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Top Rated Courier Service in Australia

We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.

That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback below, to understand why independent review sites such as Trustpilot rate PACK & SEND the best courier and delivery service in Australia.

What they're saying about our services

4.5
9815 reviews
Sharon Mcanelly
today
A million thanks to Sam for arranging a parcel-send at the last minute from Melbourne to Darwin. Quick, efficient and delightful customer service!
Google
Grain Brokers
yesterday
We have used Pack & Send Canning Vale to take care of all our local, domestic and international shipping and courier needs for a few months now. Michael goes above and beyond to keep us informed on the status of our shipments, and always finds a solution should a problem arise. We really value their personal service tailored to our business needs and would recommend anyone looking for a partner to give Pack & Send Canning Vale a try.
Google
Andrea Street
yesterday
Danielle & Greg were so amazing with my transfer of goods to the NT. Nothing was too much for them. They picked up the boxes from my home & took them to their shop on numerous occasions. They supplied boxes & dropped more into my home address. They explained thoroughly the process & chased up my goods with their tracking system to Alice Springs. I am amazed at all the things that they can send locally, within Oz & Overseas. People always ask, how can I get this particular item sent, I just say now send it with Pack N Send. I have even given people in Alice the phone number of the Victorian store as the service was way over & above anything you would expect. It made my stressful move just that much more easier. And yes everything did turn up, just as they said. Thanks Danielle & Greg you are an amazing couple & have a super business. Thanks, Thanks & thanks a million. Andrea
Google
Aman Monga
yesterday
Google
Ngan
yesterday
Through my research, I found that Pack and Send is the cheapest company to send things domestically and internationally. I was referred by multiple of friends. The quote calculator is great, you can obtain a quote instantly without needing to input personal details and wait for a callback. There was a misunderstanding with the online service, it should be highlighted that you are booking with Pack and Send however the courier is StarTrack. I was promised a pick up the next day, waited all day (9-5pm) and no one came. It should have been noted that it would be 1-2 days given it was StarTrack. I contacted the closest Pack and Send store, they gave me options and we dealt with it immediately. I had to pay extra costs so that the actual Pack and Send people could handle the package. It is better to come into a store to arrange for a pick rather than online. For this particular experience, I rated 3 stars (3.5 stars if I could). Despite the misunderstanding, I would use this service again.
TrustPilot
jean leary
yesterday
I was SO impressed with the help I received from James last week. It was a pleasure to do business with him. Jean Leary. (Sending books from ‘Now I See’)
Google
Nath Morrison
yesterday
very pleased with pack and send campbelltown! quick and easy!
Facebook
Filippa Buttitta
yesterday
I put great trust in Roger from Townsville Pack & Send as he assured me that my painting would arrive to me safely and quickly to me in one piece. He packed my painting extremely well and was very reliable in getting my painting from Townsville to Sydney fast to meet a deadline. The painting was carefully transported safely. The cost was reasonable compared to 5 other companies who Just couldn't meet up to the packing requirements and transporting my painting urgently. I'll be definitely using Pack and Send again! Extremely reliable, safe and fast.
Google
Eric & Helen Smalley
yesterday
Thought we would try Pack and Send Cheltenham after reading rave reviews, and they lived up to their reputation. Very helpful, very professional customer service. Would highly recommend.
Google
Ray Johnson
yesterday
Lisa provides friendly, professional service with all the correct information. She made me feel at ease and confident my parcel would be delivered safely. highly recommended.
Facebook
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