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Best Rated Courier Service

Australia's Award Winning Courier Service

See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.

We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.

That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.


What they're saying about our services

4.6

from 42,146 reviews

Nikko Adrianus

6 hours ago

Henil from pack&send is a legend, he helped me sort my package couple months ago and gave me the best price!

Google

Lea Calleja

5 hours ago

I have purchased quite alot of items at auction houses. I have utilised the services of many couriers and of pack.and send depots from Qld to Melbourne. Michael and Natalie have been very patient when items have not been ready when collecting and I can't praise them enough for customer comes first attitude. I am very grateful for fair price, reliability and overall attitude and driving out in horrible weather to.collect my goods. Recommend without hesitation.

Google

Travis Baker

9 hours ago

Pack N Send online services Australia are fraudulent. They have debited my credit card, one month after I sent two parcels, saying the two separate $50 additional charges were for additional services. I paid this company the amount quoted for delivery. Surely, there would be communication prior if there was any issues, but under the cover of late night, I receive two PayPal notifications of the debit transactions. PayPal have within two hours responded with a NO REFUND response. So PayPal are as fraudulent as Pack N Send. The invoices have NO actual reason for the charges, just ADDITIONAL CHARGES. I won't stop until I get this money back, I'm presuming these hucksters are randomly charging client accounts with their authorisation powers. Scum.

Trustpilot

Dom

9 hours ago

Ive been using pack and send since 2009. Usually for bulkier items. This time I used them for a set of wheels/tyres. Door to door service between capitals in 3 days. Price was right, service was easy. My new replacement for eGo/hunter.

Trustpilot

Robyn

5 hours ago

We recently had a delivery to Tweed Heads from Townsville and we were so impressed with the excellent service which Pack and Send Townsville gave us, well done, thank you!

Google

Anne Keats

1 day ago

Excellent and friendly service

Google

Elisa Bartels

1 day ago

Chenna and his staff are masters of packing. I am a ceramic artist and had a bad experience with another packing company. With Chenna's careful packing all my work arrived in the USA without a single breakage. He had also packed them in such a way that any unsold work was easy to repack to be sent back to Australia. Chenna and staff go beyond to make sure that my work arrives safely and it is wonderful having that peace of mind.

Google

Saints & Sinners Band

1 day ago

I have conducted business with Pack & Send for over the last 10 years sending consignments all over Australia with great success. Unfortunately the last few shippments have been a nightmare. P&S use Aramax for local deliveries and they are hopeless with consignments taking up to a week to even be collected. P&S are aware of this and and need to act. So, I've gone back to Australia Post for local deliveries, yes a few extra dollars but no irate customers!

Trustpilot

Sophie Isaac

1 day ago

⭐⭐⭐⭐⭐ After a week of our mailroom system being down, we urgently needed to get a package from Sydney to Melbourne. The team at Pack & Send Wetherill Park absolutely came through for us. A special thank you to Sandeep, who was incredibly organised, responsive, and helpful throughout the entire process. He arranged overnight express delivery with ease, and before I even had a chance to check the tracking the next morning, I received an email confirming the package had been delivered and signed for—before 9:00 am! Outstanding customer service, excellent communication, and a seamless experience from start to finish. Thank you, Sandeep and the Pack & Send Wetherill Park team, for saving the day. I wouldn’t hesitate to recommend you and will definitely use your services again!

Google

Roy Morgan

1 day ago

Google

Send a Parcel.
Anything. Anywhere.

Express Delivery Options

Items large and small

Locations Australia-wide

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or phone 1300 668 000

“PACK & SEND is built on good people that are doing extraordinary things to service their clients”

Evan Foster - Signarama


4.6

from 42,146 reviews

Australia's Award Winning Courier Service

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