Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,681 reviews
Alison Crealy
15 hours ago
Margaret Schiller
1 day ago
As a return customer to the HILTON store I found a consistent & professional approach for service and customer care has remained very high. My parcel arrived interstate ahead of schedule. Would highly recommend the " Hilton" store
Trustpilot
Margaret Schiller
1 day ago
As a return customer to the HILTON store I found a consistent & professional approach for service and customer care has remained very high. My parcel arrived interstate ahead of schedule. Would highly recommend the " Hilton" store
Trustpilot
Mario Massa
21 hours ago
Please can you ship an item from Australia to the USA .?
Margaret Schiller
1701 days ago
Nothing but a 'positive experience.' Open and honest communication throughout. Shipment delivered interstate in perfect condition ahead of estimated shipment date. Thankyou PACK@SEND at Hilton
Carol Elias
21 hours ago
We chose Pack and Send in South Yarra to send our artwork back to Perth. Their quote was reasonable and emailed to us quickly. When we arrived at the business we were helped by Mrunal who was efficient and gave us confidence that all the art would be packed carefully. It arrived in Perth about 10 days later in excellent condition. I can recommend this company for efficient reliable transfer of goods.
damandeep kamboj
1 day ago
Service is good I never see any fast service in my life. It’s 10 star not 5 star. Thanks
Anneke Pol
1 day ago
The company only packs an item in cardboard and posts it with DHL. The communication is rude and no clear timelines are communicated. If you have any issues, you contact DHL or customs (the company does not provide an end to end service). If you have used any other third party packing / moving service before, in comparison this is very substandard.
Col Clark
22 hours ago
I dealt with PACK & SEND Springwood via Michael at Capalaba. He was very helpful and courteous. I will deal with them again.
Fiza
22 hours ago
Wasted my Saturday morning + 100$ in an uber back and forth, coming all the way out into the city, to get some urgent parcels out on Saturday morning. Only to find it closed with no reason given. Waited around for 15 minutes then left. Won’t be using this pack & send centre again, if you’re this unreliable with your opening hours; I don’t think you can be trusted with important shipments.