We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 40,610 reviews
Daryl Slater
1 hour ago
Quick secure delivery. Recommended.
Barrett Cameron
1 hour ago
Great service and follow up. Safe and secure. 👍
Sharie
1 hour ago
Excellent service!! Marcio was polite and professional. The rates were very reasonable, especially given that custom packaging for items, including artwork, for interstate and international delivery, were required. Highly recommended.
Scott Wilkinson
2 hours ago
High level of attention to detail and a high quality service.
Havea
2 hours ago
Sam & Co were great to deal with. Outstanding service from start to finish. Fast delivery, clear communication, and everything arrived in perfect condition. Highly recommend!
Rakesh Shah
1 hour ago
Bethany Mckay
1 hour ago
fantastic service, my artworks arrived safe and wrapped far better than I could ever have done on my own, I will be using this service again!
Grant and Louise Burr
58 minutes ago
What an amazing team to work with! They took so much care with my package and it arrived very quickly. It was an absolute pleasure and I’ll definitely use again. Thank you so much!
Tim Verduci
1 hour ago
Fantastic and extremely professional. Why wouldn’t you use pack and send!
Laëtitia Casale
19 hours ago