Choose to Visit, Call or Book Online with Our Flexible Customer Service Options
We have tailored our services to suit your needs, whether you can’t leave the office, are on the road or need assistance and information to package your delivery. PACK & SEND's team are available to help.
Visit or Call for Personalised Service
Visit or call your nearest PACK & SEND Service Centre and talk to one of our experts for a flexible and personalised level of customer service. We have over 130 PACK & SEND Service Centres in our global network, which can accept almost all types of goods and offer delivery services via road, air or sea to anywhere in Australia or the world. Visiting a PACK & SEND Service Centre means you get assistance and service for your delivery, including handling of packed and unpacked goods.
PACK & SEND also offers a do-it yourself system for sending pre-packed parcels containing non-fragile items for domestic and international deliveries. The Online Self-Service allows you to get a quote, book and pay for your delivery easily from your home or office and offers cost saving.
Online Self-Service caters for both one-off small volume users and 'Regular Sender' business customers who may send up to 50 pre-packed parcels per week. It's free to join and you get the benefit of extended solutions to manage your online parcel deliveries.
PowerSender is an ideal solution for eCommerce and eBay seller, who have the benefit of importing their customer orders from eBay and conveniently managing the fulfilment of these orders through the PowerSender system.