The Next Step

If you believe that you would make a suitable PACK & SEND franchisee, we would encourage you to take the next step and contact us to discuss current franchise opportunities available.

You can contact PACK & SEND on (02) 9822 5622. Alternatively, you can complete the enquiry form provided at the bottom of this page. These details will be submitted to our Selection Manager and you will be contacted within 48 hours.

Steps to owning a PACK & SEND franchise

At PACK & SEND, we are just as diligent as you are in wanting to make sure our franchise business is right for you both professionally and personally. Below is a guide to the steps involved in our selection process to help you understand better the journey to opening your own business.

Stage 1:

Initial telephone interview to give us a better understanding of your situation and if there is a fit with PACK & SEND. If it is considered worth your while to learn more about us, we will book a first meeting where we can give you a better understanding of what makes a PACK & SEND Service Centre successful and you can ask further questions. Prior to this next meeting we will request that you sign a confidentiality agreement and complete an application form online.

Stage 2:

First Meeting - We provide you with a thorough introduction to PACK & SEND. If, after this meeting, both you and PACK & SEND consider it worthwhile to progress to the next stage - then we will request you complete an Online Self-Assessment Form.

This self-assessment profile allows us to learn more about you; the profile is then used as a benchmark against 17 attributes that we know drives franchisee' success. These attributes include for instance, family support, energy levels, communication, cooperation, sales and service orientation etc. This profile provides some details on your strengths, possible development needs and brings to light relevant questions we can ask out our next meeting to help both you and us assess your suitability as a franchisee.

Stage 3:

Second Meeting - We provide you with a thorough overview of the PACK & SEND business system and we share some of the results of the Self-Assessment profile that may support or hinder your success as a franchise owner.

If you wish to proceed to the next stage, PACK & SEND will require a fully refundable deposit of $1,500. This will enable us to provide you with our Franchise Legal Documentation (including Disclosure Document) for you to get legal and accounting advice.

Stage 4:

Third Meeting -We address any questions relating to the Franchise Legal documentation and any other matters. At this meeting we also make arrangements for you to visit existing franchisees so you can learn more about expectations of franchisor support and what it takes to build a successful Service Centre.

Stage 5:

Final Meeting - We meet with you at our International Head Office in south-west Sydney for a final assessment. At this meeting you would meet with the CEO and senior executives of PACK & SEND for application approval. Subject to this approval you would then sign the Franchise Agreement and pay the Initial Franchise Fee.

Stage 6:

Training is scheduled. The process of Service Centre site selection and shop fit-out commences.

Stage 7:

Your Service Centre opens for trading.

Contact Us

You can take the first step to finding out more about the exciting opportunity of operating your own PACK & SEND Service Centre by completing the enquiry form below and clicking on the submit button upon completion.

We need to collect this information so that we can respond to your request. This information will not be disclosed to any third parties without your knowledge or consent. Access to the information is available on request. If you do not wish to provide the information we may be unable to process your request. Click here to view our Privacy Policy.


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