friendly and helpful staff
Ian Chapman
17 hours ago
I would highly recommend this company and Lachlan in particular- the service was quick and competitively priced, great communication and overall level of service was excellent.
Nomazulu Silandu
16 hours ago
Very friendly and professional staff. Goods are well packed to ensure secure delivery and communication is made from the time the goods are transported to the point of delivery. Which is good to allay anxiety to clients and ensure efficiency of the services.
Jodi BADGER
12 hours ago
If pack and send cancel the pick up, how do they justify charging the customer a $5 cancellation fee?
Trustpilot
Andrew Easton
12 hours ago
Great service and price
Trustpilot
customer
12 hours ago
They delivered my package from Australia to the USA in 4 days!! Drop Off was simple and all of the packaging help was awesome
Trustpilot