Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,645 reviews
Thomas Alexander
1 minutes ago
I couldn't be more impressed with or grateful to the Pack & Send team. Doofus here left his passports and wallet at the airport. Not only did Pack & Send ship it to me on the other side of the country, not only did they do so in a ridiculously prompt timeframe, not only were they polite and courteous, making the whole process simple and a pleasure, they even booked an appointment with the airport Lost & Found department at short notice and collected my passports from there. I'm so grateful to the Pack & Send team for saving me $500+ in expenses to replace the two passports I nearly lost. I highly recommend them for all passport-losing doofuses, and anyone else needing prompt, affordable, hassle-free shipping.
Nicholas Salt
17 hours ago
expensive and they use the cheapest transport with appauling reviews . I am waiting days and nothing has showed . I can see I made a bad mistake picking this company .
Alexandra Lambert
1 day ago
The service I received from Joey was exceptional. From the moment the item was despatched and expertly packed (glass was involved) to when it arrived in Perth, the customer service was top tier. Thank you very much Joey for your friendly and professional service.
dylan cornford
23 hours ago
Easy to deal with and explained everything and Amber was amazing to deal with and delivery was quick. Will use again and $ was a good price as well
Avril Steyl
23 hours ago
Beth Barclay
2 days ago
Our company has used James & his team as our shipping agents for a number of years. We have remained because of their diligent service approach providing our customers certainty of deliverability when combined with advice as to logistical issues arising. I think we are lucky to have their service centre close to our premises with good operating hours. They assist us in making job fulfillment more efficient.
SamoaDive &Snorkel
2 days ago
Didn't want to take my parcel, had good reasons and were polite about it
David Simpson
2 days ago
I have had a great experience using Caboolture Packsend.Vikas organisational skills were very good and communication was ahead of me on most occasions.The delivery guys were also excellent and nothing was a problem to help me move furniture.All in all things went so well👍
Janelle Infalletta
3 days ago
It was super easy to book online, very cheap and staff were helpful and friendly when I dropped off package. They delivered way before the date that was given so the receiver and I were very happy with the service. Thank you!
Trustpilot
Marie Taylor
3 days ago
I have sent packages interstate with Pack and Send on two occasions. The customer service is excellent. Items arrived undamaged. And that includes valuable crockery and an antique chair.