Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,649 reviews
Dene Campbell
6 hours ago
Highly recommend this service, Vikas was awesome. I wanted to return goods to China, but after discussing with him, I changed my mind. Vikas was upfront and very honest. Would definitely access again.
Jarrod Blewitt
7 hours ago
They were fantastic and quick with coordinating a shipment overseas. Highly recommend their services.
Nicholas Salt
1 hour ago
I requested for a package to be sent asap , they used a poorly reviewed carrier and its still unlikely to arrive until weeks its estimated . I regret using them for $238 to send a small package. It would have been quicker to use slow Aus post. They tell me after I requested they could have used a quicker service . All pretty pathetic the service . I hope it arrives , but its already questionable
Trustpilot
Thomas Alexander
7 hours ago
I couldn't be more impressed with or grateful to the Pack & Send team. Doofus here left his passports and wallet at the airport. Not only did Pack & Send ship it to me on the other side of the country, not only did they do so in a ridiculously prompt timeframe, not only were they polite and courteous, making the whole process simple and a pleasure, they even booked an appointment with the airport Lost & Found department at short notice and collected my passports from there. I'm so grateful to the Pack & Send team for saving me $500+ in expenses to replace the two passports I nearly lost. I highly recommend them for all passport-losing doofuses, and anyone else needing prompt, affordable, hassle-free shipping.
Daniel
7 hours ago
Fantastic service by José Wanted to send through two small items interstate. He was so much more helpful than Australian Post. Will definitely come back here for any courier services!
Zach Zocher
6 hours ago
Could not recommend highly enough, the team at PacknSend are absolutely amazing and were a lifesaver (after we got completely stuffed around by Couriers Please - don't say I didn't warn you). Look forward to working with their team again in the future
Nicholas Salt
1 day ago
expensive and they use the cheapest transport with appauling reviews . I am waiting days and nothing has showed . I can see I made a bad mistake picking this company .
Alexandra Lambert
1 day ago
The service I received from Joey was exceptional. From the moment the item was despatched and expertly packed (glass was involved) to when it arrived in Perth, the customer service was top tier. Thank you very much Joey for your friendly and professional service.
dylan cornford
1 day ago
Easy to deal with and explained everything and Amber was amazing to deal with and delivery was quick. Will use again and $ was a good price as well
Avril Steyl
1 day ago