How to Send a Parcel in Australia: Better Alternative to Postal Delivery
PACK & SEND is a leading courier company to send your parcels within Australia and worldwide. We have successfully established ourselves as one of the better alternatives to parcel post services.
Thanks to our massive buying power and global network, we can offer you competitive shipping rates and deliver any parcel or goods to meet your expectations.
Whether you’re an individual who just wants to send something faster for less money or run an eCommerce business that needs assistance in sending parcels every day, we’re a highly-popular alternative to postal services. Over the years, we’ve garnered over 40,000 customer reviews on independent platforms. We’ve also been awarded as the Best Rated Parcel & Courier Delivery Service in Australia and worldwide numerous times.
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Step-by-step process with PACK & SEND
Sending a parcel in Australia with PACK & SEND is simple and stress-free:
- Get a quote online or in-store – enter parcel weight, size, and destination.
- Choose your service – whether you need express courier, standard parcel post alternative, or international delivery.
- Pack with precision – bring your parcel ready to go, or let our experts handle the packing for you.
- Send with confidence – drop off at your nearest service centre or book a courier pickup.
- Track your parcel – monitor delivery progress online with full transparency.
Online vs in-store parcel sending
Both online and in-store options make it easy to send a parcel in Australia. Online booking is ideal for those who prefer DIY and cost savings. You can arrange delivery, pay, and print your own labels without leaving home.
In-store sending offers the added benefit of professional advice and packing services, which is especially useful if you’re unsure about packaging requirements or need to send fragile, oversized, or high-value items.
What you need to get started
Before sending your parcel, you’ll need to have a few details ready: the dimensions and weight of your item, the full delivery address and contact details, and a payment method to finalise your booking. If you prefer not to pack the parcel yourself, PACK & SEND can supply all necessary materials and even handle the packing for you.
Comparing Your Parcel Sending Options
Australia Post vs PACK & SEND
Traditional postal services such as Australia Post are well suited for simple, lightweight parcels, but they often come with restrictions around size, weight, and support. PACK & SEND is a more flexible alternative, offering tailored courier services that go beyond standard parcel post. With expert packing, door-to-door courier pickup, and comprehensive international delivery options, PACK & SEND provides peace of mind for both individuals and businesses who need more than a one-size-fits-all postal service.
Domestic and international delivery explained
PACK & SEND provides reliable delivery solutions across Australia and overseas. Domestically, clients can choose between express services for urgent items or economy options for everyday deliveries. Internationally, our network spans more than 220 countries, offering standard and express international delivery with customs clearance support and full tracking along the way. Whether you’re sending a single gift interstate or managing complex international logistics, we provide dependable solutions to match.
Courier vs standard parcel post
Choosing between a courier and standard parcel post often comes down to speed, security, and convenience. Courier services offer faster delivery times, comprehensive tracking, and personalised support, making them the best option for urgent, fragile, or valuable items. Standard parcel post is generally slower and less flexible, with fewer assurances if something goes wrong. PACK & SEND bridges this gap by offering the convenience of a post service with the speed and reliability of a professional courier.
Parcel Post Costs & Delivery Times
How pricing works (weight, size, destination)
The cost of sending a parcel depends on a few key factors: the weight and dimensions of the package, the distance it needs to travel, and the type of service you choose. Larger or heavier parcels generally incur higher costs, but PACK & SEND offers tailored pricing to ensure you only pay for what you need.
Delivery time estimates (domestic & international)
Delivery times vary depending on the service. Parcel Post usually takes up to 4 business days within the same state, while interstate parcel post can take anywhere from 3 to 6 business days. International express options can deliver parcels in as little as 1 to 3 business days depending on the destination, while economy services may take up to two weeks depending on the destination country.
Express vs standard delivery
Express delivery is the best option if your parcel is time-sensitive, as it guarantees priority handling and the fastest transit times. Standard delivery provides a more economical alternative for items that don’t require urgent arrival, balancing cost-effectiveness with reliability.
