We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 40,959 reviews
Don C.
15 hours ago
They withdrew extra money from my account 3 months after I used there courier with was false, anyone using them should check there account and see if they have did the same.
Product Review
Marianne Neale
21 hours ago
Friendly and fast service. Would recommend to send any parcel with Pack&Send Caboolture
Ian
15 hours ago
Don't use these muppets. Sent an item in October and without warning, they have just withdrawn more than 50% of the delivery charge from my account. No correspondence whatsoever since the item was picked up and delivered.
Product Review
Michel Concepcion Mullings
22 hours ago
Amazing job
Lachlan Fleming
1 day ago
Absolutely wonderful customer service, easy and seamless transaction. Vik even helped me get what i was sending out of my ute. I’ll be coming back in the future and will recommend this place to everyone who needs to send parcels that AusPost won’t touch 🤙🏼🤌🏼
Ismail
22 hours ago
I really appreciate the way handles my parcel. They were very professional with the way deal with from the I've entered their premises until my family received the parcel.
O. EDGAR
2 days ago
Good Service , Efficienct and its on time. Professionally delivered.
Dia Sabawi
2 days ago
I had an excellent experience with Pack and Send! The service was incredibly friendly, and the team was prompt in responding to all my queries. They handled my shipment with care and efficiency, making the entire process smooth and stress-free. I highly recommend them for anyone needing reliable shipping solutions!
Sylvia Marchioli
2 days ago
Ganesan Sankaran
2 days ago
I used Pack and Send service from Blacktown, ARNDELL PARK, NSW. The service is very good and reliable and hassle free. Angee and Kate helped me to send documents from here to India. They arranged the pickup from iVACS office and send it on time. Both Angee and Kate are very knowledgeable and easy to approach and contactable all the time. I would recommend Blacktown Pack and Send service in Sydney to any documents to India or any other countries (pls do check with them) Thank you Angee and Kate.