We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2023.
What they're saying about our services
4.6
from 35,623 reviews
Nick
1035 days ago
I dropped off 6 cardboard boxes to be sent to Melbourne from Adelaide I dropped them off last Tuesday morning and they were delivered Wednesday morning to the door in Melbourne!!!! Wow what service, well done Guys, thank you Nick
Shane Kelley
1035 days ago
A pleasant and easy experience
Dylan Matthew Paten
1017 days ago
I needed to freight my snowboard across states from storage so I was able to take it on a trip to New Zealand. Pack and send made everything so easy, from picking it up from its exact location, to getting it delivered quickly and safely in time for my trip. Cannot thank you enough.
Product Review
Madara Wijetunge
1035 days ago
Excellent service, reliable
Larissa
1017 days ago
I have never sent something so big to someone so far away. So the whole process was a little overwhelming but pack and send made it easy and so cost effective. All I did was follow the instructions on the website and everything else worked liked clockwork. Arrived at its destination within 4 days.
Product Review
Clare Prickett
1017 days ago
The staff at Bibra Lake store were very helpful. My mother had died and I was sending boxes to my siblings all over Australia and OS. The second time, they knew who I was and once again they were so kind.
Product Review
Philippa Alford
1017 days ago
I had an excess of luggage and sent myself three packages. They helped me pack one of them, the others I did on line. Extremely helpful, very thoughtful of me and my needs. The parcels arrived quicker than suggested. Pick up was easy from another Pack and Send, also very helpful. Wonderful service.
Product Review
Jason Lauan
1035 days ago
used their service to send an important document overseas. friendly, no stress and professional service received. leaving 5 stars here
Erek Smith
1036 days ago
Great pricing, professional service, very easy to deal with.
karen debeer
1036 days ago