Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,545 reviews
Mitchell James
8 hours ago
WARNING: Think twice before using PACK & SEND Sydney City! Absolutely outrageous pricing. This place is an absolute rip-off, charging significantly more than other stores for what should be straightforward packing and shipping services. The price difference is ridiculous, and it genuinely feels like you're being taken advantage of. Do yourself a favour and shop around before handing over your hard-earned money. You can find significantly better pricing elsewhere, so there's absolutely no reason to pay these inflated prices. If you value your money, STAY AWAY and get quotes from competitors first! Don't walk in blindly unless you're happy to have your pockets emptied. Very disappointing experience. Absolute rip-off. Avoid!
Kym White
8 hours ago
I've used other couriers & other pack & send branches. I highly recommend the team on Hanson Rd Wingfield. Easy and friendly to deal with . Cheaper than other couriers. Thanks guys you are now my go to courier.
Marion Wright
1 day ago
great service and handy to the workshop
Harry
1 day ago
Love Your Lifestyle!
1 day ago
I couldn’t have been happier with the service from the team at Pack & Send! They were friendly, professional and helpful, and made the whole process incredibly easy. My parcel was sent and delivered quickly, which was very much appreciated. I was very impressed and would absolutely use them again. Highly recommend! ⭐️⭐️⭐️⭐️⭐️
Dianne Birch
1 day ago
Andrina was fabulous in getting our guitar packed up and delivered safe and sound from Tweed Heads to Melbourne which arrived home on the same day we did. Highly recommended. :-)
talor williams
1 day ago
Great service. Stepped up where auspost couldn't. Smooth process and will be using again for sure Can't recommend Harry Virk and and the team down at pack n send Altona enough
Dericka Frost
1 day ago
I was on the last minute to get a birthday surprise to someone in hospital. Kelly was super helpful and efficient in making that happen. Highly recommend.
Kate Smith
1 day ago
I was recently so impressed by Pack & Send Dandenong. They have been so easy to deal with and made the process easy. Everyone I've chatted to and met throughout the process was equal parts nice and helpful. Thank you so much Joey and team.
Peter Foote
2 days ago
We were dealing with a large number of items, many fragile ornaments and collectables amongst them, from a deceased estate in Tynong. They needed to be sent to Brisbane. We wrapped them individually in bubble wrap and put them into boxes. The Pakenham team recommended that they be re wrapped and then packed into a protective timber crate for the trip. My partner was very skeptical at first thinking she had done a good job of protecting the items. However she eventually agreed and 5 x 0.7 cu mtr crates were packed and transported by the team. The job was outstanding. Nothing was damaged in transit and my partner completely changed her mind about the service. Considering the amount of work done to pack items and the fact that Shiva drove out from Pakenham to Tynong and collected 23 boxes from the home the bill was very reasonable. We are very happy with Pack and Send Pakenham and would higly recommend their service to anyone. Peter and Jenny