Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,499 reviews
Mariella V.
2 hours ago
Liam was absolutely amazing! I had a large framed piece of artwork with glass front to be couriered from Geelong to Gold Coast. He realised how stressed I was about the risk of transporting glass. I'd packed the frame as best as I could. Liam advised me he would check it out & repack if needed, of which he did at no extra cost. Frame arrived within a week & no damage whatsoever! Highly recommend using Pack & Send North Shore. Thank you Liam
Product Review
Sakina Boursas
2 hours ago
I did not expect it to arrive early. Very pleased with the service
Product Review
NING XU
8 hours ago
Absolutely unacceptable service from Pack & Send. I paid close to $500 AUD expecting a professional and reliable delivery, but what I received was completely irresponsible and frustrating. On March 16, the item was marked “Out for Delivery”, yet no delivery was made and it was falsely recorded as “No one in attendance”. There was no phone call, no proper attempt, and no accountability. On March 17, I was contacted and told I could arrange a pickup, but after that, there was no follow-up, no pickup address, and no clear information. I am now left completely in the dark, not knowing when or if I will receive my item. This is a high-value shipment, and the lack of communication and responsibility is shocking. For a company that charges premium prices, this level of service is simply unacceptable. At this point, I strongly advise others: DO NOT use Pack & Send. They are unreliable, unprofessional, and completely lack accountability. I will not be using their service again.
Libby Dodd
7 hours ago
Outstanding delivery service. Very professional and the staff were really friendly. Would recommend to anyone!
Will Ruan
7 hours ago
Himanshu was a great help in having my things moved to Sydney, and he provided updated invoices that I needed and supported me to get reimbursements. I would strongly recommend using this service!
Stefano Funiciello
8 hours ago
Fantastic fast service with the best price going around ⭐️
James Dobias
8 hours ago
Excellent service and fast packages delivered on time and not damaged
Ron Rogers
8 hours ago
Very polite and helpful
Neville Critch
1 day ago
Thank you.
Rhonda Phillips
2 hours ago
Sender: Until the last 2 services, never a problem. The last 2 have been days late with pickup. Quite disappointed in that but everything else was handled well.
Product Review