International Movers & Relocation Services
At a Glance
- End-to-end international relocation services covering professional packing, export documentation, transport, customs guidance, and destination delivery.
- Air and sea freight options available – air freight typically suits faster moves, while sea freight offers a more economical solution for larger shipments.
- Specialist packing for fragile, valuable, and awkward items, including custom-built wooden crates and bespoke protective solutions.
- Serves individuals, families, students, businesses, and government departments relocating to destinations worldwide.
- Most relocations are sent DDU (Delivered Duty Unpaid); contact a service centre or call 1300 668 000 to discuss your move.
When you've got something important to move overseas, PACK & SEND makes it simple and stress-free. As Australia's specialist international movers, we pack with precision, send with confidence, and handle everything in between. Our tailored solutions serve individuals relocating abroad, businesses expanding internationally, and government departments requiring secure, accountable logistics.
Unlike standard courier operators, we're solution partners for complex international relocations. Every move receives dedicated coordination, from initial consultation through to final delivery. Our approach focuses on reliability, expert handling, and personalised service that gives you complete peace of mind during your transition overseas.
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What We Move Internationally
We handle the full spectrum of belongings for international relocations, from personal treasures to business-critical equipment. Our expertise covers:
- Furniture and household goods
- Electronics and IT equipment
- Fragile items including artwork and antiques
- Important documents and paperwork
- Office equipment and machinery
- Personal effects and clothing
Each item receives appropriate packing and handling based on its specific requirements. Whether you're moving vintage furniture, sensitive electronics, or irreplaceable family heirlooms, our team applies the right techniques and materials to ensure safe transit.
End-to-End International Relocation Services
Smart logistics means getting it right from planning to delivery. Our comprehensive service covers every aspect of your international shipping, ensuring seamless coordination across multiple stages and carriers.
Packing Tailored to Your Belongings
Professional packing forms the foundation of successful international relocations. We assess each item individually, selecting appropriate materials and techniques to protect your belongings throughout their journey. From custom foam packaging for delicate electronics to purpose-built crates for artwork, our packing solutions are designed around your specific needs.
Our team has particular expertise with challenging items like antique furniture, scientific equipment, and fragile collectibles. When standard packaging won't suffice, we create bespoke packing solutions including custom-built wooden crates and specialised protective systems.
Transport Options: Air and Sea
Choosing the right transport method depends on your timeline, budget, and the nature of your belongings. We'll guide you through the options to find the best solution for your move.
All timeframes are guidance only, as factors outside our control can affect delivery schedules.
Delivery Choices
We coordinate delivery to suit your circumstances and destination requirements. Options include door-to-door service for maximum convenience, door-to-depot for cost efficiency, or coordinated multi-location delivery for complex business relocations.
Storage and Warehousing Options
Short-term storage is available when your move timeline requires flexibility. Whether you need secure warehousing before departure or temporary storage at destination, our service centres can arrange appropriate facilities to bridge any gaps in your relocation schedule.
How International Relocations Work with PACK & SEND
Our structured approach ensures nothing gets overlooked during your international move:
- Initial consultation - We assess your requirements and recommend the best approach
- Detailed quotation - Transparent pricing based on your specific needs
- Pre-move planning - Timeline coordination and documentation preparation
- Professional packing - Expert handling using appropriate materials and techniques
- Export preparation - Customs documentation and regulatory compliance
- International transport - Coordinated air or sea freight with trusted carriers
- Destination handling - Customs clearance and local delivery coordination
- Final delivery - Careful placement of your belongings at your new location
- Post-delivery support - Follow-up to ensure complete satisfaction
Customs and Documentation Guidance
International relocations involve complex documentation and regulatory requirements. We'll guide you through the documentation process to help reduce the risk of issues during international transit.
Essential documents typically include detailed inventory lists, proof of ownership, and relevant permits or certificates. Our team provides specific guidance based on your destination country's requirements and the nature of your belongings.
Most shipments are sent DDU (Delivered Duty Unpaid), as this provides flexibility for customs authorities to make final determinations. DDP (Delivered Duty Paid) arrangements are only suitable when classification outcomes are certain, which is rare for one-off relocations.
Tracking and Communication
Stay informed throughout your relocation with up-to-date tracking and proactive communication. Our tracking system provides updates at every major milestone, reflecting the latest scan data from our carrier partners.
