We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2023.
What they're saying about our services
4.6
from 35,503 reviews
lee cude
1083 days ago
Great to deal with highly reccomended
Christopher
1082 days ago
As sender the answer is yesThe tracking information was excellent and was available to my son the receiverThe package arrived in perfect condition Many thanks. I will keep you on my list for any future needs
Product Review
Michael Arena
1082 days ago
Tracking is very upto date and platform is easy to understand and use, with parcels being picked up it means no need to leave work early to drop to a post office.I book online and print labels from home, and parcels get collected from my work
Product Review
McDuff
1082 days ago
Prompt and easy to use a great service, ease of booking and fast delivery time are important factors for me so using Pack and Send is a no brainer will use again
Product Review
Gazzadan
1082 days ago
The transaction and logistics were smooth.Picked up and arrived on time and well-communicated. Easy to organise online. Would not hesitate to use them again and I'd highly recommend them to others.
Product Review
Logan Reilly
1082 days ago
Tracking and info was easy. Cost and payment affordable. Buyer was happy. Delivery was fast and efficient. Everything was easy and super efficient! I’d definitely use them again and recommend pack and send.
Product Review
David Brownell
1083 days ago
Package was picked up on time.Pick up guy was very helpful and did not rush me to organise the package.Received helpful tracking and delivery information.The large box was delivered interstate within two or three days. Excellent!
Product Review
Kylie McDowell
1084 days ago
Helpful, friendly staff and got the package there urgently! Thank you
Troy Percival
1084 days ago
Quick delivery & very helpful organizing the pickup from my supplier.
Esther Drayton
1083 days ago
i sent the parcel by dropping it off at a Pack and Send office. useful to be able to drop it off at a time convenient. It arrived in a good time, especially as Easter holidays were during that week.
Product Review