Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,712 reviews
Lee Kahler
9 minutes ago
Rukhsar was phenomenal. From beginning to end, she made my pick up & drop off of a large quantity of fragile items stress free. I had a small window to have it all collected & delivered & it was done so without a glitch. Brilliant service. 10/10 🙌🏼
Kathryn Kang
1 hour ago
I chose Pack&Send Marrickville to provide appropriate packaging for a snowboard and then send the package to a private address interstate. The next day, I realised that I had made a mistake in the delivery address. I contacted PackSend Marrickville and they immediately solved the problem. They alerted the delivery driver and arranging for him to phone the addressee when close to the point of delivery, so as to do the hand-over at the corrected address. This was all achieved seamlessly by person-to-person conversation, aided by the firm's robust data systems. Excellent problem-solving! I will certainly go to Pack&Send Marrickville for all my future courier needs.
jahanzaib khan
1 hour ago
Please contact me WhatsApp number in my bio
jahanzaib khan
1 hour ago
Please contact me WhatsApp number in my bio
Veronica T
1 hour ago
Reliable and fast service
Miliana Frighetto
58 minutes ago
Will definately use again! Great communication, ease of transaction, fast delivery, great price and item treated with so much care. Thank you so much for transporting my large artwork!
geoluke
16 hours ago
Harry is a legend. Very helpful and prompt delivery.
janet crowden
16 hours ago
pleasant reception in store was coupled by reliable and expedient delivery. Thank you
Ivan Hawkes
11 minutes ago
Absolutely awful experience with new owners. I went in wanting to send a fragile item roughly 50cm x 42 x 15cm. She quoted $280 to send to Sydney. The post office quoted $90 for the same job. I struggled to understand how it could cost so much. She kept directing me to use a box 4 times the size of the item. I picked a box just big enough for the item and some bubble wrap. Perfect fit. Then asked for another box to fit that one and a couple of cables and cds. She again tried to put it into a massive carton and told me it would be $250. I asked about buying some bubble wrap and packing peanuts. She showed me their back room and when asked how much said they didn't sell them. Why show me? I went next door and sent it via AusPost for one third the cost and hope you do too. She wasn't even going to double box my delicate electronics equipment. So much for their gold service packing.
George Loverock
1 day ago
Outstanding service. Package well packaged. Delivery driver went out of his way to bring package to our front door..