Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,103 reviews
Des D
4 hours ago
I entrusted Dean and his team at Pack & Send Kew with a fragile 19th‑century clock, and their service was exceptional from start to finish. They understood the importance of proper handling, provided clear updates, and packed the clock with real expertise. The shipment arrived in perfect condition, fully protected and exactly as sent. For anyone needing specialist packing and shipping, especially for antiques, this team is first‑class.
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4 hours ago
Kim Ho
5 hours ago
Excellent service from PACK & SEND Randwick! The team did a fantastic job packing my large 1m giant pillow with great care and attention to detail. Everything was packed securely, communication was smooth, and I had complete confidence that my item would arrive safely. Highly recommend their professional and friendly service.
Marcelle Murphy
4 hours ago
I had a very positive experience with Pack & Send Moorabbin. Highly recommended 100%. Henil Kothari was of great assistance and helped me through every step. He maintained regular phone and email contact, talking me through the process including a couple of setbacks. I will not hesitate to use Pack & Send Moorabbin for any future services I may need. With my great appreciation.
Sandy Bovill
5 hours ago
Great service, friendly staff. Only reason not 5 star rating is due to repacking our items and not informing us prior to doing this.
Johnny Ng
5 hours ago
Kamran at Pack and Send. Hilton was great help. Excellent service. Highly recommend.
Narelle
19 hours ago
Friendly staff, made thing's quite easy.
Carrie Zhang
5 hours ago
I'd highly recommend anyone who needs an urgent courier service to utilise Pack & Send St Kilda Rd. They are efficient, friendly, and accountable. I had my mum's passport picked up urgently from the Spanish Consulate Office. I got it in 3 days. It is fast, safe, and reliable.
Dyah Ambarwati
5 hours ago
Shadi was the contact person we met, she is super helpful and she helped us thoroughly well. Service excellence was shown at the best level of service
Tracy Clarke
23 hours ago
Very happy with my delivery from Pack and Send Fyswick. Excellent price for delivery and items arrived in perfect condition. Quick and courteous service as well.