We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,830 reviews
Gayathri Ginige
35 minutes ago
Han
26 minutes ago
Very kind and helpful 😇
Vijay Rana Magar
46 minutes ago
This is disgusting courier. I send some clothes around 20 to 25 kg to nepal. He charged around $1000 aus. After 25 days they said I need to pay Rs 45000 in nepal then they will deliver. We paid then they deliver.
Brian Long
1 day ago
Very well packaged and friendly service at every stage. Many thanks.
Paddy May
1 day ago
Incredibly helpful, good value and delivered quickly and well
Rosalia Mineo
1 day ago
Great assistance and fast delivery. Would recommend their service.
Mat Frayne
1 day ago
D S
1 day ago
Tony was extremely helpful in organising for a heavy and unusually shaped item to be shipped quickly and safely. The shipping was faster than we thought and packaged so well it arrived safe and sound with no damage. I would highly recommend using Tony and his team.
Pip Kingston
1 day ago
Great service and very helpful, David was a great help with sorting my parcel and very friendly.
MMC Manager
799 days ago
Excellent customer service and easy to organise delivery. Will continue to use Pack and Send for all of our delivery needs!