Best Rated Courier Service
Australia's Award Winning Courier Service
See for yourself why independent review sites like ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia in 2023.
We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2025.
What they're saying about our services
4.6
from 42,029 reviews
Kerry R
5 hours ago
Good prompt service
Trustpilot
Jo Baee
9 hours ago
It closes at 5pm. Google Maps is currently showing it closes at 5:30pm!
Beverley Unitt
10 hours ago
Friendly, gr8 communication & customer service. HIGHLY recommend! Thx Michael
Fulvio Pignataro
9 hours ago
Pack & Send, and in particular Harry, was an absolute pleasure to deal with. He went above and beyond to ensure my package arrived safely and securely. From the very beginning, Harry kept me informed throughout the process and provided regular updates, giving me complete confidence that everything was being handled professionally.
Jennifer D'Arcy
10 hours ago
Liam from Pack & Send North Geelong is brilliant! He is polite, kind and very competent. He is a joy to work with and is the reason I chose this service.
lauren roberts
9 hours ago
Denise Roffey
9 hours ago
Very helpful and parcel arrived to destination 2 days later, great service.
Charles Reissis
9 hours ago
Very good customer service, very well informed. Thanks
Kelly Ainsworth
1 day ago
The service was above and beyond what I expected. I really appreciated the friendly and helpful advice on the wrapping of my parcel. The recipients were delighted to receive it so quickly. I would recommend Pack and Send Unley to everyone
Sally Patterson
1 day ago
Best Pack & Send I’ve dealt with in Australia! Excellent communication, item perfectly packed & dispatched promptly. Highly recommend Pack & Send Surry Hills.