We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 41,831 reviews
Rhonda Diakomichalis
41 minutes ago
Very happy with Pack & Send Hilton
G Edwards
1 hour ago
Excellent service, super fast delivery! Beautifully packed.
Surinder S
1 hour ago
Top service. I need something urgently posted and they were on to it. Very trust worthy and the packing of the item was solid
Belinda Janke
1 hour ago
Great service, quick, flexible and willing to go the extra mile.
Nitasha Raj
19 hours ago
Excellent service from the moment I called up for a quote to when my bag arrived to my destination. Had my bag sent from Alice Springs to Darwin and it was there the next day. I've used Pack & Send Darwin a couple of times now and highly recommend their service 👌
A Honey
1 day ago
Great customer service, helpful friendly responsive staff. Best thing was the price - delivery an hour from Perth and they were cheaper by some margin. If you live in rural Western Australia they won’t rip you off. Thank you Kay, Sam and Bob.
Lindsay Duncan
1 day ago
Pack and Send at Adamstown were excellent to deal with. Andreas was generous with his time, and worked hard to find the most economical solution to my tricky 'send' problem. I would certainly use this company again.
Sean Corley
1 day ago
It’s just very easy. The item was pickup only from a private residence. It was breakable and expensive. It was in Melbourne I’m in Brisbane. Some couriers don’t pickup from private residences. If they do the seller has to pack the item and often print out the waybill. For most the maximum warranty didn’t cover the value of the item. Pack n Send picked it up, packed it extremely well and it arrived in 2 days. I have used Pack n Send a number of times before and the service has always been great.
Peter DeLuca
1 day ago
Derrick, I just wanted to say a big thankyou for getting my windshield from Victoria to Perth for me. The packaging was amazing and it arrived without any damage. I also appreciate your super efficient but friendly service, excellent communications and your speedy response times. I will be recommending your services to friends, family and colleagues and look forward to returning in the future should I need to move anything in Australia. Thank you muchly 🥇
Sajjad Sadeghi
1 day ago
Friendly service. Well packaged arrived promptly thank you