Express, Fast and Urgent Courier Services
At a Glance
- Express courier options range from bespoke same day coordination to time-definite overnight delivery by 9am, 10am, or 12pm*
- Priority Express delivers to capital cities, metro areas, and major regional locations by 5pm next business day*.
- Each urgent shipment is individually managed with professional packing, specialist handling, and milestone tracking updates.
- Suitable for time-critical documents, sensitive technology, medical supplies, spare parts, and high-value goods across Australia and internationally.
- Same day and complex express services are arranged through a service centre; pre-packed parcels under 20 kg may be eligible for online booking.
*Times are a guide only. Consult with your local service provider for more accurate information.
When you've got something critical to move, we make it simple and stress-free. PACK & SEND delivers premium express courier solutions for time-sensitive shipments that demand precision, care and reliability. Whether you need same day coordination, overnight delivery, or international priority shipping, we pack with precision, send with confidence, and handle everything in between.
Our specialist approach means every urgent delivery receives individual attention from trusted people who understand that when speed matters, there's no room for compromise. We're not a mass-market courier network — we're logistics partners who deliver smart solutions for complex, time-critical needs.
When Speed Matters: Service Options at a Glance
Understanding your urgency helps us recommend the right solution. Our express courier services range from bespoke same day coordination to scheduled overnight delivery, each designed to meet specific timing requirements with dependable execution.
| Service | Description |
|---|---|
| Priority Express | Delivers to capital cities, metropolitan areas and major regional locations before 5:00pm the next business day. |
| Overnight 9:00am | Delivers to most big cities and other designated areas by 9:00am the next business day. |
| Overnight 10:00am | Delivers to most big cities and other designated areas by 10:00am the next business day. |
| Overnight 12:00pm | Delivers to most big cities and other designated areas by 12:00pm the next business day. |
Time-definite Overnight (9am, 10am, 12pm)
Our scheduled overnight, next day delivery services deliver to most major cities and designated areas by your specified morning time. These services operate on established schedules, making them ideal for business-critical documents, urgent samples, or parcels that must arrive before specific deadlines. Coverage includes capital cities such as Melbourne, Sydney, Perth, Adelaide & Brisbane and other key regional centres, with cut-off times varying by destination.
Priority Express (Next Business Day by 5pm)
Priority Express provides reliable next-business-day delivery to capital cities, metropolitan areas and major regional locations before 5:00pm. This service suits urgent parcels that need reliable next-day arrival without requiring early morning delivery, offering broader destination coverage than our time-specific options.
Same Day Courier (Bespoke, Case-by-Case)
Same day courier delivery is our premium, individually coordinated service for urgent, non-routine shipments requiring immediate attention. Each job is arranged based on specific requirements, often using our own vehicle and driver for complete control over timing and handling. This bespoke service requires planning and secure coordination — contact our team directly to arrange interstate or local same day delivery as online booking is not available for these specialised requirements.
How Our Managed Express Service Works
Our end-to-end approach ensures every urgent delivery receives expert attention from consultation through to completion. We begin by understanding your specific timing requirements and the nature of your shipment, then select the fastest dependable method available that day. Our team coordinates pickup and delivery while providing up-to-date tracking and proactive communication throughout your parcel's journey.
Unlike high-volume networks, we manage each express delivery as an individual case, applying our expertise to navigate any challenges and ensure successful completion. This hands-on coordination means you receive personal service backed by proven processes and trusted people who take responsibility for your urgent delivery.
Coverage and Destinations
Our express courier services span local point-to-point delivery, interstate priority shipping, and international express options. While scheduled priority services operate on established networks, our same day capability extends across metropolitan areas and can be coordinated interstate when urgency demands it.
Local and Point-to-Point
For urgent deliveries within the same city or metropolitan area, we often coordinate using our own vehicle and driver. This approach provides complete control over timing and handling, ensuring your urgent shipment receives the care and attention it deserves.
Interstate Priority and Same Day (Case-Specific)
Our interstate courier and express services operate on scheduled networks, typically delivering within 1-2 business days. For same day interstate requirements, we coordinate the best available option that day — whether direct-drive or urgent air freight — depending on destination and timing. This premium service requires individual arrangement and represents our commitment to finding solutions when standard schedules don't meet your needs.
International Express and Priority
International shipping typically delivers within 1-3 business days, depending on destination. We guide you through the documentation process to help reduce the risk of issues during international transit, though we cannot guarantee outcomes determined by foreign customs authorities. Our expertise helps navigate international requirements while maintaining the urgency your shipment demands.
What We Ship with Care
Our express courier services handle diverse urgent shipments with appropriate care and attention. From critical business documents and time-sensitive parcels to fragile valuables and sensitive electronics, we apply specialist handling to match your item's requirements. Bulky or awkward freight, including items requiring pallet transport, receives the same urgent attention through our coordinated approach, ensuring even challenging shipments meet their deadlines.
Our "No Limits" philosophy means we develop custom solutions for urgent deliveries that don't fit standard parameters, applying creativity and expertise to complex logistics challenges.
Booking Urgent Deliveries
For pre-packed shipments below 20kg and up to $1,000 in value with standard requirements, our online postage calculator provides convenient scheduling for priority and overnight services. However, time-sensitive, large, awkward, or specialised freight requires the expertise available at our service centres.
Same day deliveries must be arranged through direct contact with our team — call, email, or visit a service centre to discuss your requirements and coordinate the best solution for your urgent needs.
Tracking and Communication
Stay informed with up-to-date tracking throughout your express delivery's journey. Our tracking system provides milestone updates based on carrier scan data, allowing you to monitor progress online anytime. For deliveries coordinated using our own vehicles, we maintain close coordination with the driver, ensuring you receive timely communication about your shipment's status.
This hands-on approach to communication reflects our commitment to keeping you informed without relying on automated systems that may not capture the nuances of urgent, individually managed deliveries.
Shipping Timeframes and Constraints
Delivery timeframes serve as guides, as factors outside our control can influence final timing. Our commitment is to select the fastest reliable option available and coordinate accordingly.
Customs and Documentation (International)
We typically send international shipments on a DDU (Delivered Duty Unpaid) basis, as this suits most one-off shipments where final customs classifications are unknown. DDP (Delivered Duty Paid) is only suitable when you know exactly how destination authorities will classify and treat your items. Our team guides you through documentation requirements to help reduce the risk of delays during international transit.
Prohibited and Restricted Items
Certain items cannot travel via priority services due to safety regulations and carrier restrictions. Hazardous goods require special handling and may not be suitable for express delivery options. Our team can advise on restrictions and alternative solutions for items that require specialised transport arrangements.
With over 100 locations, there's always a service centre near you with a knowledgeable team who can assist you with your questions and parcel delivery. To arrange an urgent delivery or find out more about our priority services, speak with one of our team on 1300 668 000.