For complex moves requiring special coordination, we maintain direct communication channels to keep you informed of progress. This hands-on approach ensures you're never left wondering about the status of your belongings.
Track your shipment's progress online anytime through our portal, with detailed updates showing each stage of the journey from pickup through to final delivery.
Timeframes: What to Expect
International shipping timeframes serve as guidance only, as various factors outside our control can affect actual delivery schedules:
Guidance only - actual timeframes may vary due to customs processing, weather, and other external factors.
Booking Your International Move
For pre-packed shipments under 20kg and up to $1,000 in value, you can start the booking process through our online postage calculator. However, for time-sensitive, large, awkward, or specialised freight - which describes most international relocations - we recommend contacting or visiting one of our service centres.
Our relocation specialists can assess your specific requirements and coordinate the most appropriate solution. This personal approach ensures nothing gets overlooked and your move receives the attention it deserves.
Warranty and Protection Options
Protect your belongings with our Freight Plus Warranty, available for eligible items when booking your consignment. Our specialists review your belongings and advise whether they qualify for damage or loss protection.
When covered, we agree to deliver goods in the condition they were received. This warranty provides protection from physical loss or damage while your belongings are in transit, giving you additional peace of mind during your international relocation.
Who We Help
Our international relocation services support diverse clients across Australia:
Individuals and families relocating overseas for work, study, or lifestyle changes receive comprehensive support and personalised service focused on simplicity and peace of mind.
Students moving overseas benefit from our expertise with smaller relocations, understanding the unique challenges of international study moves.
Small to medium businesses expanding internationally rely on our tailored service and expert solutions to relocate offices, equipment, and inventory efficiently.
Large corporations trust our reliability and scale for complex international relocations requiring strategic coordination and customised solutions.
Government departments value our focus on compliance, care, quality, and accountability for sensitive or regulated relocations.
Where We Ship: Global Destinations We Serve
With local reach and global scale, we coordinate international relocations to major regions and routes worldwide. Popular destinations include:
- United Kingdom and Europe (including Ireland, Germany, France, Italy, Spain, the Netherlands, the Nordics)
- North America (USA and Canada)
- Asia (including China, Hong Kong SAR, Singapore, Japan, South Korea, Malaysia, Thailand)
- New Zealand and the Pacific
- Middle East (including the UAE, Saudi Arabia, Qatar)
- Africa (select destinations)
We also support moves to many other locations through our network. If your destination isn’t listed, our specialists can advise route options, transit methods, and any destination-specific documentation or quarantine considerations for your move.
FAQs: International Movers, Relocations, and Moving Overseas
How do international movers work?
International movers coordinate the complex logistics of overseas relocations, including packing, transport, customs clearance, and delivery. We operate through a comprehensive network of air, sea, and land transport options.
What's included in international relocation services?
Our end-to-end service includes professional packing, pickup, export documentation, international transport, customs guidance, tracking updates, and destination delivery.
Should I choose air freight or sea freight?
Air freight is faster (1-10 business days) but more expensive, while sea freight is more economical but takes 6-10 weeks. We'll help you choose based on your timeline, budget, and belongings.
How do you handle fragile items?
Fragile items receive specialised packing using appropriate materials and techniques. We can create custom protective solutions including foam packaging and purpose-built crates.
Do you offer storage during international moves?
Yes, short-term storage is available through our service centres when your move timeline requires flexibility at origin or destination.
What documentation do I need?
Requirements vary by destination, but typically include detailed inventory, proof of ownership, and relevant permits. We guide you through the specific requirements for your move.
Can you handle very large or unusual items?
Yes, we specialise in awkward, oversized, and unusual items. Our team creates bespoke solutions including custom crating for items that require special handling.
Start Your Move: Talk to a Relocation Specialist
Ready to begin your international relocation? Whether you’re moving to the UK, Europe, the USA, Canada, Asia, New Zealand, or beyond, our trusted people, proven process, and personal service deliver tailored solutions with dependable support. Whether you're planning a complex corporate relocation or moving your family overseas, we make it simple and stress-free.
Contact our relocation specialists at 1300 668 000, email us, or visit your nearest PACK & SEND service centre to discuss your requirements. For smaller shipments under 20kg and up to $1,000 in value, you can also start the process and get a courier quote online.
We're planners, doers, and partners - that's how we deliver logistics the way it should be done.