We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2023.
What they're saying about our services
4.6
from 35,777 reviews
Aidan Allen-Hall
1141 days ago
New small cardboard moving boxes from Perth to Melbourne, containing household items. Boxes were mistreated, spilling items when I picked them up. No one from pack and send or the transport company (TNT) took responsibility. My recommendation would be to not use cardboard boxes.
Product Review
Merryl Atkinson
1142 days ago
Excellent service with helpful advice.
Mark Glover
1141 days ago
The company picked up the parcel and delivered it to the correct address as described. Great company to deal with. They repacked the parcel where required and delivered it well.
Product Review
Don P. Jagodage
1141 days ago
Send a express parcel to Sri Lanka, provide a excellent service, received the parcel before estimate day.Excellent service
Product Review
Francesca Langenberg
1142 days ago
Ben Gosper
1142 days ago
Carol Anne Bridger
1141 days ago
The parcel was picked up within an hour of being left outside the front door and was delivered within the expected time frame. I'm very happy with the whole process.
Product Review
Rob
1141 days ago
Great overall experience. Competitive price and courier picked up from the front door. Had an 8 hour pickup window which was a little annoying, but probably could have left unattended
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Murray Ward
1142 days ago
I would definitely use them again. Very helpful young lady on the phone and got it interstate overnight. Every bodies happy !! Thanks again.
Jenny McClay
1141 days ago
First rate service. I was given help to pack the parcel more efficiently & then clear & itemised billing. The parcel was in northern Western Australia faster than the usual mail delivery for a Letter. We were very satisfied & impressed.
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