Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,856 reviews
Emma Coombes
7 hours ago
Pack & Send are so helpful and they pack my work so well. My work is glass fronted and sending it interstate is a bit scary, Pack & Send take the fear out of the whole affair.
Kirralee Keilar
6 hours ago
Tina went above and beyond to ensure we received our parcel in rural Victoria in a very tight time frame. We were kept updated at every step and we would use PACK & SEND Ringwood again!
Jon Hosain
10 hours ago
Very well package fragile items from Australia to the U.K. arrived in a timely fashion. Good service, thanks very much.
Jess
10 hours ago
We should petition for your business to run AusPost, because your service is more affordable and uses common sense when measuring packages. Thank you for a wonderful experience at your West Gosford store.
Trustpilot
Alan Wh
15 hours ago
Jayden and the team were superb. Very professional and speedy service. Our picture arrived promptly in the UK and can recommend them without hesitation.
Neha Gupta
15 hours ago
Excellent service from start to finish! Harry from Pack and Send was incredibly helpful and made the whole process so easy. They arranged a home pickup, brought all the necessary packaging materials and packed everything themselves, so I didn’t have to worry about a thing. The entire process was smooth, hassle-free and professionally handled. Really appreciate the effort and convenience they provided. Would highly recommend their services!
Katie
15 hours ago
$135+gst to post a kindle domestically that weighs under 200grams, something that would cost australia post less then $15. That’s a 800% increase, that is criminal! Then received a threatening phone call after I advised of my disappointment
Prue Ladewig
16 hours ago
I had such a wonderful experience at Pack & Send Greenslopes. They went above and beyond to help me return a bulky item and found me a very affordable option. Can highly recommend.
Vyshnavi Prabaharan
203 days ago
Great service and follow-up from Kayla
Lachlan Thompson
1 day ago
Once again Pack & Send have come to my rescue by providing secure and affordable freight from WA to Vic. Friendly and helpful advice plus genuinely finding the affordable solution. Pack & send always my first choice. Thank you Derrick.