We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,836 reviews
Annie Kirby
4 hours ago
What made it easy to decide on mailing a box to family interstste full of memories as a kid and juck his stuff and loaded Christmas presents was so easy from online to checking on questions to the picking up of the box or your options to drop off! It arrived safe and quicker then I thought and my biggest surprise was it wasn't expensive! You have to know cubic square weight for the pricing that's the only tricky thing but Post Office helped me.
Trustpilot
Michael Brown
9 hours ago
Sakina Boursas
1 day ago
Interstate shipping: The online registration with Pack & Send was very straightforward. The labels were emailed instantly, and dropping off the parcel was easy. It arrived a week earlier than expected and in very good condition.
Trustpilot
Gayathri Ginige
1 day ago
Han
1 day ago
Very kind and helpful 😇
Vijay Rana Magar
1 day ago
This is disgusting courier. I send some clothes around 20 to 25 kg to nepal. He charged around $1000 aus. After 25 days they said I need to pay Rs 45000 in nepal then they will deliver. We paid then they deliver.
Brian Long
2 days ago
Very well packaged and friendly service at every stage. Many thanks.
Paddy May
2 days ago
Incredibly helpful, good value and delivered quickly and well
Rosalia Mineo
2 days ago
Great assistance and fast delivery. Would recommend their service.
Mat Frayne
2 days ago