Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,200 reviews
Kim Sanderson
16 hours ago
Absolutely fantastic service - Very professional and helpful in every way
Emma Rowland
16 hours ago
Always quick, reliable and helpful!
Robin
16 hours ago
Excellant online execution. On time pickup and quick delivery.
Trustpilot
Greg Courts
228 days ago
Great service from Johnny and the team, the goods are always packed very well for safe shipment to cover the 5,000 odd km they need to travel..
Dave Stuart
16 hours ago
My experience with Pack and Send at Adamstown was not good this time however it was sorted out in the end and the goods got to the UK. I must say their use of an AI answering service should be looked at as I found it very customer difficult when continuously put through to the wrong number.
Alan Lambert
20 hours ago
Derek. Thanks for the great service I appreciate your help.
Katina Conomos
1 day ago
Pack & Send made a trans-tasman delivery so incredibly easy. They were very responsive with a quote. Great communications all the way through. I wouldn't hesitate to use them again!
Laura Martins
1 day ago
I had an amazing experience with this branch, Lachlan helped me locate my luggages and make sure they were delivered correctly. Really impressed with his customer service!
DS
16 hours ago
All good. Seamless experience. Delivered in quick time as stated.
Trustpilot
DS
17 hours ago
All good. Seamless experience. Delivered in quick time as stated.
Trustpilot