Best Rated Courier Service

Ryan Mou'le

Absolutely a pleasure to deal with. Can recommend you will be over the moon with their service care for you package, awesome pricing and kindness we all want. Thank you Pack And Send Penrith.

Google

Daniel Ng

Ridiculous policy I checked online and got an estimated quotation for 60x45x35cm 13kg suitcase about $55 sending to ADL. I decided to drop off at shop to save pick up waiting time. The price I was quoted at the shop is about $100 as it is human service, then add $20 for plastic wrap. The worst is additional quote for human measuring the suitcase. For 3 dimensions within 30 seconds, they ask for $30 more. If this is a signing on delivery, it will cost more about $30. If I do registration online right at the shop with the suitcase detail, they will charge the same for measurement! Come up to at least $150 for 10 business days! I gave up. Brought it to Post Office. Very easy, quickly and very very reasonable cost: consignment $85 + extra cover $2.5 + signature on delivery $2.95 = $90.80 for 4 business days I do not blame the staff at Morley Branch, but company's pricing policy with hidden and ridiculous cost. Not recommend this service.

Google

Tom ?

I requested a quote from Maroochydore to Adelaide for a 3 kg ( 1m x 900 ) sized parcel and was horrified at the cost being $618.28. I then called to varify that huge amount and was told thats right! I called another courier BHF & quoted $153.08. It certainly pays to shop around. I would NOT recommend Pack & Send..

Google

G Brown

Used Pack & Send 2 and a half years ago, excellent service. Used them last week and still excellent. Highly recommend this company. Thanks again Michael and Ian

Google

David Brett

As another reviewer said: "Great service from auction pickup to safe, superior packing and delivery." I agree.

Google

Kristina Patch

What a gem. I was unsure how to get a parcel to Sydney within a day - the whole needing an account with fed ex thing was not something I had the capacity to deal with. Kathryn ascertained how urgent the delivery was and drove it to the collection point personally after work! It arrived a day before I needed it to and the price was not ridiculous. I will be using pack and send whenever I need a delivery sent somewhere.

Google

Jack O'Reilly

Fast, efficient, courteous over the phone, during pick and delivery. Happy to recommend. Two gents in the Brisbane City depot (one named Jack and the other a British man) were incredible helpful. Thanks lads

Google

URSULA LINE

I used Pack & Send to get an art deco mirror packed ready for the plane back to the UK. Fragile, odd shaped, old and one of a kind I'd explored various ways and other companies who were either way over priced and/or not up to the task. The person on the front desk was so helpful and friendly, she managed to get it packed super securely in only two days in between Xmas and NY. She also video'd it being packed in all the layers - super impressive and it survived the flight back to the UK better than ever! Thankyou so much, if ever I need to get back something weird I can't live without back on the plane I will be sure to come to you first :)

Trustpilot

URSULA LINE

I used Pack & Send to get an art deco mirror packed ready for the plane back to the UK. Fragile, odd shaped, old and one of a kind I'd explored various ways and other companies who were either way over priced and/or not up to the task. The person on the front desk was so helpful and friendly, she managed to get it packed super securely in only two days in between Xmas and NY. She also video'd it being packed in all the layers - super impressive and it survived the flight back to the UK better than ever! Thankyou so much, if ever I need to get back something weird I can't live without back on the plane I will be sure to come to you first :)

Trustpilot

UnaStella

I booked and paid to have a parcel delivered to Laverton with Pack&Send in April. They finally told me 6 weeks later that they lost it. Weeks later they finally send me an insurance claim form. I was told that the claim has been submitted to the insurance company. Today I found out indirectly it will take at least another 3 months for the claim to be processed and no idea if I will even get my money back. Their arrogance and incompetence is undeniable. Not at all interested in any form of customer support and God help you if you want answers. In the meantime, Im down over $300+ and no faith in them doing the right thing. Stay clear from this company. Stick to Australia Post next time where you can talk with real people without tge imported attitude of a 3rd class service

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