We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2023.
What they're saying about our services
4.6
from 35,773 reviews
Marcus “MetalFlakePaint”
12 hours ago
Thank you for your friendly and helpful service and advice. Highly recommended!
Tara Moloney
20 hours ago
Excellent service l! Alvin was very helpful and got everything sorted for me!
Kalum Udagepola
20 hours ago
They provided exceptionally professional service that surpassed expectations for packing and sending goods from Melbourne to Brisbane. I trust that my money was well spent on this service. The staff were punctual and kind.
Rozza
13 hours ago
Packaged my delicate items nice and securely. Arrived safe and in good time.
Product Review
Phillipa
13 hours ago
Continuously providing great service, no matter is thrown at them. Rest assured the package gets there every time, with the ability to be informed at every stage.
Product Review
Fleurski80 C
21 hours ago
I have been using Pack and Send Noosa for the last two years for all my business freight. I highly recommend as they are extremely reliable and professional.
Lou
20 hours ago
Quick, efficient and on time.
Karl Schenk
20 hours ago
Friendly, helpful and efficient service at competitive price.
Judy Lavelle
21 hours ago
Service was fast and easy to use. Perhaps a little expensive for one small box but I was happy to pay for the convenience. Will definitely use again.
Jamie moyses
20 hours ago
Just dealt with Yufeng over the phone. I had ordered a delivery through the packnsend online portal and called the main number at which time they advised me to cancel the booking and go direct through the store as it would guarantee receiving it on time. When I called the store I was put through the Yufeng who said it would still arrive on time with the online booking and there’s no need to change it. He even offered to call the online call centre and change the pickup address to his store. He did all this for me without the store making a dollar off it. This kind of customer service doesn’t exist anymore and I couldn’t be more thankful! I will always think of this store for any future courier service and cannot recommend Yufeng and the team highly enough!!!