Best Rated Courier Service

Jane Grierson

I recommend Pack & Send, Booragoon, and will definitely use them again. They were extremely helpful, a quick delivery with timely tracking details.

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Rodney Greer

Great experience, goods were packed very well and arrived before the time frame quoted

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George Blake

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andrew youngs

From start to finish " Pack and Send" made it so easy, great company, can't recommend them enough 10 out of 10.

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Sandra Pearce

A wonderful act of kindness! I visited PACK & SEND Ballarat today looking for some courier satchels to post fundraising calendars I’ve organised to help rescue abandoned and mistreated greyhounds and other sighthounds in Spain. The gentleman was actually leaving for the day when he spotted me at the premises. Rather than driving off, he turned his van around and came back to help me. When I explained what I needed, he offered me the satchels free of charge. I offered to pay him $10, but when he asked what they were for and I explained the charity, he insisted I take them for nothing. What an incredibly thoughtful and generous gesture! Every dollar saved means more money going directly towards helping these beautiful dogs. It’s wonderful to know there are still businesses and people who genuinely care about others. Thank you so much, PACK & SEND Ballarat. Your kindness was very much appreciated, and I wouldn’t hesitate to recommend your business!

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Cristian Scagnelli

Unreasonable delay and inflated pricing Extremely disappointing experience with Pack & Send North Sydney. I called at 9:30 AM to arrange an urgent express pickup. Despite following up 3 times throughout the day, the driver didn't arrive to collect the parcel until 3:30 PM. To make matters worse, after 4:00 PM, they called to inform me the price would be $264—which is roughly $100 higher than equivalent express services like FedEx or Allied Express. By delaying the collection until the end of the business day, they effectively put me in a corner where I had no choice or time to switch options if I needed overnight delivery. When I disputed the charge, I was dismissively told this was "standard pricing," which is simply not true compared to market rates. Poor organization, zero flexibility, and overcharged rates. Worst service ever.

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Kay DiClemente

Pack and send was excellent time wise and packing. I would use them again. I would have given 5 star but seeing I did not have any indication when the parcel was arriving, it was fortunate I was home. Often in apartment buildings, goods are removed if left in the lobby. It was an expensive item and Startrack could have sent a warning text. Booragoon Pack & send were excellent.

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Denis Rasidovski

The team were great to deal with. I had a fragile item and the packing was excellent to protect the item. Paid for shipping on Friday lunchtime, had the item by Monday. Really a faultless experience which is rare these days. Really appreciate the care and service provided.

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Hazel Douglas

James at your Edwardstown branch was superb. Having been redirected from DHL Lonsdale (Collections only) and then turned away from DHL at Netley (no packing service), James gave great calm service. We had driven up from Goolwa and being sent from one depot to another was frustrating and tiring.

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Gerardus Boerlage

Very helpful

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