PACK & SEND Melbourne - St Kilda Rd Service Centre
Franchise OwnersScott & Michelle Ramsey
541 St Kilda Road, MELBOURNE, VIC, 3004

PACK & SEND St Kilda Road in Melbourne, Victoria provides total courier, freight, packaging and ecommerce fulfillment services for customers in and around Melbourne.

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Ready to Send - Packed & Less then 30kg READY TO SEND - Packed & Less Than 30kg

Larger Goods - Freight & Items Over 30kg LARGER GOODS - Freight & Items Over 30kg

Unpacked Goods - or Fragile / Valuable Items UNPACKED GOODS - or Fragile / Valuable Items

Excess Baggage - Luggage or Personal Effects EXCESS BAGGAGE - Luggage or Personal Effects

Regulars Senders REGULAR SENDER - Parcels & Freight

You can drop off your goods at our Service Centre or we can pick up from your door - it's your choice. There are No Limits to the solutions we can provide for you.

Our freight solutions include domestic, international and import deliveries. We have the resources and expertise to deliver to (and pick up from) virtually any location in the world - at a competitive price.

Our Service Centre will save you time, trouble and money when sending anything, anywhere, including:

  • Leading-edge shipping technology and fulfillment services for ecommerce sellers.
  • Regular sender solutions designed to meet specific logistics needs for businesses of all sizes - from start-up to enterprise.
  • Computers and electronic equipment requiring specialised transportation.
  • Valuable artworks and antiques that should only be handled with our couriers' professional, personal care.
  • Excess baggage for international travellers needing to send personal effects overseas.
  • Furniture removals for moving smaller loads of office equipment or personal household goods.

Whether you are a consumer, Blue-chip corporation, government department, private firm or a start-up small business, contact us to see why we are the leading experts in customised parcel and freight delivery solutions.

Contact PACK & SEND St Kilda Road service centre in Melbourne now to get a quote for all your packing and shipping needs.

What they're saying about our services

2.8
23 reviews
Alexander Alexander
a month ago
parcel not picked up, had to call. picked up next day. no tracking or notification so far. worst service of its kind I have used. never again
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Tim Kozma
a month ago
I booked online on a Wednesday two parcels for collection on the Thursday for same day delivery in metro Melbourne. Goods were labelled and ready for pickup at 8:00am on the Thursday morning. By 5:30pm the goods had not been picked up yet. At 5:45pm an automated email arrived to mention that the PackSend automated system had not detected the pickup and to contact their office with a number provided for more information or assistance. I did so immediately only to receive an answering message message saying their offices are only open until 5:30pm! The goods were required to be ready for the customer first thing Friday morning. I called PackSend first thing on the Friday morning and they were very apologetic the pickup and delivery did not occur and rebooked it for me urgently for that day (Friday). By 1:00pm still no pickup so I telephoned and their helpline was unable to assist in advising when the pickup would be and that it could be right up until 7pm. I waited until 4:00pm and still nothing so called again to advise that the delivery address would now have to be changed to a home address as there would be nobody to receive the goods at the factory as it would be closed. The assistant on the phone advises me that they are unable to change delivery locations online and that all I could do was go online and cancel my booking and submit a new one. Given this had already failed to eventuate yesterday I was reluctant to try the online service again and asked if there was anyone who was able to either make the simple change of delivery online or attempt to contact the courier company to advise them of this. I was advised that SendPack are unable to do this and it seems that SendPack are unable to assist in any way apart from just suggesting I cancel the booking. The simple process of using SendPack for a simple $25 parcel delivery of will now cost me in excess of $200 due to tradesmen fees I will have to pay the parcel recipient for the parcel not showing up. After 30 years of using couriers and transport services in industry it appears to me that PackSend is no more than a simple intermediary between customers and independent couriers and unable to provide a reliable courier service if required. I would definitely not recommend using PackSend if this is typical of the quality (for lack of a better word) of service provided. You get what you pay for and in my case, it was nothing.
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Emily Rippingale
a month ago
I had to post a round table to Sydney, not the easiest thing to post nor the cheapest but Michelle did everything she could to not only ensure my table arrived in Sydney safely but also at the most affordable price. I initially requested an online quote but then called and spoke directly to Michelle (I recommend calling instead of online). I was pleasantly surprised to receive a personalised email from Michelle, informing me my table had arrived in Sydney (approx 24hrs later). Excellent service! Would use again!
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Bryan
a month ago
Emailed 3 times for a basic quote and no response - there are better options elsewhere.
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Cormac McCoy
4 months ago
Friendly and helpful staff
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Paul Christidis
7 months ago
I don't understand the poor reviews here. I picked up my CRT monitor from this store yesterday. The staff were friendly, offered a trolley to get it to my car, and I was in and out within 5 minutes. Very smooth transaction.
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C
8 months ago
You need to get your hours right with Toll. People select to pick up with you only to find out you don't open Saturday's, more than inconvenient.
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Adam Muzur
8 months ago
Please make sure your partners (Corriers Please) give their customers the right information regarding opening times.
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Miss Spence
6/22/2019
Change your opening hours to reflect what they actually are!!! Not happy showing up on saturday morning to a closed store.
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shu yu Lin
6/2/2019
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