We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2023.
What they're saying about our services
4.6
from 40,646 reviews
Tanya Hann
1 hour ago
What an excellent service Sam & Merina provide. Professional and efficient operators with great advice. Our furniture items were packed so well and arrived in Tasmania in first class condition in just a few day with updates on progress along the way. Plus a final call to check that all was well on arrival. Highly recommend this service.
Barbara Trounson
3 hours ago
simon welsh
5 hours ago
I love using pack and send for shipping my artworks . Fast , super affordable and reliable. The staff go above and beyond . I can always rely on them to get the job done
Lachlan Davis
7 hours ago
They won't stop emailing me every single day even after I've unsubscribed. Spam garbage.
Kate
2 hours ago
They didn’t pick my parcel up for 4 days and when it finally did arrive - everything inside was broken. Do not recommend.
Product Review
Jan-Maree
1 day ago
For someone working full-time this whole service is easy. Pick from.your home and delivered with ease.
Trustpilot
Gabriella Scatà
1 day ago
Parcel arrived in time, no bending all great. Shipping process was easy and staff helpul and friendly!
Trustpilot
Mari Wong
1 day ago
Everyone is so helpful and super nice! Efficient and simple, would love to work with them again. My parcels arrived faster than the ETA, which is very nice.
ABHISHEK GUPTA
1 day ago
Very easy process to book online. Actually online much cheaper rather than getting quotes from their offices
Trustpilot
ABHISHEK GUPTA
1 day ago
Very easy process to book online. Actually online much cheaper rather than getting quotes from their offices
Trustpilot