PACK & SEND offers a range of both sea and air cargo services for sending excess baggage overseas. We offer both 'door-to-door' and 'door-to-depot' services. The differences between these two types of services are briefly explained below.
The PACK & SEND price for 'door-to-door' covers the total delivery and clearing service (excluding government charges and taxes). The door-to-depot price is for delivery of your excess baggage to the depot only.
The door-to-depot service may require further ancillary charges to pay at the destination, which may include airport terminal fees, storage fees, and documentation fees. At most destinations, you can clear your goods by yourself to avoid customs clearance charges, but it often requires time to visit the customs office with your passport, shipping documents and complete the necessary customs forms.
A door-to-depot service does not necessarily mean a cheaper service than the total door-to-door service. In many cases (depending on the destination and consignment size) a door-to-door service can be far more economical as well as being very convenient.
Contact your local PACK & SEND service centre to discuss which will be the best option for your needs. Call 1300 668 000, send an online enquiry or find your nearest PACK & SEND service centre with our online store locator.