We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 39,991 reviews
Christopher Fox
3 hours ago
andrew hampton
7 hours ago
The team at pack and send Ringwood were outstanding, great updates on were the package was along its journey. Would recommend to anyone.
jakedamusss
21 hours ago
I've been using this service for a few years now. Magan and Odie are hands down easy to work with. I highly recommend using when using Grays online.
John Mitchinson
21 hours ago
Pam Studd
21 hours ago
a positive experience, listened, explained, examined the object....family in Victoria happy
Jules Heff
21 hours ago
Friendly, efficient service. My parcel was well packaged and delivered within my time frame. Great service and would highly recommend.
NELSON SAMUEL
23 hours ago
Great experience with Pack & Send. I sent my belongings from Brisbane (Brendale)to Ballarat and everything arrived safely and on time. The team was professional, helpful, and made the whole process stress-free. Highly recommend.
Hamish Webb
1 day ago
Fast service and highly efficient when I was caught out at the Sunshine Coast Airport with fishing gear. Highly recommend.
Dan Moody
1 day ago
Very good Service from Tas to Europe. I may have come across as pushy as I was under time constraints but it didn't phase them and they were very professional throughout the whole process. Many thanks Brett and Rick.
J J
1 day ago
Mark at Canning Vale Pack & Send handled my logistics enquiry with professional expertise and care. He recommended the best way to ship my goods (used a large pallet) and answered all the questions I had. My goods were shipped to Brisbane and arrived undamaged and on time. I was kept informed and updated regularly. Highly recommended!