Preparing Your Parcel for Sending
Packaging tips and safety guidelines
Proper packaging ensures that your parcel arrives safely and securely. Use a sturdy box, plenty of cushioning materials such as bubble wrap or packing peanuts, and always seal the parcel with strong tape. Be sure to remove or cover any old labels to avoid confusion during transit. For extra peace of mind, PACK & SEND offers professional packing services, ideal for fragile, valuable, or irregularly shaped items.
Size and weight restrictions
While many postal services impose strict limits on parcel size and weight, PACK & SEND is equipped to handle oversized, bulky, and heavy shipments. Whether you need to send a small gift or a large commercial item, we provide custom solutions that traditional postal services often cannot.
Prohibited or restricted items
Some items cannot be sent through postal or courier networks for safety or regulatory reasons. Examples include hazardous materials such as flammable liquids, explosives, and certain perishable goods. International shipments may also face restrictions under customs law. Our team can guide you through what can and cannot be sent to avoid delays or compliance issues.
Extra Services You Can Add
Parcel tracking and insurance
Most parcels sent through PACK & SEND include tracking so you can monitor its journey in real time. For added security, we also offer optional transit warranty cover, giving you financial protection against loss or damage.
Returns management for businesses
For businesses, efficient returns management is an essential part of customer service. PACK & SEND offers streamlined returns solutions tailored for eCommerce retailers and corporate clients, making it easy to handle returns quickly and cost-effectively.
Why Choose PACK & SEND for Parcel Services?
Alternative to traditional post
As a trusted alternative to standard postal services, PACK & SEND delivers flexibility and reliability. From professional packing and courier pickup to global delivery expertise, we go beyond what traditional parcel post can provide.
Benefits for personal and business customers
Individuals benefit from ease of use, reliable delivery, and peace of mind, while businesses gain scalable logistics solutions, account management, and strategic support. PACK & SEND adapts to the needs of both groups, making parcel sending simple for everyone.
National network and local service
With one of the most extensive courier networks in Australia, PACK & SEND supports clients in every major city. Whether you need a courier in Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra or the Gold Coast, our team ensures your parcels are delivered securely and on time. Beyond the cities, we also service regional hubs and remote locations, giving you nationwide coverage. And when your logistics needs extend overseas, our international courier services provide a seamless link between Australia and the rest of the world.
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Send a Parcel. Anything. Anywhere.
What Our Customers Are Saying
Frequently Asked Questions (FAQs)
What is a parcel post?
Parcel post is a shipping service designed for mail that is too large for a standard letter post. Back in the early 20th century, this shipping service was popularly known as parcel post.
How long does Parcel Post take?
Parcel Post usually takes up to 4 business days within the same state, while interstate parcel post can take anywhere from 3 to 6 business days.
How long does standard shipping take?
Standard shipping is any economy shipping option, and it generally takes 3-5 business days for a standard shipping service to deliver a shipment.
How do I use PACK & SEND?
You can ship with PACK & SEND in two ways:
- Service Centre Shipping – Visit or contact your local PACK & SEND Service Centre for a complete, hands-on service. Our team can professionally pack your items, manage customs requirements, and handle everything from pickup to delivery. This is also the channel for excess baggage, fragile, oversized, or high-value items.
- Online Self-Service – For customers who prefer to manage their own packing and booking. Get a quote, book, and pay online anytime, then either drop off your parcel at a Service Centre (usually the easiest and most economical option) or arrange a pickup from your address.
In short: choose Service Centre Shipping for a fully managed experience, or Online Self-Service if you’re happy to do it yourself.
Can I send parcels internationally with PACK & SEND?
Yes. We deliver to more than 220 countries and handle customs clearance as part of our international service. Some locations we frequently send to include the US, UK, Asia & Europe.
Is there a weight limit for parcels?
No. PACK & SEND specialises in handling heavy, bulky, and oversized parcels that are often outside the limits of traditional postal services.
Can I get a quote before sending?
Absolutely. You can get an instant quote online for pre-packed parcels under 30kg. For anything heavier, unpacked, fragile, or excess baggage, you’ll need a personalised quote from your local PACK & SEND Service Centre. They’ll assess your shipment details, provide the most suitable service options, and prepare a tailored quote for you.
What happens if my parcel is damaged or lost?
Optional transit warranty cover is available for added peace of mind. If a covered parcel is damaged or lost, our team will assist with the claims process.