Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,373 reviews
David Sammut
1 hour ago
The team at Pack & Send Gepps Cross were exceptional, with prompt communication and professional service. It was great to have peace of mind when arranging shipping of goods remotely from interstate. The packing was excellent. I highly recommend their service.
jeanne ross
1 hour ago
Fadi provided an excellent service from start to finish. He took great care in professionally packing my framed print, ensuring the frame and glass were well protected for interstate transport. The print arrived safely and in perfect condition. I really appreciated Fadi’s care, expertise and attention to detail. I wouldn’t hesitate to recommend his packing service to anyone needing to send valuable or fragile artwork. Excellent service!
Stella Alexander
1 hour ago
I had an urgent overnight shipment to Perth, Sanchit and team from Gepps Cross went above and beyond to help me and get it delivered on time. Definitely using them again 👍
Yvonne Wells
1 hour ago
They charged over $250 for a 2 kilo painting to travel 200Km within Victoria, didnt advise either myself or the recipient of any delay and when emailed advised a packer was off sick for the week- manage your service more efficiently. Incredibly disappointed as this reflects badly on my business as well. I wont be using Pack and Send again .
Ellen Chai
49 minutes ago
Went collecting my parcel about 12PM on 21/08/2026, a gentleman being serving me the last 2 times(I didn’t know his name), he’s efficient, professional and friendly. I really appreciated his service. Highly recommend Pack & Send Morningside.
Matt Tucker
1 hour ago
Amazing service, I wasnt sure if I could post some documents but the staff went out of their way to help me get it sent off to Iceland. 10/10 experience thank you!
Bryant Walsh
1 hour ago
Fred Reacer
843 days ago
Great Care and Consideration... We had a high value shipment and Harry made sure that it was shipped properly and went out of his way to ensure that none of the boxes got separated from the shipment. I would highly recommend Pack & Send Altona.
Troy McLean
1 hour ago
Great personalised service from Tanem. I would definitely recommend.
Peter
2 hours ago
We needed some paintings moved from a remote village in Germany to Melbourne. Sam, from Pack and Send Burwood Village, was extremely helpful from quoting to contract to getting the paintings here. There were hiccups along the way with German Customs and other third parties but Sam managed all of these with speed and professionalism. This is my second experience with Sam and I happily recommend him.