

We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2023.
What they're saying about our services
4.6
from 39,202 reviews
jack tym
2 hours ago
Best service I've ever had. David went above and beyond helping me after hours to collect an item and then was shipped to me super fast. Thank you so much
Himanshu Mehta
2 hours ago
The package was delivered on time. Nice experience!!
Anne Slee
4 hours ago
I was very impressed with the service from Pack and Send Greenslopes. Fadi was very helpful in assisting me with some interstate deliveries at a reasonable cost. The items arrived safely within a couple of days. Tracking and communication about the deliveries was excellent. Thank you Fadi.
Irma Bobis
4 hours ago
Mario Solisitor
4 hours ago
This is the second time I have used Pack and Send from Riverstone/ Marsden Pack to send my car parts to Queensland and Victoria, The service and pricing was easy to receive, Rochelle from Riverstone factory was very helpful to getting me a quote first and then afterwards taking care of the whole delivery process very easily from start to finish , I will use Pack and Send again and recommend them for anyone who needs to send anything anywhere without any problems well done 👍
Robyn Hopkins
7 hours ago
Moved all my precious art from Darwin to Melbourne - Nicola was fantastic and made this big transition much easier. She was efficient and extremely helpful. She was recommended to me and I would recommend her and Pack and Send to anyone that is looking at moving their items around Australia. Thanks Nicola!
咪咪
12 hours ago
Very competitive price and great service👍
Gilles Heimburger
12 hours ago
Muhammad has been very helpful and reactive for our order. We couldn't expect more regarding the quality of the packing for our sensitive medical devices. Thanks again for everything.
Belinda Clarke
12 hours ago
I needed to send a parcel to my son in Tokyo, Japan - Pack & Send in Tweed Heads were very helpful. Excellent service by Andrina and staff, I wouldn’t hesitate to recommend them or to use them again in the future. Thank you so much for your help!
Maze Mqz
1 day ago
Exceptional service from start to finish. The interstate delivery from Melbourne to Cairns was handled with impressive professionalism. Pickup was prompt and seamless, and the team went above and beyond by securing my package with support boxes to ensure its safety during transit. They also accommodated a special request without any hassle—demonstrating flexibility and attention to detail. A courier service that truly prioritises customer satisfaction. Highly recommended! ⭐️