Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,830 reviews
Brian Long
3 hours ago
Very well packaged and friendly service at every stage. Many thanks.
Paddy May
3 hours ago
Incredibly helpful, good value and delivered quickly and well
Rosalia Mineo
4 hours ago
Great assistance and fast delivery. Would recommend their service.
Mat Frayne
5 hours ago
D S
3 hours ago
Tony was extremely helpful in organising for a heavy and unusually shaped item to be shipped quickly and safely. The shipping was faster than we thought and packaged so well it arrived safe and sound with no damage. I would highly recommend using Tony and his team.
Pip Kingston
4 hours ago
Great service and very helpful, David was a great help with sorting my parcel and very friendly.
MMC Manager
798 days ago
Excellent customer service and easy to organise delivery. Will continue to use Pack and Send for all of our delivery needs!
Mehdi Orangpour
4 hours ago
The staff assited me very patiently and the qoute was the best after checking almost every where all the options. Also it was very quick, I've send my package on Monday in wollongong office and delivered overseas in Malaysia on thursday at the door. Well done PACK & SEND
Aaron May
1 day ago
Go somewhere else, don't waste your time here
Dale Aughey
1 day ago
Extremely disappointing service. PACK & SEND forgot to send my packages for over two weeks, only dispatching them after I called to chase them up. Despite containing valuable electronics, the packages had no fragile labels and were inadequately packed. My PC arrived with loose components and is now completely unresponsive. Completely unacceptable from a professional packing and shipping company. I strongly recommend going literally anywhere else rather than trusting this particular outlet with your belongings.