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Best Rated Courier Service in Australia

We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.

That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback below, to understand why independent review sites such as ProductReview.com.au and Trustpilot rate PACK & SEND the best courier service in Australia.

What they're saying about our services

4.5
11036 reviews
Joel Myers
yesterday
First time using this service and I'm extremely happy with my experience and will be using it again in the future. Cheers
TrustPilot
Gillies
yesterday
Lost laptop at Gold Coast Airport, QLD. Referred to Pack & Send for the transfer of my item to Newcastle, NSW. They picked up my laptop within 1 hour of the the call, and had it sent. Received my Laptop within 24hrs of my initial all to them. emails sent often of packing details, tracking info. Item arrived securely wrapped and no damage! Could not be happier with result. Thank you guys so much
Product Review
Nadia Xuereb
yesterday
Fabulous as was fast!
TrustPilot
Marie
yesterday
Easy to deal with, quick pick up and they followed up with an email once goods had been delivered. Fabulous customer service.
Product Review
Georgia Roney
yesterday
Google
Balakrishnan Krishnakumar
yesterday
I am really happy with the services at Pack & Send- Parvin and team. Their team were very polite and helpful. I had an important document sent to India at the earliest. The team helped me identify a courier provider aligned to my needs and situation at very reasonable rates (compared to sending them directly through the courier providers).Would definitely recommend their services to any one Regards Bala
Google
Tarsha Bickey
yesterday
Huge Thank you to Mackay Pack and Send who provided such excellent customer service !! My IPad was left @ Auckland International Airport NZ in September after calls to Aus &NZ companies who quoted ridiculous costs & wait time I found these local “Courier Angels “ Jenny & her team are truly amazing Mackay Pack and Send had my IPad delivered in record time & I was able to share NZ holiday pictures with family & friends within days of my first phone contact with Jenny Thank you so much 👍🏾
Google
Aaron
yesterday
The team at North Ryde P&S found a way of fast tracking my package even though the booking system failure was outside of their control. I was awaiting a package that needed to be transferred by me to a supplier on arrival. The other issue was, due to the late delay, I was going to be interstate, so wasn't going to be able to pick it up for another week due to the four day delay in sending it from Sydney to Perth. The team found a way of redirecting to my supplier which resulted in arriving the following week, ultimately resulting in no delay! Fantastic service and I would use them again.
Product Review
Anna Mysliborski
yesterday
Liz was incredible and very accomodating of my situation. Personal touches were well beyond my expectation. Price and speed were unmatched! Highly recommend coming down for a personal quote. Thank you
Google
Dolan
yesterday
Greg at Pack and Send Moorabbin went above and beyond to ensure my awkward/difficult/bulky package was safely packed and shipped from Victoria to Sydney. Very pleased with his friendly nature on the phone. Well done...
Product Review
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