Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,381 reviews
Maxine Goodwin
7 hours ago
A big thanks to Tony and Joan who so patiently guided me through the process of sending two large boxes of personal effects to Switzerland, ensuring all documentation and packing was in order, ensuring no hold ups at customs and a safe arrival. I am very happy that I found Pack and Send Narellan. I can't recommend then highly enough.
Dianne McDonald-Hughes
11 hours ago
I cannot talk highly of Pack n Send Southport and Julia the voice on the end of the phone. Their professional approach to having yr packages delivered sits very high on the scale of customer service what you are told is as it is friendly approach to looking after one's transaction highly recommend Pack n Send Nationally for yr delivery needs
Phillip Kelly
16 hours ago
Fast prompt service thank you
Peter Ramacher
1 day ago
I ordered an alternator from a local auto parts store near PACK & SEND Narellan. The alternator is not made anymore and is not available in the United States where I live. Joan and Tony understood the importance of shipping the alternator with exceptional protection. Not only did they package the alternator extremely well, they communicated clearly and got the alternator ready to ship and out the door in record time. The alternator arrived at my doorstep in the US a few days after the shipped it and was in perfect condition. I cannot recommend PACK & SEND Narellan more for your shipping and freight needs!
Tim Ollerton
1 day ago
Absolutely terrible Company. DO NOT USE. My package was clearly labeled FRAGILE and GLASS. Yet it was poorly handled and something penetrated the box and smashed the glass, ruining the frame and the valuable piece of memorabilia inside. So much money wasted and the Company refuses to acknowledge anything or even offer a refund. 1 Star only because 0 Stars is not an option.
Trustpilot
Tim O
20 hours ago
Absolutely terrible Company. DO NOT USE. My package was clearly labeled FRAGILE and GLASS. Yet it was poorly handled and something penetrated the box and smashed the glass, ruining the frame and the valuable piece of memorabilia inside. So much money wasted and the Company refuses to acknowledge anything or even offer a refund. 1 Star only because 0 Stars is not an option.
Product Review
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1 day ago
Jean-marie Mounier
1 day ago
Always delivering top professional services , parcels never get late delivery and emails and tracking are so satisfying!
Trustpilot
Rammy K
1 day ago
Had a great experience dealing with Sanchit at PACK & SEND Gepps Cross. He was extremely helpful, professional and easy to deal with. He took the time to understand what I needed and made the whole process simple and hassle-free.
Eileen Thomson
1 day ago
Thank you all my boxes arrive safely. I would recomend Pack And Send, for when ever you need to send any thing across the country.Very professional and friendly staff who are willing to help.