We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,095 reviews
Narelle
6 hours ago
Friendly staff, made thing's quite easy.
Tracy Clarke
9 hours ago
Very happy with my delivery from Pack and Send Fyswick. Excellent price for delivery and items arrived in perfect condition. Quick and courteous service as well.
Kevin S
15 hours ago
Submitted a delivery cost request last Thursday, email said someone will contact me ASAP, received nothing after 4 days, ended up losing the business. Find somewhere else.
Chris Osborne
15 hours ago
Can't recommend the team at Gepps Cross Pack & Send highly enough. They were very professional at all times and helped me through the issues I had with an import from the US. Team member Sanchit went above and beyond to give me the best deal and best service. Will definitely use again if the need arises. Thanks again, Chris.
Graeme
16 hours ago
Thanks Tina very well packed and quick delivery
Chris Murphy
15 hours ago
Shailendra provided outstanding service from the outset. I had 6 clunky boxes I had to send to New Zealand, and he happily helped me repackage all of them into 2 clean boxes, done with ease, efficiently, and for a good price. I would highly recommend for sending any type of miscellaneous goods around the country or overseas.
Georgie Greer
14 hours ago
Cannot thank Kelly and the Pack & Send Maroochydore team enough for their service! Sending fragile goods is always a scary thought, but our package was so well wrapped and delivered on time - there was nothing to worry about at all! The communication was also excellent
Narelle Kennedy
15 hours ago
Fantastic 7star service. I was blown away with how easy it was to get a price and then pick-up ... the best service experience I have had in a long while and a great price too. It will always be Pack & Send for me in future.
N P
1 day ago
Very disappointed.. I went on Thursday to get a quote for a pickup of something very close to my heart.
Matt Ellis
1 day ago
Great service